Videocon Industries Complaints & Reviews

Iam using your services since last 5 years, Iam always happy with your services, But to my surprise that i am receiving very bad response from your customer care center my last three cal were totally neglected by associate and senior of that particular department as well, That customer care executives are not having manners of talk to the customer and also not having the product knowledge.I have activate name caller tune on my number one...

My name is Pradeep and my phone number is [protected]. I got 3 messages continue at 3:45 AM, first of them was that I have 20 MB data left, second was, I have 50 MB data left and last was that I have 100 MB data left. And today I have no balance in my account which was around 62 Rs. when I slept. now if consider that 100 MB was first message then 50 MB and at last I got 20 MB left in my account and all messages were of same time 3:45 AM. then...

I never seen such type of cheaters ...i jst call them asking for some kind of help...and after disconnecting the call they own there own start recharging different packs ...and my balance is getting deducted from my main account balance...and when i call them again they jst listen and disconnect my call without solving my problem and giving me proper answer...!!! Even there service quality is bad there internet speed is like turtle......

sir i got a new air conditioner from above details, (date of purchase ;8/4/15sir he send personal fitter.i asked why u not send company fitter. he deined .on opening their is dent in compressor .sir distributor not take any responsbillity. date of purch...

I have a retieler on my shop no videocon sellsmen come on my shop plese do needful in this metter My Shop details- Name-Balaji Zerox Address-1042 Shantinagar Nana Chiloda Near Radhe Kishan Bunglows Ahemdabad -382330 Contact no-[protected], [protected], [protected]...

Good evening I bought one 40 inch Led tv from kannur Nikshan Electronics Kerala the purchased date was[protected] . My Tv was not working last week it self . i made a complaint on that showroom and[protected] videocon service man come to my home and check the tv and he said that the parts is not avalible at kannur . it wil take 2 days and with in two days he will clear the problem . But there is no positive reply yet . I am waiting for...

Dear Sir/Madam I have Purchased the sim card number [protected], before two days. I had got initially balance of Rs.40 and 200 MB internet data free. Now After two days, I tried to call with the videocon sim, balance is nill. I had call to customer care, cc executive replied that without any charged call done, I have used internet, (wherever I have got it free data) so due to usage of Internet, I have lost my balance. Kindly request...

It is not even 2 years that we have purchased the videocon air conditioner 1.5 Ton - and the compressor failed. We registered the complain and the company said that the compressor will be replaced and they charged me Rs. 2500 for gas filling. With in 1 day again the AC Stopped working and when the service technician came he took the machine and said that now there is a problem with the conduit and the conduit has to be replaced and now the...

I had bought Videocon split ac last year April Month. For installation people come properly. I Have free service for first year. So during this year I register 4 times for the service of the AC but every time executives cancels the complaint with various reasons or they didn’t respond at all. My latest service request on 25th March2015 with reference no THA[protected]. which was also unattended . When again make complaint on after...

Sir, i have a Air conditioner of 1.5 ton, now i faced cooling problem in it so i complained it on service centre (Comp. no. AGR[protected]) and Compressor of AC has 5 year warranty and its in warranty but still i m not getting proper response from them. Name- Abhay kumar Rastogi Contact no.- [protected]...

I purchased a new led tv of videocon on 24.3.15 from capital electronics rajarhat, kolkata-135 . installed on 24.3.15 at 9 pm with d2h cstomer id[protected] . picture not coming from next day ckd by videocon tech both d2h & tv said panel u/s on 28.3.15. local dealer of capital elec, rajarhat not responding properly need immediate replacement with new one.details are given below- medel no-vkc22fh. company -videocon, s/l no[protected],...

Dear Sir/Madam, I purchased the refrigerator on 6th jan 2013 and used one year and after that this was giving problems like gas problems, cooling and now again it is giving cooling problem. I made complaint on phone and person visited home and he said we need to replace freezer and it will cost Rs.3200 more, I already incurred 2000 on this within a 2 years of purchase. I want you to please replace this freeze as I am thinking that...

Hi. My 40" videocon led-tv (with inbuilt set-top box) was purchased from vijay Sales (bhandup branch) on March 13th 2015. Following the purchase the process (as explained to me) was to deliver the tv (by vijay Sales) and Installation (by videocon), which is completed in total 4 days. My tv is still lying in the house and vijay Sales has been falsely communicating the installation schedule of the videocon personnel. Since I am living...

I had bought this Videocon doubble door fridge on 26 Jan 2013. I will curse this day forever. Coz on this day i bought your useless fridge which does not cool or make ice. Your customer service says that the warranty has expired. ON WHAT?? " Sir 5 years warranty on compressor" is what they say . And what am i supposed to do with that 5 years warranty on a useless compressor which does not cool my fridge. Like a shameless creature they say...

I ordered a Videocon 40" LED HD TV through flipkart order# OD[protected], on three months o[censored]sage the TV when turned off and turned back on, it brings up a random channel and not the one that was on during the turn off time frame along with huge noise. I could not reach the contact numbers provided for flipkart and videocon, no one responds or the number is invalid. I can troubleshoot if there is any settings that could be changed...

Hi, I got a flash message after calling that i am eligible for 151 TT on 125 recharge but didn't got anything extra apart from that i checked by sending message to 60000 and found that i have a offer for 400 TT on 350 recharge but again no extra talk time given, called customer complaints @198 several times but they were helpless on this and also refused to raise a complaint and also they were not able to help out proper;y every time. They...

Order ID OD[protected] with Reference Number: [protected]Technician Visit-Videocon-VJE32HH-2XAF [Incident: [protected]] (4) Re: Order ID: OD[protected]Technician Visit-Videocon-VJE32HH-2XAF [Incident:[protected]] 1) Product was delivered and installed (32inch Videocon TV). 2) After installation, it was observed that TV was returning back to Channel 1 & High Sound Bar#30, soon after switching on TV (instead...

Dear Sir/Madam We had purchased a electric Geyser 15 Ltr from Anu enterprises- b-12, Jharkhand apartment, jharkhand mode, khatipura, jaipur, vice invoice no -1477, dt 03.11.2014 which is under warranty . However it is out of order since last four days we have register complain ( complain no-0211 dt.march 12th’2015) but no one supervisor attend this complain, I think This product is of a reputed group Videocon but no body is taking care,...

I done a recharge of 7 (unlimited night Internet) two times. Money detucted but my plan not activated when I complaint according this on 198. the customer care operator, he told you don't active any plan. but I receive the confirmation flash message. I activate again, but also second time its not working.customer care operator give me wrong information, and cut my call also blocked my call. when I m call on 198 its not work.you also verifying...

Dear Videocon I am proud buyer of Videocon double door refrigerator, bought on 28th Oct 2014. The product details are below and is bought by me from Easyday store from Gurgaon. 4 days back the compressor got faulty and I accordingly logged in complaint with service centre with complaint no PUN[protected] Within hours the service guy came to my place and said the compressor needs replacement and since the refrigerator is in warranty,...