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Vacations Gateway Complaints & Reviews

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Updated: May 30, 2019
Complaints 289
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Vacations Gateway reviews & complaints page 15

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P
prudhvipolu
from Mumbai, Maharashtra
Sep 2, 2013
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Dear sir, This is prudhvi, from Jamshedpur. In the last week that is on 24/8/13, I got the call from this company manager Mr. Rajiv sinha( [protected]) he told to me before you are paid to bag it today company an amount of 12000 rupees. On that time you are paid the money through our company gate way, on that time told to you they will give to you gifts like laptop & mobile phone. But they are not provided the gifts, so now we are refunding the money. Like this he told me and he asked my account details and taken. After he told you purchase with 15000 again purchase holiday vouchers this time you will get same gifts conformly……and even he told that 12000 money already transferred that money will come to your account with in 7 days After two days I got the conformation call for gifts & holiday vouchers . on hat time that rajiv sinha has conformed both it will come with in 7 days and even money also. But till today I am not having any conformation from your side. Yesterday when I called to your customer care and I told my problem the she(nidhi) told like that there is no offer. On that time onwards I am trying to call that rajiv sinha, I am un able to talk with him So please take my complaint and solve it immediately. I want what your company has given the promise to me I want those all benefits
Aug 14, 2020
Complaint marked as Resolved 
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    mvshivu
    from Bengaluru, Karnataka
    Aug 27, 2013
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    Website: www.vacationsgateway.co

    Respected Sir, I have cheated by the VACATION GATEWAY. Inspite of several phone calls and reminder and they are not responding and they are also NOT REFUNDING MY MONEY. The details are as follows. This is to inform how I cheated by VACATION GATEWAY and the following is the address and Contact number: • Address: Vacations Gateway B 46 Sec 49 Noida • Phone No +[protected] +[protected] (10:30 am to 6:30 pm - Mon to Fri) • E-Mail : [protected]@vacationsgateway.com.co • Website : www.vacationsgateway.co Summary: On 14th August 2013, I have received the Phone call saying that they are from FLIPKART and they have informed me that there is an offer is going on account of Independence Day. The offer detail was told like this: • They told me to type DELL INFIRON 15 3521 in FLIPKART WEBSITE and informed browse this, the amount indicated was Rs. 34990: Dell Inspiron 15 3521 Laptop (3rd Gen Ci3/ 4GB/ 500GB/ Win8). After browsing, they have indicated that there is a discount for selected Customers from FLIPKART. The price quote to me Rs. 15598/= towards LABTOP purchase and they also have informed that this offer will expire within 4.00 p.m., on 14th Aug 2013. Hence, they have forced me to make payment for which they have sent the links. Files are attached herewith. Accordingly, I have made the payment. The calls received by me are given below: • +[protected] received call at 01:46 p.m • +[protected] received call at 02:50 p.m • [protected] received call at 03:04 p.m • +[protected] received call at 04:25 p.m “They have sent the payment link below for making the payment thru email address: BOOKYOURHOLIDAY <[protected]@vacationsgateway.com.co> https://payseal.icicibank.com/mpi/Ssl.jsp?txnId=F7A15E641A0E56A085CDED3F05700565 Link sent by: Mr. Debasis working for Vacation Gateway Confirmation of the Payment was made using same email ID: “We are pleased to inform you that we have received your payment in favor of vacations gateway, Transaction id [protected] Amount 15598/- You will be getting confirmation call & mail next 48 hours,You courior will be dispatch next 7 to 10 working days, Regards, Debasis” On 16th August 2013: I have wrote to HDFC BANK CUSTOMER SERVICE: Dear Customer Services Manager, I have made a payment for Rs. 15598 on 14th August 2013 with respect to purchase of DELL INFIRON LAPTOP. The details are attached. Request you go thru’ attachments in detail and using your good offices request you to STOP THE PAYMENT. It appears that, I have cheated from this company. On 19th August 2013: I wrote to Customer Service Manager of VACATION GATEWAY. The following are the details: Dear Customer Service Manager Please note that, when you SALES TEAM spoken to me indicated that they are calling on behalf of FLIPKART and informed that there is offer is going on with respect to “Dell Inspiron 15 3521 Laptop (3rd Gen Ci3/ 4GB/ 500GB/ Win8)” which will cost Rs. 34990 in the market and they guided me to browse the FLIPKART website. On account of Independence Day they offering to the selected customers for Rs.15598. During the discussion they never informed me that your sales team never informed me that they are from Vacationsgatewy neither about the Tour packages. They have informed me only LAPTOP. Accordingly, I made the payment Rs.15598/= using my HDFC credit card. On Saturday, your SALES TEAM has spoken to me (Mr. Debasis) and he has informed me that he will dispatch “Dell Inspiron 15 3521 Laptop (3rd Gen Ci3/ 4GB/ 500GB/ Win8)” Laptop through Blue Dart Courier and he also promised that he will send the Airway Bill Number with respect to Dispatch. Further, please note that, I am not interested in Holiday package nor I enquired your office, if you are not dispatching the LAPTOP. I strongly request you to refund the amount paid by me IMMEDIATELY. REQUEST YOU NOT TO SEND ANY HOLIDAY PACKAGE which was not purchased by me. Dear Customer Service Manager, Today morning at 10:40 p.m, I have spoken to Mr. Ashish of Customer Care and explained him in detail and also raise an objections as I don’t require TRAVEL PACKAGE. As promised earlier from your SALES TEAM please provide me the LAPTOP as indicated below. If this is not possible please PAYBACK my amount paid by me (Rs. 15598/=) towards DELL LAPTOP. Further, I hereby confirm that I DON’T REQUIRE HOLIDAY PACKAGE which was not asked by me. Pls. respond on this. On 20th August 2013: I have received reply from Customer Service of Gateway and in return I have made a reply to them.: Dear Customer Care Team, Your Sales team has contacted me with respect to DELL LAPTOP, once again I hereby confirm I DO NOT REQUIRED YOUR HOLIDAY/TRAVEL PACKAGE which was told to me by your SALES TEAM. They have informed me that the amount collected from my side i.e. Rs. 15598/= is towards purchase of “Dell Inspiron 15 3521 Laptop (3rd Gen Ci3/ 4GB/ 500GB/ Win8)”. Hence, do not send me any Travel Packages which was not asked by me. If you are unable to send me the Laptop, then please REPAY MY AMOUNT (Rs. 15598/-). If you are SALES TEAM doen’t responds me within 24 hours, I will register a complaint in the CONSUMER FORUM and also with POLICE. From: Customer Service [mailto:[protected]@vacationsgateway.com.co] Sent: 19 August, 2013 11:56 AM To: shivananda.murthy Subject: Re: Holiday Confirmation Welcome letter INR,7799/- Dear Mr Shivananda, We thank you for writing us , With reference to your mail we would like to inform you that we have revived your concern and forward it to sales department we will cross check it and revert back to you next 72 working hrs for further information you can contact our customer care team or you can mail us. Thanks and Regards , Vacations Gateway Customer care team Contact number[protected] Email:[protected]@vacationsgateway.com.co
    Aug 14, 2020
    Complaint marked as Resolved 
    Respected Sir,
    I'm Ramanjulu residing in hyderabad has been cheated by the travel and vacation company named vacations gateway.
    VACATIONS GATEWAY and the following is the address and Contact number: • Address: Vacations Gateway B 46 Sec 49 Noida • Phone No +[protected] +[protected]:30 am to 6:30 pm - Mon to Fri) • E-Mail : [protected]@vacationsgateway.com.co • Website : www.vacationsgateway.co
    They are cheating the customers saying that your r selected as one of our referral scheme customer and u r awarded with one of the gift hamper of dell laptop but just u have to register with our company for 7459 rupees. and they didn't even given me the time and made the transaction to their account. after few days i asked about the gift they are bluffing me and some reasons to avoid me.
    I here by confirm that i dont require this cheating deal with vacations gateway and want to get refund my amount from that company









