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Vasanth & Co
Vasanth & Co
Customer satisfaction rating: 48%
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Vasanth & Co Customer Care

Vasanth & Co

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Address
Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet
Chennai
Chennai District
Tamil Nadu
India - 600015

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
48%
Complaints
512
Pending
0
Resolved
243
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Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 09:00 am - 09:00 pm
Tue 09:00 am - 09:00 pm
Wed 09:00 am - 09:00 pm
Thu 09:00 am - 09:00 pm
Fri 09:00 am - 09:00 pm
Sat 09:00 am - 09:00 pm
Sun 09:00 am - 09:00 pm

Vasanth & Co related photos (128)

Vasanth & Co Complaints & Reviews

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Vasanth & Co / LG Window Ac Lwa3br1d — PREMIER COOKWARE-NOT SUPPLIED [Resolved]

 SATHYAMOORTHY.S
I bought one LG WINDOW A/C LWA3BR1D MODEL (Bill No:[protected] dt.30/09/2012) from VASANTH&CO, KARAIKUDI Branch-630002...
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Vasanth & Co — delay in delivery

 Vaishnavi Khanna
We ordersd a whirlpol refrigerator in trade centre on 14th oct 2012....... but have not got the delivery till now eventhough...
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Vasanth & Co - Velachery Branch — Bad & Damaged Products, Poor Customer Service [Resolved]

 kumar788
Vasanth & Co - Vellachery Branch

I purchased several items from this branch worth Rs.98,000.00.All items...
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Vasanth & Co - Branch - Mylapore — Whirlpool Washing Machine - Vasanth & Co [Resolved]

 ananthprabhu_j
Purchased a washing machine at Vasanth & co, Branch - Mylapore on 25th August 2012, while making payment for machine,...
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[Resolved]

 kannan68
I have purchased a IFB washing machine from the Vasanth & co Saidapet branch located near Aranganathan subway.But even after five days gone i haven,t received the washing machine so for. Even without mentioning product serial No. they sold it to me. Now they don,t have the stock. How this type of people are having 3500 crore worth business.So please ensure availability of stock and verify the serial no of the product to be entered in the bill to avoid fraud in sales. By N.K.Kannan [protected]
Complaint marked as Resolved Dec 13, 2015
. resolved
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    [Resolved]

     gm2008ad
    Never buy products from Vasanth & Co if that requires installation from branded Product company.
    Vasanth & CO never informs about such installation and you will have that product as new without usable.

    The customer service from Vasanth & co is very poor. So, never step inside.
    Complaint marked as Resolved Aug 13, 2020

    Not servicices

    I will call so much time no come to my house and no one service my ac
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      Vasanth & Co — Recommended AC for Fat Margin without knowing the product [Resolved]

       suriyaganeshg
      Short Desc:
      This is to complain Vasanth & Co that, for the sake of your fat profit margin on AC, Vasanth &...
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      [Resolved]

       karthickk3
      On 25th of May 2012, I bought 2 ACs(Samsung & Carrier) from Vasanth & Co, T.Nagar. While purchasing, one of their executive Mr.X told us that ACs will be delivered the very next day(26th) as they have stocks ready. It was very urgent for us as we were about to open our showroom. I told him clearly that it it MUST to deliver within a day and if NOT, i'll buy from direct carrier & samsung company. He promised that it'll be delivered on said time.

      Complaints;
      1.But even after 1.5 days he hasn't delivered. Only after repeatedly calling he said he'll send samsung alone since Carrier was NOT available. Disgusting, isn't? Executives are like that way. With no other go, I've accepted to send samsung on 27th night and carrier on 28th. Well, As he promised, I've received samsung on that night. But with another problem.

      2.He said he'll be sending AC in Vasant & co's vehicle. But he sent it via auto & asked us to pay Rs.200. Jeez, should NOT he have informed us earlier? I believe that's how people should do & business people MUST do. In this case, I should have NOT paid, but they were keep on requesting & hence paid half of the amount of Rs.100.

      3.Now he has to arrange Samsung Electrician & Carier Electrician. He failed to do so. It's 28th and he is neither attending my phone calls nor sending any electricians. Our 65,000 seems to be hanging in the cloud.

