Vasanth & Co Complaints & Reviews

Hello, I had bought an panasonic ac from vasanth.n co chennai trade centre on 14th march 2021 and I haven’t received it yet . Im really frustrated by the routing of calls by the concerned people and no proper response . I would need to take an immediate action on this . Post an proper customer care number to contact .

This is my sales invoice number : [protected]

I had ordered panasonic ac from vasanth and co trade center and still the ac hasn't been delivered . I am really frustrated by the routing of calls no one is responding properly . I want to track my status . Below is my sales invoice number [protected].
This is my number : [protected] . Contact immediately.

Hi

I have bought 2 A/c on Sunday in Trade Centre 14th March 2021 ..The brand which I bought is Hitachi a/c.one of the product is manufacturing fault looking for replacement immediately.. Plz do it by today and resolve my issue..

We brought bluestar ac last 2018 while buying they told you have 2 free service and last 8 month back they provide one service ... and last month I called vasanthan co vallioor to ask about the service they get my details and I get call from bluestar they told due to pandemic we ll not provide you free service you can do what ever you want like that they said ... it's not our mistake ... its company mistake still not yet done .. I humbly request you to do the needful thank you

Hi sir, l am purchasing a steel cb 6.5 & 17.03.2021 but it is two days over but still I didn't get place avadi. It is very poor servicing & I call many time [protected] to this no .they are not attending my call thank you sir .

We purchased the Samsung fridge on Sunday I.e 14.03.2021 against promising delivery on two working days
Ok then we approached the management, they assured we'd morning or night for working class categories left the office and sit down at residence to receive, but your staff didn't respond, pitty is that it is not emi, full cash paid
Still to day also not sure to deliver
Why your making logo trust on your seal sir
Better not adhere the seal of trust sir
Once trust is gone from customers, your business...I could not say sir,
Sir,
Please adhere what you promised and do in actions please
A.Sudhakar
Avadi

Purchase one LED TV last year Sep 2020, our Mailaduthurai Branch.
Pay Net Cash,
Now, LED TV Display Problem. Not working last 7 days. Complaint booked on last Friday But still no Response. What do to next?

Sky Worth 32, , " LED Tv

Pathetic customer service at the Ambattur branch. Sales team is just particular about closing their target and after that they don’t care what happens to the customers. No support available on delivery post billing and once payment made. False commitment on timelines and incorrect billing updates in their system. I have been running from post to pillar in getting my consignment delivered but no luck due to incorrect billing of consignment. What’s extremely frustrating is the team here dodges customer calls and including the board number they ignore the calls once they know you are calling. I feel cheated after making instant payment but ignored. Never again with Vasanth and co!! If the management cares to read customer review, please address such growing concerns immediately. Not everyone will have the same patience other than choosing consumer court and grievance options.

Hi
I (Gopinath) purchased a Haier Refrigerator for Rs.36300 from your Porur branch through bill number [protected], during the discussion they said they will take back the old refrigerator for Rs. 800 but they failed to deduct the amount in the bill. When I informed them- they said they will take it back separately. I got my new fridge delivered on Sunday and today Tuesday - still they have not taken back the refrigerator.

I have made atleast 20 calls still no response. I am really unsatisfied with your service.

Hope you will take back the old fridge before I take it up in the social media.
Thanks

I am introducing my self.
K Saravanan
Contact no : [protected] / [protected]

I am buying washing machine and gas store
In your showroom and my my family alwell.

I have tried past one month to register washing machine not working properly
and no one pickup the call 100feet and X cut Knoww one pickup the phone. Moreover, in website no out of service.
( vasanth $ co working or closed) Very poor service.

I have tried chennai office and there are provided new no and the same was ringing.
No one pickup the no ([protected]).

Please any one peppy immediately. Thanks

We booked Carrier Inverter AC (Legend Neo +) in 15 Oppanakara Street Coimbatore on[protected].

We received the package on the same day, and the installation was on the next day[protected], technician came on[protected] an opened the package and it was a used one, full of dust in the filter and the connection cable was not found. it was clearly a used one. We need NEW replacement immediately.

Kindly take immediate action.

Thanks.

