Vasanth & Co Complaints & Reviews

I had purchased a ifb washing machine and an purit ro uv water purifier from vasanth co exhibition held at chennai trade centre on 28th october 2018. I was promised delivery and installation within 3 days.

It has been a week and the ifb washing machine has not been delivered as yet. The ro water purifier is delivered but no technician came for installation.
Numerous phone calls were made to head office who have always promised to look into the matter but no response so far

Totally disappointed with the service of vasanth &co

I purchased refrigerator double door samsung from vasanth and co t nagar branch.. I was promised a mobile as gift for the refrigerator.. But the salesman said stock is not available.. He will inform me or courier d gift to my address till today i didn't get...
2 years ago purchased water heater from vasanth n co kolathur branch.. I was assured hair dryer as free gift for it... Same stock issue till today i didn't get... A reputed concern shd not send out false promises to improve sales

We have purchased fridge in 2012 and warranty is for 5 years, and soon after warranty now fridge is not working properly and we have called service centre also, they are telling to spend 6k more.. If this is the solution why should we buy 3door fridge which is costlier and not worked properly even for 10 years.. Need correct explanation asap. We have not received correct answer while calling customer care

I had purchased 49 inches 4k lg tv from Vasanth and co on 24/06/18 in washermenpet showroom. I have made the payment through my hdfc credit card, While purchasing the tv, they clearly mentioned that I’ll get the cash back of ₹ 2500/- within 90 days of purchase. But as of now I haven’t received any cashback from hdfc bank. In that payment slip also it was clearly printed that I’ll get the cash Back of ₹2500/-, but still i ain’t received the amount. So I request your kind self to intervene the issue and credit the cash back as promised.

Bought a whirlpool refrigerator from vasanth&co padi branch, paying full cash upfront. The refrigerator got delivered on the same day - however the packing box was already opened, extremely dusty inside the refrigerator, had morsels of rice in it, had oil/ grease on the doors. Called up vasanth&co and complained, though they insisted that they were delivering a new product, finally agreed that it was a demo. The salesperson dominique simon was very nonchalant about it and said that they sell display/demo piece for all customers. I tried calling the customer care number and talking to the manager, but in vain. Their complaint process is defective/ nonexistent. It has been nearly a week since i paid for my refrigerator and it’s yet to be delivered. How can dealerships sell products to customers without disclosing its a demo product?

I bought sony 4k from cumbum branch. They fixed the tv alone. There is no support, how to install, use,. Now it cannot used properly because they didn't give any instruction. Whenever i enter the shop for these problems, they give the phone no for assistance. No use of that no. Please consider my issue rectify it.
Problem in my tv (Application insulation. Usp not recognized)

I bought whirlpool dc FRI 305 IMFR PRM5s refrigerator on 14/05/18 Tirunelveli branch a very next day there is a problem in freezer continues melting and automatic defrost .My refrigerator full of water.i complaint very next day but no response from service center and from vasanth&co also they have cheated and give me a manufacturer fault refrigerator so please take action thank you

Regular customer in ur showroom, here kumbakonam branch very worst behaviors of some persons... Because, here happened only sales samsung lg... Actually one promoter attend me that person properly show to me all brand... Suddenly interrupt... Lg samsung promoters... Fight to that person.. And bad words to said in show room... Those promoter.

I came to buy one brand in show room but those two promoters told me other all brands not show to me and give a advice other all brand waste... Give me a quotation high rate all other brand... I simply say... Please change that two persons... Otherwise totally damaged name of vasanth co... Kumbakonam branch... Already my friend told me... Vasanth co rate high and only sale samsung r lg otherwise... To referred outside... I say simply this is for lg and samsung @co in kumbakonam branch

Just take action to this complaint... If not trust me...
Please enquiry to all promoter individualy...

My best suggestion terminate that samsung lg promoter persons... It's for ur branch growth... Otherwise... Not happened anything

I bought a new smart led tv. They said 63 thousand with 2.1 speaker offer & then they said u r a lucky cust. U having a short period of offer time. Then they changed the words totally 67 thousand tv rate no offers. Then finally with speaker 67 thousand. So plz people's don't buy a product in vasanth & co. Fake offers & all r frauds including managers also.

We purchased lg washing machine and stand on 21/09/2018 bill no. [protected] in vasath and co. Cross cut road, coimbatore. While running washing machine the stand is moving and vibrating conintously. Lg demo engineer said stand is not suitable for this machine.
Still i am not able to run my washing machine due to this stand problem. I followed your cross cut road branch. But no result. Please do the needful at the earliest.

I was informed product will be delivered in 3 days time. However product was delivered after 12 days with daily follow up. Mutilple reasons given every day instead of telling the real delivery date. Called more than 15 times. Installation also delayed and false promises given.

During installation it is found faulty ac is given. No gas itself on ac.

Following up with vasant and co for another 8 days and still product not delivered. Every day giving reasons and delivery still pending. 3 days back informed product reached guinea. However still not delivered at oragadam and vasant co incharge giving false promises and reasons.

Worst service from vasant and co, specially from mr. Kamal from west tambaram branch.

Decided to buy based on my advice from parents as tuticorin division was good.

Please don’t buy any product from vasant and co.

