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Vespa Complaints & Reviews

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Last updated Jan 2, 2024
Complaints 361
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Vespa reviews & complaints page 16

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P
Preet Solanki
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worst customer service

Address:380013
Website:www.vespa.in

I am facing bad service from one of your service center in ahmedabad ashram road. Its a second time when i hvnt getting good service. After service when i go for test drive i found that front wheel vibrate when we drive slow. I do the request to that person that i found this problem but they are not taking it seriously and not even show the intrest to repair and solve my problem. I had stand over there for half an hour but nobody listen my...
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We got the scooter on may. Its first service was done on june. After the first service small bubbles started appearing on the front body. We complained to the concerned retailer jovie motors but they are not taking responsibility for it. They are blaming us for the appearing of small bubbles on the front. I hope that u will deal with this problem and do what is necessary and preserve our faith and trust in this company and its products....
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A
Ajeesh Das
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service & reliability

Address:673601

Iam owning 2016 vespa, paid nearly 1 lakh for this vehicle.. Right now i dontt have any service center in my place. Theyshutting down the official show room and service center in kozhikode.. From where i have to clear the reaming services balances.. If any complaints to whome i can consult.. It's really pathetic situation for internationally acknowledged product like vespa.. I lost the trust its management capabilities.....
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K
Kirk2610
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trying to buy a vespa 300

I have contacted 3 different dealers that sell vespa's (In michigan) they return phone call after i e-mail them telling what i want kind of vespa i'm looking for. They claim they don't have in stock they we'll talk to rep. & get back with me then nothing. If this is the kind of service vespa getting they need to check these dealers out that is selling there product. If it's vespa's internal problem then they need to fix asap or going to loose...
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K
kvvssubash
from Rajahmundry, Andhra Pradesh
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non availability of spares - front brake shoes

Address:533463

I Kvvssubash fan of vespa right from thirty years, with that confidence we had purchased Vespa VX BSIII with registration AP05DA5566 at premium cost when compared to other companies. of course we are satisfied with the technology UPTO 2016, but my vehicle is wanting of front brake shoes and waiting from six months, my front wheel is ruining with the toned brake shoes, who will bear the cost, where is the safety?, i could not understand whether...
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P
Pahul Bagga
from Mundi, Madhya Pradesh
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bhopal vespa dealer is a cheater

Address:Bhopal, Madhya Pradesh, 462011

As on july 17 i went to the showroom for sxl 125 and what i show there was that they are saleing bs3 model scotter even when it's banned by government and they have even transfered it to showroom owner name and using there showroom to sale second hand scotter and when i questioned them they said (Sir ab paisa invest kiya hai to kuch fayeda to lenge hi na... I also complaint this to vespa coustomer care but dint got any response... Plzzzz...
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P
Pragati Gaykar
from Pune, Maharashtra
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bad servicing experience

Address:411033
Website:www.vespa.in

Hi vespa team,

I am pragati gaykar, residing in pune, maharashtra. I bought a vespa vxl. Details of the same are as follows.
Date of purchase: 2nd march 2017
Invoice number: di[protected]
Chassis number: met0000daub016122
Engine number: m449m 3140002

First servicing was done on 7th april 2017 on km 724, in which the service people,
Covered 1st free servicing, oil treatment,...
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P
Prasad Panicker
from Madhugiri, Karnataka
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severe vibration at low speed

Address:Kollam, Kerala, 691003

I am leaving my comment in here with ultimate disappointment about being unable to get help from vespa authorized service centers in kerala to help me with finding out a solution for the severe vibration of my vespa sxl 150 during low rpms. I just did 2428 kms on it and has done the second service. I suspect i have a defective clutch. I want vespa to replace my parts or find a permanent solution to the problem i am facing with my scooter....
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B
Betty Kress
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Vespa fuel pump

Address:44449
Website:Vespa

I own Vespa 250IE and had a recall on fuel pump at 1300 miles then again same thing at 4500 miles. So now are you expecting customers to replace file pumps every 3000. I use to own an Aprilla Mojito 2007 150 and never replace a fuel pump. So now I'm going to spend approximately 600-800 to get fixed with no scooter for 3 weeks in Ohio which you can drive twelve weeks out of the year. I'm a very dissatisfied customer, feeling this should be...
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G
GIRDHAR K
from Darbhanga, Bihar
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Service of My Vespa

Address:Ajmer, Rajasthan, 305001
Website:www.vespa.in

Date Of Incident:[protected]:00 PM)
Complaint Number :- 105973 (Closed without Intimation and Action)
Re-Opened on[protected]:05 PM).

