Vasanth & Co Complaints & Reviews

I have purchased two item from vasanth&co at erode on 21.03.2020.
After goi announced lock down.
11.05.2020 only we have taken the thing from showroom. Not yet install the ac and no one can contact to explain the preethi mixie zodiac 2.0. Very poor response for vasanth&co erode branch.

1. Lge inv ac / free installation
2. Preethi mixie zodiac 2.0

I have asked many times the in charge of your branch. Simply they told me answer and should not followed the proper reply.
Here with i enclosed the receipt.
Kindly do the needful
Your branch is not respond the customer voice.

I have purchased lg wifi inverter ac in t. H. Road old washermenpet vasanth and co branch on may 6th 2020 but still now today may 19th 2020 not yet received the product.

I have given complaint this to many time in vasanth and co main branch and also i am going to showroom were i was purchase but did not get any response they are saying only you will get the production tomorrow but many tomorrows are gone still product not yet received.

While purchasing time sale person told that ac will be delivered today itself and installation will be done in one or two days but he cheated me.

If the product is not available in that showroom means why they bill that.

Instead of bill the production they can told that product is not available and this much time will take to delivered.

But they cheated me and billed the product and more than 2 weeks i am waiting still my purchase production is not delivered.

Is there any other option to cancel the vasanth and co bill.

Thanks

Order ID: #22718
Order Date: 13/05/2020
Name: Praveen Kumar Singh

Reason for Refund : item not available with the store

So please CANCEL the order and REFUND the amount.

No action till now

I purchased ac in your showroom karur at 10th may 2020. At that time i asked him when will u install ac. They told 11th may definitely we will install. But till now they won't come and install. If i make call means they tell wait will come will come. It's not a correct response. Am ready to surrender that product. I don't want. If installing is a problem then who knows future service.

Recently, I have purchased a new fridge on your one of the branchs in kolathur. May 10 the I have ordered that whirlpool fridge 4star at 15800 RS. But I have received may 12th after 6.50 pm... When I have opened that fridge I was so sad and un statisfied with your product ... Kindly do favour of me. I m looking forward to you..

Sir,
I have purchased the supreme furniture chair orlando 2 nos costing 2500 each from sholinganallur shop.
While purchasing itself i made it clear that the cushions to be fixed and they have agreed to do the same.
I paid delivery charges of rs150 additionally
Upon delivery i noticed that cushion was not fixed.
When i called the showroom they are refusing to help me out or fix the issue.
The manager raveendra babu was very rude.
I had a great feeling and reputation on your brand and i am deeply disappointed.

As I bought 6.5kg lilliput (Onida) Washing machine on 19.6.2019. At present, if the knob is turned at drain point the water is not completely draining and it takes too long to get complete drain. Kindly support me.

I have purchased rice cooker on 29 february-2020 after seven days it's was not working so i have returned to show room on 10 march-2020 and they said with 48 hours issue will be resolved but still not yet resolved and i have visited multiple times but everytime saying we will call you once issue resolved.. Today also i have visited show room no one taking responsibility to give the response almost 1 hour i have waited in show room. After some time sales boy said go to ground floor my manager will give the replacement and again i have waited 30 min but still no response i have asked to status sales boy they are saying replacement not possible come next week.. If i'll give 50 rs in other outside vender they will resolve within 5 min.. Please check and justify otherwise i'll go for police complaint...

I have brought a lg 6.2 kg top loading washing machine from kovilpatti vasanth and co. They said with the offer price is 18800 and after reducing the exchange of my old washing machine they have said the final rate is rs. 17500. But now i have checked the online vasanth and co. Store there that model is metioned as just rs16690. The local store has cheated me

Hi sir,

I have purchased one Lloyd TV is this price 9500 but I pay two times, manager tells amount refund your account in two to three days but now covid lockdown time am not contacting any body please refund my money. My number. [protected]

Purchasing date, : March 24, 2020

Name: Yuvaraj C

Hi,

This email is in regards to a voltas air conditioner (Model: voltas split a/c 183 |z|) which was purchased from vasanth & co (Nandambakkam trade centre, chennai). I have attached the bill to this email for your reference.

From the initial days, the ac (Indoor unit) was leaking water droplets, complained about it in the 1st service and they said they took case of it but still the issue persisted. During the 2nd service too, i raised the same concern and i was provided with the same response and it was the same with the 3rd service as well.

Never expected that a voltas product or the service experience would give us such an useless and disaster experience. Really regret every penny spent for this product.

