Videocon D2H — complaint against videocon d2h

Address:301/48, him complex, adarsh nagar, nayagoan, Mohali, Punjab, 160103

Dear sir/madam
I would like to lodge the complaint against videocon d2h tv service provider.
I have relocated my videocon dish antenna as well tv from raipur khurd, chandigarh to naya gaon, punjab, for which i had called videocon d2h call centre to provide the mechanic's services. Videcon d2h had arranged a mechanic on 19 july 2019. He had charged me total 750 rs. Where 450 rs were charged for relocation establishment and 300 for other hardware tools.
He had asked me no need to pay the videocon d2h for relocation charges because i will pay the money on behalf of you.
On 21 july videocon d2h has too posted the charges of relocation, from which i had paid to recharge for channels' subscription.
Now i am frequently calling the videocon d2h to make aware them the situation and asking for reimbursement my channels subscription amount but they have been ignoring, they are not serious to contact the mechanic, which they had sent to me.
When i call the videocon d2h call center, they prepare a fresh to complain, i have lodged the complaint there 6 to 7 times, but they are not resolving the issue.
My television has been out of working despite paying relocation and channel subscription charges.
So i request to concerning authority to take on the issue and sort out my problem.
Besides, i would like to remedy to fine and direct the videocon d2h so that harassments and inconveniences could be avoided for other users.

Nityendra dwivedi
[protected], [protected]
Videocon d2h id[protected]
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Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Nityendra,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
Sir 19/7/19 se meri videocon lcd tv me koi display nahi a r he tv chalu karte he to 3 caler show ho r he nila white read so please solve my problem

My tv is under warranty bat dil is missing somwere
I had recharged my d2h (id=75451450, RTN- [protected]) for Rs.765 on 17th July, 2019. But it has been passed 2 days of my payment and still no any channels have been ativated even after a complaint to d2h customer care.
d2h Customer Care's response, Jul 31, 2019
Verified Support
Dear Sumit,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
d2h Customer Care's response, Jul 31, 2019
Verified Support
Dear Sumit,

We understand that your complaint is resolved now. Kindly let us know if you need any further assistance.

Thanks & regards

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