d2h Complaints & Reviews

Im a videocon d2h user. As per trai's new rules, i have selected the channels as per my need and submitted the request on videocon d2h website but there seems to be no effect. I have also recharged appropriately for rs500 for the month on 12feb2019 but still i cant view any of the pay channels. None of the customer care numbers are connecting. Im wondering what my rs 500 is used for. I dont know where i can complain against the d2h guys....

I am trying to create my own plan in videocon d2h portal. But only 3 malayalam free channels are listed. Many channels are not listed.

And the default list showing duplicate selection.

When i contacted customer service, response was try after 1 hour and i tried the same, but the result is same

It seems like company dont want allow user to select there own channel, and want to force the customers...

Customer id 50118108 videocon dth
Sir
I have e mailed them thrice. submitted my new package in their web pg through my account and contacted them 4 times over phone through call centre bt till date they have not activated my new package as per trai order. instead they are debiting my dth account as per existing al a carte pack which is costlier. pls do the needful
Urs sb pattanaik
[protected]...

Customer id 850068

Imraan

To tari

I have 4 mirror connections out of which only one is working and the other 3 is not working and is been deactivated for no reason at all.

I have made about 100 plus calls in 20 days but every time they promise that the problem is escalated to the backend team and they are working.

I request to tari plzz do needful on priority....

Videocon d2h has the worst customer service before trai and after trai it's beyond ridiculous. They deducted 220 without transfering my plan to trai. Since feb4th i have tried reaching customer service but call gets cut. The website was not working and app as well. Only yesterday i was able to login. After spending 2 hrs on trai and another two hours on d2h site, i was disappointed to note that the company has continued with its fraudulant...

Dear sir

I have a d2h cable connection but videocon not given services to me i am calling call center no of videocon but no always busy and disconnect i have registered online complaint in videocon d2h portal but no response i have entered request call but no call received yet

I want to select channel as per new guideline but videocon not given services

My videocon consumer no[protected]
br...

Hon'ble sir/mdm,
I am having videocon d2h customer id 96294529 according to your rules i have subscribed channels successfully in 14th feb 2019. On 15th february i have called their technician for checking and paid him rs. 300/- for his visit. From 14th feb to 22nd feb. Called to customer care service from 9:00 am to late night 2:00 am but still not solve the problem. Every time i got a reply that after one hr. Service will be activated....

They just blocked my set top box without any reason and without telling me and now when i am trying to reactive it their customer care service ask me to call again 1-2 hours or sometime ask to call next day. Reason given to call again that technical issue is going on. This all is going from last 8 days. And from today 22 february they just stop picking up my calls. Morning i called them they ask to call after 2 hours as usual, so i called...

Respected sir i have complane against videocon d2h because i have to rechage my d2h account before 4 to 5 working days but still they are not activated my d2h account i have complain to videocon costumer care but they did not proper reponce i m still sufring from those problem.
This is my second complain plz find the problem n solve my d2h account costumer id[protected]....

Dear sir

From the last 25days i am trying to choose my tv channel pack on d2h.com website & it's mobile app. But after selection of chanel boukey when i am proceed to submit it says "your package is not migrated due to technical error."

For that i am contact to customer care executive 100 times but they are not solve my issue till date.

Even i sent complaint mail to customer care & nodal officer...

It had been 10 days and we are unable to select gold marathi combo.
All your customer care, technical office, back end office, call back office are not able to select gold marathi combo for my customer id:[protected] citing technical reasons.
Nobody from your company is able to tell "how many days it will require to rectify the technical error." and start the marathi gold combo.
Now no paid channel are visible, error...

I am sajid khan my d2h id is 30398020
My problem is related to the password means i am unable to login through password for an example when i signup fill (Customer id, rtn, email, password, confirm password) then submit it shows this email id has been already registered kindly use another email wednesday i talked to customer care and she said no email id is registered on this customer id she gave me complain no. Also (Dear sajid khan...

Am a senior citizen & veteran army officer.

My videocon d2h cust id is 11056840. I have 3 tv sets. Since 14 feb 19 paid channels are not coming on any set. I have spoken to their cust care everyday and 3 times to their supervisor, but no action has been taken by videocon d2h. The standard reply of cust care is that action will be taken in next few hours but nothing happens.

I have also lodged 3 or 4 complaints...

We had taken airtel d2h connection as we need channel mh one for live vaishnodevi aarti.

Wrt to account no : [protected], we have selected the package as per our choice in last week. Suddenly after that we had problem are were not able to view mh one and few other channels for which we complained and engineer has visited and resolved the issue. Again after 2 days we are facing same problem and not able to view subscribed channel...

I really do not understand how this videocon works. From past 2 weeks my d2h is not migrating to the new pack. I tried multiple time, i think more than 100 times. When i try updating, it say "your package is not migrated, due to some technical error. Please contact to customer care". Last week the customer care was not reachable, just 3 days back somehow i was able to reach the customer care. That guy registered a complaint (#[protected] about...

Respected, sir maine apna rechage karwa tha 4 to 5 days ho gye hai but abhi tak meri service chalu nahi hue call center wale response nahi kar rahe hai na koe saport kar rahe hai plz help sir.
Maine kae baar call center mai call kiya but koe bhi responce nahi aaya na hi koe phone uthata hai
Call centre wale ya videocon d2h ke taraf se bhi koe reponce nahi aaya so plz help n resolve my problem.
I hope u r resolve my...

Dear sir,

I have been trying to select my own channels as per trai guidelines. After selecting when i am trying to submit, it shows " your pack is not migrated due to some technical error. Please contact [protected]@d2h.com
If i try to contact customer care number [protected] either the number is always busy or they are not responding properly. They are asking us to keep trying until the submission gets completed. br...

Dear sir,

This mail is regarding to my complaint regarding not activate my package on my other hd set top box - smart card number - *7521 (Model name - d-sw-6666rf) which i closed on tuesday 19th feb. 2019.

I am using multiroom connection - one is sd and second is hd box. I was trying to contact customer care from last 10 days and told him that not active channels on my other box card no.- *7521 (Model name...

Hello,
My d2h customer id is[protected], i have been selected 'mera wala plan' in this the channel which i have selected they are not showing in my account and some different channels are activated which i do not selected and as i spoke to customer care they replied the channels are selected automatically, which is against the trai rules on selecting my channel again the error message show (Copy attached), kindly guide
I have...

I have forgotten my rtn against d2h id[protected]Ganapati l bhat) b altogether. Therefore change rtn to my present mobile number [protected]. Present plan "south indian gold sports" not covers my requirement of tennies sport viewer for that purpose remove all creket channes. All kannada channels may be inserted deleting tamil and maleyam channels. For this purpose basic pakage may be changed....