    9/3/13 Gmail - payment confirmations
    https://mail.google.com/mail/u/0/?ui=2&ik=28860aea00&view=pt&cat=bsr...
    ramanjul bs <ramanjulu.[protected]@gmail.com>
    payment confirmations
    2 messages
    Vacations Gateways <[protected]@vacationsgateway.com.co> Mon, Jul 15, 2013 at 12:21 PM
    To: ramanjul bs <ramanjulu.[protected]@gmail.com>
    Dear Raman julu
    Thanks for making the payment towards vacations gateway.We received your
    transaction which is made by Debit Card worth Rs.7549& here is your transaction
    id's is:[protected]
    Further, we would also like to inform you that, we will update you the status
    through your e-mail id.
    We value your association with vacations gateway and thank you for your patronage
    & co-operation.
    For any further query or assistance, please feel free to write us on
    [protected]@vacationsgateway.com.co
    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you
    e-mail us for the quicker response.
    Thanks & Regards,
    [protected]
    Online Support(Vacations Gateway)
    www.vacationsgateway.co
    ramanjul bs <ramanjulu.[protected]@gmail.com> Wed, Jul 17, 2013 at 11:18 AM
    To: Vacations Gateways <[protected]@vacationsgateway.com.co>
    hi
    2 days over but i didn't receive any of the mail related to the forward porceedings for the referal scheme and the
    gift it was alloted to me.
    Please send me the tracking number and other information to my scheme.
    Regards,
    Ramanjulu.
    9/3/13 Gmail - payment confirmations
    https://mail.google.com/mail/u/0/?ui=2&ik=28860aea00&view=pt&cat=bsr...
    Regards,
    RAMANJULU
    9/3/13 Gmail - Dispute on package
    https://mail.google.com/mail/u/0/?ui=2&ik=28860aea00&view=pt&cat=bsr... 1/4
    ramanjul bs <ramanjulu.[protected]@gmail.com>
    Dispute on package
    9 messages
    Vacations Gateways <[protected]@vacationsgateway.com.co> Tue, Jul 23, 2013 at 5:18 PM
    To: ramanjul bs <ramanjulu.[protected]@gmail.com>
    Dear Mr Ramanjulu,
    As per our telephonic conversation we would like to inform you that your concern is regarding holiday package is
    solve now you are agree to use this package.
    So please acknowledge this mail. for further information you can contact our customer care team or you can mail
    us.
    Regards,
    customer care team
    Vacations Gateway
    ramanjul bs <ramanjulu.[protected]@gmail.com> Tue, Jul 23, 2013 at 6:24 PM
    To: Vacations Gateways <[protected]@vacationsgateway.com.co>
    Hi Customer Care Team,
    As per the telephonic conversation Mr. Gupta had made a void actions for providing the tracking number related
    to the courier for customer support and help. I feel it will not take more than 5 mins for providing the tracking
    number. He has assured me for 72 hours and in the same sense of clear conversation on telephone I want to
    wait for the 72 hours to provide whether the problem is solved or not for my satisfaction.
    I suggest that the customer is GOD for the company and it should resolve the problems very fast which in their
    hands.
    it should take it to granted to make the customer happy at the end while ending up the call.
    Thanks and Regards,
    Ramanjulu.
    Regards,
    RAMANJULU
    [Quoted text hidden]
    ramanjul bs <ramanjulu.[protected]@gmail.com> Wed, Jul 31, 2013 at 11:38 AM
    To: Vacations Gateways <[protected]@vacationsgateway.com.co>
    Hi,
    9/3/13 Gmail - Dispute on package
    https://mail.google.com/mail/u/0/?ui=2&ik=28860aea00&view=pt&cat=bsr... 2/4
    I think the company dissolves for bluffing the customers by making them convince with some gift hampers. For
    which after paying the amount to the company, it doesn't even take care of the customer for his related forwarding
    proceedings. Hence I appeal for the Vacations Gateway to please revert back my amount with single penny
    whatever I paid. Otherwise I will proceed for the Legally for cheating the people and playing with them.
    My transaction id is:
    :[protected] paid on 3rd july 2013.
    Please revert me back all the pennies I paid to vacations Gateway with no cross cuttings or any other deductions
    today itself i.e. 31st July, 2013.
    If I don't receive the amount in the same I will proceed in Legally tomorrow itself i.e. 1st August, 2013
    Regards,
    Ramanjulu. B.S.
    [protected]
    ramanjulu.[protected]@gmail.com
    Regards,
    RAMANJULU
    [Quoted text hidden]
    ramanjul bs <ramanjulu.[protected]@gmail.com> Wed, Jul 31, 2013 at 12:27 PM
    To: Vacations Gateways <[protected]@vacationsgateway.com.co>
    Hi,
    Mr. Rohit or any other persons related to Vacations Gateway has revealed to me that I should provide 12
    numbers of other persons for fulfill the deal for getting the gift hamper. But according to conversation on telephone
    know the superior of Mr. Rohit is making the confirmation for providing the 12 numbers. Whatever may be the
    consignment. I asked before paying the amount also Please send me all the details through mail. But either Mr.
    Rohit or his superior has not sent me the full details in which these mentioned rules and regulations providing for
    that, "For this referral scheme the customer should provide 12 contact numbers of other person". and the
    persons who are speaking to me about the scheme has didn't even given me the time for viewing or studying or
    reading the attached documents instead they have made me to pay the amount at that time itself by continuing
    the telephonic call without any disconnection till the transaction of payment has been done. and whatever they
    have spoken to me on telephonic was not clearly audio-able since lot of noise is provided at the place of
    Vacations Gateway for which I can't even hear want they are revealing to me. I had said many times that ur
    audio-able is not clear but they have continued in the same manner of procedure.
    Hence whatever may be the conditions, I believe that the one and only last condition is for providing the 12
    contact numbers of other persons. So, I'm providing here the 12 numbers and I want to make this consignment to
    get successful within this end of the day and want to not to execeed the days for any pendings. If Vacations
