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d2h Complaints & Reviews

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Last updated May 17, 2024
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d2h reviews & complaints page 67

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J
Jdas6916
from Mumbai, Maharashtra
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unnecessary channels added to my package and charged

Address:Raigad, Maharashtra, 410206

Still the customer care nos. Of d2h are not reachable most of the time. And by chance even if you get through the executive shamelessly says that their system is down so they can't help. On the other hand d2h are adding unnecessary channels (Their own active channels) which i never chosen in ny package and charging heavy amount for those deducting my account balance. Is anyone from trai or any other regulatory authority looking to these consumer...
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iqbal2576
from Baghpat, Uttar Pradesh
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not migrate my channel

Address:Bagpat, Uttar Pradesh, 250601
Website:www.d2h.com

Sir
Meri id d2h me[protected] h

Maine lagbhag 16/02/2019 ko apna pack migrate kiya tha iske baad mai aur chennal lagana chah rha tha lekin chennal nhi lga paya kai baar care par baat ki wo bolte the ki thodi der me thik ho jayega lekin nhi hota tha aur ab 28//2/2019 ko jo maine chennal lagaye the wo bhi chale gye maine complaint bhi karai lekin chennal nhi chale online nhi lga pa rha hu mere account par we have already...
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iqbal2576
from Baghpat, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not provide proper channel

Address:Bagpat, Uttar Pradesh, 250601
Website:www.d2h.com

Sir
Meri id d2h me[protected] h

Maine lagbhag 16/02/2019 ko apna pack migrate kiya tha iske baad mai aur chennal lagana chah rha tha lekin chennal nhi lga paya kai baar care par baat ki wo bolte the ki thodi der me thik ho jayega lekin nhi hota tha aur ab 28//2/2019 ko jo maine chennal lagaye the wo bhi chale gye maine complaint bhi karai lekin chennal nhi chale online nhi lga pa rha hu mere account par we have already...
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P
Pradeepshindepatil
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no channels despite paying

Address:Tathawade, Pune, Maharashtra, 411033

Videocon customer id :[protected]

Videocon d2h should be stopped permanently. They do not provide anything that a d2h service provider should provide. Their customercare number is just for namesake. They do not take calls despite calling several times in a month and if they pick up by mistake that say technical issues are going on and they can't help. Pathetic service. I have been facing problems since months now. Earlier there...
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Address:Videocon D2H Industries, Bagalkot, Karnataka, 587103
Website:www.d2h.com

This is hanumanth juttal of customer id : 45573326 using your service from so many years, but its a worst experience from last few months. On 7th january as usual i recharged of rs.166 (As same amount from last 2months), but due to trai rules i'm not able to view the earlier south kannada channels and from that day to till day i'm keep on calling and ur executives keep on saying our service is down, so try after 1hr/5hrs. But when i call...
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S
Sweet sona **
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videocon d2h service problem

Address:Mumbai City, Maharashtra, 400099

My videocon d2h customer id is 54264695
Very bad service is given by d2h. The lines are busy and finally when the call is received the care people dont solve u problem instead they give reasons of technical problem and ask us to call again an again tomorrow no guidance is given they dont listen to your problem.I have chosen my own pack and also recharged with the pack amount but still my own pack is not activated and the app also dont...
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S
Sweet sona **
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videocon d2h service problem

Address:Mumbai City, Maharashtra, 400099

Very bad customer service by d2h.The care people dnt guide you at all lines are to busy n finall when the call is received after so many attempts still the care people dont solve the problem instead they ask you to call tomorrow again and again.I hav selected my own pack still most of the channels which are there in pack are not able to see the msg is seen the channel is not included in your pack.one person says the new pack has been updated...
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E
elu36
from Mumbai, Maharashtra
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videocon set top box not powering on

Videocon settop box not powering on. I have written few mails to videocon d2h customer care emailed also. Received ono proper response. Asking me to log a call in customer care. I am trying everyday calling customer care number [protected]. It is always coming busy. Subsequently i have written to them to change the settop box. But every effort is in vain....
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P
prabhash51
from Delhi, Delhi
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unfair deduction

Address:Dhanbad, Jharkhand
Website:www.d2h.com

Sir,
My consumer id[protected], on 8th feb 2018 i complaint to videocon d2h customer care against reducing my end subscription date, because i had taken long term recharge for 1 year, according to the plan consumer gets benefit for (360 day + 30 day). Then on 10th feb 2018 the customer care informed me through an email that my end of subscription date is "mar 4, 2019"

The conversation details is uploaded in form of...
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S
sach_sagar123456
from Mumbai, Maharashtra
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worst and fakeful service from videocond2h id:- 37953357

