Vasanth & Co Complaints & Reviews

Dear team,
., they said billing in same floor only but is not working and they said go to first floor and swipe the card. This s not proper response answer, it is a wireless machine, so attend the customers properly and sell the product.

You we have purchased the water heater geyser & woven, but your staffs are not responding the customer questions and not proper explanation about the products. Then billing issues are also there for swiping card and cash etcr staffs no one is on counter all are in flloor steps and talking in mobile.

Thanks & regards
Srinivasan v

Purchase invoice number : [protected]

Purchase invoice date 19/07/2018

Brand new air conditioner indoor gas leakage
Wrong commitment made by the dealer
Irresponsible persons in your dealership of vasanth co
Totally they sold me useless lg air conditioner and they cheated me

Very worst person chandru [protected] sales exe vasanth co

I had purchased sound bar on 23rd july with rs.19500/-, but gst charged me 28% instead of 18%, so i asked them to refund for excess paid, but they couldn't refunded and they are saying they will adjust the amount by reprint (Changing the product value and gst equal to rs.19500/-), but i didn't agreed, because tax only changed to product value for which they are not accepted and also the product have not delivered to me....

We brought samsung washing machine yesterday in vasanth and co tirunelveli..they billed for stand and cover which costs 1300rs...but while reading the manual booklet it is mentioned not to use the stand..we called vasanth &co tirunelveli they did'nt give proper response..the wont get back the stand and cover...we felt this is a kind of cheating...we want to return the item and get back the money as soon as possible

I am Pradeep Meganathan from Selaiyur, Chennai - 73. We would like to inform you that we had purcahsed Videocon 1.5Ton split AC in Vasanth & Co, West tambaram, Chennai dated[protected], Invoice No : [protected].

Based on the assurance which you people given as 5years warranty on this product, we had purcased this AC. But for your kind information the AC started to give problem within 3months period.

We also gave a complaint stating service before 40days (Comp No : CHE[protected]) and you people alloted a Service centre Priya Enterprise (Branch Manager - Neelakandan) who gives false information regarding the service and having a worst customer service.First the service guy said room sensor is the problem and it should be changed. We waited for more than 30days for the room sensor parts from the company. At the time of installing the service guy is telling that room sensor is good, BCP board should be changed along with fan motor. Totally 2 times the service guy came without any part and no physical inspection was done by them.

It took 30 days to find out this issue. Totally disatisfied with their way of service. Most irritating part is they blocked our contact for continous calls.(P.S - serious action should be taken).

We patiently waited for the parts and repeatedly following the Priya Enterprises for the parts. After getting all the details, We had contacted the sales head Mr. Balan (Mob no : [protected]) and he said your parts have been couriered and the issue will be sorted out within 2 days. But after 5 days the service guy is coming for service without any parts and still the issue is not sorted out.

It has been more than two months without AC. We purchased AC to use it on Summer but for us there is no point o[censored]sing the product.

We need a solution by replacing a new AC within a week from your firm. Orelse I will handle this issue through Consumer court and you people have to face the consequences. I will surrender all the guarantee cards, Bills and Service invoice to complaint a file.

Please take this issue at a serious note. Do the needful at the earliest.

Note: I am sorry to say that Videocon (Corporate and Sevice centre), you are giving utter worst customer support and service. By seeing this issue the products and service of Videocon is fully waste and unworthy. I will suggest everyone not to purchase anything from Videocon and Vasanth & Co.

This is not a complaint it's my request from my side.Marmadaesam was telecasted in vasanth TV. I am requesting to retelecast that series again as it is a milestone of series and moreover those type of serials are not coming nowadays so i can surely say that it will raise your TRP rating please retelecast it again.I want to see the powerful and dynamic acting of Chethan (Rajendhran) and tear generating acting of Lokesh Rajendran(Chinna raasu) and morethan that the videos of iyanthiraparavai and swarnaregai episodes are not available in youtube. Retelecast at 9.00 pm so that many will be reaching home at that time and this series at that time will increase your trp as there is no horror serials at that time.

I purchase fridge, grinder, and washing machine. The delivery of item was too late and there is change of colour of my fridge stand. Then, my fridge covering box fully wetduring delivery..in case problem arises due to this wet box. Wat will you do. My number -[protected]... Finally i did not get the fridge stand till now.. This is a service u r giving to us. Till now... No executive from that showroom contact me till now.. I paid money... I need my fridge stand immediately... Some person response spoil ur company brand... Resolve my problem..

I bought a tatasky dth from vasanth and co sivakasi branch on 21/03/2018. My dish stopped working from 09/05/2018. I registered a complaint with the branch i bought the product from as well as i filed a service complaint with tatasky customer care also. There is no response from both. I enquired vasanth and co sivakasi branch about the complaint i registered with. They said that it is not our responsibility or concern, we cannot do anything with that, you have to ask the tatasky customer care only, they gave a contact number of some other person and asked me contact the person. When i contacted the person he gave another contact number. The process went on. Till now my dish is not working. What i have to do with this now? Any solution? If a dealer cannot provide service for a product then why should they sell that product?

Dear sir, i was purchased faber chimney from your authorized dealer on 29/.01/2016. Model:feel plus bktcltw60, ltwchn16293497, serial number: g[protected]. At that time purchasing your dealer as well as sales executives don't know how to explain the about your product and they just telling few things which is not important and at same time they don't know to say which is important. The sales executives on the day of selling your product they told this faber chimney having life time warranty as a customer i was believed your words. After i was purchase the chimney its works only 2 years. Within a warranty period it creating many problems that is the chimney not sucking the smokes properly lights not working some time its working so that i make complaint through customer service and thy registered my complaint number is[protected]. As per my complaint your technician people they checked it and they told choke is not working that is reason for light not functioning. So kindly i request you to replace the choke which is not comes not under 1 year warranty and its comes under lifetime warranty. So please take immediate steps to rectify my complaint otherwise i will approach proper forum my mental agony.