Hi

I brought a Carrier split AC from vasanth and co. Sivakasi branch on 13-Mar-2021. I opted for the carrier Ac instead of the Blue star model which I had plans to buy because I was promised that carrier AC is in stock and will be delivered on the same day and installation will be done by Sunday (14-Mar-2021). The AC unit was delivered on Sat itself but the technicians did not turn around on Sunday. After contacting the store they came on Monday (15-Mar-2021) evening for installation. After almost 2 hours of installation they found out that the outdoor unit of the AC will not work as there is no GAS in the compressor. The AC was not installed. I went to the store and was promised that they will replace the outdoor unit, which I requested to be done by the same day however the representative in the store promised that it will be delivered by tomorrow morning that is Tuesday (16-Mar-2021). However, it has not been delivered yet. When I contacted the store they said it is on the way.

I brought CARRIER AC because the store promised it can be delivered and installed by next day. If not for this promise I would have brought the Blue star model itself which I had plans to buy. I needed the AC to be installed on an emergency basis and it is now delayed because of the False promise and negligence from Vasanth and Co-Sivakasi store side.

I request you to look into this issue and give an amicable solution as my first experience with your outlet has turned out to be a sour one. I can not recommend any of my friends or relative to your shop with this experience of mine. Looking out for a genuine reply from your end.

M Chidambaram

We have purchased cooler in vasanth and co, ..however I am not satisfied in our products, ..i am asked why you don't have demo ., , , she saying we have demo but she is not given demo for this product

This product sound is very high, .. Child are not sleeping with this sounds

Now, are rejecting for replacement, .. If we demo is giving I am not purchased your products, kindly consider as a request and do the replacement

Very poor response to customer.
Kumbakonam branch.

Using unporlumanetry words

Reference: 1. M/s.VASANTH & Co, Thiruvallur Branch Bill No.[protected] dated.04/03/2021 amounting Rs.37500/-.

2. Godrej refrigerator Sl.No.[protected]dR00081

3. Godrej Washing Product code:52141601SD00226 & Sl.No.[protected]FW01200.
____________
We have brought 2 units of refrigerator and washing machine in your shop VASANTH & co. Tiruvallur Branch dated 4/3/2021 by cash of RS.37500 which is paid by me through GOOGLE PAY. Where have you are delivered found defective/faulty unit (washing machine and refrigerator) instead of a good unit.

We never expect how your people (VASANTH & co.Tiruvallur Branch) delivered defective/faulty unit of washing machine and refrigerator against your bill No. [protected] dated.04/03/2021 amounting Rs.37500/-.

The Godrej technician who is coming for demo and commissioning purposes also confirmed that both units are defective.

Please note your person also confirmed to replace the unit but it is not materialized so far. Whenever we contact the person he will give lame excuses.

I would like to inform you that both units are replaced or refund the money of Rs.38300/- including transportation charges of Rs.800/- immediately.

And also please note we have paid on 4/3/2021 whereas now the date is 10/3/2021.

I don’t understand how the great concern of M/s.Vasanth & co and M/s.Godrej not taking care of this issue.

We expect your attention in this regard

I bought last month LG washing machine...this is totally damaged...still not working

I have booked a Daikin AC 1 ton in Chennai velachery branch on march 2nd, they promised me of delivering next day, but till today i have not received it, Show room persons not providing me proper information

Invoice number:[protected]

On[protected] we went to the Vasant &Co outlet in Batlagundu. We were looking for a gas stove with 3 burners. But when we saw this one, although only 2 burners, we liked the model so much so we asked for the same model with 3 burners. The sales girl told us this is not available. So we ended up buying the one with 2 burners only. When we arrived home and unpacked the stove we found the booklet in which the same model with three burners is shown. We called the shop, the salesgirl apologized for misleading us. We now want to return the unused stove and exchange it for the 3 burner one. But the shop manager will not allow us. We are very unhappy with this manager and with the salesgirl who lied to us, because she wanted to sell the product. Very Bad service indeed!

Very bad and worst response to customers coming...they day " this is the amount...i[censored] want to buy...then buy..or else don't buy..."

I bought a TV but installation not done no demo nothing damn they ask money for installation. Do we need to pay for that too?? Is this the way a big company provide the service I’m highly disappointed because of some technical people like this which you have even I called and registered a complaint but they dint care for it. I have never seen such a worst service I really had very good thoughts on your company but now I understood that I made a mistake that I have selected Vasanth&co