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2.4
Updated: Nov 2, 2025
Complaints 3327
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d2h reviews & complaints page 72

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C
cbalagopal
from Kollam, Kerala
Feb 19, 2019
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Address: Ernakulam, Kerala

Sir,

Im dr. Deepthi i have payed full recharging amount of rs 350. Still the free news are not activated. My customer id no:84654291. I have followed up this matter with the customer care, but unfortunately, the problem was not solved.

Kindly help me in getting the problem solved. I have recently updated my account on[protected].

Regards
Dr. Deepthi
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    P
    Puneet Thakur The Great Indian Blogger
    from Santokhgarh, Himachal Pradesh
    Feb 19, 2019
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    Sir i want to deactivate my 2nd connection my customer i'd is 91135391 and my registered mobile no is [protected]. Sir i have tried calling you many a times and i am not getting any response from your lame helpline no. Pls deactivate my 2nd connection on this i'd as i am not using multi connection for now. And there is no other way to contact you your customer care service is very bad, how can i contact you. And i am not able to select my pack from your d2h mobile app, they are asking me to contact customer care
    Videocon Industries customer support has been notified about the posted complaint.
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      C
      Chandra Prakash Mall
      from Kolkata, West Bengal
      Feb 18, 2019
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      Address: 712246

      My Videocon d2h connection I'd is[protected].
      I had recharge my account on 14th Feb with rs. 300/- but my connection get stopped on 17th Feb. Several times I tried to customer care no. Firstly it is very hard to connect them and after connecting luckily very unsatisfied reply from them. They have no ans for what happened.
      Please help and do the needful.
      +1 photos
      Videocon Industries customer support has been notified about the posted complaint.
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        N
        Naveen Khaitan
        from Mumbai, Maharashtra
        Feb 18, 2019
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        Address: 410209

        My Videocon d2h account is not activated even after recharge of 449 done on 18/02/2019. My registered Mobile no. Is [protected]. After repeatedly calling customer care, I m getting response as "all our customer care executives r busy, pls call after sometime." Please refresh my account ASAP else I have to look for another dish TV connection. Hope my concern is attended as quickly as possible.
        Videocon Industries customer support has been notified about the posted complaint.
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          A
          ajitakk
          from Guwahati, Assam
          Feb 18, 2019
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          Address: 713378
          Website: www.d2h.com

          Customer ID is[protected].The Company is bothering me.when calling the customer care, he disconnects the phone.Transfer the phone with the customer care to its higher authority and after 10 minutes call he disconnect the phone from last five days.already i am create own pack but company was not active.sometimes Assamese language with customer care ever speaks bengali language then disconnects the phone and please register harassment case.
          heplme . Contact no [protected].
          thanking you
          Videocon Industries customer support has been notified about the posted complaint.
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            D
            Devendra0581
            from Khatima, Uttarakhand
            Feb 18, 2019
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            Address: Bareilly, Uttar Pradesh, 243006

            Dear sir,
            With due to respect I inform you that my TV connection videocon d2h I'd no.[protected] is not working since 1st Feb.2019 I have called lot of time to customer care of same but they are always said it will ne working from tomorrow but problem still as it is, I am facing lot of problem and already complaint many time to local dealer but he is always told talk to customer care .
            Sir kindly look into this
            Thanks
            With Regd.
            Devendra kumar
            Registered mob.[protected]
            Videocon Industries customer support has been notified about the posted complaint.
            Feb 19, 2019
            Updated by Devendra0581             Sir,
            problem Still as it is so kindly look into this, I am always thankful to you,
            Feb 20, 2019
            Updated by Devendra0581             Sir,
            Still waiting for your positive response
            Thanks
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              B
              Biju Alapatt
              from Chennai, Tamil Nadu
              Feb 18, 2019
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              Address: Ernakulam, Kerala, 682019

              Videcon d2h website (d2h.com) introduced a feature to create our own package with desired channels, but that feature is not working. When we select the channels and submit, it says "The package is not migrated due to technical error. contact Customer care".

              I have contacted the customer care repeatedly via email and phone but the issue is not resolved. The customer care person said he didn't understand the issue I have raised.

              I tried the mobile application d2h Infinity and it is not allowing to login using OTP.

              I suspect an agenda by Videocon for delaying the migration process.
              Videocon Industries customer support has been notified about the posted complaint.
              Feb 19, 2019
              Updated by Biju Alapatt               I received a reply from d2h customer care. Seems they sent this without even reading my complaint.

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                D
                Devbk
                from Kottayam, Kerala
                Feb 18, 2019
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                Address: Thiruvananthapuram, Kerala
                Website: wwwd2h.com

                I can't select my own channel pack from videocon d2h site. As they are not updated for selcting channel forn consumer own. I had. called to many time their custmer care and not responding the calls. I had called ro their customer care for changing my channel pack and are not cooperating to my calls. So icould not select my channel from their site.
                Videocon Industries customer support has been notified about the posted complaint.
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                  V
                  Vinod Gola
                  from Delhi, Delhi
                  Feb 18, 2019
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                  Address: New Delhi, Delhi

                  महोदय
                  मेरा d2h connection ID 81457048 दिनांक 07/02/19 से 18/02/19 आज तक बन्द है बार बार customer care पर फोन करके compliment करने पर भी उनकी तरफ से चैनल के प्लान एवं रिचार्ज कि कोई जानकारी नहीं दी जाती हैं ओर न ही कोई समय बताया जा रहा है अतः आप से अनुरोध है कि आप इस पर कार्यवाही करने का कष्ट करे ताकि मुझे जो असुविधा हो रही है उसका समाधान हो सके
                  धन्यवाद
                  निवेदन
                  Videocon Industries customer support has been notified about the posted complaint.
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                    D
                    DIVYA Pari
                    from Patna, Bihar
                    Feb 18, 2019
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                    Address: Dhanbad, Jharkhand, 828109
                    Website: www.d2h.com

                    Sir I am not able to see my choice of channel. And when I go to d2h site it's show automatically channel selected after that when pari call customer care they says no solution and our system not working then cut the call. I call more then 50 time in 20 days but they not short out the problem. what to do no I am fully harassed from there service the also not giving my complaint to senior officer. It's like they give me service in free. And talking like I am a beggar.
                    Videocon Industries customer support has been notified about the posted complaint.
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                      D
                      dvj Sunny
                      from Allahabad, Uttar Pradesh
                      Feb 18, 2019
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                      Address: Kanpur, Uttar Pradesh, 208022

                      Hi i m ankur from kanpur my customer i, d is 11573933 my account is disconnected last 20 days before when i m trying to call to coustmer care no buddy reply me and all the guys r giving me same reply apki call aage transfer ki ja rahi hai after call transfer phone suddenly cut and do again same processes m very angry for this behave m recharge my account for 300rs but not showing in my account today i m waitig to talk with senior but my phone hold in last 1 hour no buddy dere to talking with me i got massages proper ur problem has resolved but same problem here
                      Videocon Industries customer support has been notified about the posted complaint.
                      View replies
                      Sir call me

                      misbehavior and not replying my call before 20 days - Comment #3355282 - Image #0
                      Reply
                      Dhananjaya B c's reply, Feb 18, 2019
                      Channel chicge
                      Dhananjaya B c's reply, Feb 18, 2019
                      Call me
                      I m not able to login website or app from last few days .I m trying to reset my password but it doesn't generate new password .and not taking existing one.custome care also don't support .worst experience with d2h .
                      Reply
                      Dear team,
                      Please change my RTN
                      OLD [protected]
                      NEW [protected]

                      Customer I'd[protected]
                      Name Lopa Ghosh
                      Reply
                      May ra number change karna mera lastest number hai [protected]
                      Reply
                      kunaljitendrapatel's reply, Feb 14, 2019
                      mera nam GAYNTRI PATEL name resgitared hai par mera number resgistared nahi huva hai aap log mera latest number resgistared kardho mera number hai 9767110240
                      My videocon id 79570950...
                      mobile number [protected]...
                      my dth operator is irrigating me because they applied unnaccessay charges and my operator is not following trai new rules also.
                      I am not selecting my channels pack esaly and operator is not attanding my call.
                      Please, solve my problem .
                      I am facing this problem vary long time... .
                      Reply
                      D2h id 22166731 new channel selection not working since 8feb only 5 channels working base pack not available while they charges fully
                      Reply
                      Please change my vediocon d2h registered mobile number from [protected](old) to [protected](new).
                      Since i am not using old number for several mnths my number is dead and is been used by some other person. Please change as soon as possible. Thanks.
                      Reply
                      And change my registered no new no. [protected]
                      Reply
                      pokhriyal ganesh's reply, Feb 13, 2019
                      sir, no much service to vediocon d2h please check to my i.d. no. 25449668 and change my old no. and new no. 9453198010, please
                      Videocon d2h provider not following tri rules, they forcing to select 100 theirs selective channels, while tri said 25 DD channels are mendetry, consumer can select next 75 on their wish kindly solve this issue,
                      Reply
                      Sir my customer service I'd 82092333 was recharged after select Trai pack at Monday on 8.00 pm but my channels is not started. I tried customer care no many times but they are not satisfactory response. Please slove my problem.
                      Reply
                      Hello,
                      Greetings,

