Videocon Industries
Videocon Industries Ltd.
Customer satisfaction rating: 47%
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4514
COMPLAINTS
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Videocon Industries Customer Care

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Address
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad
Aurangabad
Bulandshahr District
Uttar Pradesh
India - 431105

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
525
down
239

Phone:
Phone:
up
328
down
162

Additional info

Corporate Office

Fort House, 2nd Floor, 221, Dr. DN Road, Fort, Mumbai 400001



Corporate Office (Marketing, Service & Support)

296, Udyog Vihar Phase-II, Gurgaon, Haryana


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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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47%
Complaints
4514
Pending
0
Resolved
2080
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Videocon Industries Complaints & Reviews

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Gurjindersamra
Sir I am customer of videocon D2H.My videocon id is[protected] and my register number is [protected]...
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Hi All,
We bought Videocon Tv just its a very old and renowned company. we saw its TV from our childhood. But current...
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This is with regards to my d2H connection under customer ID – 69098694 & my name is - Arun PR Krishnan.

I...
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My ac not working problem of compressor
Jun 07, 2021

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    I want to submit Complaint Positive Review Neutral Comment
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    Customer ID -

    Dear service provider,

    Please note that from last 6 months I am not able to see...
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    We have purchase one TV of Videocon on 29th October 2016 with 5 year warranty but despite our repeated complaints to the Company...
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    Hi,

    This is regards to complaint which was raised in the month of March and is still not resolved.
    br...
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    I had purchased a Videocon tv on 29/10/2016. In december 2019, i raised a complaint and on 29/12/2019, one of their representative visited my home and provided a job card and charged me Rs 900. Even after following up several times in past 16 months, TV is not repaired yet.
    Videocon Tv not repaired after 16 months of complaint
    Videocon Tv not repaired after 16 months of complaint
    May 14, 2021

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    Videocon Industries customer support has been notified about the posted complaint.
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      When enter mobile number on videocon d2h site for login, it says mobile number is not registered. But when enter customer...
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      Dear sir/madam,
      I'm a regular customer of Videocond2h having customer ID.47511825 Yesterday I requested to close my...
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      [Resolved]

      I have D2H RF STB with RF remote. It's a bit of a surprise that when it was installed the service engineer just off the record told me that sometimes the STB loses its pairing with remote.

      For last several months it worked fine. However since last few weeks, every few days the STB - RF Remote pairing is lost and I have to manually pair it up.

      This is a lot of inconvenience as it suddenly after a few days randomly loses pairing.

      I wanted to try master reset but the system is locked. All I can do it press the reset button on STB and pair it again.

      Does D2H have any permanent solution to this issue? Is so please comment below and provide a solution.
      Aug 5, 2021
      Complaint marked as Resolved 
      May 02, 2021

      Complaint Status

      Videocon Industries customer support has been notified about the posted complaint.
      Dear Customer,

      Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

      Thanks & regards
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        I am trying to disconnect my D2H services, but not able to do so. The call center stated that I need to login to the website and do it. This is really ridiculous.
        Apr 30, 2021

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          I have raised the complaint regarding my Videocon LED TV, It is under warranty.
          After Engineer's visit on 15th Jan...
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          Could you please change my registered mobile number to another mobile number...
          I lost my old Mobile number
          Apr 23, 2021

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          Videocon Industries customer support has been notified about the posted complaint.
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            My videocon AC are not working than mt nearby videocon agent for ageny contact than he is 1st tym problm solved and many party...
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            Dear sir,
            I am rajeev from bareilly u.p
            I have videocon marvel ecofresh small size refrigerator, Which is not cooling/working and a gas is being leaking from freezer...Plate.
            So you are requested to kindly get it repair as soon as possible
            My no. Is [protected]
            Out of warranty product
            Apr 22, 2021

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            Videocon Industries customer support has been notified about the posted complaint.
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              Hi, I was missed my mobile so I want to change my mobile number in my d2h account

              Customer Id:[protected]br...
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              I have registered multiple time for DND and also registered complaint at videocon d2h but still receiving calls from videocon d2h. daily 8-10 calls, con number[protected]
              Apr 19, 2021

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              Videocon Industries customer support has been notified about the posted complaint.
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                I am having trouble with my Videocon D2H box like "c14 :smart card not paired with box" and i called customer care they said...
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                Videocon d2h suffering on me to automatically activated channel without our knowledge. And my recharge dates reduced 30day...
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