| Address: Vasanth & co Byepass road, Madurai |
We have purchased Aquagaurd water purifier from Vasanth & Co, Byepass road, Madurai branch on[protected]. The purchased product is not working properly after installation in my house & after doing multiple testing, but couldn't able to resolve the issue. Hence, Vasanth & Co, Byepass road, Madurai branch agreed to return the product & agreed to refund the amount Rs.17, 200. Based on this, We have returned the product to Vasanth & Co, Byepass road, Madurai branch on 19th April 2021. They told it will get refund to my account within 15 days. But, now more than 1 month went, still i didn't get the amount refund. Not getting expected response or follow ups. I have attached my soft copy of my bill. Request to refund my amount Rs.17, 200 ASAP
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2021
Vasanth & Co Customer Care's response Dear Customer,
Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.
Thanks & Regards
Customer care,
Vasanth & Co, Chennai.
Jun 18, 2021
Updated by Sakthivel_M Still now no one contact for the issue. Is any progress on this?
Till my complaint not closed only speaking in phone.
My emi to be closed 6th & final month emi.
but not solve our problem.
when my problem sort out.