                      Pls registered my mobile no [protected] ( Pradip Sharma) with this customer id[protected].

                      Due to not update my correct no. I m not able to use current regulatory offers.

                      Please look into this update.

                      Regards
                      Reply
                      My Old No.[protected] and My New no is [protected] Plz submit This no. I am really facing problems of channels, so you change the no. Is very helpful to me it's my request because your coustomer care no is not response.
                      Reply
                      Hi

                      I forgot my old RTN registered for Videocon D2H customer id[protected].

                      My old mobile number is [protected]

                      My new mobile number is [protected]
                      Reply
                      Hi team,

                      please change my RTN number of D2H service to New mobile number.
                      please change my number I tried to call custmer care of d2h but no one picked up. please resolved this as soon as possible.

                      customer ID :[protected]
                      Old RTN number : [protected]
                      New RTN number : [protected] (Mob No.)

                      Thanks,
                      Reply
                      Dear Sir,

                      Please change my registered mobile to [protected] for customer ID[protected]
                      Reply
                      My name is prashant dayal my mobile no. Is [protected] my customer id is 90008706.plz change my no. Is your system.As my RTN IS wrong i am not able to change my plan and login in my account
                      Reply
                      My id[protected], I trying last 4 days to re-charge, but customer care or
                      my Videocon login id is not working, It is showing error. Last 3 days my Tv is not working.
                      Reply
                      Total all channel select
                      Reply
                      shrikant damare's reply, Feb 11, 2019
                      Select all channel
                      My old number is not available please change my registration number to [protected]
                      Reply
                      Rakshath's reply, Feb 11, 2019
                      Need customer service
                      Sir
                      please to inform you that video con d2h service center blocked all my subscription channel without my knowledge even continue disconnect my phone. They are not followed TRAI plan and unnecessary misguide all the customer.

                      Customer number [protected]
                      Monthly recharge INR725
                      Reply
                      Sir,
                      I want to change my d2h plan. Neither I am able to login nor customer care persons are not helping at all.
                      Reply
                      Recharge me 1200/- 5feb either then close setup box 10 Feb and massage not Ballance
                      Reply
                      Trushar Tandel's reply, Feb 10, 2019
                      Please reply
                      Please change registered mobile number from [protected] to [protected]. The customer id is[protected] which is named as vikash kumar.
                      Reply
                      Vishalpal's reply, Feb 10, 2019
                      My name is Vishal Pal and i am facing problem regarding D2H after recharging it is showing to again recharge and i can' connect to customer care so please change my number from 9215267621 to 7027070902. Previous number is registered as vikash kumar.so kindly resolve my issue as soom as possible or reply me how to resolve the issue.
                      I have recharged my Videocon D2h set top box customer id[protected] last night with 475 plan. The channels have suddenly stopped working and the customer care number is not reachable since last 12 hours. Can they call me on [protected]
                      Reply
                      I have lost my videocon d2h old registered mobile number please register [protected]
                      Reply
                      I am a customer of Videocon d2h vide my customer Id 71720290. I have been harashed time and again and unable to watch my TV in spite of availability of sufficient balance.

                      The Videocon customer care is not responding my call or SMS.
                      Early action is requested.
                      Regards
                      Bimal Kumar Raul
                      Reply
                      My service is not starting .
                      Recharge done as well.
                      Reply
                      I have recharged my d2h with id[protected] in November 2018 with a validity for 6 months. Now it shows that 'you have insufficient balance '.The worst thing is customer care no is not working.
                      Reply
                      Hi,

                      Customer ID 94788784.