I would request you to take care of this issue under high priority and asap

My contact number: [protected]

Regards,
Mohamed shah

Sir, the fridge samsung fridge model :dc
Rr20n1y2zs8/hl purchased vide tour sales invoice number [protected] dates 25/4/2019 is not working since today 25/3/20. We tried samsung service centre there was no response. Kindly take neccessary action with this regard immediately and oblige, we trust you will keep up your reputation.
Regards
C. S. Meenakshisundaram
(Customer)
[protected]

I bought a lg inverter ac and within a year water started leaking from the indoor unit. Water leakage inside the house from the air conditioner back side, air conditioner back side not working properly. Drain pipe is not working properly, water spill out form machine. I tried to contact customer care many times they didn't response so i need to fix that problems immediately.

Refer the bill number 3019522 and sales invoice [protected]

I ordered a LG ac and a Samsung washing machine on 9-march-2020 at rajaji road west tambaram branch.

Now I'm writing this email on 11-march-2020 till now I didn't receive my product and I have paid the amount at the time of purchase.

I spoke to the LG brand inchrge kanagaraj at this morning, he committed me to deliver and install the product before today evening 7 pm. Till now I didn't received the ac and washing machine.

I checked with the warehouse and they told they are yet to receive the product from LG and they don't know when they will receive it. Also don't know about the Samsung washing machine.

I contacted the vasanth & co complaint number, nobody is picking up the phone. I don't know why this number is given in invoice.

I have waited more than two days yet I didn't get my products. I don't know whether I get my product or not. Now I'm realising I got cheated.

Are you having any proper team to track this orders?

Will vasanth & co will bare this waiting time from the billing time?

I have found vasanth & co slogan on the invoice stated "quality & trust" . Is vasanth & co really following this?

Waiting for your genuine reply at the earliest for the above 3 questions.

Hi

I got usha fan from vasanth and co before 2 weeks and when electrician installed it, we found that to be a defect product. Vasanth and co asked us to call usha service guys and they came in and confirmed that to be a defect product. We took it to the store and they told they dont have that particular fan in-stock (Hilarious) and they were tryng to reach the service guy who confirmed the product to be defective, the store manager promised me that i will get a new fan in my home, but they havent delivered it yet. Bill no: [protected]. I can also attach the screenshot confirming the defect product from usha technician.

I cant trust these guys anymore, so you can just refund the money. I dont even the new product, i will order online from flipkart or pepperfry. Thanks!

Hi,

I have purchased lg side by side door refrigerator on[protected] from your t nagar branch. They have delivered with damaged fridge to my home. While purchasing they have stated that, this is the big one and will atleast 4 people to carry to upstairs and pay for delivery charges at rs.800/. But there are 2 delivery boys came and they carried this fridge 2nd floor without any equipment and they have demanded to give rs. 1000/- paid the same amount to them. Lg engineer came after two days and struggled to get them for installation, he came and open the carton box and identified that, both the doors had a dent on top and bottom. He asked me to talk to vasanth and co and raise the dent certificate to replace the fridge directly from lg. Almost week gone, nothing happened from vasanth and co and lg. Really disappointed on this delivery, its lying in our hall accommodating more space unnecessarily.
I don't know where to escalate and how to rectify this. We have spent more than 80k for this fridge, still nothing happened from both the vendors and its irritating to call you on daily basis and getting the same story.
Want to know, when this will be replaced with new and i don't want to replace door alone for this fridge. If you are not able to do this, please cancel the same and refund my money at the earliest opportunity to go for the other vendors.
We are running our home without fridge for more than 10 days, still we struggling catch hold of your representatives to get the clear answer.
Please treat this is an urgent requirement and if you fail on tomorrow to deliver and installation, please take your damaged one from my home and refund my amount and cancel the bajaj finance as well.

Regards,

Hari
[protected]

Hi,

We procured a new ac last week on saturday at your tambaram branch. We are following for the installation for the 3 days but thers is no positive response. Also nobody is picking up the phone calls and even visited your showroom for this issue but no response. But at least there should be some courtesy for attending the calls of the customers

We have ordered for fridge. We bought many elections things from various showroom. But this one is very very poor delivery. We bought things by paying money not for free. The delivery people bahave very rudely. Hereafter we don't go for that showroom. Now we are feel why we bought this from there. Very very bad experience. Feeling bad... Very very very very very poor delivery...

Dear sir i am regular customer of your home products on16.01.2020 i have purchased a mixer grinder preethi mixie model zodiac top model vide bill
[protected] at your royapuram branch at that time of puchase i was told
1. The demonstrator will come to your residence, demostrate the product
2. Some gift item iam eligible will be given later date because no stock now
After 3 days i repeatedly visited your branch no one treated me properly customer care is zero i am really feel very bad at that moment

Dear,
I booked a onida tv 55 inch ur vasanth& co @ purasawalkam branch booked date is[protected] receipt no-[protected]
Past 10days i followed the executive his name is vicky mob-no[protected] his didn’t response talk very roodly.5th of feb i directly went to the showroom. I asked d person his not in d showroom. Pursaiwalkam branch incharge mr. Murali his also behaved very roodly. Worst experience in this purchase in vasanth & co. I never refer any of my friends and relatives.