Videocon D2H — extra charging & channel not working since 25 days
New Delhi, Delhi, India
Svsverma123 on Feb 20, 2019
Customer id #[protected]
Please look into this... Videocon increasing frustration... Not providing resolution to customer...
25 days ago i choose my own d2h plan, after that i try multiple time but unable to watch hd bouquet zee & color or individual channels till date and d2h activated many bouqet & channel which not choose from my side.
Multiple times complaint on customer care but every times saying unable to help, try after some time or choose your plan through website/ mobile app but till date d2h website & mobile app not working properly.
Also when i checked my plan on website/ mobile app showing plan for rs. 845.509/ monthly without any information... Also charging multiple time gst to customer.
Today morning i again complaint for above concern, cc executive generate complaint #[protected] after forcing to provide solutions. I got sms from d2h your complaint has been closed, i didn't get any call or confirmation from d2h.
D2h is not interested to provide solution to customer & also charging more for worst services...
Please look into the matter & take action against d2h.
[Feb 20, 2019] Videocon Industries customer support has been notified about the posted complaint.
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