                      I want to change my RTN as i have lost my old phone and now i want to change and update new number.

                      Please check and get back to me @[protected] or [protected]@gmail.com
                      Reply
                      I am a customer of Videocon d2h vide my customer Id 71720290. I have been harashed time and again and unable to watch my TV in spite of availability of sufficient balance.

                      The Videocon customer care is not responding my call or SMS.
                      Early action is requested.
                      Regards
                      Bimal Kumar Raul
                      Reply
                      Hi

                      Today since morning I am facing E18-4: Service is not currently available due to technical issues...

                      I tried to call several times but call is not getting connected...

                      What is the issue and when can be resolved???
                      ...
                      What more details you need more????

                      Can you please call me on my mob number [protected]
                      Reply
                      My service is not starting .
                      Recharge done as well.
                      Reply
                      Please change my RTN for Customer id 80384140 from old no [protected] to new no [protected].

                      Thank you
                      Reply
                      My D2H not working proper and I have complain and call logged but not solve my problem,
                      I not able to login my D2H for select the channel, Kindly solve my problem
                      Reply
                      My customer id number[protected]. I forgot my RTN number please help me to subscribe pack update. I assume that registered number is not in working condition so please help in registering new number. If this not possible then I will go for alternate operators.
                      Reply
                      Need to change dth rtn asi dont know the number given initially. We are not able to contact customer care through phone.
                      Reply
                      Please change my RTN for Customer id 80384140 from old no [protected] to new no [protected].

                      Thank you
                      Reply
                      I have recharged my d2h with id[protected] in November 2018 with a validity for 6 months. Now it shows that 'you have insufficient balance '.The worst thing is customer care no is not working.
                      Reply
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                        J
                        jyoti.gtm
                        from Gurgaon, Haryana
                        Feb 18, 2019
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                        Address: New Delhi, Delhi, 110086

                        Customer id[protected]
                        Rtn - [protected]
                        Videocon d2h has stopped the services. A single channel is not working. 250 rs are there in my d2h account. They are not providing services since 20 days. Their customer care executives are not helping they are always saying that we have service problem, technical issues etc. I have called them around 20 times but they are not responding. My recharge money is getting waste. Their service is worst.
                        Videocon Industries customer support has been notified about the posted complaint.
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                          A
                          Ansuya Patel
                          from Mumbai, Maharashtra
                          Feb 18, 2019
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                          Address: 401105
                          Website: www.d2h.com/my-account.php

                          This d2h - bakwas service-
                          Cus id[protected], not activated? Your company is also like municipalities, many time emails sent you, many call more than 50 in last 5 days but not response - refund my credit rs.186.00 will terminate

                          Many e. Mail on your customer care email id
                          Many call more than 50 last 5 days, but your peoples like working as municipalities
                          Let me refund of our balance rs. 186.00 — we go with others
                          +2 photos
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                            N
                            Nitin Gabhe
                            from Savantvadi, Maharashtra
                            Feb 18, 2019
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                            I am customer of vodeocon d2h. Firstly d2h website and app. Are not working properly. Website show total channel count 187 before the channel selection by customer, how it is possible. Website and app. Show different charges. I send request of channel selection of 79 channels on 27th jan.19, d2h unnecessarily create pack of more than 100 channels and carry extra charges to me.
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                              H
                              Hãrsh Mâlvîyã
                              from Durg, Chhattisgarh
                              Feb 17, 2019
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                              Address: Bhopal, Madhya Pradesh

                              I had activated the Al carte pack but it did not last for a month and these people started sending the message that the recharge has only been 15 days and I had recharged on 3 February. Now they send the message that recharge before 17 Feb means today wow... And what the customer care service they provided us 😡 they are even not attend the call.
                              +1 photos
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                                S
                                Satyendra222
                                from Kolkata, West Bengal
                                Feb 17, 2019
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                                Address: Paschim Medinipur, West Bengal, 721305
                                Website: Videocond2h.in