      Oh yeah, on 28th night we've received Carrier AC. This time they sent in their own vehicle & still we've been forced to pay Rs.100. How cheap, huh?
      Complaint marked as Resolved Aug 13, 2020
      This is how Vasanth & Co behaves almost for all customers in all branches.. .So, never step in...
      agree.they threaten customers as it is Vasanth N Cos company. He has a rowdy background so yeah his staffs follow him as directed by him.
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        [Resolved]

         jayakumar8021
        Dear Sir,

        I booked Blue star brand Split AC and payed through credit card on 19.05.2012 and asked Vasanth & Co to do door delivery to my home in Thiruvallur. AC delivered on 20.05.2012 but nobody came to installation of AC till 22.05.2012. On 22.05.2012, Blue star person came for installation, but found that the indoor unit model is different from the model we ordered ( On pack the model written is the model we ordered, but inside the pack is other model). So the blue star person asked to get correct model and went. From that day myselt and my wife calling Vasanth & Co, North Usman road, T. Nagar branch everyday, but everyday we get reply that tomorrow the indoor unit will be delievered. Till today 29.05.2012 we didn't received the correct indoor AC model. We payed them in full, but till waiting to get our room air conditioned
        Complaint marked as Resolved Aug 13, 2020
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          Vasanth & Co — False promise New year sales & Bad Customer Response [Resolved]

           smartforsen
          I have booked 32'' LG LCD TV on 01_01_2012 in Vasanth & Co thambaram branch. Sales person who handled the ordered...
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          [Resolved]

           venkateshaprabuv
          Sir,

          we have bought one Panasonic Semi automatic Washing machine in Vasanth & CO ( T.nagar) vide their Bill no :[protected] dt. 4th Jan 2012.

          Till date, no arrangements have made by them for the Product demonstration. we have called all the lan line nos. but no one is responding.

          I have also talked to the PANASONIC customer care, what they are saying is, they need their dealer ( Vasanth & CO ) to register the product details with them. But so far, Vasanth & Co have not registered with the Panasonic, We are suffering a lot, we have tried to the following nos.

          [protected] , [protected] , [protected] ,

          we need your intervention in this regard. plz help.

          Thanks
          venkatesha prabu.V
          mob: +[protected]
          Complaint marked as Resolved Aug 13, 2020
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            [Resolved]

             kundansriv
            I purchased Sansui LCD TV from Vasanth & Co which is in Chennai near to Adyar terminal.
            At the time of purchasing their sales man named Aasif told that this tv support each and every feature.We asked for USB testing, he told dont worry everything will work. When we came at home and checked video from USB is not coming in the list and mp3 files and images files are coming. When I called to the dealer and talk to Aasif (sales man) he told no sir video will not support in this video. Then I visited that dealer's shop and I discussed with him and he told that at the time of purchasing I told that video will not support in this tv. But the reality is that he did not told about this other wise i could have select another brand or model.

            This is nothing else but a cheating.

            Mobile no. of that , rascle, sales man Asif is - [protected]

            He is a cheater and also manager of that showroom is not listening a single word. Everyone there in Vasanth & Co is a cheater.
            I was cheated by a salesman from Vasanth & Co while purchasing a TV.

            Kindly suggest me what to do with this fraud man and fraud dealer's shop.

            regards,
            Kundan Kumar
            Complaint marked as Resolved Aug 13, 2020

            Vasanth &co — Cheating by salesman

            Sir, I was one among the cheated by your sales man sakthivel, Madurai, 162, south masi street. Please help me. I bought a Voltas AC. I was about to order 3, when we got the 1st one. The gas leakage problem was not fixed in time and I worried about the service quality so I switched to Carrier 1.5ton Split AC. I went to shop to pay the remaining amount and get the bill. But the sales man replied that stock was not available and asked me to come by monday. when I went on monday(04/may/2009) he said free installation offer is not available after 30th april and asked me to pay extra 1400Rs which I rejected and asked him to cancel the bill or provide the installation free as he committed. Now I request you to help me to resolve this. you can reach me @ [protected]
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              Vasanth & Co — "No 1 dealer" Statement

               Dhayanidhi Jr Jr.
              Hi All,

              Just brought Samsung double door refrigerator on 18/8/2011. Since the product is not functioning well...
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              [Resolved]

               rugsint
              Hi to All,

              I bought 2 new split Ac in Vasanth & Co dated on 6/5/2011. While i am buying they said "we;ll deliver within two days", but they delivered 4 days later(10/5/2011). Still am waiting for Installation of AC's.
              Do you think is this good service????. So Think and Buy @ Vasanth Co
              Complaint marked as Resolved Aug 13, 2020
              I have order one washing machine for the date 13/08/2012 at 11:00 AM, show room promised with me you will received the product before 02:00 PM, but i have not received promised time after i called with show room they informed you received exact 07:00 PM. But we are not received next day i directly went to show room same thing repeating again but still we are not received...

              Very good company but service is not much appreciate level.

              Bill number:

              [protected]

              Vasanth &co — Very very poor for delivering the product

              Very Very Poor for Delivering the Product have been order one refrigerator(godrej) from08/10/2012 at Chennai trade center.but i am not received the product till date (15days).


