Vasanth & Co Complaints & Reviews

Address: No:722,Yadhav Street,perumal pattu,veppampattu,Tiruvallur-602024.

I have a booking in Refrigerator in sunday (17/01/2021) full cash paid on monday delivery commitment in show room. But till time not delivery is Refrigerator in our house. Today not delivery Refrigerator Cancelled my booking. Here with the attachment bill copy.

Branch: Ambattur

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Address: Pattalam

I booked LG washing Machine at purasaiwakkam branch on 15.01.2021 till date product was not delivered and customer care contact number not reachable and branch contact number also not reachable we are very suffering very worst service

my contact number [protected], [protected]

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Address: Adyar Vasanth and co.

They delivered the wrong model that is faulty too. I’m after them since 12th Jan. All their phone numbers only have their song and no one answers; if they do they give false promises to call back but never do

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Address: Adyar, Chennai

I am thoroughly disappointed with Vasanth and co Adyar. I paid on 31st December and the appliances were finally delivered on 11th January . The faulty refrigerator has still not been replaced and no one responds responsibly.

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Address: Ambttur

Dealer didnt inform abt delivery charges.over charges

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Address: saveriyar koil, street, infront of mayopathi hospital, veeravanallur, TN 627426.

Hi,
I had purchase Godrej- Edgrio, from Palayamkottai, today, I find some part of the bottom surface of thermacol (fridge bottom) looks burned or melted, and also found pieces of wire.

Kindly request you to send the concern person to check tomorrow immediately,

thanks.

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J

joebs

from Delhi, Delhi

Jan 18, 2021

adding one more Pic, even the carboard box is full of crow/pigeon - ###.
It disappointed me,

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Address: 246 A 13th Street NSK Nagar Arumbakkam Chennai

Hi Team,

We have purchased samsung fridge 345 litres (S8) model, I received the product on 14th Jan 2021 and 16th demo person came from Vasanth & Co side instead of Samsung side.

While we are checking and found that there is a damage and big dent int product so calles the person who came for demo (Kamaraj), and told about the damage but he pointing against us that you would have made the damage because while doing demo we don't find any damages in the product and also asking to use it as it will make major issue.. I am not sure how he can say like this and we informed within an hour after demo session happened..

We really disappointed to purchase the product from vasanth & co as no proper customer service and support.

I would like to get the proper fix or replace the new product without the damaged..

Regards
Kadher - [protected]/[protected]

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G

GURUSANJAY

Sep 21, 2024

Hello
Vasanth & co team.

My name is Sanjay from thuraiyur On 18.08.2024, I bought a new Dell Inspiron laptop from your store in thuraiyur branch. After a few days of work, on 07.09.2024, I faced a blue screen error (memory management and automatically restarting) in my laptop. I tested memory diagnostics and the results showed "hardware issues detected please contact your manufacturer" On 09.09.2024, I went to the Dell authentication service center. They told me your laptop's RAM has been upgraded, by some other party so we won't address this issue and you cannot claim warranty, And they say please give the laptop to whoever you purchased from and ask them to rectify the problem. So kindly address this issue ASAP because my exams are coming.
If a third party ram is inserted in the laptop then dell won't give me warranty if any problem occurs
So please give me a original dell ram or give me an extended warranty on your behalf or give me an another product
I worked very hard for this laptop to be in my hands so please gave me an appropriate answer

Thank you...

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We purchased a semi automatic washing machine Onida .its use manual was not provided for me

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On Sunday I purchase godrej washing machine and ifb microoven .the sale executive say that washing machine offer stand and microwave they say gift box. And told that they send when the product delivery. I got delivery the washing machine and microwaves. But I did not get the washing machine stand and microwave gift box. Now 5 days went. Still that didn't send my offer things. I am regular customer of vasanth Co but this very disappointed to me. Still I can't use my washing machine and microwave with out that stand and bowl. I purchase in porur vasanth Co. Only show offer in TV ads. But didn't give any offer

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I brought a LG dishwasher . I just wanna exchange with ifp dishwasher. The dishwasher has not even been opened yet. But they are not accepting the return

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Dear sir/madam,
Good afternoon,
My name is hari i was buy SKYWORTH ANDROID TV 42 inches (sales invoice no :[protected]on 09.01.2021 at vasanth and co, avadi branch.
Today 12.01.2021 till now not installation.
I called yesterday day your branch manager, he said that company (SKYWORTH) installation boy leave for two days. When he come we send your home. Because we aren't responsible for installation delayed and service also. We responsible only for sales and delivery. You should wait for installation.
You buy over two days only. Many customers waiting for more than ten days. Because we sold out minimum 500 products per day. So we could not respond. So wait for your installation
Please give the solution at the earliest.