I have purchased a onida led 43FB1 tv on 04.06.2018 at vasanth & co sathyamangalam they said that the service engineer arrange to install within 36 hrs. Since yesterday i was contacting the vasanth & co manager and i am not getting any proper response from him about installing and mounting the TV. He keep on repeating the that the service engineer will contact you either today evening or tomorrow morning..And this is 2nd day he is informing the same story..Nobody contacted me till now. Your company is the best company but in the service centre people are irresponsible. Please take necessary action to mount tv.

So if this is your way of treating the customer then i am damn sure it wont be in my list to purchase the products forever.

Thanks

Philips led model no. 32pfl3738, sl. No.11031553 from vasanth&co, trichy on 14.04.2015 was not functioning properly for the past 3 weeks. We have intimated to bajaj finserv. Representatives at vasanth & co, trichy and send mail to bajaj finserv., bajajj allianz. No response.

Manufacturer's warranty 3 years & bajaj allianz extended warranty 2 years.

Please guide us.

Regards,

E. Kannan
[protected]

One of the worst customer oriented services. Purchased a lg fridge which hasn’t delivered in time and the product delivered has malfunctioning. Called number of times to convey the problem no proper response. And few guys weren’t fit for the role of handling customers. Spoke bad on my mom and to me. Worst worst worst enterprising units. Request people nit to purchase goods as it is not satisfying the needs of the customer

Recently bought a voltas a/c from vasanth and co, they cheated in the name of offer (Tower fan) and they finalised the rate 32000 and not mentioned tower fan in bill and we also not noticed. They delivered only ac and i personally visited vasanth and co (Ullagaram) and they replied rudely that they billed without tower fan and its not possible to give gift because it's not mentioned by staff during billing.
Friends kindly check before billing in vasanth and co, staffs are very smart to confuse customers.
Be careful with vasanth and co showrooms and better purchase with amazon or flipkart.
Voltas 1 ton amazon price - 25000/-
Vasanth and co price - 32000/-

Hello sir we bought a refridgerator whirlpool and water purifier yesterday 9/5/2018. While booking we asked them we want only the new piece they even assured us that only new piece will be delivered but
They delivered the old peice which was kept for viewing... Product is not looking good like the new one and its dirty.
Just we opened the package and we can identify it clearly.

We need replacement!!!

Here i purchase lg double door fridge on 7th may but today I0th may still now not receiving, so many times i called they giving wrong commitments and some people not responding. You r concentrating about sales only and not others . And now they expecting me to charge more amount to deliver than you billed delivery charge. Its not fair I'll not recommended any one . These stupid happen in your porur branch.

I have purchased one 32" haier led tv on 25.04.2018 at 100 feet road gandhipuram, coimbatore towards bill no.[protected] and also purchased airtel dth bill no.0998738 for rs.2500/- actually i planned two led tv but your show room staff mr. Sathish is talking not fair. So i have only one tv purchased. What is the natural position is know for your sales person mr. Raghavan.

The above airtel dth purchased at that time mr. Sathish told me today airtel dealer come to your home and insulation but they not come i only continuously calling one day they come in 7.00 pm. They told me you have one more floor so you purchased one more. But i am not interest to purchase. I am ask to your show room staff mr. Sathish please refund in my cash sir. He told me please collect that dealer that insulation time. The insulation staff tell me i have no money. I am again ask to your show room staff mr. Sathish this time he told me opposite? When i was sold the airtel dth that only i pay the cash. I told to your show room staff mr. Sathish sir please tell me which date you give cash? But mr. Sathish told me i dont know sir.

But the days are gone for 15 days no one can call me sir.

You are india's no.1 dealer i think this is not fair sir and also your staff mr. Sathish talking is very very very very very bad.

Please refund the money as early as sir.

Thanking you

N. Ravi kumar
[protected]

Sir/madam, we purchased a premier mixie on 09/10/2017 for rs. 3200/- with one year warranty. At the time of purchase, we wished to buy preethi but marketting peoples in the shop canvassed to buy premier. Within 2 months bottom bush of small jar broken and not working. Then i tried with middle size jar. It is also not grinding coconut pieces. Since i am working with two kids, i am facing lot of morning tensions. I went to vasanth and co southmasi street madurai branch and met mr. Velmurugan for replacement or repair. Marketing peoples are not responding, treating lethargcally. We wait for an hour. We didn't expect such type of behavior in such a big firm.

Dear sir,
I have purchased an lg 1 ton dual inverter air conditioner with a bill number =[protected] on 25th april at vasanth and co (West tambaram) but still now the product has not received. I have been calling the vasanth and co west tambaram branch from 26 th april but they are not attending my call itself.. Feeling very bad for this customer service.

Hi sir i m subramaniam
I have bought lg led tv 24inches on september 2017 in emi basis at mylapore branch

Recently i have missed my original bill by mistake

So i request you to arrange for the duplicate bill

And

Pls send it through mail id

Details

Mail id-
[protected]@gmail.com

Address-
No-37/17, 14th trust cross street,...

Hi am vamshi here. Am a regular customer here recently two days back i bought a lg air conditioner from ur as the and co at porur branch there the staffs are not responsible and also before billings everything is to be intimated to custoner about the transportation chargers offer applicable or not.. If air conditioner is bought the stands are to be given by the store only why does you charge additionaly... It should be intimidated wen they are explaining the features of the a/c.. It's literally irretating with you guys and am tired of calling the store no one picks the call and respond and not even any of the mobiles. Its really fed up with u it is feeling like why did i bought a/c from this shop nu... Very poor service.!!!