    Gateway can't make the consignment successful by the end of the day i.e.31st July, 2013 make the assurance
    that the amount that I have paid to the Vacations Gateway is reverted back till the end of the day i.e. today night
    itself. If in Niether of the cases if Vacations Gateway doesn't do any thing what ever I have mentioned in the
    previous mail would be applied successfully for proceedings on Vacations Gateway .
    Here are the numbers:-
    1. Laxman Kiran :- [protected]
    2. Shiva Ranjani [protected]
    3. Shiva :-[protected]
    4 Sravan.[protected]
    5.Rajesh [protected]
    6. Prasad [protected]
    7.Sai [protected]
    8.Fakruien [protected]
    9.Mohan [protected];[protected]
    10. Mahesh [protected]
    11.Uday [protected]
    12.Avinash [protected]
    9/3/13 Gmail - Dispute on package
    https://mail.google.com/mail/u/0/?ui=2&ik=28860aea00&view=pt&cat=bsr... 3/4
    13. Srinivas [protected]
    Please make my any other porceedings and to close my complaints till the end of the day i.e.today itsef.
    Thanks and Regards,
    Ramanjulu. B.S.
    Regards,
    RAMANJULU
    [Quoted text hidden]
    ramanjul bs <ramanjulu.[protected]@gmail.com> Thu, Aug 1, 2013 at 1:16 PM
    To: Vacations Gateways <[protected]@vacationsgateway.com.co>
    Hi,
    I think the people who talk to me in mobile Mr. Dheeraj or Mr. Rohit or any other person, even the receptionist
    when I called to[protected] number takes the least responsibility to fulfill the customer needs. Mr.Dheeraj in
    the evening has made me assurance for sending the mail with information for the delay of any process related to
    me with full detail with all the pros and cons and conditions. He said that he will send the mail within 15 minutes.
    But the person is least bothered to send me the response mail.It shows the irresponsibility and carelessness
    towards the customer for Right to Information. I'm not asking any illegal things to be done. Just I'm asking the
    legal procedures that the company follows and requires to make the customer happy to fulfill and complete the
    further proceedings of the customer so that the customer can make further tie-ups with the company. But it
    shows to degrade the believe of the persons towards the company(Vacations Gateway) .
    Regards,
    Ramanjulu.
    Regards,
    RAMANJULU
    [Quoted text hidden]
    ramanjul bs <ramanjulu.[protected]@gmail.com> Mon, Aug 19, 2013 at 5:58 PM
    To: Vacations Gateways <[protected]@vacationsgateway.com.co>
    Hi Mr. Dheeraj,
    I think almost 10 days over and this is the 15th day whether the management is responsible to see the customer
    need or not. Once again it show that the management is not responsible to any of the concerns or his complaints
    of the customer and hence the same reason it has not taken responsible to intimate or to pass on the information
    to the customer about the result after 10 days. It clearly shows that the customer should and must, he should
    take care of every single and fine things to make the management remember about its promises or concerns it
    has made through the voice call(through phone call) and it doesn't even take any responsible to give the
    assurance through email(proper channel). Hence I want to know the response(result) for my complaint
    immediately that was given to the management on 1st August 2013.
    I want the response within One hour.
    Regards,
    Ramanjulu.
    Txn Id :[protected]
    Regards,
    9/3/13 Gmail - Dispute on package
    https://mail.google.com/mail/u/0/?ui=2&ik=28860aea00&view=pt&cat=bsr... 4/4
    RAMANJULU
    [Quoted text hidden]
    ramanjul bs <ramanjulu.[protected]@gmail.com> Tue, Aug 20, 2013 at 10:16 AM
    To: Vacations Gateways <[protected]@vacationsgateway.com.co>, Gateways <[protected]@vacationsgateway.com.co>
    Hi,
    I think the company don't want to resolve the problem of the company. Hence I will take all the rights to move
    forward through Legally with consumer court. I have all the mails copy sent to you through my gmail id and I will
    give assurance that my complaint will also be advertised in news paper so that the public get awareness of the
    company proceedings and how they are dealing with customers.
    Regards,
    Ramanjulu.
    Regards,
    RAMANJULU
    [Quoted text hidden]
    ramanjul bs <ramanjulu.[protected]@gmail.com> Tue, Aug 20, 2013 at 10:18 AM
    To: Vacations Gateways <[protected]@vacationsgateway.com.co>, Gateways <[protected]@vacationsgateway.com.co>,
    [protected]@vacationsgateway.com.co
    Regards,
    RAMANJULU
    [Quoted text hidden]
    ramanjul bs <ramanjulu.[protected]@gmail.com> Wed, Aug 28, 2013 at 11:59 AM
    To: Vacations Gateways <[protected]@vacationsgateway.com.co>, Gateways <[protected]@vacationsgateway.com.co>,
    [protected]@vacationsgateway.com.co
    Hi,
    Mr. Dheeraj and Mr. Rohit has given me the assurance that they decided that either the policy amount would be
    returned and cancelled or they will send the gift hamper to me within 12 days. The words were said on 1st
    August 2013. Almost 28 days over but neither of the people are interested to solve my problem or to give me a
    reply what is the processing going on. This shows that how the negligence towards the customer the
    management or the company is undertaking. I think more or the less I should not give any more time to the
    company to solve my problem because it is never feeling responsible towards the customer to give a proper
    solution. Hence I will move forward legally with all the statements and mails that I have put on to the company
    through my mail address and will raise the complaint through the consumer court tomorrow itself i.e. 28.08.2013
    for cheating the customers by showing the gift hampers and not even giving the time for studying the policy terms
    and conditions.
    If possible u can give me the solution today itself or else wait for petition and advertisement in the newspaper for
    vacations Gateways originality.
    Regards,
    Ramanjulu.
    Regards,
    RAMANJULU
    [Quoted text hidden]
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      bipul_dnath
      from Mangalore, Karnataka
      Jun 3, 2013
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      Address: West Bengal

