Videocon Industries
Videocon Industries Ltd.
Customer satisfaction rating: 47%
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4521
COMPLAINTS
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Videocon Industries Customer Care

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Address
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad
Aurangabad
Bulandshahr District
Uttar Pradesh
India - 431105

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
526
down
239

Phone:
Phone:
up
330
down
162

Additional info

Corporate Office

Fort House, 2nd Floor, 221, Dr. DN Road, Fort, Mumbai 400001



Corporate Office (Marketing, Service & Support)

296, Udyog Vihar Phase-II, Gurgaon, Haryana


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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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47%
Complaints
4521
Pending
0
Resolved
2081
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Videocon Industries Complaints & Reviews

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I have purchased lcd of videocon in 2010 and as a part of videocon paisa vasool 2010 offer, i have received a voucher no. 37572 of rs. 13000
As per requirement, i have sent the original voucher & a copy of pan card at following address vide awb no [protected] (Tracon courier). It has reached the destination on[protected]:

Office address:- bmo dept,
Videocon industries ltd,
14 km stone, aurangabad-paithan road,
Village chitegaon, tq: paithan
Dist: aurangabad 431105

Contact no –[protected]
+91-[protected]

Its more than 3 years of my repeated reminders, i have not received my money back. I have made more than 20 reminders and above provided phone numbers are also not working. Kindly send give my money back (With interest), other wise i will go to consumer court and even to pmo office
Aug 15, 2020

Complaint Status

Videocon Industries customer support has been notified about the posted complaint.
Aug 23, 2020
Updated by [email protected]
No response yet . Bill of product is attached herewith

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    I want to informed you that while recharging through PHONE PAY website for my MONTHLY RECHAGED OF D2H I instead of Customer...
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    I have recharged Videocon d2h with 376 rupees which I've been recharging same from 3 months ... But I've facing many isssues...
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    Hi team,
    This is in reference to one product which i have purchased on 30/06/2017 from taori marketing having branch...
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    Antina nd set of box are given but still remote are not given by agent... He says their is remote problem nd not start connection still.. So plz provide us remote as well as agent...
    Thank you
    Aug 07, 2020

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    Videocon Industries customer support has been notified about the posted complaint.
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      Respected sir/Mam
      I registered my complaint on 18 July 2020 but there is technician has came on 22 July 2020 to my...
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      It has been about 322 days since the technician arrived, but the TV is not yet made. Also took a service charge of ₹ 596...
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      Registered complaint about LED 43 inch TV ON 6th June & paid rs 500 as fee for checking tv fault .service engineer closed...
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      He technician from videocone came and said the TV check, said motherboard has deteriorated 596 rupees videocone ka technician...
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      Respected sir, i puchased the phone on 22.05.2020 and the phone is not working properly. Audio is zero. The charger is not...
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      My fridge was doing well just apart from the freezing issue...it had no other complain.. when I called customer care this...
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      Dear Sir,

      This is to inform you that I am one of your Videocon brand customer Venkatesh Sankar pillar had...
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      I had bought sansui tv-contvs5017a on 13th feb 2016 under the jdul offer. A 5 years warranty was given on this tv. I request you to get my tv repaired as per the terms of warranty.

      My address is b-401, orange woods, new collectorate road, gwalior (M. P.) and you can contact me on [protected], [protected].

      Regards,
      Amit saxena
      Jul 25, 2020

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      Videocon Industries customer support has been notified about the posted complaint.
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        I have just installed the d2h decorder but its showing c06: smart card not authorised. Do help me on how to move about. They asked me to refresh the account i tried to refresh and technical issue message came out. Tried to refresh the same thing appeared again where there an error of c06 smart card not authorised. Please advise me i have been going through this for the past 3 hours.
        [protected]
        Jul 25, 2020

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        Videocon Industries customer support has been notified about the posted complaint.
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          I have Purchase a Videocon D2h DDB Smart televison inbuilt in d2h in this televion but shopman not given a customer id and...
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          On18/6/17 we have purchased sansui led model :32hb12xaf tv from jain trader, samta nagar thane, maharashtra for rs.18500....
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          Picture is not displaying only sound comes.
          Jul 19, 2020

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          Videocon Industries customer support has been notified about the posted complaint.
          sound is good but for the last one month picture is not playing,
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            I have videocon dth connections last 5 years, i was subscribed tamil package, customer i'd[protected],
            Display shows...
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            Thus unable to create my own channels pack as par trai guidelines.
            Contacted number of time to customer care numbers...
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            For my washing machine, washer not working. Have raised the complaint on 2 june. Executive visited and informed that the motor...
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