Vasanth & Co Complaints & Reviews

I bought a fridge on 13th august 2019 which was delivered after a much followup on 16th aug 2019, its 20th of august now still we are waiting for installation and demo. I never ever faced such a worst service in my life time.

1) each and every day i must raise a complaint or log a call for installation and i should give all the details from the beginning.

2) atleast for the courtesy there should be a response...

As i've purchased godrej ac on aug15 2019. The product was worst nd it making noise and no cooling at all.. The installation made was very poor and make our home wall damage.. Kindly solve the issue or make refund of the ac. Very bad experience i never had this kind of service. Very worst installation. The service man bought extra charges for installation where the vasanth and co staff do not inform about it....

Last monday 05-aug i booked samsung fridge in vasanth & co tirupur & i paid advance amount 10000 rs cash. At that time they conformed 08-aug we will deliver the product. But i have not received any response from them till friday. I called & asked on friday they conformed that will deliver on that day. Then again i call back on saturday they said due to some transport issues we will deliver on monday. But still now i have not received any...

We had bought gothrej ac on 14/04/2019 at porur showroom. With in 3 months we had getting 3 times fault. We had raised complaints but it was solved temporarily again and again it is getting an issue. Last week again we raised issue with gothrej but still not rectified and also we contacted with porur showroom of yours but not responded properly. Your people are delivered defective product. If it is not replaced within day or two am going...

I have purchased a samsung smart tv 3rd august in a condition that it will be delivered at my residence, about 1 kilometer from your chennai north usman road branch. It was not delivered on saturday. When i called up, chain of people were attending without any proper answer. The last person attended the call said, it will be delivered on monday, 5th of august morning. Again no news on delivery. On repeated calls, i was told, it will be delivered...

On 01 aug 2019 my husband went to get quotation for 3 burner gas stoves in cross cut road vasanth &co. One lady gave the quotation for the preethi topaz stainless steel as rupees 3300 is the final price, as per her higher authority's advice.
Today 04 aug 2019 we went to buy that product, they are saying we didn't told that price, and blaming us..
Felt frustrated. We didn't buy that product and came back to home.
Our...

Dear vasanth co and whirlpool heads,
This month 07th july sunday night 7pm i booked whrilpool fridge in vasanth & co showroom thiruvallur district then received product same day night 9pm delivery boy advice me don't use this machine tommorow morning on i asked reason he told me gas overloaded new prodcut that reason only i accept the reason the on the machine monday morning 9.15am fisrt 10min working normal condtion then noice started...

Dear Sir/ Madam,
[protected] sunday night 7pm i booked whirlpool fridge vasanth & CO thiruvallur shop and i received fridge on same day 9pm night.
MOnday morning we switch on the fridge unnoice sound appear and inside light blinking not working properly i informed more then a times showroom nobody not response please take my complaint priority replace the fridge same model and other model i need emergency please help worst service...

Dear sir,

Sales invoice no:[protected], 14805, 14806, 14803 bill amount 1.5 lakh bill dt 02.07.2019

We have purchased home appliance product (Leg 2tr, leg 1.5 tr, mixer grinder, mixi and refrigerator) on 02.07.2019 around 2pm.
So for not deliverer the product in my house at kazhipattur.
During billing time they commit the delivery on 03 rd july. And the same in payment time they mentioned...

Dear sir, i purchased hanbao tower fan with cost of inr 3000 on 08/03/2019 along with 2 years of warranty. After 3 month this tower fan was out of order. So return to royapuram vasanth & co shop. They rectified and return within 4 days. But again the product was out of order with in 3 days after received the rectified product. Again i gave this product to royapuram vasanth & co shop on 20.06.2019. This product is not working properly. I asked...

Dear sir
I buy a blue star inverter ac with everast stabilizer a week before and installation charges also i pay 500rupees extra and also transportation charges 400 rupees when i open stablizer it's is damaged pice and i call immidiately the shop executive he said bring to shop i will give another and when i go to shop he said currently not avalabile stack, our executive will deliver your stabilizer at home, i called two three time...

I had Purchased a Samsung Waahing Machine latest model and there is a samsung A10 mobile offer and was suppose to delivered within 10 days of purcahse date 28/5/2019. Till date not delivered and response from Customer call service centre and branch at Trichy only extending date of delivery. After purchase the product, Vasanth & Co is not fulfilling the commitments and ask for excuse of not delivering it saying Samsung not delivered it.br...

Bitter experience from vasanth and co South masi street branch.
Purchased godrej refrigerator on 08.06.2019. After delivery godrej company technician is supposed to make a demo but no response from shop. After enquiring from shop the technician came and after unpacking the fridge it was not the colour we have ordered. Next day we have received the colour what we have ordered. Next day technician unpacked, he found compressor box is...

/Hi, We bought a new Onida Ac 9/4/2019 and it stopped working on 28/5/2019. We filed a complaint on 30/5/2019 and there is no action taken yet. the company keeps lying to us by telling it will come today and its been more that 3 weeks already. The way they handle the customer is also rude. It is a new ac and how can it not work in a month. Even if it is under warranty they are not helping with replacement nor giving me proper response. we...

Hi,

We have booked one refrigerator on 2nd of June and we have received the product on 4th of June, we received the product on committed date very good service in transportation, Till now no one come and installed the product . i called lots of time to given no . But on one take action till now . Last night i received one call from this no [protected], She said sir, Tomorrow 10 am our technician come and installed the refrigerator,...

Sir i am ordered and billed lg refrigerator on sunday 2nd from t. Nagar north usman road, but still delivery not happened. You people are fooling the customer by giving wrong commitment to deliver tomorrow tomorrow tomorrow. And also the manager are not responding to calls then why manager are required to the branch. Very irritating irresponsible people....

I have purchased lg ac and washing machine on 25.05.2019 from tambaram branch. Lg team called on the same day but i told them that product not received from dealer (Vasanth & co). Both were delivered by vasanth & co delivery team on next day (26.05.2019).

Then monday (27.05.2019) lg team called and came for washing machine installation. It was done on the same day. I asked for ac installation to that technician. He told that...

I had purchased a lg ac and a faber kitchen chimney for rs. 54500 from vasanth and co porur branch on sunday 26th may 2019. I have made the payment in full using my card and they said that they will be delivering it in 1-2 days. I have been repeatedly calling them for a response but they keep pointing fingers at someone or the other. Till now the products have not been delivered. I have made some 20-25 calls but of no avail. I would like...

Delivery issues.
Unethical behaviour
No proper response from front desk women employee
Manager mr. Mahesh - no care for customer
Workers mr. Daison & manikandan - poor working skills.
On 27th afternoon, i booked bosch fridge (347 lts) for which no fresh item is available in the shop.
Showroom workers conveyed they can arrange it by next day, if not next day morning hours.
But, till now, item...

I bought 2 daikin aircon from trichy store on 23/05/19, they told us to install next day. On 24th the technician came at 4pm and they able to fix only one aircon and they said tomorrow morning will come and install another one. But till now nobody install yet. I called your shop and the daikin dealers but no response and very poor service. The installation also not done properly, drain water line just leave it in the open area and also having...