      HI SIR/Madam,

      On 20th May someone by name Reena(Contact No is [protected])has called me and said that If I book two packages from Vacation gateway then I will get one 32inch LCD TV and one dell inspiron 15R laptop. She also said that I will get these because I have own online contest of flipkart.com. But till now I didn't get any response from them. When I have tried to call her no one is picking phone. Please help to get my money back or gifts. please don`t step into these things.


      Thanks
      Bipul Debnath
      Aug 13, 2020
      Complaint marked as Resolved 
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        tapankumarmisra
        from Bhopal, Madhya Pradesh
        May 15, 2013
        Resolved
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        Resolved

        Address: Ghaziabad, Uttar Pradesh

        The people are fake
        the company is fake
        they commit a lot but in reality they are fake people
        abhimanyu sharma from noida gateway commits a lot and lost his job
        now rohit sharma the same cheating person
        with Tarun Gupta asst.manager is a no.1 fraud person
        don't get involved with any sort of activities with vacations gateway of india
        they are really fraud 420 people
        just get away from vacations gateway i[censored] want any vacations trip go
        to any other party but don't purchase from vacations gateway
        why to lose money---My money has gone to drain before yours be
        alert---fraud vacations gateway.
        I[censored] get any call from vacations gateway from delhi report to nearest
        police station that they are harassing you--they will show many rosy
        pictures for yours hard earned money when they got yours money --you
        won't find anybody --nobody bothers about you or yours money
        so be alert if anything happens just file a 420 police fraud cheating case

        this is i have just posted in internet for public reference
        Aug 13, 2020
        Complaint marked as Resolved 
        Hi buddy.. the same thing happened to me. The guy named abimanyu cheated me for 6, 000 thousand rupees. Wat to do now? how will we get rid of those guy? Please reply me..
        My contact number- [protected]
        Hi Narendra that company has cheated with me also, please let me know the process to file 420 cases .
        Amit Jain
        [protected]
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          shalsubs
          from Bengaluru, Karnataka
          May 1, 2013
          Resolved
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          Address: Bangalore, Karnataka

