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Videocon Industries Complaints & Reviews

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Last updated Feb 10, 2024
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Videocon Industries Phone Numbers

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1800 223 400
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+91 73 5587 3558
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168
+91 12 4671 0600
110
78
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Videocon Industries Head Office Address

14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad
Aurangabad
Bulandshahr District
Uttar Pradesh
India
431105

Videocon Industries reviews & complaints page 8

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F
Fintan aj
Jul 15, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
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Recharge customer id has been changed because the company did'nt update new customer id in website and app

Dear Team,

I want to informed you that while recharging through PAY TM website for my ANNUAL RECHAGED PACK I have put my customer id as[protected] instead of Customer ID.[protected]. So I immediately called Videocon d2h customer care and as confirmed with your customer care it is wrongly credited. I request you to kindly give credit of amount Rs. 3132/- in my account immediately.my conatact details:[protected]
email:[protected]@gmail.combr...
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J
Jill19
Jul 14, 2021
Jul 19, 2021
This thread was updated on Jul 19, 2021
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D2H connection -Account name- incorrect spelling

Customer ID[protected]

The spelling of the account name (first name only) is wrong. Please correct the first name from SPARSHA to ESPERANCA
I had asked your agent via call to do so but he said I could do this via d2h app but I can't find any options to do. Hence, please do the needful and confirm once completed.
Thank you.

Also, I have recently changed my RTN but I am still receiving calls from D2H...
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M
Maurya Neelesh
Jul 10, 2021
Jul 10, 2021
This thread was updated on Jul 10, 2021
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Complaint letter for poor refrigerator service and compressor replacement

Dear sir
I have purchased refrigerator model 190 ltr before 4 year and now there is problem vthe cooling system and compressar not working it under warranty so I have been a loyal customer for 4 year and have always been perfectly satisfied and happy with my purchase this is the first time something like this has happened with one of your products.
I mean hoping that you my be able to send me a replacement product.
...
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L
LogPandit
Jun 30, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of RMN Customer ID : 221083480

Address:Honavar (TP)

Dear Sir/Madam,

Need to change my registered mobile no. for videocon d2h connection and the customer details are as given below;

Name :Gopal Narayan Hegde
Customer ID :[protected]

Regards, Gopal Hegde...
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G
Govindan.narayanan
Jun 28, 2021
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Cheating &Eating subscriber Money ! Compliant I'd : 93151033

Hi, I am a videocon d2h user Since 8+ years, i am facing lot Of issues regarding services of videocon d2h, which includes wrong add-on activation, frequent unfair balance deductions.

my disappointment it has happened again and again !

As it's happening frequently i request you to intervene & provide resolution and find Root cause of the issue. Lodging complaints again & again isn't feasible with videocon d2h...
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S
subham kar
Jun 27, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
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Set top box installation

Address:Suneilo, Suneilo, kendrapara

Booked a HD set up box with RF remote through d2h infinity app but still can't able to get the installation or any call from the technicians. Already tried to customer care number many times as they could not able to resolve any solution. Kindly update and do the installation as soon as possible....
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Praveen Mahadevaiah
Jun 26, 2021
Oct 14, 2021
This thread was updated on Oct 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong recharge done need Refund

I wish u to inform that ₹1500 Wrong recharge was done for sub ID:[protected]. Please refund the same.

Screenshot attached for your reference.

Regards,
Praveen M
[protected]...
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Hello Sir

My refrigerator not working last 5 days. please repair my refrigerator as well soon, refrigerator model No. REFVU203PTRO-FDK, my refrigerator is under guarantee right time, I have attached photo of model number.

Nitin Pal
Cont.- [protected]

Adress- Mandi Bhaskar Ganj, Jalalabad, Shamli, UP 247772...
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R
Rajput sani
Jun 24, 2021
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AC compressor

Address:New police line Bashishtha Puri Ara Bhojpur bihar

Hello sir
I'm Aswani Kumar Singh main complain ki thi 7April ko split AC ka jiske baad.company ka technician visit ki 1 week k baad. Or AC ko check kar k baatay ki AC ka compressor kharab hai.. Too use change Karna hoga.. So Mera product compressor warranty me hai.. So main bola ki change kar do too usane bola ki company jab day gii too change ho jaye gaa.. Main bola ki kab tak compressor change ho paye gaa too because bahut jaad...
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D
Dabbu@9970
Jun 16, 2021
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TV volume is not increasing