                                My d2h customer id is[protected] i have selected a proper plan according to trai guidelines. But i did not get any confirmation on that nor the plan is implemented by videocon. Still, they are charging me as per old plan (Super gold) but i am not able to see channels as per old plan or as per new plan. I am not able to open the videocon website and register a complaint also.
                                I have tried to contact them on their customer number but the number is always busy or not reachable. They are providing a very bad service. Please take serious action against them.
                                Videocon Industries customer support has been notified about the posted complaint.
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                                  H
                                  Harry1210
                                  from Pundri, Haryana
                                  Feb 17, 2019
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                                  I have connection with d2h. I have selected channels 4-5 times but no channel is working and i was already having balance of 600 and when i logged in they are showing zero balance. Their customer care is not working. They dont have any service center. I have been sending them mails but they are only replying with automated reply to contact customer care. This is hopeless and i feel so dejected. Either they return my money or they should settle this. My id[protected] and registered mobile no is [protected] and email id [protected]@gmail.com.
                                  Please take strong action against them plus they are charging more for channels.
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                                    S
                                    Suvendu Jena
                                    from Phulbani, Odisha
                                    Feb 17, 2019
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                                    Address: 764020

                                    I am trying to change the 75 paid channel as per my choice, they are denying to change. There is no options in the d2h my account to show these paid channels or any options to change.
                                    What ever the pay channels, i selected that is add to these paid channels and prices adding to ncf paid channels. Channels in ncf are not my use.
                                    So, i want to choose the 75 paid channels in ncf as my choice, then i will choose other paid channels.
                                    Videocon Industries customer support has been notified about the posted complaint.
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                                      A
                                      AMIYA RANJAN GHADEI
                                      from Bhubaneshwar, Odisha
                                      Feb 17, 2019
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                                      Address: 757025
                                      Website: videocon d2h

                                      I can't using my d2h service for last 7 days. After trying a lot to the costumer care of videocon d2h service they are not listening. They automatically put my plan to a 2384 rupees monthly plan. They clearly bypassed the trai rule. Plz teach them a lesson. They are harrashing us. My parents are living in my native village in betnoti, mayurbhanj. Odisha. After the new d2h tarrif, we recharged 100 rd in 10th february and then after consulting with the customer care videocon d2h another 100 and setting our new pack by phone with the help of c. C. Care videocon d2h. But after that they did not make our plan activactivated and automatically put our plan into a 2384 rupees monthly pack. Till 10th february they harrashing us by not giving our connection.
                                      Videocon Industries customer support has been notified about the posted complaint.
                                      Feb 17, 2019
                                      Updated by AMIYA RANJAN GHADEI                                       plz help
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                                        R
                                        Rriii
                                        from Delhi, Delhi
                                        Feb 17, 2019
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                                        Sir i have selected my channels under mera wala plan and recharged my account for 300 rupee's but the choosen channels not showing this all done 4 day
                                        S back
                                        4 days before i have given my selected channels for the mera wala plan and recharged my account but don't know why there are doing this to me they are *
                                        I want my channel anyway this is wrong if the problem not short out i will lodge fir against videocon d2h company they are fooling us. From last six days i am trying
                                        To contact customer service but they are diverting call
                                        My account is[protected]
                                        Rishi kumar
                                        Videocon Industries customer support has been notified about the posted complaint.
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                                        a few channels like STAR BHARAT, STAR UTSAV, AAJ TAK, ZEE NEWS have been deactivated although it was selected, registered & even enjoyed by me till yesterday. I have tried to customer care in this number [protected] severally since yesterday i.e. 04.03.2019 but no response. Please arrange to solve my problems at the earliest possible and let me know the reason through SMS (My RTN [protected])
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                                        please arrange to activate the desired channels at the earliest possible.
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                                        Binod Behari Senapati's reply, Mar 5, 2019
                                        please activate these channels STAR BHARAT, STAR UTSAV, AAJ TAK, ZEE NEWS as selected as per mera wala plan. My ID 3836332
                                        d2h Customer Care's response, Mar 16, 2019
                                        Verified Support
                                        Dear Binod,

                                        We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

                                        Regards,
                                        Team d2h
                                        d2h Customer Care's response, Mar 23, 2019
                                        Verified Support
                                        Dear Binod,

                                        We would like to inform you that as per your request all the channels have been already activated in your account.

                                        Regards,
                                        Team d2h
                                        Please provide me another customer care number to which response can be easily can be obtained without harrassment.
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                                        how many times you will ask me to post my comment
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                                        please donot harrash me
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