d2h Complaints & Reviews

Myself customer of videocon d2h customer i'd[protected]. I am regret to say i am unable to use the service since 1 month while paying also i don't know why is this happening i tried more then 100 times to customer service even when got connected they can't reply to us properly they are unanswerable why this happening you tell me now what should i do, i can stop your sevice and shall i move on to another service it's very bad experience to...

My Videocon D2H account has been expired long back & i am trying to migrate it as per the trai regulations. Its over a month I am trying to cal customer care but not getting connected & once connected some rude guys hanging up on us.
So far i saw that my selection of channels need to get approved from D2H & then I can pay for it to activate. But once the selection got submitted the next day i can see the plan automatically changes...

As per new trai guidelines i am not able to choose my channel for last 8 days. Whenever i am trying to create my own pack using www.d2h.com, on submitting it's giving error message "your package is not migrated, due to some technical error. Please contact customer care."

As per the instruction i have called customer care several time in last few days but they are not able to help me get my channels active. Whenever i have called...

I was selected channels as per rules of trai on 31st january 2019 and only 11 day view of selected channel but after that more than 12 days i was unable to view any or selected channels. Then i recharge ₹500 but after that as usual we unable to see channels and account balance was continuously deducted. I complained videocon d2h customer care number they called need to require updation physically with charges ₹200.

Kindly...

My Videocon d2h Customer ID[protected]. My package Best Fit Combo Rs 183.35 is already migrated successful from 18/2/2019. But Videocon d2h website showing From 18/2/2019 to till date Thank You, We have already taken your request. So i can't create any channels or ad on....

Please note that videocon d2h is cheating the us in the name of service. There is no option for selecting the required channels from there end. Their online portal and customer care is not working at all and they have not given any option to customer to view and pay for channels as per our requirement. They are cheating with the people. Please look into the case and take necessary action against the company.
Consumer number[protected]br...

From last one month i. E. After 1st february i am not able to see channels in my videocon d2h tv. I am continuously following up with customer care of videocon d2h but they are not resolving my issue.
I have multi tv connection through mentioned customer id. But from last one month videocon d2h are not activating any package either any combo pack or ala-carte. I have given them so many requests but they are doing nothing.
As...

We have been a customer of d2h (Earlier videocon d2h, now part of dish tv india ltd) for a long time.

After the new trai regulations, they have completely stopped providing service. We do not have any channel reception.

As per the new trai regulations, we have selected our channel pack and paid for the same. It has been 5 days since the payment, d2h is deducting their daily amount but not providing any service...

Videocon d2h cust id[protected]
After the new rules of trai my previous channels were disconnected
Since i have 2 setup boxes in my name now i am able to select channels for my primary setup box only i am not able to see any channels in my secondary setup box
I have been complaining about that since 10 days but in vain
Kindly help me to resolve my issue...

From last one month videocon d2h service very bad. There are lota off channel i have selected to watch not given by d2h they are govind those channel which i don't watch.in last three days the channels getting disappear one by one. Now i am only abke to watch only two to three channels which i selected earlier. For only those three channels i am playing 350+rupees monthly. There site is not opening perfectly and there customer care no. Is...

Tanmay shirish kulkarni id no.[protected] email id [protected]@gmail.com. I have selected channel as per my choice. But company is not respond me. Several times i have contact customer care but they r not doing required request. They ask me to pay for their engineer for solving my problem. Kindly instruct the company to activate channels which i have selected as per your guidelines. Hope so...

Customer id:[protected]
Date of incident: 23 feb. 2019

I selected my package one week ago but not updated. After calling many times to call center i am asked to select again as due to technical problem not updated. I again selected my package on 23 feb. 2019 but still no update. I called to customer care but same story. I am very disappointed by the response from videocon d2h.
Their customer care number is always...

After trai new rules applied to every consumer, i had login into d2h website, and selected the desired channels. It shows that the process of selection is completed on website. But the service does not started. When i called to customer help line, they reply that the request is not generated and i have to select the channels andsend the request again. Again same issue is coming. Trying from last three days
Please resolve the problem...

I was having sufficient funds in my account but the connection was disconnected stating due to insufficient balance from 22/02/2019 to till now the connection was not resumed yet, called the customer service plenty of times no response also for the email the same thing, they are planning how to cheat the customers in new ways ....

I have paid money for my dth pack 23 days before. Afterthat i wanted to add 3channels but my company so careless and irresponsible.. Today company unnecessary add and remove chanel without my permission.. They never give proper response.. Never call receive by videocon dth.. Unnecessary cut charges. My customer id is[protected]. I m so upset and frustrated. So please do needful action...

Dear trai,

I am a videocon d2h user with customer id 28091518. Since from last 1 months, i am facing n no. Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions.

Fresh incident is regarding my recharge of rs. 500 for which i should get incomplete services for last 1 month but they have deducted amount in my account for no reason. Again i have...

I created many time my own package but not activate my package and also sent 5 time mail to videocon but he is not respond. I call him many time but he always tell me only one thing that is system issue. I try to create since last 20 days. So please help me for resolving my issue. My customer id is[protected]. And my email id : [protected]@gmail.com
Contact no. [protected]...

Hello
My d2h customer i'd is : 59269531
I m so frusted with videocon d2h service as i recharge 680 platinum hd pack on 23rd feb 2019 but i m not able to see marathi channels since morning i m trying to reach them but their customer care no are busy. They kept me waiting for 6-7 min and only said "hello videocon" and disconnected the call please take some serious action against them as they don't care about their customers time...

As per trai rules, i can choose even free channels too but videocon d2h is not at all giving me selection options. They have just predefined criteria either
Of them i am compulsorily to choose.
Even i am not being allowed to downgrade my pay channel list. Inspite of several complaints, they are still charging at higher rate.
There are some days when their connection gone off air for whole days but no one is going to...

Respected sir,

I pritbash singh my video-con d2h customer id no[protected]. I recharged my d2h tv connection of inr 130/ with new rules of trai but d2h videocon is not giving us our service. I complained on their customer care no. Many times but then also they are not providing us our service. So kindly take action against this matter. I hope you would accept my request.

Thanks with regards
Pritbash...