          Hi Sir/Mam,

          This is Shalini from Karnataka. My complaint is against Vacations Gateway Company. I got a call from Vacations Gateway - Abhimanyu [protected] that if i buy 2 packages worth Rs.5949 each (totally Rs.11898) and provide 20 contact numbers of my friends, i will be receiving Dell Inspiron 15R new Laptop within a week to my address. I asked him whether i will be eligible for that or it is an assured gift, he informed its an assured gift. At last i bought 2 vouchers by paying Rs.11898 to them by Net Banking. I received a confirmation mail from them on that day. I asked about the Laptop to Abhimanyu and he informed i will be getting a call from Laptop team on the next day. I called him for a week, daily he used to tell me you will be getting it tomorrow but till date i never got it. After that he stopped responding to mails and calls. I called to Vacations Gateway Customer Care Nos : . They informed me that they will respond to my mails immediately. They informed that the Laptop is just a referral scheme and not a assured gift. I told them that i took the 2 vouchers only because of the laptop so they have to provide me as assured. They are talking rudely and cutting the call. Since then they are not responding to my e-mails and phone calls.

          Website : www.vacationsgateway.co
          Customer Care No : +[protected] / +[protected] / +[protected]

          Person who contacted me : Abhimanyu
          Contact No : [protected]

          Now i want to return back the vouchers to them and get my Rs.11898 money back if they do not provide the Laptop which they had promised before buying the vouchers. Please help me on this.
          Aug 13, 2020
          Complaint marked as Resolved 

          Agaist Dell Company — About Fraudulent

          Hi,
          This is Mayank kumar from chennai....
          My contact no. is [protected]
          Actually I m complaining about the dell company, a computer based software company, they are making a fraudulent with me. I paid them heavy amount for the warranty extension or for the battery purchase but they are not confirming that my amount is paid or not. I call them on their toll free number[protected] and[protected]. And they don't have any complain cell no. and they are also not giving me any number of their superior also. Thats why i m complainig u about that....because as a news channel u must pay ur aattension hare and its come under ur social responsibility also. So I approched u...now what u think good u can take action. U may contact me any time. And whenever u tell me I will send u the receipt.
          Thank you
          But please support me .....I need ur help.

          inspiron 15R laptop — no delivery yet

          Sir
          i have placed my (order no.[protected] on 24 july 2010.Till 45 day i have not received my Inspiron 15R laptop.
          I am the student of Maulana Azad national Institute of Technology Bhopal (M.P.)

          and want my delivery as soon as possible.
          if further u don't respond to me i will take serious action against you by consumer court.

          Contact
          Rajan barkade
          mob. [protected]
          barkade.[protected]@gmail.com
          Dear Sir,
          We are sorry to read about the issue. We would request you to kindly mention your booking id, transaction id and any other info regarding to your complaint. Keep detailed records of mails, names, times and dates relating to your complaint. Any genuine complaints we receive are treated seriously and investigated immediately. You can also Share your contact details and related info at http://goo.gl/RVgDCo listening for our team to get in touch with you. Assuring you best of our services.

          Please call our Customer Services Team on:
          Support No: +[protected], +[protected]
          Email us at: [protected]@vacationsgateway.com.co

          Regards
          Vacations Gateway Team
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            irshadullah
            from Pune, Maharashtra
            Apr 23, 2013
            Resolved
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            Address: Mumbai Suburban, Maharashtra

            Vacationsgateway.in called me. Name of the persons were: Akash Jain:[protected], [protected]@[protected], Munish [protected]@+91-[protected], [protected]@[protected]. All are frauds, their Noida numbers: Support No: +[protected], +[protected], +[protected].

            As per them they were offering 7 night and 8 day stay in good 4 or 5 star hotels in Malaysia, they had list of hotels with them. After that they kept on following for payment of Rs. 17,000/. they called me 100 times saying deposit as early as possible. They marked me mail confirmation also about receiving of money and I received sms from CITI Bank that payment deposited in Vacations Gateway account on 15th April 2013. After that when I asked them in written to book hotel for me, they told to wait for few days and then stopped talking and not taking my calls. If connected then they disconnected all the time.
            I scolded that they are frauds and we fooling innocent people but they were stubborn and did not care about. They are fooling number of other people everyday with their hard earned money. They have 3 different websites also.

            1. http://www.vacationsgateway.in/
            2. http://www.vacationsgateway.co/
            3. http://www.vacationsgateway.com/

            My Name is Irshad: [protected]

            Please check the below confirmation mail from them:
            Dear Sir

            As per Our Telephonic Conversation Your Booking will be Confirmed on 8th may 2013 To 15Th may 2013. as per your desire date & destination.

            Thanks & Regards
            Sales & Promotions Team

            Greetings of the day.....................

