Videocon Industries Complaints & Reviews

I purchase Spilt AC from dubai expo shopper in sep 2014 from Golden sun electronics RECEIPT NO 02036 & delivered in India. i fixed in april 2014 AC. In July first Remote problem occured after complaints received after 20 days another Remote. Now again problem complaint ref JAL [protected].Some ERROR 6 Showing. We are not getting good response. please check now iam thinking i did mistake to purchase videocon ac in dubai.MY Mobile no. [protected]. next time i will not prefer to any one to purchase in dubai videocon any item.

Sir, I have complained on dated 18.07.2015.Complain no. is PAT[protected].Your serviceman changed panel. After same day in night my led Tv is not working properly. Again I complained on dated 29.08.2015.New complain no. is PAT[protected].I am not satisfied your service. Model no.-vjw24fit-2ctf. Serial no.[protected]. Date of purchage.-19.10.2014. Mobile no.-[protected]. Email id.[protected]@gmail.com

Sir, maine paytm.Com se videocon telecom ke special recharge rs-19/-ka karbaya tha jisme mughe jankare de gaye k 600 mb data 3 days melega leken jab mujhe research succssful ka message mila or maine net use keya to mere balance se rs-40/- ka balance kat liya gaya or maine castumer care officer se bat ki to bataya gaya ki hamare esa koi special research nahe h mai jankare k leye photo b dal raha hu mai asha karata hu ke mughe uchet jabab melega than you

Sir i got a message from service provider that recharge of 48 and u got 1gb data and 10 balance after recharging i got data balance but they not provide main balance and after complaining to the customer they didnt provide me balance and told me that u r not received a msg but i gott offerable msg sir.

Respected sir Maine ak "Videocon z45 nova '' mobile purchase kiya tha 3 months k baad uski battery bilkul kharaab ho gyi or fir baad m earpho e bi khraab ho hya Lenin WO replace no kr the h bolte h ki 10 din baad aana Mje 3 months se jyada ho gye Pahle to mje onhone koi proof ya rassid b nyi Di this Muskil se warrenty khatam hone se phle k 2 din ki h Sir plse help Plse My cntct no. [protected] Pls

Delivery of the fridge is on 02/07/2015 purchased from you Pune rly.station rd.branch.Payment made on 27/06/15 by credit card.There are 2 small punch marks on the body of the fridge perhaps during delivery.2 times Videocon mechanic paid a visit & assured that it will be brought to the notice of the co.The main issue is regarding that items kept in the fridge gets wet, and water seepage problem is apparently seen.I have not got any satisfactory reply even after 1 1/2 months.Is the piece defective? I would thank you to depute some expert engineer to thoroughly check it at the earliest.

I ordered the mobile handset VIDEOCON INFINIUM Z40 LITE + ANDROID SMART videocon on 02.08.2015 which was delivered to me after 2 days vide order no. [protected]. But the said handset started creating problems just after two weeks. First, the display of the said mobile shows disturbances on the screen in on situation . This problem is growing day by day. Secondly, the charger of the said mobile set also stopped working after proper working of one week. Moreover, I was not supplied invoice bill separately from shop cj except the pasted invoice on the box.

Sir I purchase a Videocon mobile after six months there is some problem in my mobile keyboard I submitted my phone in luxmi service centre mg road nr dev cinema also pay 1100 rs but they are ignoring me and not returning my phone I also register a complain in vedecon mobile but they are also not responding

I bought a videocon mobile model z50quad imei number [protected] whose screen was damaged as i opened the new sealed packet and also had heating problem, as i gave my phone to service center they are asking for 20 25 days to repair even more .i needed this phone thats why i bought it now i have to wait for a month to get it .The quality of the built is also questionable as how long it will work .if this type of quality and service goes on videocon cannot sustain this market for long .Any type of help will be highly anticipated.

Respected Sir/Madam, I recharge my with 147/- on 29 june, 2015; and provided date o[censored]se data pack till 10 aug 2015, But this plan deactivate before due date. And i lose 750 mb data unused. I talked to customer care executive also. But he didnt response me well. He promise to call again after collecting necessary information. From 3 days, i m waiting for call. No rply from him. Resolve my Complaint.

Hi Sir/Madam,

This is to inform you on behalf of Mrs. Kabita Roy Choudhury (owner of the Mobile handset) that we ordered 1 Videocon Smart Mobile phone online from Shop CJ on 23/07/2015 (Invoice no[protected]..Order no- [protected]..Docket no[protected] which got delivered to our address on 27/07/2015. When we received this handset we tried to install the applications in our handset so that we could use the handset. While installing the applications we found those applications were getting transferred to phone memory by default and the space was too less due to which it was not allowing us to proceed further. Hence we changed the pattern from Phone Memory to Memory Card as one 8 GB Memory Card was already inserted to that phone. But still there is no joy as we are getting the Pop up message mentioning that phone memory is too less, which is completely wrong.

As this is DOA (Dead on Arrival) we tried to contact Videocon Customer Care and got through to one of the Executives who tried to troubleshoot but failed to resolve my problem. Then we were advised us to contact Shop CJ to get a proper resolution. Hence we contacted them but got no resolution and we were roaming from post to pillars as we were advised to visit the Videocon Authorized Centre. Please check the details of the Centre -- Sree krishna service center (videocon authorised service center)..29C Bentinck Street..Ground floor..Room 7..Kolkata. Even we didn't get any resolution from the service centre and we asked them to replace the handset or give our money back. Service Centre Executive advised me that I need to contact Shop CJ to get the DOA letter so that they can either replace it or reimburse the money for the Mobile handset. Again we contacted Shop CJ over the phone but they refused to issue DOA.

