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Vespa Complaints & Reviews

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Last updated Jan 2, 2024
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Vespa reviews & complaints page 11

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R
Ratik24
from Mumbai, Maharashtra
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delay in servicing

Address:Raigad, Maharashtra, 410206

Hi,
I gave my vespa scooter for servicing on 10/10/19, the dealer told me you will get the scooter on 12/10/19, still i didnt get my scooter.

I call the service center & they replied me stating that you will get the call when your scooter servicing done, yet i didnt received any delay or any call from service center.

I have also attached the receipt for the same.

Please help.
br...
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R
rajitharajendran
from Ernakulam, Kerala
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sxl150 cc

Address:JMB Motors Vespa and Aprilia Piaggio No. 94, New Avadi road, Opp to Pachaiyappas College, Kilpauk, Chennai, Chennai, Tamil Nadu, 600010

Hi Sir/Madam,

i have purchased the Vehicle Vespa SXL 150 CC in the month of March 2019 at JMB Motors Kilpauk Chennai showroom. From the day 1 of the usage of the vehicle i have issue in the Fuel cage, Fork Bend, Clutch Complaint. i have raised the issue with the showroom more than thrice, however they come back saying that this how the scooter is manufactured and cannot be rectified. So should i hold an scooter with all the...
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R
Rishabh Aswal
from Khanpur, Uttar Pradesh
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im complaining about my vespa which got stuck 2 times

Address:71/35 Neshvilla Road, B.L Marg, Dehradun l, Dehradun, Uttarakhand, 248001

I was going to my job firstly my vespa got stuck the speedo meter got blank with no lights. The vechile wasn’t starting so i had to call vespa showroom for road side assistance. Then they took 2 days to fix and told us that their is a battery problem. They didn’t had and machine to charge battery so i had to take out and replace with new one. Then after 2 days same problem happend again. I bought a new battery for 1300 rs which was completely...
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S
Sivakumarpudi
from Hyderabad, Telangana
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vespa vxl 125 fixings are not good

Address:670,ground floor, vasanthnagar, Hyderabad, 500072

Iam purchased vespa vxl 125 on 20/08/2019. They didn’t fix extra fittings properly and even small speed breaker is touch the stand iam asking at service centre about all these above said issue they inform these are not rectified issues because every vespa vehicle hits small breaker not only your bike very worst response they don’t even spend time to talk with customer haran motors kukatpalli y junction hyderabad...
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S
Shruti Pereira
from Delhi, Delhi
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delay in my bike repairs

I am writing in regards to my aprilia bike. I had taken it for my second servicing to k n mototech in south goa. I was informed that my bike wiring has a problem and i would have to keep my bike for the repairs. Since 16th august my bike is lying in the showroom. I need to keep calling them to ask about my bike for which i get only one response that the wiring is not yet reached. Very disappointed by the service and would never recommend...
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A
Anandhu Saji
from Cherthala, Kerala
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not providing parts from kottayam showroom

Address:OPPOSITE SUMANGALI AUDITORIUM, Kodimatha, Kottayam, Kerala 686039, Kottayam, Kerala, 686013

I have purchased vespa and now my vespa is not in running condition, due to no break, when i reach motobrand vespa aprilia showroom they are not providing parts, and also roadside assistance my vehicle is 110 km far from nearest store. The response from the showroom was so bad and rude, it's not been the first time there response and there customer service is too bad. They are not giving any value to customers. I have an aprilia too, when...
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S
Saad ahmed tension
from Bengaluru, Karnataka
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the quality is not satisfied as promised of my vespa

Address:Hale bus stop shankarghatta main road vespa service centre shimoga 577202, Shimoga, Karnataka, 577202

I had bought my vespa s xl 1 year ago and it has been giving problems since the first day itself, it costs around 110000 and the quality is worst. The material used is damaged, the body on the front side was cracked and looks like repainted, the mileage was promised around 45 but it gives only 30 or below, the braking system is damaged, the mud guard makes sound, the tyre is bent on one side and the whole vehicle looks like its refurbished....
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F
firoz khetani
from Mumbai, Maharashtra
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wrong e challan

Respected sir,
I have received wrong echallan dated 16 july 2019 stating
Prohibited parking and obstructing traffic flow. With a image of an auto.
And i am student i neither have any auto nor i know how to drive it. I have vespa.
This is a clear case of error in manual entry.
Please consider this and drop the charge.
Details
Vehicle no. Mh 31 er 0083
Echallan no. Ngpcm[protected]...
+1 photos
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G
Gawas Namrata
from Nagpur, Maharashtra
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faulty bike

Address:Marcel, Jua Road, 403107

I had bought a vespa sxl 2018 model in may 2019. The bike was problematic from the start.
Its left sidelights bulb was not working. And then it had starting problem. Self start is completely not working. Now the fuse is gone.
It also had spots on the front panel which would not go even after pressure washing 3-4 times. And it has front wheel bearing problem too. The gear shakes....
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Address:Begampet, Hyderabad, Andhra Pradesh

Dear vespa management,

I purchased a vespa vxl 150 red in 3rd november, 2017 at shrey motoplex jubileehills, hyderabad.
I keep on complaining my bike issues to the service center persons, because this 7th service.
But i guess they are either reluctant to solve my issues or they don't know how its done.

Below are the visited service centers.