Address:STATION ROAD, Raigad, Maharashtra, 410206

Worst and fakeful service from videocon
D2h id:[protected]
Videocon d2h
I have recharged my videocon d2h 17th feb 2019. Recharge was done successfully but channel isn't working yet. I am continuously calling to customer care number for channel selection but till today i cant able yo connect them as every time when i select to speak with customer care option to check mera wala plan but all time they are putting me on hold...
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M
manukashyap
from Delhi, Delhi
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videocon d2h 15 feb 2019 paid channels l

Address:110093

Sir
My name is kamal kashyap, my id is 5051800, i am mailed to you four times but not start my paid channels last 12 days i am daily calling and mailed videocon d2h, but they are not any responce in my complaint. I have four (3 mirror) d2h connections in one id[protected]. My 1st, 2nd, 3rd and 4th connections not work properly my connection is stop showing channels and show the error is (16-4.) d2h are all time return mailed and massage...
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D
debjitg1000
from Sahibganj, Jharkhand
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poor service, helpless customer care.

Address:711201

Respected sir/madam,
With due to respect i would like to tell you that videocon d2h customer care representatives are not helpful and could not able to solve my problems. My problem is that i cant able to see some 5 to 6 numbers of channels which are already included into my previous base pack. As i told them that these channels are very important for me and i want those back as soon as possible but they did not response so now i...
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V
Vinayak Jogdeo
from Pune, Maharashtra
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direct to home satellite tv service

Address:F 102, Mandar, Prasun Dham, Opp Birla Hospital, Thergaon, 411033

Despite of selection of plan and having sufficient balance no service is received even after 7 days.its more than 15 days that there is no service. We are cutomer to this service for more than 4 years. We did not havd any problem in the past resulting in no interaction with customer care department. But after this event we contacted call centers, wrote emails but still issue is unresolved. Expect a speedy action now....
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C
Cycle Rider Manthan
from Nashik, Maharashtra
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about customer care not responding for our problem

Address:Tiranga chowk islampur, 415409

Last 2 months my dish TV is not working there are 2 recharges are wasted am trying to contact customer care but every time they refusing our complaint by saying network issue I want all my recharge refund back today I recharge my TV n last month recharge I just request please accept my complaint ...d2h has very poor customer service and not trained executive...
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A
Abhishek240182
from Mumbai, Maharashtra
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recharge /unnecessary deduction/

Address:401303

I have done recharge of 370 rs and 400 rs within this month on 3rd feb and 16 th feb still no channel is provided. How can 400 rs recharge expires within 3days snaps attached. Customer care executives cutting calls in-between conversations putting our phone on hold for about 20-30 mins, many a times saying we will resolve then again the same situation. My customer id[protected]. Loosing hope of getting any resolution from videocon d2h as several...
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S
Sorabjain85
from Chandigarh, Chandigarh
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tariff plans not working properly

Address:B-4-122 mahiana street chawal bazar, Ludhiana, Punjab, 141008

My dish provider d2h not working properly i am choosing tariff plans trai guide line and my plans are activate. Even then my plans are no working properly and my d2h costmer care not solve this problem last 4 day to till please help me to solve this problem. Many more channels...
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V
vinaykirann
from Hyderabad, Telangana
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tv channel being not provided as per our choice.

Address:Hyderabad, Telangana, 500009
Website:D2h.com

Please refer to my earlier complaint of 12 feb 2019 regarding non fallow of trai rules by d2h. Situation remain same till today..
D2h is not allowing to select your own package and we are force to see the useless 100 channel selected by d2h..

My humble question to trai is "what is the use of bringing rules when you can implement"

I hope you will act against d2h company and make them to fallow the law.br...
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A
ashwin.gdl
from Morbi, Gujarat
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not selected fta channel id 111545601

Website:D2h.com

My customer id Videocon[protected] D2H —
Videocon dth is not allowing us to choose selective fta channels. Call centre executives were saying that Conusumers are not allowed to remove fta channels they donot want.from last sevan days there is no reaponds from videocon d2h customer care .
Very very bad experience of customer care in Videocon d2h .
I want to see only free to air channel....
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S
skbray
from Jamshedpur, Jharkhand
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change my name & address

Address:Jajpur, Odisha, 755026

Please change my name (Sushanta kumar balabantaray), email & address on vediocon d2h (Customer id[protected]

My current name :-mithun kar

Change it to :-sushanta kumar balabantaray

Change email id [protected]@gmail.com

Change my address to: -
At-dholapathara,
Po-gobarghati,
Ps-kalinganagar
Dist-jajpur
755026

Please upadate all...
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K
Kandikattu Sreedhar
from Raipur, Chhattisgarh
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videocon d2h failed to update recharge amount

Address:Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524408
Website:t.co/LQ30VRmLMQ and. [email protected]

Hi team,

I have following complaint against you.

Complaint numbers.[protected],[protected],[protected],[protected] has not been
Solved. My brother was tried to recharge my videocon dth no[protected] multi
Tv connection for rs.360 on 13.2.2019 through syndicate bank mobile banking
Service vide particulars mobunadanandarao kandikattu[protected]
&cheque no.[protected]. But...
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