              Bill number:

              [protected]
              i buyed one bero in vasanth and co purasawalkam branch worth 8000 on 21th jan 2013 today morning they are delivered at home but totally damaged in bero all parts. class brokered and dump in three places and handle damaged and cracks. they are giving lot of yes cubes for damaged products. enginer will come tomorrow if he is free. in big concern delivery is very very poor.
              regards
              premnath
              [protected]
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                [Resolved]

                 murugan_80
                Hi,

                I have purchased Whirlpool Split AC with Rs.26000/- on 06-05-11, but still today they have not delivered my product. Also the shopkeepers are not behavior properly and they told me you speak to concern sales repersenative.

                Kindly guide how go about to register my complaints in conumer court.

                Rgds
                Murugan K.N
                [protected]
                Complaint marked as Resolved Aug 13, 2020
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                  [Resolved]

                   SENN
                  Hi

                  on tamil new year 14.04.2011 i bought a whrilpool fridge from vasanth & co in mylapore. They were very much neglecting and insisting me to go show room and stal area at raja kalyana mandapam. i am differently abled person. they didn't bother and lastly i went there and they made bill and paid full amount.

                  poor response and i pleased that sales person and made so many calls for bringing fridge to my home and the customer care person from whrilpool came for free demo on 16.04.11. yesterday evening the frost control is not functioning. No response from vasanth and co and whril pool service person also.

                  now i booked call to toll free number. i unhappy with vasanth and co.

                  yours
                  XXX
                  Complaint marked as Resolved Aug 13, 2020
                  when will they do the repair work ???? God only knows !!!
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                    [Resolved]

                     KannanDurairaj
                    Vasanth & Co - Tambaram Chennai

                    I've bought an Whirlpool Split AC on 26th March - it was delivered after 5 days. The box labels were different and with little bit of question I opened up the Indoor Unit box to ensure what I received is right model. But they delivered wrong Unit's, The indoor Unit is of Chrome Model and Outdoor Unit is of Aviator Model.

                    When reported the issue to the Vasanth & Co person, he said he will replace the unit the very next day.

                    After 3 days past I called the person (Mr Ravindrababu - [protected]) and now he says Whirlpool Technical Person has to come to my place to confirm that the model is of different kind then only he will replace.

                    This is really terrible.

                    Meanwhile they said my mobile no entered in the system/bill is wrong, but I received a call from them to upgrade my AC model to a new model because the model i booked on 26th March is out of stock.

                    When I called them, they didn't lift my calls for so long in a day.

                    Regards,
                    Kannan
                    Complaint marked as Resolved Aug 13, 2020

                    Premier AC stabilizer

                    Dear Vasanth & Co we have purchased on January 11, 2015 in Porur branch Hitachi AC with Premier Stabilizer.

                    Now the AC Stabilizer is not working, request to please send the services person.

                    Bill No: [protected]
                    Address: Door: 4/157 – Plot: A & B, Roja Street, Sathiyanarayana Puram, Moulivakkam, Porur, Chennai - 600125
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                      Vasanth& Co, Nanganallur — godrej edge refrigerator [Resolved]

                       iyengarvenkat
                      I have purchased godrej referigerator vide bill no[protected] dated 8/1/11 for the model gde23cs4 .the item delivered to...
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                      [Resolved]

                       senthil kumaravel
                      Dear Sirs /Madams,
                      I bought samsung TL FA W/M Washing machine(W/A 82A4R)
                      Delivery person told that it would be given on 1st Jan 2011 or 2nd jun 2011 evening 5'o clock but did not receive at right time.So many time tried to Delivery person as well as Manager ,they are did not pick up the Phone.

                      Thanks
                      Senthil
                      Complaint marked as Resolved Aug 13, 2020
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                        [Resolved]

                         Jayakumarm
                        Hi all, never ever buy anything from Vasanth &Co purusaiwalkam branch, very poor service. And also from Onida. I bought yesterday Onida 32inch LCD TV to give as a diwali gift to my family. First of all they are not provided table mount stand to install, when we call onida they asked us to contact dealer(Vasanth & Co) when we call dealer they asked us to contact company(onida). Main thing brand new TV is not working on the installation itself.

                        For the replacement if we call Vasanth &Co no proper response.They said replacement may take weeks time. If we complian Onida sales person also no proper response.

                        So never ever buy from Vasanth & CO, also from Onida both people dont have proper service to customer.
                        Complaint marked as Resolved Aug 13, 2020
                        Yes, i too aggree.
                        sir,
                        please give me the address of the person from HOSUR who is living only by breathing air and without food. The programme came in 3.1.2012 night PULAN VICHARANAI programme. The programme was very much interested. If you give the address I would like to meet the person.
                        So, please give me the address and phone no. if available.
                        Thanking you,
                        a.ramaprabhu.

                        My email id. :-- [protected]@hotmail.com. --- My phone no. [protected], [protected]
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