Shrey motoplex jubileehills (Two times)br...
+5 photos
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K
Kapildhoun
from Mumbai, Maharashtra
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bansal auto dealership

Address:58 ramvihar ,ballupur,dehradun, ram vihar ballupur, Dehradun, Uttarakhand, 248001

I want to complain about vespa dealer bansal auto dehradun first of all i was promised all the assecceries for my lx 125 but at the time of delivery they refused to give most of the assecceries. Secondly two months after i purchased the vehicle i got a letter from insurance company that my policy is terminated due to non payment however i paid whole amount including the insurance at the time of purchase. Thirdly the side stand is of substandard...
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R
Rohini0610
from Mumbai, Maharashtra
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poor customer service - pillai motors

Address:127, Greams Road, Chennai, Tamil Nadu, 600006

I bought my vespa (Tn09cr7198) on 1st of mar'19 at pillai motors, creams road. Till i made the payment i was told that i will be given helmet during the delivery of my two wheeler. It has been almost 3 months now and whenever i ask them, they said that the production unit is not functioning and all silly reasons. And still i haven't got my helmet. Is this the way that a service centre perform? It will definitely cause a dismal for the brand...
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P
Pradeep Siddamsetty
from Hyderabad, Telangana
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worst service experience

Address:Hyderabad, Telangana, 500033

HI im Sai Pradeep
I have given My Vespa SXL 150 to fix Problems, im facing Full Body vibraion, Jerking and Left pulling. Instead of Doing Service they Stole My Right Side Indicator, None of Problem was Fixed and New Complaint Raised in My bike. Bloody #### Dont know to service the Bike and Additionally Stealing Bike Parts. How nicely ### My Right Side Front Indicator. i Didnt Noticed When i take Vehicle from Them, again i have given...
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J
JAI KISHORE VERMA
from Bengaluru, Karnataka
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defected scooty sold by vespa india and no service provided.

Address:560100

Dear customer service team,

I purchased vespa 150 2 and half year back from navin automobiles, bangalore. I had run off the problem from the beginning, where vehicle used to stop on the road while running. I was reporting it consistently from the 2nd service. It was never repaired to my satisfaction.

Sometimes, immediately after service, i brought back the vehicle back to the service center again. I suffered...
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J
Jaikishore Verma
from Bengaluru, Karnataka
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vespa 150 slx engine problem in 20k kms.

Address:560100

I purchased vespa 150 2 and half year back and it had running off problem from the begning.
I was complaining from the 2nd service but it was never repaired to my satisfaction.
Sometimes, immediately after service I brought back the vehicle back to service center again.
Now, Dealer and RSM is telling that, engine is damaged. It was damaged from the begning but never taken care by service
Now, warranty is expired...
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D
Dalvin
from Chennai, Tamil Nadu
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denial of free service, misbehaviour.

Address:Jey motors , palarivattom., Ernakulam, Kerala, 682030

I am doing my service at jey motors, palarivattom. This month was my 7th free service. They denied the free service and add it into 8 th paid service, claiming i have crossed 18000 km. They have done this all the time before. Now they say rules change. No one have told me so far to make appointments at exact kilometer. They have very booking and from the date of call, we usually get 1 or 2 weeks late service. We can't keep our bikes unused...
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R
Rajani p
from Mattanur, Kerala
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service failure

Address:Avaran vespa, Kuriachira,thrissur, Thrissur, Kerala, 680684

Hi,
I am kirankumar p, owning vepsa s125
Rc owner name: Rajani p

This complaint is regarding the poor service quality i felt in my nearest avaran vespa service centre.i had got many problems regarding the service of vespa. This dealership is having very bad image infront of all customers.
I had felt discomfort several time at this service centre.
This time 20/03/2019 i told them to check my conset and...
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R
rishabh010189
from Gurgaon, Haryana
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air bubbling in petrol tank, loose chrome plated round headlamps

Address:122015

I purchased a vespa sxl mat red in october, 2018 and it has been giving me issues since then. I keep on complaining the issues to the service center but i guess they are either reluctant to solve my issues or they dont know how its done.
First it was having issues starting up, so i had to take this new vespa to the service center thrice in its one month of purchase.

Secondly, i complaint to them that the crome plate...
+1 photos
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C
chitra ganesh
from Edakkulam, Kerala
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fuel gauge not working properly

Address:680001
Website:TO THE OFFICIAL WBSITE OF VESPA INDIA

My name is ganesh krishnan. I had bought a red vespa sccter 125 in june 2016, from avaran associates kiriachira, thrissur, kerala. During the 2nd service the fuel gauge was not working properly and they had changed the same. Icould not go for the 5th and 6th service since i was out of the country. When i sought an aappoinment and took it to them, they said they cannot change the fuel gauge. Moreover the digital display is also malfunctioning....
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V
varsha Thorve
from Pune, Maharashtra
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registration pending since 90+ days

Address:Pune, Maharashtra, 411045

Respected sir/madam,

I took my 2 wheeler vehicle variant - vespa sxl 125cc bs4 on the name of varsha pandurang thorve on 08/11/2018 from a. K motors vespa showroom baner pune maharshtra 411045 on the occasion of diwali padva.

As we demanded for choice number ‘712’ concerning authority in showroom demanded rs2000/- in full and final payment. So we tranferred to account number-[protected]
Ifsc code-sbin0008784...
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