I purchased a LG washing machine from your Royapuram branch and the total bill came to Rs. 11, 000/- vide your bill No..[protected] dated 13/9/2018. the bill included Rs. 127/- fro a small glass container. i asked the billing person that if i remember right there was an advertisement in Dinamalar that there is an offer of a Butterfly Pressure cooker on purchase of all models of washing machines. he however told me that it was only for front loading washing machine and not for the model i had purchased. i came home and verified with the advertisement and it was clearly put that the offer was for all models.

My only request is please do not make false advertisements. You are a leading company but to make false advertisements is not proper. I did not buy the washing machine for the free cooker but there must be honesty.

I will be personally happy if the cooker is gifted to some poor family and informed to me. i take it that the issue is closed.

thanks and regards.

I purchased a fridge worth of Rs. 35, 700/- from Vasanth & Co located in 100' road, Coimbatore, on 3.6.2018 and the payment was made through SBI Debit Card. The vendor swiped twice despite my resistance that led to the duplicate deduction. I lodged a complaint to both Vasanth & Co and SBI. After 2 months of wait, SBI declared that both the transactions were successful and advised Vasanth & Co to refund. In turn, the Vasanth & Co says they had refunded to HDFC on 23.7.2018. Still I am being shuttled pillar to post to settle the issue and no resolution. Even after three months of wait and Vasanth & Co fully agreed that they did duplicate deduction, Rs. 35, 700 is yet to be refunded. It is truly torture to shop in your store. I am deeply disappointed with your service. PLEASE SOMEONE CALL ME TO SETTLE or face the dare consequences

Hi team,

I purchased daikin ac on 14th jan 2018 but somewhere i missed an invoice. Could you please share me the duplicate invoice to my id mentioned below.

Ac is not working now. And i would feel that it is very rare to not wotking within 8months. I would like to opt for the warranty.

[protected]@gmail.com and also you can share to [protected]@live.com.

Please share it asap.

Hi,

I have ordered mattress and pillow on 18th of this august and i have not yet received it from vasanth and co tnagar branch. They are giving reasons such as out of stock. If it is out of stock why they are selling it. I had also ordered a bed alone with it which when it is delivered it is full of scratches.. Worst service by them.

My bill no : [protected]

If they are not ready to deliver i am cancelling this order.

I purchased a godrej fridge from vasanth and co pattukkottai branch with one year warranty. After around 8 months fridge didn't work & it failed before the expiry of warranty period.
Even after continuous & rigorous follow ups with vasanth & co and godrej branch manager for about 2 months, the fridge is not replaced. I am suffering by there poor service. The managers are giving one or the other false promises daily when i call them. I am frustrated with them. I strongly recommend everyone not to purchase any household electronic items both from vasanth & co pattukkottai branch & godrej company.

I bought a refrigerator worth of Rs. 35, 700 from Vasanth & Co located on 100' road in Coimbatore using my SBI debit card on 3.6.2018. The vendor swiped twice for a single purchase. An amount of Rs. 35, 700 was deducted for a single purchase. Despite I was arguing that it was duplicate deduction, they said SBI will revert back. After 2.5 months of repeated calls to SBI, they resolved that both the transactions were successful. The SBI suggested to contact Vasanth & Co and they took a week to resolve that the amount deducted is with them and will be refunded in 2 days (12.8.2018)..Even after 10 days, Rs. 35, 700 yet to be refunded...I am deeply disappointed with Vasanth & Co

I purchased a refrigerator on 3.6.2018 at 6:00 pm in vasanth & co located at the 100' road in coimbatore. For the single purchase, the vendor swiped my sbi debit card twice that lead to the duplicate deduction of rs. 35, 700. I was suggested to make complaint to sbi and it took 67 days to resolve that both transactions were successful and i was asked to meet vasanth & co. They confirmed that the duplicate deduction is confirmed and chennai office will send a cheque which is pending for more than a week..

Now the country is primarily depending on on-line transaction and under such scenarios can you resolve and refund rs. 35, 700 at the earliest.

This is posted as most urgent

Hi sir im nanmathi
I have bought samsung lcd tv 24inches on august 2018 in trichy theppakulam branch...
Lcd tv wallmount stand nt gave we asked him but now he told extra rs.450..
Amount not a matter but faith??
Before purchasing he telling all details in positive after purchasing marketing person totally changed...
Very worst service... My suggestion don't go vasanth&co this is fraud

Sir

I have bought a refrigerator on july 1, 2018 from vasanthan and co, madurai. Unfortunately from the day one it is troubbling me with overcooling and water sweating. Even on minimum its full of ice. We are not even able to open the door of freeger because of over ice. All the vegetables have been rotten and foul smell is there inside.

After my complaint one person came and checked it but no result is there. Still the same problem is there.

I request you to replace this defected piece as early as possible so that we can use it properly. This is very first time i have purchased panasonic refrigerator but very much disappointed after having this kind of experience. L  hope company will take the action soon.
Model no.-nr-ac20sax1
Sales invoice no-[protected]
Vasanth & co, 54 south masi street, madurai.
My address
Sanjeev gupta
A-7, angha
Visthara society
Bye pass road, madurai
Mobile no.-[protected]