d2h Complaints & Reviews

Dear Team,

I urgently need your help for action against the videocon D2h. Since Feb 2nd I am repeatedly trying to set my Try package. But videocon d2h always gave me error. For 1st 10 days the website was down, and customer care lines were not connecting. Then the customer care guys stopped helping and they are very harsh and careless. I called 5 times a day, out of which once it connects and obviously the Representative would not able to help and they will transfer the call to supervisor and after some time I will hear supervsior is too busy or the call will be disconnected.

Telll me one thing, If I am trying from website or application to set my channel it is telling "Your Package is not migrated. Contact Customer support" and If I will contact customer support, they will tell we can't help. Even they sent me an engineer for which I bared the cost he also told no issues at your end and to contact customer support. And the worst things that most of the time the CR will tel we have technical issues it will solve after some time. But it never.

For written compliant also I have mailed their customercare, and nodalofficer.[protected]@dishd2h.com,
CircleCoordinator.[protected]@d2hdesk.com. But, its been 15 days without the auto responce I have not recived any email.

Everyday, I try 10 times to set the preferred channel. But, always failed.

I am a techie and I avail many services this is the worst experience I had till now and they are giving mental trauma. Please help me to take some against them.

Cust id:[protected]
Durgamadhav Behera

Sir call me

I m not able to login website or app from last few days .I m trying to reset my password but it doesn't generate new password .and not taking existing one.custome care also don't support .worst experience with d2h .

Dear team,
Please change my RTN
OLD [protected]
NEW [protected]

Customer I'd[protected]
Name Lopa Ghosh

May ra number change karna mera lastest number hai [protected]

My videocon id 79570950...
mobile number [protected]...
my dth operator is irrigating me because they applied unnaccessay charges and my operator is not following trai new rules also.
I am not selecting my channels pack esaly and operator is not attanding my call.
Please, solve my problem .
I am facing this problem vary long time... .

D2h id 22166731 new channel selection not working since 8feb only 5 channels working base pack not available while they charges fully

Please change my vediocon d2h registered mobile number from [protected](old) to [protected](new).
Since i am not using old number for several mnths my number is dead and is been used by some other person. Please change as soon as possible. Thanks.

And change my registered no new no. [protected]

Videocon d2h provider not following tri rules, they forcing to select 100 theirs selective channels, while tri said 25 DD channels are mendetry, consumer can select next 75 on their wish kindly solve this issue,

Sir my customer service I'd 82092333 was recharged after select Trai pack at Monday on 8.00 pm but my channels is not started. I tried customer care no many times but they are not satisfactory response. Please slove my problem.

Hello,
Greetings,

Pls registered my mobile no [protected] ( Pradip Sharma) with this customer id[protected].

Due to not update my correct no. I m not able to use current regulatory offers.

Please look into this update.

Regards

My Old No.[protected] and My New no is [protected] Plz submit This no. I am really facing problems of channels, so you change the no. Is very helpful to me it's my request because your coustomer care no is not response.

Hi

I forgot my old RTN registered for Videocon D2H customer id[protected].

My old mobile number is [protected]

My new mobile number is [protected]

Hi team,

please change my RTN number of D2H service to New mobile number.
please change my number I tried to call custmer care of d2h but no one picked up. please resolved this as soon as possible.

customer ID :[protected]
Old RTN number : [protected]
New RTN number : [protected] (Mob No.)

Thanks,

Dear Sir,

Please change my registered mobile to [protected] for customer ID[protected]

My name is prashant dayal my mobile no. Is [protected] my customer id is 90008706.plz change my no. Is your system.As my RTN IS wrong i am not able to change my plan and login in my account

My id[protected], I trying last 4 days to re-charge, but customer care or
my Videocon login id is not working, It is showing error. Last 3 days my Tv is not working.

Total all channel select

My old number is not available please change my registration number to [protected]

Sir
please to inform you that video con d2h service center blocked all my subscription channel without my knowledge even continue disconnect my phone. They are not followed TRAI plan and unnecessary misguide all the customer.

Customer number [protected]
Monthly recharge INR725

Sir,
I want to change my d2h plan. Neither I am able to login nor customer care persons are not helping at all.

Recharge me 1200/- 5feb either then close setup box 10 Feb and massage not Ballance

Please change registered mobile number from [protected] to [protected]. The customer id is[protected] which is named as vikash kumar.

I have recharged my Videocon D2h set top box customer id[protected] last night with 475 plan. The channels have suddenly stopped working and the customer care number is not reachable since last 12 hours. Can they call me on [protected]

I have lost my videocon d2h old registered mobile number please register [protected]

I am a customer of Videocon d2h vide my customer Id 71720290. I have been harashed time and again and unable to watch my TV in spite of availability of sufficient balance.

The Videocon customer care is not responding my call or SMS.
Early action is requested.
Regards
Bimal Kumar Raul

My service is not starting .
Recharge done as well.

I have recharged my d2h with id[protected] in November 2018 with a validity for 6 months. Now it shows that 'you have insufficient balance '.The worst thing is customer care no is not working.

Hi,

Customer ID 94788784.

I want to change my RTN as i have lost my old phone and now i want to change and update new number.

Please check and get back to me @[protected] or [protected]@gmail.com

I am a customer of Videocon d2h vide my customer Id 71720290. I have been harashed time and again and unable to watch my TV in spite of availability of sufficient balance.

The Videocon customer care is not responding my call or SMS.
Early action is requested.
Regards
Bimal Kumar Raul

Hi

Today since morning I am facing E18-4: Service is not currently available due to technical issues...

I tried to call several times but call is not getting connected...

What is the issue and when can be resolved???
...
What more details you need more????

Can you please call me on my mob number [protected]

My service is not starting .
Recharge done as well.

Please change my RTN for Customer id 80384140 from old no [protected] to new no [protected].

Thank you

My D2H not working proper and I have complain and call logged but not solve my problem,
I not able to login my D2H for select the channel, Kindly solve my problem

My customer id number[protected]. I forgot my RTN number please help me to subscribe pack update. I assume that registered number is not in working condition so please help in registering new number. If this not possible then I will go for alternate operators.

Need to change dth rtn asi dont know the number given initially. We are not able to contact customer care through phone.

Please change my RTN for Customer id 80384140 from old no [protected] to new no [protected].

Thank you

I have recharged my d2h with id[protected] in November 2018 with a validity for 6 months. Now it shows that 'you have insufficient balance '.The worst thing is customer care no is not working.