d2h Complaints & Reviews

Though i did a recharge of rs.500 before due date and tried for subscribing for channels as per trai guidelin, still its been more than 10 days since my d2h connection is not working. I made close to 100 calls to customercare, but there line is busy for ever. On there customer complaint form captcha image is corrupted deliberately. It seems they are not willing to take any complaint. All of my known videocon d2h subscriber are facing same...

Dear trai,

I am a videocon d2h user with customer id[protected]. Since from last 1 month, i am facing no. Of issues regarding services of videocon d2h.

I have complained to their email [protected]@d2h.com. As per trai guildlines i selected my channels but i can't see channel which i subscribed. His customer care number is also not working. Please solve this issue....

Sir my account no is[protected]. Santosh kumar sahoo. Rmn [protected]. I have recharged 500 on 15 feb 19. Total balance become 539.71. I had made mera wala channel plan of package 287 rupees. How daily balance is deducted more. Balance expire date showing 22 mar 19. How this is calculated. Customer care everytime telling system down. If their system is down every day why the customers will suffer. Sir so many times i contacted customer care...

Sir/Madam, my d2h id is[protected]. I select channels for rupees 388/- on 11/02/2019 and recharged on the same day with 388. But i received the message with the due date which is on 27/02/19. That means we being cheated by them . Monthly recharge last only for 16 days. You people made this rule to cheat us. When we connect with their customer care they told us to do what you can. This is new indias face cheat public in every adpect of life....

My customer id with videocon d2h connection is[protected]
my mobile number is [protected]
i have tried many time email at [protected]@d2h.Com, but no proper response to my complain was given by videocon d2h.

I have tried calling many time at [protected] /[protected] videocon d2h communication numbers, but they are keeping it on hold for many time and automatically it plays a recorded voice, thanks for calling...

Respected sir,

Im a consumer of videocon d2h dish tv from june 2018. My consumer id :84654291. Last jan 23rd 2019, i renewed my plan paying rs 299.

Till 13th feb2019 morning there was no problem in viewing all channels. But in the evening suddenly all news channels which are free ie asianet news, manorama news, mathrubhumi news, janam etc were blocked. When we tried to contact there customer service, it was...

My client id is 77895095, since 11/02/2019 not a single channel is coming on our tv. They already have a credit balance of rs 9000/- with them. The customer care are only answering that system is down and not replying to any questions as to when the channels will start. The nodal officer number is not working. They are not replying to email sent or on twitter. This is real harassment as we are not able to see any news. We have been deliberately...

Very very pathetic & poor executions of services from videocon d2h. I've selected channel's as per my wish. What have they done? They have blocked all channels including free to air channels. I've been facing this issues from last 7 days. Customer centre doesn't have any detail. We gets standard reply from them every time. Sir, technical issues going on try after sometimes.

A single shopping channel is available on 7 to 8...

(1) as per trai latest regulations, for selected channels, the charged price by d2h are 50% higher than that of my previous package price with the same channels. No response yet by d2h of my complaints. Immediately needs to review the package price & reduce.
(2) the website www.d2h.com is not responding for last 4 days. My registered email. Id & password are not taken up by website. My registered mobile no. Has also not been taken...

I've wrongly recharged customer id [protected] instead of[protected] of videocon dish tv as per telephonic with videocon d2h customer executive they don't have 10 digit customer id but i've selected specifically videocon d2h while recharging as it is very much possible to reverse the recharge videcon customer executive are not cooperating at all i've sent them mail also stating all the transaction details like amount, date & time of recharge...

Dear sir, मैंने 6-2-19 को अपना पैक videocon d2h website से बनाया था मगर आज तक मेरे पैक में शामिल 3 चैनल ten 3 hd, dsport, and star gold select hd मेरे tv पर नही आ रहे है । बार बार coustmer care पर call करने में बाद भी कोई हल नही निकला है। मेरे...

Customer ID 13697406
As per new guidelines I made a list of channels and submit it. At that time I was able to delete unwanted channels from 100 FTA channels. So i made a list of 100 channels which includes 26 DD channels, some FTA channels and sony marathi and maha value bouquet packs. My total amount including GST was 225Rs. I call them then they told me amount of 241Rs. I insist them that i received message of Rs225, then they told...

As per TRAI mandate D2H should provide us freedom to choice from 100 FTA channels however they have locked allFTA channels.
Look in 'Mera wala plan' Basic Service Tier' option they have locked all other FTA channels alongwith all DD channels.

We should have freedom to choose any FTA or paid channels in remaining 75 channels. D2h locked all 100 channels.

D2H have not provided many companies broadcaster...

For the last 20 days i have been trying to change channels as per the trai regulations. I submitted the request online. It was not activated.3 days later i contacted them on the customer are number. It was horrible experience to reach them... They did not pick up. After nearly 50 calls i was able to reach them and requested them to activate particular broadcaster plans. But to my surprise they activated different packs. Now i have been trying...

As per new trai guidelines i am not able to choose my channel for last 5 days. Whenever i am trying to create my own pack using www.d2h.com and infinity app of videocon d2h it's giving error message "your package is not migrated, due to some technical error. Please contact customer care."

As per the instruction i have called customer care several time in last 4 days but they are not able to help me get my channels active. Whenever...

As per trai new regulations consumer needs to pay a basic ncf of rs 130 for 100 channels comprising of 25 mandatory dd channels and rest of 75 channels can be selected from fta channels or pay channels. And consumer is free to select these 75 channels. But when i tried to make my own pack on d2h infinity app for customer id[protected], my cart already had 100 channels which i can't delete. And on selecting bst for deletion of channels it showed...

Dear sir,

Request your kind help on below complaint, it has been 1 month without any resolution.

Please remove the activated channel topper which we have not agreed or activated from our end.

Regards,
Customer id :[protected]
Phone - [protected]

From: tariq obaid
Sent: tuesday, february 5, 2019 10:32 am
To: '[protected]@d2h.com'
Subject: re: worst...

Sir,
I am a customer of videocon d2h, as per the new rules only dd channels are mandatory and rest of the channels we can change among 100 channels, but videocon has given all the channels mandatory, if i chose only 20-25 channels after 100 channels it cost about near 400, there was no change in this. Earlier i have to pay 300 for more than 300-400 channels but now i have to pay 400 for only 120-125 channels, i want to choose my...

Name : Meenakshi Srivastava
Customer ID :[protected]
Service Provider : Videocon D2h
Mobile No: [protected]

I created my own pack using d2h.com portal. Sr No generated by the portal for my selected pack is Sr No[protected] on 06 Feb18.

My selected pack is still not activated. I have sent 5 emails to [protected]@d2h.com for activation of the package but there is no action as yet.
br...

Cx id :[protected]Account id)

Complaint no :[protected]Regt with d2h)

My problem is still not fixed

I am really fed up with their services

I am senior citizen person (68 years old person)

I want to complaint against videocon d2h as i am trying to call them @[protected] after every hour and they guys disconnect my call every time

Please fixed my problem...