            We are delighted to inform you about Vacations Gateway (Book My Holiday) holiday offer running in your area these days. The holiday club of the millions of people who know that Vacations Gateway will help them define their entertainment experiences and deliver the best holidays.

            As per our telephonic conversation, please see below the details of the membership offer:

            1. This offer is valid for 4 members.

            2. The Voucher will be valid for a period of 12 months.

            3. All booking request made has to be 21 days in advance .

            4. Voucher will entitle the customer for 7 Nights and 8 days of accommodation in our listed 3 - 5 star properties around the world.

            5.welcome drink n breakfast..lunch & dinner...

            Offer Price: Rs. 17000 including all the taxes.

            Mode of payment through Credit Card by IVR System.OR On-line by using your Credit card/Debit Card/Internet banking.


            Following are the Terms & Conditions :---

            1. This offer is open to all customers ( no age bar)

            2. The Resorts/Hotels provided are fully furnished and equipped.

            3. You will be responsible for any damage caused to the apartment during your stay and will be asked to pay the resort directly.

            4. You should have a valid credit card or debit card.

            5. You have to inform us 21 days prior notice for your dates of travel.

            6. You must be holding any ID proof such as (PAN,PASSPORT,DL, etc..issued by Indian Govt.

            7. welcome drink n breakfast..lunch or dinner...

            This offer includes all type of taxes and services ( like spa,gym,bar etc....)

            Payment Link:- http://www.vacationsgateway.co/Website/book.aspx?amt=17000

            Hope you will like this and give us an opportunity to serve you.

            NOTE:- This package is available for limited period so book it as soon as possible basis...!!!

            Warm Regards As Always,

            Ashish Jain
            [protected][protected]
            Sales & Promotions Team
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Sir,
            My self Goutam Adhikari. I want to complain against www.vacationgateways.com.co. Because i have received a phone call from Mr. Abhisek([protected]) on 12 March -2013. he told, he was calling from Vacation gateways and he provide a holiday package for 5949/- for 4night 5days. if i get that package then i also get a assure gift as per referral scheme(i.e Black Berry phone, Dell mini laptop, Home theater etc. & i also choose Dell Mini laptop.) And instantly i have made payment as per his instruction. then they send a payment confirmation mail to me that he successfully received the payment. then i had call them when i will received dispatched details of my assure gift. he reply me within 48 hour you will received dispatched details.But till date i have not received my assure gift. and i have called to Mr.Abhisek, Mr.Ankit, Mr. Gaurav to send my assure gift but they don't refuse that then do not provide the gift. now they don't revived my phone calls. please help me how can i received my gift or cancel my holiday package. Please help me

            My contact details [protected]
            goutam.[protected]@gmail.com
            i have attached the mailing conversion with them.
            False Commitment
            False Commitment was given by the executive regarding winning a contest and the prizes are Dell Laptop and a Blackberry mobile.
            And the dispatched will be done on the purchase of 2 holiday packages of Rs. 5949 each.
            After making the payment on 30/03/2013.
            They were not giving any proper response even they do not pick up the call and the executive still makes the false commitment that you will be receiving the prizes soon.
            Executive name – Reena - [protected]
            Raj – pretends to be manager don’t pick up the calls and not even let me talk to their superiors – Raj – [protected] and office staff cuts the call after listening to my name – [protected].
            Web site from where the booking was done after the false commitment from their side – www.vacationsgateway.co
            Fraud company, taken money and not given promised travel voucher
            Vacationsgateway.in called me. Name of the persons were: Kabir, [protected]@[protected], Munish [protected]@+91-[protected], [protected]@[protected]. All are frauds, their Noida numbers: Support No: +[protected]
            +[protected]. All frauds. As per them they were offering 4 night and 5 day stay in good 4 or 5 star hotels, they had list of hotels with them. After that they kept on following for payment of Rs. 5949. they called me 50 times saying deposit as early as possible. They marked me mail confirmation also about receiving of money and I received sms from HDFC that payment deposited in Vacations Gateway account. After that when I asked them in written to book hotel for me, they stopped taking calls and reverting me. I scolded that they are frauds and we fooling innocent people but they were stubborn and did not care about. They are fooling number of other people everyday with their hard earned money. Their site address: http://vacationsgateway.in/. Their office address as mentioned in site is: Vacations Gateway
            Naya Baans 5th Floor, Bhagwan Sahai Tower, Sector-15, Noida - 201301 . I m sure this address will also turn to be fake. I want these people behind bars. They should get lesson of their life time.
            ==================
            Fraud in selling hotel packages
            I had been told by your vacations gateway representative that i would be provided a free gift if i had a confirmed the order on the same day. I was also said that i would have to give 15-20 references which i had done as per their request. But so far i have not received any confirmation regarding the free gift. I was also told that about one out of five gifts and i had opted for dell mini laptop.

            I am regularly trying to contact the number from which their representative had called but the number is coming switched off. I had also informed about this some days back to their some customer care person and she had told me that she will get back to me in a day. But so far no response.

            For one transaction i had received three IDs which is also surprising now.
            Vacations Gateway Team is cheating people by selling them deals through false commitments of providing laptops or blackberries. The team is pathetic in post sales service and do not do according to the commitments. There is no use of purchasing any kind of offer from them, its a crap company.
            Dear Sir,

            We are sorry to read about the issue. We would request you to kindly mention your booking id, transaction id and any other info regarding to your complaint. Keep detailed records of mails, names, times and dates relating to your complaint. Any genuine complaints we receive are treated seriously and investigated immediately. You can also Share your contact details and related info at http://goo.gl/RVgDCo listening for our team to get in touch with you.
            Assuring you best of our services.

