Videocon D2H — Channels not available

Chithra Rekha

from Thiruvananthapuram, Kerala

Address:	Thiruvananthapuram, Kerala, 695001
Website:	Videocon d2h

Last week we had decided to add sports pack to our south silver package just because of we want to watch IPL. When we called up the customer care they have advised to pay for the south silver sports.So we have paid Rs.285/- and everything was perfect for 2 days. After that rest of the sports channels are getting but NO sony max or sony six.

And we are tired of there customer care they are not at all picking up the calls.
I have send several emails to them, Still No reply.

Such A Horrible Service!

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Comments

Videocon Industries Customer Care

from Mumbai, Maharashtra

Dear Chithra,

Please share your Customer ID with us, so we can assist you further.

Warm Regards,
Videocon D2H

Chithra Rekha

from Thiruvananthapuram, Kerala

Hi Videocon,

Customer Id[protected]in the name of Prasanth KR)

Videocon Industries Customer Care

from Mumbai, Maharashtra

Dear Chithra,

We understand that our representatives have got in touch with you and have resolved your issue. We have also taken a note on your confirmation that, your product is working fine. Please feel free to contact us in future. Thank you.

Warm Regards,
Videocon D2H