I am having a Videocon 'INTEGRA' TV whose volume is not working towards increasing mode.Kindly do needful....
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V
vnellai
Jun 15, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Supply of remote of videocon DTH

I bought a remote about 3 months ago. But within 3 months it is not working and changed a new one. The dealer charged Rs.375/- whereas the company rate is only Rs.275/- .When I complained to customer care, they do not want to listen and disconnected. Most discourteous....
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R
Rohitback
Jun 10, 2021
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Call disturbing

Prashant Ambekar
Sir I am customer of videocon D2H.My videocon id is[protected] and my register number is [protected] which I have registered with videocon.I dont want any call from any company thats why I have registered my number for DND service but from videocon I am receiving too much calls on daily basis. 29 number has been blocked by me of videocon but every time they use new number. The snapshots which I have attached you can...
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R
Rohitback
Jun 10, 2021
Jul 12, 2021
This thread was updated on Jul 12, 2021
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Unwanted call

Address:Sagar row house 04 shivsamarth, Nagar Kishor Suryavanshi road, Behind RTO office Nashik

Gurjindersamra
Sir I am customer of videocon D2H.My videocon id is[protected] and my register number is [protected] which I have registered with videocon.I dont want any call from any company thats why I have registered my number for DND service but from videocon I am receiving too much calls on daily basis. 29 number has been blocked by me of videocon but every time they use new number. The snapshots which I have attached you can check...
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S
Suchita Garg
Jun 8, 2021
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Not worth to call Customer care and technician

Hi All,
We bought Videocon Tv just its a very old and renowned company. we saw its TV from our childhood. But current experience shows 'Old is never gold, it loses its images as it grows.

last week I called customer care to repair my Videocon tv, the issue is 'Backlight issue', they didn't communicate that they will send the technician from 3rd party and the 3rd party technician will provide their own bill, not company....
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S
sreekanth.121
from Hyderabad, Telangana
Jun 8, 2021
Jun 8, 2021
This thread was updated on Jun 8, 2021
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D2H not working. New remote request is pending since 3 weeks

Address:Kollam, Kerala

This is with regards to my d2H connection under customer ID – 69098694 & my name is - Arun PR Krishnan.

I had raised multiple complaint regards to my IR remote change 2 weeks back. I have been continuously chasing with customer support to get it resolved. Always the response from the support team, the issue is still open. Hope your team will understand how difficult it is during this pandemic situation without any TV.br...
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Lillu@20
Jun 7, 2021
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My ac is not working

Address:VIllage Post office Baroli Palwal Haryana 121102 mob no 8285011000

My ac not working problem of compressor...
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S
Shah.khan
May 29, 2021
Jun 2, 2021
This thread was updated on Jun 2, 2021
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D2H device charges

Customer ID -

Dear service provider,

Please note that from last 6 months I am not able to see more of channels in my D2H set of box like no movie, no news, no social channel too.

Now from last 4 days getting a message 'signal not available'.

I sent an email got an automated response.

I called the customer care number, after 15 mins wait I managed to speak with one...
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S
Salesh Baisla
May 27, 2021
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TV not being getting repaired under warranty

We have purchase one TV of Videocon on 29th October 2016 with 5 year warranty but despite our repeated complaints to the Company and Dealer no one is coming to get the TV repaired. We are feeling cheated by the Company.
The TV bears S.No.[protected]
M.No. VKZ39FH11CAF...
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S
Shweta Shriyan
May 16, 2021
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Videocon technician broke our tv

Hi,

This is regards to complaint which was raised in the month of March and is still not resolved.

We had register a complaint of our Videocon Smart TV. The issue was that TV was getting restarted on its own. After registering a first complaint, a technician had visited our place and had mentioned the issue was with the motherboard and the costing for the motherboard was 4000. By next week we had confirmed the...
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Shobhit Mehra
from Bhopal, Madhya Pradesh
May 13, 2021
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Videocon Tv not repaired after 16 months of complaint

Address:Dm-14.402, IBD hallmark city, Kolar road, Bhopal

I had purchased a Videocon tv on 29/10/2016. In december 2019, i raised a complaint and on 29/12/2019, one of their representative visited my home and provided a job card and charged me Rs 900. Even after following up several times in past 16 months, TV is not repaired yet....
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