            Please call our Customer Services Team on:
            Support No: +[protected], +[protected]
            Email us at: [protected]@vacationsgateway.com.co

            Regards
            Vacations Gateway Team
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              nagpalzone_13
              from Delhi, Delhi
              Apr 17, 2013
              Resolved
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              Resolved

              Address: Panipat, Haryana

              This company books holiday packages i have book a holiday package through online booking from them on 6th march . i have given them a amount of 5949 rs through my credit card they said that you will get your package papers with in 2 days along with a confirm gift blackberry 9380 mobile handset but it almost 15 days i did not received any package and nor the mobile and when i try to call them they never responded and they always switched off their mobiles. i want to file a case against this company and specially against Mr.Avinash Oberoi from their Sales & Promotions team who did my bookings . please help me to get my money back from this fraud company. the address of this company is Address:Vacations Gateway Naya Baans 5th Floor, Bhagwan Sahai Tower, Sector-15, Noida ? 201301 Phone No +[protected] +[protected] (10:30 am to 6:30 pm ? Mon to Fri). still making me fool. every time i call they revert we will arranging a call back . nothing happens.
              Aug 13, 2020
              Complaint marked as Resolved 
              friends...plz plz plz domt book any holiday package from this fraud company...its tottly fraud
              dont waste ur money
              its gives innocent people attractive offers...sodat they can easily cheat them
              I think they have cheated many people like, this is one for the great fraud company, after payments no one will respond to phone call except the front office lady Nidhi and common dialog is i will arrange call back option from Sales team- Neha Sharma. pls do not fall into their trap and book any package with them, pls beware of them and spread this to everyone whom you know.

              I filing a legal complaint for cheating the public in big way.
              Neha Sharma from Vacations Gateway is the biggest cheater of many for wrongly promising the referral gifts, her mobile no is [protected]. Pls do not trust her and her company, she will be very sweet for first time till you pay after that she will never takes any calls and front office will never connect any sales team. Front office lady Nidhi common answer is she will arrange call from sales team.

              Pls friends don't entertain them at all and spread this to every one and file a legal case on them.
              Mr. Prateek Srivastava is owner of this scam centre, operating from: Mantek Building C-56/5 Noida Sector 62 Pin-201301

              Mobile: [protected], [protected]
              Hi Friends, These people(Vacation Getaway) are calling one by one and giving them some offers like laptop, digicam, Notpad etc and asking for 7788 as a registration fee.After getting money they are not responding properly and if you will ask for the offers then they are behaving very roughly.I got one call from this company on Nov 1st 2014 and the person called me was Akash. He told me I was selected in some contest and they are offering me a gift of Dell Laptop and for that I have to pay 7788/-. He send me a link and their I have to pay that amount.He told with in 10 minutes i have to pay otherwise it will expire. On that time he was speaking very politely.I was a fool on that time, I believed him and paid that amount.After that i got a confirmation mail.After some days I got one booklet only.Till now they have not given any other thing.When ever i am calling them to ask this, they are behaving as I am asking some thing for free.

              Now I am going put a FIR against these people.I don't want to leave these people so easily.

              If you are getting any call from this company then please don't trust them.They are cheaters.Theie contact numbers are[protected]/33, [protected], [protected], [protected], +[protected]
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                neelabhkaushik
                Apr 5, 2013
                Resolved
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                Resolved

                False Commitment was given by the executive regarding winning a contest and the prizes are Dell Laptop and a Blackberry mobile.
                And the dispatched will be done on the purchase of 2 holiday packages of Rs. 5949 each.
                After making the payment on 30/03/2013.
                They were not giving any proper response even they do not pick up the call and the executive still makes the false commitment that you will be receiving the prizes soon.
                Executive name – Reena - [protected]
                Raj – pretends to be manager don’t pick up the calls and not even let me talk to their superiors – Raj – [protected] and office staff cuts the call after listening to my name – [protected].
                Web site from where the booking was done after the false commitment from their side – www.vacationsgateway.co
                Aug 13, 2020
                Complaint marked as Resolved 
                Dear mam,

                We are sorry to read about the issue. We would request you to kindly mention your booking id, transaction id and any other info regarding to your complaint. Keep detailed records of mails, names, times and dates relating to your complaint. Any genuine complaints we receive are treated seriously and investigated immediately. You can also Share your contact details and related info at http://goo.gl/RVgDCo listening for our team to get in touch with you. Assuring you best of our services.

                Please call our Customer Services Team on:

                Support No: +[protected], +[protected]

                Email us at: [protected]@vacationsgateway.com.co

                Regards

                Vacations Gateway Team

                Vacations Gateway — All fake products

                This is fake product... Don't purchase any voucher in future also...
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                  Nikunj219
                  from Mumbai, Maharashtra
                  Mar 22, 2013
                  Resolved
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                  Resolved

                  Address: Delhi

                  Vacations gateway has been offering packages at discount and is said to provide referral gifts. I was said that i would be provided with a blackberry phone on just providing with referral contacts. When i asked about the referral gifts reason they said that it was an offer during the happy hours and only valid for that time. But later they changed the terms and said that gift would be provided only when the reference contacts are converted. Thus they cheated post sales and do not provide refund.
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  HP — False Promise of Free Gift

                  Dear Sir,
                  Here's an image attached of confirmation message by HP of winning a branded Mouse. But up to date I've not received it. I've checked on their official site. Many have complained but no one is cared for.