Complaint Re-Opened by Rutuz under supervision of Prathamesh from Piaggio on Toll Free complaint no.[protected]

Complete Incident :- Entire Routine Service of the Vehicle including Oil-Change, Applying Side Stand, Mileage, Checking of Breakshoe, Oiling,...
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P
Prytesh Rauniyar
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My internship

Address:New Delhi, Delhi

I joined your company as an intern as one of my senior brother was working in ur company in sales department. I was in service department. I waz good at work, used all my efforts learning things. I not only was learning but they treated me like they were paying me salary i used to do 3-4 servicing in a day., this continued for 3 months. I was told that i will not be paid for 2 months at the beginning and after that they will see how i perform...
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S
Sreejish
from Chennai, Tamil Nadu
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No response for disrespect

Address:600008

Hi good afternoon team,

I would like to bring a notice that after posting a complaint before regarding disrespected at pillai motors on may 8 (Exact date not known), i spoke to mr. Sundaram at pillai motors and gave him enough time till june 10 to get me a solution for this disrespect mannerism. But he just said they had terminated the employee but my question here is "is that a benefit for the customer who was disrespected...
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N
Nithya c
from Kuzhithurai, Tamil Nadu
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Starting trouble

Address:Chennai, Tamil Nadu

I have given a service to pillai motors at chennai on 17.04.2017 and delivered on 24.04.2017. When i given serive, i have given a compliant for starting trouble and smoking. They kept my vehicle for one week and charged for rs.3205/-. But they did nothing. Because the same problem which was happen in continuously still. One service man came and attended. But no improvement. The vespa spares are not available in the market also. Other mechanic...
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K
Krishna Kompella
from Hyderabad, Telangana
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Service satisfaction - Begumpet Hyderabad

Address:500009

I have got my bike serviced in Begumpet - Hyderabad in March last week and the performance was extremely BAD.. I had to revisit the showroom for a service again in 30days.. and both the times they have charged me 1000+ and 3000+ times respectively..
I am deeply hurt with the professional attitude and service quality.
Need a call ASAP on [protected]...
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S
shwera
from Pune, Maharashtra
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I am complaining about my vespa sxl purchased on 25 -10-2015

Address:Pune, Maharashtra, 411052
Website:vespa

My vespa has starting problem and when it gets start it stops in between which is very annoying its been one year now this is happening.. We complaint to our dealers also they only say that it has come for servicing..3 months back i was driving my vespa suddenly a man on the road came up to me n said your petrol is leaking.. And now again its not starting.. Its been 1 week i cnt use my vespa....
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B
basheerkc
from Nadapuram, Kerala
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Engine complaint

Address:673661
Website:[email protected]

Engine complaint, accelaratir jurking.
starting problemas after engineu heavy soundwith i cant using. first ineed comfrtbale this bikeclock after engineu i cant using andyou i am notyou confertable. i am usedyou in 5000 km only tz new bikeyou but mainlyu engine problemcan so ineed cant using. slow running onbut engine heavy sound so i cant raide slowly...
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Y
Yadhukrishna cs
from Bengaluru, Karnataka
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Accident claim

Address:+91
Website:Avaran associates

My Vespa scooter had a damage on its body and i want to repair the scooter. I have also the bumper to bumper insurance for the vehicle. I must get a cashless claim but the company denieying it.company saying that I only get a benefit for the full cover insurance, That means 80perc. Coverage. I think company has a private reason for this conditions.. As a customer why should i paying b2b insurance premium.? Wht is the reason for the company...
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R
ragou
from Puducherry, Puducherry
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Non availability of spares at showroom

Address:605008
Website:dealer id INS4PYV076

I have purchased Vespa 125 from a dealer st chennai with temporary registration at Pondicherry RTO till then all free services were done at Vingesh Motoreux Poondicherry- a deealer at Pondicherry. My vehicle no. is PY BV 1978
My residence is 20 kms away from the service center. My rear view mirror broken, I went to buy from the dealer but they refused to sell the mirror instead they told me to bring the vehicle to the service and they...
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A
Abinash Prusty Jaga
from Siliguri, West Bengal
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My vespa scooty accident

Address:Rayagada, Odisha, 765001
Website:vespa complaint resister

Unfortunately my scooty was face a accident at ambodala dist-rayagada....
State - odisha..
On-18/02/2017.

And i submitted the scooty at vespa showroom in bhubaneswar (3s motors).
They tell when i submit the vehicle after 15 days they completed the work of accident on-28/02/17..
But still now they not do this work..
So i complained...

Therefor plz recognise my word....
+1 photos
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J
Jerome Raj
from Mumbai, Maharashtra
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Regarding Bike services trouble

Address:Dindigul, Tamil Nadu, 624001
Website:www.vespa.in

Dear Sir/ madam,

I had bought vespa S on Feb 2015 at Dindigul, tamilnadu(624001) showroom. they time your dealer have ensured all things about service center. Right now they closed the showroom in Dindigul. Now we are being told to go for service center to next town which is 100km away. that made us people who all around our town to regret for buying your product, kindly help us to find a solution.

Chassis...
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