d2h Complaints & Reviews

Dear sir,
I have complaint to videocon but no response and not showing free channel.
My videocon d2h user id: 42947817
Some channel showing but some free channel not showing... Example
1) abp majha
2) tv9 marathi
3) jai maharashtra
Etc.
Above channel are free but tv screen msg show, this free channels not part of your videocon d2h subscription....

Customer id[protected]

Kindly note that self have given an online request of new channels as per trai regulations for my normal and hd set top box.

I had submitted the request a month back and still the channels are not activated on my customer id. I had contacted the customer care and they said they are facing problems in multiple connections and requested to send an email to online customer care as they will...

As i'm d2h user of videocon d2h service having consumer no.[protected] as for last two days all the channels of my d2h has been put off when i contacted the customer care they ask me to select the channel through their respective website but in vein i am unable to login on their website so i ask them regarding my this problem but they tell me they can't take my request for my channel selection on their customer care helpline. And their is one...

D2h failed in providing proper solution to me from the time i opted for trai based package. No response from customer care /failed d2h infinity site / website forced me in moving away from d2h work culture to another dth provider who bothers customer service. So i have a request to scrap one of the connection from my multi tv connection and raised a request (Compliant number :[protected] which was supposed to close on 24th feb (Sunday 2019-...

I selected 50 channels as top up 2 days back from d2h websites. They are deducting the amount but for last 48 hours they are not showing those channels.
I called customer care at least 5 times but they are not resolving the issue. Every time they are saying the "command is sent" and service will resume in 10 mins. But nothing happened.

My d2h customer id :[protected]...

Sir,
the customer care services n d2h services of VIDEOCON are irritating n fraudulent once plan changed they change it according to their will n refuse to give any positive customer satisfactory response
they have irritated n confused me to such extent that I even hate to switch on my TV set please look into the matter....

Dear team,

I have a complain regarding videocon d2h service very pathetic service of d2h has been given by them in last 20 days i had a recharge and also migrate in his new plan as per trai guideline but till date i dont have any solution about that and also i had a complain of this issue to videocon customer care but no reply for his side and also complain to refund my full amount which i have already recharge but they dont...

I have selected only 14 channels of my choice and their cost is rs. 38.55 and on addition of ncf of r. 130, total amount is {rs. 168.55 + gst (Rs. 30.35)} = rs. 198.90. But they are changing the amount during payment and charging us as follows:-

During payment during channel selection

Total channel count = 14 total channel count = 14
Price = rs 93.55 price = rs 38.55
Applicable ncf = rs. 130 applicable...

On 2.3.2019 i paid rs.154 for free chanals for a month. But they add paid chanals and adjust my amount for 20 days. My i'd customer number is[protected]. So please take action to remove paid chanals and adjust my amount for 30 days. For that complaint i called to customer care d2h service for 93 times but there is no use. This is the example for their cheating mentality. For that i request punish them with penalty...

We are trying videocond2h customer care continuously for 4 days. But no response at all. No one is picking up the call or the line is busy all time. We even submitted our new channel pack and recharged money. Still we are not able to watch the channels we want. Very irritated and felling depresssed because of their irresponsible behaviour. Please take serious action against videocond2h. Playing with customers emotions. Really very frustrated....

I got d2h hd cnnection two months back. They have given me initially a customer id. The first month fee for tamil channels i paid was rs. 166. The second month i paid rs. 166 for the same id. The connection got cut. When i asked the customer care after a long wait they told me my customer id is a different one and i have to send a mail to customer care quoting both ids and screen shots from my mobile for the amount paid and through which...

They are not providing live sports on DD sports.When the live match began they stop Telecast with some massage. After TRAI's new rule and regulations is they able to stop DD mandatory channels during certain time? Kindly specify is they legally do so? Kindly take proper action against it. Where as Jio tv is also telecasting live sports....

Customer id :[protected]
Name : sukhpreet singh
On 23 feb 2019 i submitted online request to change my pack. Since then i have submitting the same request through website and d2h infinity app for more than 30 times.
I called customer care for more than 30 times. Every time they say there is a technical issue and again submit the request
I again repeat the same process and still pack is not getting activated.br...

As per trai instructions all d2h providers must provide choice of watching channels to subscribers. I created my own pack of channels on videocon d2h website several times but its noy getting activated. Due to this my account balance getting over before month. I tried to contact via mail and toll free no. But they are delibrately avoiding and making excuses. Please take action on this.
D2h customer id: 69455946...

As per TRAI guidelines customer can create their own plan . I tried to login to d2h and create my plan which was not submitted due to their technical problem. I was following up with the customer care since last 1 month (from Frb-07) but no action was taken. Also they changed the plan to their wish which costed me around Rs 900 which is double the plan I want. Their customer service is horrible and they don't care about customer . They never...

Hello! My name is AMAL BAGHI and my videocon d2h customer id. is[protected]. I am an active user of d2h service since past 6 years. I have recharged my package with a huge amount and according to new guidelines i have selected my plan package but none of my selected channels are made available. Since i have balance in my account i see no reason to cut down on my selected plan. I tried calling customer care several times and even tried contacting...

My Videocon Customer ID is 37816215 and registered mobile no is [protected].Have been following Videocon D2H to migrate my account and activate plan of Hindi Gold 250 Rs since last 3 weeks, Tried all the means by Phone, Mail, SMS, and STB settings options but still no one helped. Although over website my package was successfully selected and informed my complaint to customer care over phone. Have written no of mails to customer care marking...

My account number with videocon d2h is[protected] i selected 11 channels as guided by trai but in videocon site and paid rs 231 including gst on 11 feb 2019. On 20 feb 19 they displayed in tv that my account has to be recharged. I was surprised and phoned them that i paid for 30 days as stipulated by trai - channels should be telecast up to 10 march 19. They took the complaint and next day resumed the telecast. But again on 28 feb 19, tv...

Customer id:[protected]
Name:- prasad s. Nerurkar/ sukhada p nerurkar
Registered no:- [protected]/[protected]
A/c no:[protected]

Dear videcon d2h care
We are totally frustrated from your service & follow-up on call-center since 25-feb-2019.

We have faced following issues with videocon as below,

1] date:- 25-feb-2019
On web site we had registered channels (Regional-marathi)...

I have recharge vidocone d2h as per new rule selected the channel
But operater in not confirm the my new pacakge & not confirm the
Videcone d2h customer care other wise so rechage for super gold pacakge
Rs 300/ & not acctivetd all packge super gold pack & other re call for videocone cutomer care
& confirm the any other packge acctiveted for 300 reachrge for only 20 days pack

So very bad acctivity...