                  Thanks!
                  HI SIR/Madam,

                  On 20th May someone by name Reena(Contact No is [protected])has called me and said that If I book two packages from Vacation gateway then I will get one 32inch LCD TV and one dell inspiron 15R laptop. She also said that I will get these because I have own online contest of flipkart.com. But till now I didn't get any response from them. When I have tried to call her no one is picking phone. Please help to get my money back or gifts. please don`t step into these things.


                  Thanks
                  Bipul Debnath
                  Hi,

                  Same thing happend to me also I purchased 2 subscriptions of 5949 from vacations gateway on 9th of April this year and did not get any thing from this cheating company. Now they simply disconnecting my call when I am calling to them.

                  One guy is there sourav how said to me on settle my amount before a month and he never get back to me.

                  Dear friends dont buy any thing from this fraud company, I want to place my problem in consumer court.

                  Thanks
                  Ravi
                  Hi,

                  Had the same experience..."Rohit" who is from the sales team called me up on 3rd june regarding the 4 N 5 D package for Rs 6949. When I did not show much interest, he told me that my number has been selected for the free gift as a promotional offer and I would get an assured gift of a blackberry or an HP tablet. He said that this was a "SPECIAL OFFER" just for that day and I need to make the payment the same day to get the ASSURED GIFT. However I checked your website and found that the gift was subject to my referrals being converted into confirmed orders.When I told him that clause he told me not to worry. They have a huge data base of clients and they would show that 7 clients under my referrals and PROMISED ME THE PHONE OR TABLET. Hence on that basis I made the payment and it has been more than 2 weeks I have not recieved any free gift and your sales consultant Mr Rohit does not pick up the phone #[protected] and if he does he says Rohit is busy and will call back later and does not call up.

                  FRAUD COMPANY - FRAUD STAFF

                  - Disha
                  Hi Disha;same thing happened to me Mr Rohit Sharma called me told same things on 12 Aug 2013 & by reading your experience i think that i also could not get any voucher or free gift.Rohit changed his no his current no is [protected] you call him & if he refused to refund the money u file a criminal case against him u/s 420;467;468.Let's teach them a lession.
                  Rahul.
                  HIIII all, my holiday is good with vacations gateway...and i also got my laptop in referral scheme..
                  vacations gateway is more than better Other travel Company we have good Experience To this Company
                  Vacations Gateway Customer Care team is at your service (10:30 am to 6:30 pm - Mon to Fri) & will address your concerns immediately.

                  Please call our Customer Services Team on:

                  Support No: +[protected], +[protected]

                  You can also email us at: [protected]@vacationsgateway.com.co

                  Any genuine complaints we receive are treated seriously and investigated immediately.
                  Dear Sir, If you are dissatisfied with the service you receive and wish to make a complaint, please contact us directly and we will do our best to resolve it. We aim to provide a helpful and efficient service at all times. Any genuine complaints we receive are treated seriously and investigated immediately. We would request you to kindly mention your booking id, transaction id and any other info regarding to your complaint. Keep detailed records of mails, names, times and dates relating to your complaint.

                  Please call our Customer Services Team on:

                  Support No: +[protected], +[protected]

                  You can also email us at: [protected]@vacationsgateway.com.co

                  Regards

                  Vacations Gateway Team
                  Vacation gateway is a fraud co. They promise to have booking for 4 adult (i.e. two rooms) in suite rooms on 3 to 5 star hotel ...but once we pay...they book very ordinary hotel and only standard room...that to for two adults...i.e. one room only. Vacation gateway is also not ready tpo pay back. So i request everybody not to get in their trap even for booking hotels. The pronmise made by vacation gateway to resolve the issue is also a fraud...they never help..once u pay...its totally ur fault to undestand the Scheme.
                  FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUDTHIS IS BIG FRAUD COMPANY DONT TRUST ON THEM... I HAVE SO MANY PROOFS VACATION GATEWAY IS A SUPER HIT FRAUD COMPANY FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD FRAUD
                  The service is hopeless, poor responsiveness and all their assurances are false. i sincerely suggest not to book with them at all. no body responds after they receive the money and all are false assurances,
                  plese dont book at all and dont pay any money to them.
                  I've lost around 16000 with them
                  hiiiiii...vacation gateway is totally fraud company. On 17th April abhishek called me and told that you will assured get one dell laptop in just 7799. You will have to give just 15 person's mobile number. After 3 months also i did not get laptop. Whenever I called they make new new excuses. Some time they tell your laptop has dispatched. sometimes tells lorry that carrying your laptop met accident, sometimes tell that agrawal movers and packers is not there in your area, some times tell that our godown caught fire so all laptop got damaged. So many excuses...vacation gateway is a company... I request you all people who took this package, we should register complain against vacation gateway in consumer forum. Then only they can learn how to do good business. I heve never seen such a fraud company in my life...
                  ohh..so many complaints aout vacation gateway..
                  i too got a call from the company and was told to select an assured gift so i went
                  for sony xperia tab & paid Rs8000 plus..i was promised that the welcome kit will reach within 7 days & the assured gift will follow after address confirmation..now lets see..if. i get all as promised then full marks to Vacations gateway..
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