Thank you
Regards
A.Hari

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There is no any follow up and update from the Avadi branch Vasanth and Co on the Hitachi AC delivery

Jan 12, 2021

Complaint marked as Resolved

They just contacted me on the same day for delivery

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Address: Tambaram, Chennai

We have ordered a Samsung Washing machine at Vasantha and Co which got delivered just today. We wanted to return the product since our family had already purchased the same product from a different store and started using it .
The box is not yet opened and its the same condition as it was delivered. Can you please take this as a request and consider returning the product ? We would like to pay fine or even receive voucher instead of money return. Please do the needful.

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Hello sir, i bought one whirlpool refrigerator and one washing machine on 30 december.when service man came to install the refrigerator, the refrigerator is not work.i informed to my vasanth and co branch in sivakasi, and they told they will replace on 3rd january, they didn't come.after i visit they told me on 6th january.they didn't replace till now. I m from sengamalapatti, near sivakasi. my washing machine is working. Bill number [protected]

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Address: T Nagar

Hi,

This is Ahamed, I have ordered for a double door LG refrigerator on 31/12/2020 and the sales person said it will be delivered on 05/01/2021 however I have not received the product yet.

Kindly provide the reason for delay. Moreover the bill they have provided contains delivery amount but the delivery person again requesting for delivery charges.

Why am I supposed to pay for delivery again and what's the reason for delay in delivering the product on time. If you're not able to deliver the product why the same has not been informed.

Really frustrated with the service.

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I bought a washing machine with stand and cover for Rs.21000/- on 1st Jan in North Usman Road Vasanth and Co. I was promised delivery of the product on sunday, 3rd Jan. But no product has been delivered until now. And no response to any of the phone numbers. What happened to my product. kindly respond.

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I have purchased BOSCH FL W/M WAJ242621N on 15/11/20,

Invoice no. [protected] at North Usman Road, T. Nagar. One of the sales guy promised Rs.3000/- voucher link at the time of washing machine installation, but till now there is no link provided whenever I call the sales guy no response from him.

I have enquired in the shop as well as I have send complaints but still no response.

Such a big company should do not ignore customer promise.

This is the second time I am reminding, hope it will be addressed.

My no is [protected] for any clarification

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Oorder at your Kumbakonam Branch Bill No.[protected] Dt.01.01.21, Ddeliveryat R.Hema Door No.2/5 G-2 Sudha Flats, Sarvamangala Nagar, S.I.P.Colony 3rd street, Nanganallur CHENNAI-600 061. HEMA MOB.[protected]

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I have ordered penasonic AC 1.5 ton 4 star inverter model CU-KU18WKYXF on New Year 2021. Received Product today(2nd Jan). But they delivered wrong product model 1.5 ton 3 - star(CU- KU18WKYTF) and bill copy printed with correct model code. I asked shop sales person, they trying to convince me. I need the same model which I ordered.( I have the bill copy and communicated over phone recordings as the proof). Please help me to get right product model.

Jan 9, 2021

Complaint marked as Resolved

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Verified Support

Mar 15, 2021

Vasanth & Co Customer Care's response Greetings!

We seemed to have failed to meet your expectations. We are sorry that you are disappointed. We would like to hear about your concern in detail. Please share your Contact details and Invoice number to +[protected], we will connect with you shortly.

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Address: Avadi chennai 54

I will go for purchase today of samsung washing machine that sales rep mr Praveen activity & speech is not good. Last week also that person attend me same activity so I will not purchase the washing machine ( so I will purchase washing machine in best price in GIRIAS Show room in avadi (next time if any brand will not purchase in your branch in avadi my mind fully offset kindly concentrate on your staff to give the to customers

Vasanth & Co Complaints & Reviews

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Vasanth & Co reviews & complaints page 17

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