Vasanth & Co Complaints & Reviews

We bought a Samsung washing machine along with stand and cover.

Washing machine stand is delivered with broken wheels. They charged 800 rupees for the stand. I told the delivery guy that wheels are broken. He said will bring a new stand and take the old one back. It has been a week but it is not delivered yet. I have called Vasanth and co tambaram and delivery guy several times. They said will bring it the next day. It is already a week and still not replaced.

Worst experience makes me think that I should avoid Vasanth co in future due to this worst service.

Today on 26 th August in Coimbatore gandhipuram branch I bought new whirlpool refrigerator. But I have received the defect product with red thumbnail paint print in grey color refrigerator and bottom screws not fitting properly. I want my cash back with delivery charges. If I don’t get proper response I will make a consumer complaint.

Thanks.
Jayapriya

I enquired about washing machine details to vasanth and co tirupur branch.. Due to covid situation i enquired about the details through phone, but the person who explained about it was very rude and said he will not say details in phone and said, ’’ner la varama sola mudiadhu idhelam velaikagadhu ‘’.. Is this the way to talk to a customer??? When i asked similar question to other electronic shop in tirupur they explained everything in video call.. I didn’t expect that much but atleast can’t they talk with courtesy?? Tirupur vasanth and co is not the right place to buy electronics because of staff behaviour

Ast Monday i ordered product gas stove and combo offer product, value 4820 as below:

So far i have not received order ID, delivery details and status.

I received SMS for thanking the Payment on that day.

Please update,

mobile: [protected]

Last monday i ordered product gas stove and combo offer, value 4820 as below:

So far i have not received order id, delivery details and status.

I received sms from vasanth & co for thanking the payment on that day.

Have got home appliances in vasanth and co, sales owner has quoted for Blue star inverter 1.5 ton ac price and deliver non inverter with the same price

I have asked for sony smart tv but in Dindigul rhey have offered sony basic model with Amazon fire stick but they have not clearly explained about fire stick and I don't have knowledge about that after I had discuss with friends they I have recharge the fire stick after that only it works. Your sales man doesn't told about any recharge for firestick. So kindly take the firestick as return and refund my money or I will buy any other product...

I buy a washing machine in vasanth and co at erode perundurai road, the washing machine is not working for the past two months, and the service persons no one visted yet. Kindly consider the issue and do the service as soon as possible.

I bought new samsung refrigerator from vasanth and co from karaikkudi branch before 2 years.
But now i received cooling complaint and so we call customer, then they send technician, he said all the parts are changed and that is not original
I just want to know these all these vasanth and items are duplicate?

Dear all,

We purchased sony bravia 32 inchs on 12.03.2020, still now instalation not done...

We call lot of time incharge for hub no.[protected]/[protected] they not response the call also...

I request send the person please...

I have made the online order 29390, on Vasanth & Co on 06 Aug 20, for arranging the delivery of my items. After 3 days of order, Need to call vasanth & Co, for atleast 4 times a day, with false promises of delivery on 3 rd day, 4 th day.

No proper response from customer service team, putting down the call after knowing the customer no, they dont take any responsibility of delivery, each day promising the delivery of the item, false promising the ordered items has been loaded on the delivery truck at 3 pm, but after waiting for the item until 9 pm each day (for 3rd day and 4th day of order), as advised by Vasanth & Co received only word promises, not the actual items. Wondering what shall happen to the items loaded on delivery lorry each day after 3 pm, where it will go if not delivered, or any unwanted practices are done on the items after 9pm.

Frustrated by customer/ delivery service, asked for refund with no answer, not sure after delivery, what will be condition of the items

I have purchased through online i paid full amount i didn’t receive any notification from your side. If this complaint is not taken what will be money going vain...?...???

Dear team i have purchased whirlpool frondload washing machine soft problem. It has been in disrepair for a short time. I wl complaint more time still now no response for thanjavur service centre. Pls exchange or any answer the belief in yourself. I have full confidence in your company. Thank you

Bought samsung qled tv on 12.10.2019 via billdated [protected]. It has a gift of samsung galaxy a50 mobile. It is still not handed over to us even after one year please arrange to give us as soon as possible

I've ordered the above mentioned product via online. The order id is 28745. I've been told that the product will be delivered on saturday itself. But until now i didn't get the product and the customer service is highly disappointing. I kindly request the higher management authorities to acknowledge the issue and do the needful.

On 30/08/2018, i purchased a brand new ifb dishwasher neptune sx1 machine from vasanth & co showroom, pattukottai. Upon the purchase, till date, the stabiliser was replaced 3 times and water in-let pipe 2 times under warranty. This replacement was provided by the ifb service centre, thanjavur. At the time of purchase of the machine, vasanth & co company assured that they will support through the service centre at the time of service request if any.

Despite the several technical issues faced by us in this past 2 years, now once again the machine is not working and we raised a service request through ifb website. The technician visited my home threatened me that the machine will get damaged in all possible ways. Further even though he resolved the reported issue in the service ticket, now the cleaned water is still retained inside the machine and it has not got drained. So we kindly request your good selves to help us in rectifying the issue.

Since the date of purchase till date, i had more than 5 major technical complaints in the machine. I was provided with the piece which had a manufacturing complaint. The company m/s. Vasanth & co, pattukottai branch, collided with ifb and provided me with the faulty machine.

I kindly request your good selves to help me in sorting out this issue.

Dear sir/madam,
We purchased preethi steel mixer on 20/05/2020 in salem-meyyanur branch.. But the mixer is becoming hot when we grind even small ingredients.. Regarding this we made a complaint at the branch in person.. They just checked and said no problem... Again the same day the mixer became hot when grinded.. Again we made a complaint through phone... They responded.. But no necessary actions were taken by them... We are so disappointed regarding buying the product at your store since the trouble comes within 2 months of purchase.. I have attached the purchase bill also... Kindly do the needful and take necessary action.

I placed order on one symphony air cooler today and made payment through icici bank net banking as guest user but l have not received any confirmation to my mail id [protected]@sageconsultancy.in or to my phone number
[protected]...

I bought a ifb washing machine from attur branch on March 20th 2020 There is no demo till now. But I have started using the machine watching the video. Demo was dropped due to area issue. I live in the Namakkal District border. I have called attur branch many times. Still the issue is not sorted out. Please sort out the issue....

Hi i did oline order for my parents both are above 70yrs in my home town kovilpatti. But store keepers are denied to install and deliver the v guard geyser