Finally we contacted Videocon customer care, told them all the issues and got this matter escalated to Videocon Kolkata Head Mr. Rajendra Prasad (rajendra.[protected]@vmhd.in) who wasn't professional enough to handle this matter and was asking for our personal contact number in this regards which I find quite irritating and intolerable.

This is an earnest request kindly look into this matter and take this matter seriously as the behaviuor and service of Videocon isn't good and ludacris. Please help us in getting the money back as we don't want to continue the service with a lame company like Videocon.

Hi, My KenStar AC which I bought in the month of April 2015 got defected in July 2015. After that 15 Days back, I registered a complaint for repair on[protected] and reminder after one week but it's been over 15 days and no one has turned up to repair the AC. After summers, the usage of AC will be very little and after that next year I will not be getting any after sale service as it is under only One year warranty. I dont understand what to do know. I want an action on that immediately. RTyagi Budhanpur, Bijnore [protected]

I have purchased videocon freez on 24 - april 2012.
Now it is not working. I have complained on their no [protected] on
[protected] with co no - jab[protected] then they replaced comressor and charged me 1249 ₹ but freez doesn't work then again i complained on[protected] with co no jab[protected] but now they are not responding. Compressor is under warranty. Please do something. . .

Dear Sir, I have purchased 32led TV from paytm and contacted to customer care then he booked my service and provided below details - - - Dear Customer Comp.no GUR[protected] will be service by HANSRAJ-[protected], SVC Center [protected] Provide S-Code S93223 only after satisfactory job completion Today engineer come at home for installation but he has denied to installed. He was telling that videocon doesn't give warranty through paytm purchasing. I am very upset, kindly immediate arrange installation. Regards Somesh [protected]

We Sorry To Inform You That I Purchase One Refrigerator from Your Company At Garg Electrical Dealer, Yamunanagar Bill no, 5645, Model no. VZ205, Amount 13500/-. But Unfortunately The Refrigerator Was Not Working Properly I Call Customer Care But In Vain. After Calling Your Executive Has Came At Our Home But There Is Not Good Response From Your Side. Till Date The Refrigerator Was Defected, So I Would Request You To Please Take Strict Action...

Sir i had made the recharge of 57 and offer shows on *123*7# 200 mb data for 28 days instead of this i had receive call rate cutter which makes my call 30p/m .
Please make changes on my recharge so that i can enjoy 200mb data for 28days or refund my Rs 57 into my a/c.

[protected] This is my cell number.


Thanks

Dear Sir, Good Morning. Have A Nice & Wonderful Day. I Dilip P. Shah Reside At B / 105, Kamala Ashish No. 3 CHS. Ltd; Mahavir Nagar, Dahanukar Wadi, Near HDFC Bank (Land Mark), Kandivali – West, Mumbai - 400067. (Maharashtra). Mobile No. [protected] / [protected]. My Split A/C Do Not Cool. So I Make Complainant to Your Customer Care.. My COMPLAINANT No: - S 05303. You Send A. K. Cool Care For Its. He Told that Gas Leakage was There. Then He Repairs. He Charged For Gas Rs. 2, 350.00 + Rs. 150.00 For Pin Replacement. I Paid Total Rs. 2, 500.00 On His Bill No. 58 Dated 12/07/2015. In 3 Days Again No Calling. So I Called Him, He Picked My Phone On Dated 18/07/2015 & Told Me He Will Come On 19/07/2015. But Not Come. So Again I Called Him On Monday Dated 20/07/2015. He Told Today He Will Come Sure. But Not Come. So From Yesterday Evening To Till Time He Do Not Pick My Phone. His Mobile No. [protected]. DO NEEDFUL. NOTE: - GUARANTEE FOR GAS IS FOR 3 MONTH. Kindly do the needful, Thanking You, Yours Truly, DILIP P. SHAH Note: - I send My Complaint to Videocon Customer Care By its Mail.

Dear Sir, I have purchased a videocon mobile from universal mobile centre tuticorin vide rt no. 1039643/26.4.2015 for Rs.2750/- It is not working on 10.06.2015 Universal mobile centre directed to Fatima service centre, tirunelveli Engineer name MR.ISMAIL his mobile no. [protected]. He was received my mobile phone and acknowlege the bill and sent to ho for service. Till date he was not proper answer and confuse. Kindly inform to my mail id [protected]@gmail.com & my mobile no. [protected] - shanmugasundaram for what is the problem to solve the repair. And infrom when my mobile phone given to me. Please inform to me Thanks and awiting your reply. I am worried about this. S.Shanmugasundaram

I have purchased a videocon infinium z 45 nova from flipkart in february 2015. However the battery went wrong within 2months now i cannot use the phone and whenever I go to the service station they say battery is not available I feel i have been cheated .

Dear Sir, I am very sorry to inform that today I had talk with your c.c no regardig my problem and given a.m.mobile No and contact person name in the morning aroubd 9.30 am.then I will contact to mr maitra, but so many time his cell is ringing but he could not pickup the phone, at last when He pick up the phone his behaviour is rough and not a professional attitude.