Videocon D2H — not responding to the issue and collecting the charges

G Harsha vardhan

from Hyderabad, Telangana

Address:

Rangareddy, Andhra Pradesh, 509325

Hi,

I have given a complaint to the videocon d2h customer care on 10th june, regarding the odu replacement & no signal. They were saying that the issue will be resolved within 8 working hours. But till now it is not resolved & for this issue i have called them more than 50 times since from last one month & i have mailed them about my issue also but till now it is not resolved, when iam trying to contact them, they are disconnecting my call. Please find the complaint number they shared with me about one issue.

Note: this account is on my fathers name: sivaramakrishnan

(1). Dear sivaramakrishnan g your complaint no.[protected] for customer id[protected] has been registered and will get resolved till sunday, june 16, 2019 02.40 pm

(2). Dear sivaramakrishnan g your complaint no.[protected] for customer id[protected] has been registered and will get resolved till tuesday, june 18, 2019 01.23 pm

(3). Dear sivaramakrishnan g your *complaint no.[protected]* for customer id xxxxxxxxx has been registered and will get resolved till *tuesday, june 18, 2019 06.26 pm*

(4). Dear sivaramakrishnan g your complaint no.[protected] for customer id[protected] has been registered and will get resolved till thursday, june 20, 2019 10.00 am

(5). Dear sivaramakrishnan g your *complaint no.[protected]* for customer id xxxxxxxxx has been registered and will get resolved till *thursday, june 20, 2019 06.31 pm*

(6). Dear sivaramakrishnan g your *complaint no.[protected]* for customer id xxxxxxxxx has been registered and will get resolved till *sunday, june 23, 2019 10.16 am*

(7). Dear sivaramakrishnan g your complaint no.[protected] for customer id xxxxxxxxx has been registered and will get resolved till sunday, june 30, 2019 06.59 pm

(8). Dear sivaramakrishnan g your complaint no.[protected] for customer id xxxxxxxxx has been registered and will get resolved till monday, july 1, 2019 12.23 pm

(9). Dear sivaramakrishnan g your complaint no.[protected] for customer id xxxxxxxxx has been registered and will get resolved till monda

Was this information helpful?

No (0)

Yes (0)

Videocon Industries customer support has been notified about the posted complaint.

Jul 19, 2019

Updated by G Harsha vardhan Even raising a mail, complaint and many calls they are not responding to my issue and without any information they are disconnecting my calls. Please take a necessary action against them.

Jul 22, 2019

Updated by G Harsha vardhan After raising a complaint on consumer complaints and mails, many calls videocon coustomer industries are not responding to my concern. Is this the way they wanted to do with customers. Please take an action immediately on videocon industries.

Jul 23, 2019

Updated by G Harsha vardhan Videocon D2H industries are not responding to my concern even after sharing the information what they asked. Thier customer support team is disconnecting the calls in between the discussion. I have called them more than 62 times till today regarding my issue.

Aug 02, 2019

Updated by G Harsha vardhan Can you please take an action against them because you can find my complaint date and my updated till now they are not yet responding on my issue. Please provide me an update regarding my issue.

Oct 18, 2019

Updated by G Harsha vardhan I hope you are taking care of the public issues but till now my issue not solved by them and even they blocked my number when iam trying to contact them the call is disconnecting immediately. As they mentioned I have maild the required details more than 40 times but till now not yet received any response from them. I wanted to know that how much duration they required to resolve the issue.

Related d2h reviews

View all 3326 d2h Reviews

Comments

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Mr. Vardhan,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

G Harsha vardhan's [Complaint's author] reply, Jul 16, 2019

I have mailed the same details to the mentioned mail id on 25th June, 2019.
But till now I have not yet received any response from your side regarding my issue.

G Harsha vardhan's [Complaint's author] reply, Jul 18, 2019

Even that I have not received any response from you till today on my complaint.

nivash banerjee

from Mumbai, Maharashtra

Sir,

Please update my name and address as mentioned below to this customer id which is currantly using by me.

Customer id[protected]

Name - Nivash Banerjee

Address - Kokar, Ranchi, Jharkhand

Previous owner name was Mr. Prakash address New Delhi.

Regards,

Nivash Banerjee

d2h Customer Care's response, Jul 17, 2019

Verified Support

Dear Nivash,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards

Shailesh K

from Mumbai, Maharashtra

Suddenly there is Signal Not Available message. I have called on customer care and no resolution.

Customer id :[protected]

d2h Customer Care's response, Jul 17, 2019

Verified Support

Dear Shailesh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards