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Videocon Industries Complaints & Reviews

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2.3
Updated: Nov 11, 2024
Complaints 4626
Resolved
2094
Unresolved
2532
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Videocon Industries reviews & complaints page 5

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A
abhishek91g
from Delhi, Delhi
Mar 9, 2022
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Address: E3/15, Block E 3, Jhandewalan Extension, Jhandewalan, New Delhi, Delhi 110005

I have purchased a 40 inch LED tv from EP electronics paradise Pvt. Ltd. having model no:- WWBTWKU40GH17XAH and serial no:[protected]. The LED stops working on 24th May 2019 amd i have raised a complaint on May 24, 2019, and the executive visited the next day and found that the panel is not working and needs to be replaced. He charged Rs 500/- and told that it would take a week to replace it. Now its been 1.5 months and no one is picking up the call and responding to my calls. Even Ajay Singh(+91-[protected]), the manager of west Delhi is not picking up any calls. Please help me in this case
Videocon Industries customer support has been notified about the posted complaint.
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    V
    VedBhardwaj
    from Chennai, Tamil Nadu
    Mar 1, 2022
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    Address: Jabalpur, Madhya Pradesh

    Hi,

    My videocon home theatre remote stopped working, the buttons are ripped off. I almost searched every shop in Jabalpur (M.P.) for it but they said the product has been stopped manufacturing and i'm unable to operate my home system and even in online too i can't find it and even i can't find it on videocon store too. So please inform where i can find new remote for my home theatre. Kindly help me out even if there is any universal one available.

    My email id: [protected]@gmail.com
    Videocon Industries customer support has been notified about the posted complaint.
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      D
      Dsandhu83
      from Karnal, Haryana
      Feb 19, 2022
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      Address: Karnal Haryana

      After completing of paisa vasool offer 3-4 year still my money not received
      +1 photos
      Videocon Industries customer support has been notified about the posted complaint.
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        S
        Sushil Janeshwar Goyal
        from Pune, Maharashtra
        Jan 31, 2022
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        We have purchased a TV under Videocon Paisa Vasool Offer 2010 and have a bond of 12000 . But we are unable to get our money
        Videocon Industries customer support has been notified about the posted complaint.
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          N
          Navin .d
          from Chennai, Tamil Nadu
          Jan 31, 2022
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          Address: Maruthi Nagar madambakkam chennai 126

          My name is k.dayalan registered mobile number is [protected] I'd is 90873582 which is recharged by 300 rs it must need to refund for to because it not used by me i am using another airtel dish so kindly refund my money
          Name:k.dayalan
          Bank: Indian bank
          Account no:[protected]
          IFSC code:IDIB000M219
          PAYTM NO:[protected]
          Jan 31, 2022
          Complaint marked as Resolved 
          I need my money back because it is recharged to my old account which I am not using
          Videocon Industries customer support has been notified about the posted complaint.
          Jan 31, 2022
          Updated by Navin .d           [protected] is my personal number
          [protected] is registered number
          ID 90873582
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            A
            arjungole
            Jan 24, 2022
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            Videocon d2h continuesly calling on my mobile number I am really frustrated. On my mobile number [protected]
            +1 photos
            Videocon Industries customer support has been notified about the posted complaint.
            Jan 24, 2022
            Updated by arjungole             I asked them to activate dnd but we getting spam calls and no dnd activated yet
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              P
              Pratiksha Raj Singh
              Jan 20, 2022
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              Address: 5/6 Type -3 Block -5 Collectorate Colony

              Set up box is not working
              Videocon Industries customer support has been notified about the posted complaint.
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                C
                coolAbhishek
                from Varanasi, Uttar Pradesh
                Jan 13, 2022
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                Hello,

                By mistake, I have recharged my old videocon id ie.[protected], and now this ID is not valid. The amount of recharge done is 300 and transaction id is[protected] happened on[protected] at 12:07 pm.

                requested to please return me money as soon as possible.

                thanks
                Abhishek
                +1 photos
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                  A
                  Adi Sahoo
                  Jan 10, 2022
                  Resolved
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                  Address: Cuttack , odisha
                  Website: Videocon dth

                  Dear sir,
                  I have wrongly recharged to my old videocon Dth customer ID[protected] of Rs 300 . So I want my money refund
                  Please kindly issue my problem
                  +1 photos
                  Feb 24, 2022
                  Complaint marked as Resolved 
                  Not solved yet
                  Videocon Industries customer support has been notified about the posted complaint.
                  Feb 24, 2022
                  Updated by Adi Sahoo                   Please solve this
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                    S
                    Satam Roy
                    Jan 9, 2022
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                    Address: Kanchrapara, West Bengal

                    Dear Team, Please note that I have recharged and my account is credited, but the same is not reflected in my D2H account. Have spoken with the customer care service team, where in they have asked to wait for 24hrs. Amazing. The payment has been deducted from my card, and you expect me to wait for 24hrs to watch TV. Please look into the matter, as customers are harrassed unnecessarily.
                    Videocon Industries customer support has been notified about the posted complaint.
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                      N
                      nirgh2001
                      from Kolkata, West Bengal
                      Jan 4, 2022
                      Resolved
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                      Resolved

                      Kindly revert by email only soon.

                      I have purchased Videocon d2h remote rf few days ago and they have provided faulty remote whose fault can't be deducted easily during installation, auto pairing not happening, everytime settop box restart pairing needs to be done.
                      They declined to replace remote rf remote.
                      Kindly take stringent action against Videocon d2h.

                      PS Srijan Corporate Park, Block GP, Tower II, Unit NO. 1105, Sector-v, Salt Lake, Kolkata - 700091
                      Aug 22, 2022
                      Complaint marked as Resolved 
                      Resolved
                      Videocon Industries customer support has been notified about the posted complaint.
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                        S
                        Sachin vitthal khade
                        from Ashti, Maharashtra
                        Jan 4, 2022
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                        Hi,
                        I had purchased videocon led tv on 6th June 2021. But led speaker was damaged on 1 Nov. So, i called to service centre for my complaint having complaint mobile no-[protected] . Then one service executive came my home and check then told me that one inside part damaged and told me that one service executive will come here and will repair that after 3 to 4 days. But till now no one came here for repairing my tv. After that i have called many times to your service centre and they said everytime that within 2 or 3 days your issue will be resolved. But till now it's not resolved. Also last week i puted mail regarding that but till now didn't get an any update regarding that.
                        So give me ultimate solution, I don't to take serious action against your company.

                        Regards
                        Sachin khade
                        Videocon Industries customer support has been notified about the posted complaint.
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                          V
                          vdm1961
                          from Gandhinagar, Gujarat
                          Jan 3, 2022
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                          Address: Chennai, India

                          I am a customer of videocon d2h connection. I am receiving pre-recorded calls more than 3 times daily from +91 [protected], +91 [protected], +91 [protected] etc. It is disturbing me while I am working online and while I am sleeping. I have blocked those many phone numbers but they are calling from new phone numbers. Thus the videocon company harassed me so I want to get rid of the videocon company's calls.
                          Videocon Industries customer support has been notified about the posted complaint.
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                            M
                            Mohitv916a
                            Dec 27, 2021
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                            I have recharged my old videocon D2h by account by mistake which is not active anymore.
                            The old videocon D2H account id : 24793927, named - Rajesh Kumari. Was wrongly credited on 27, december, 2021.

                            Therefore i request my money refund as that id is not active anymore.

                            Reference number - AREC[protected]
                            Videocon Industries customer support has been notified about the posted complaint.
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                              K
                              Kamlesh Ranbhan
                              Dec 25, 2021
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                              I am unable find remote for Videocon Home theater 5.1 system.

                              Can you please help as it is not available in open market or online stores
                              Videocon Industries customer support has been notified about the posted complaint.
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                                P
                                PRASOBHANAN PRASOBHANAN
                                Dec 23, 2021
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                                Address: ALPHONSA HENRY KOIVILA PO KOLLAM KERALA

                                I want to inform you that on 22 December 2021 while recharging the
                                Videocon d2h account of Rs 238 - I have wrongly put my old Customer
                                ID [[protected]] instead of my Current Customer ID[[protected]].
                                I request you to kindly give credit/transfer
                                of amount to my Current Account[[[protected]]] immediately.
                                +2 photos
                                Videocon Industries customer support has been notified about the posted complaint.
                                Dec 23, 2021
                                Updated by PRASOBHANAN PRASOBHANAN                                 Customer ID:
                                [protected]

                                I want to inform you that on 22 December 2021 while recharging the
                                Videocon d2h account of Rs 238 - I have wrongly put my old Customer
                                ID [[protected]] instead of my Current Customer ID[[[protected]]].
                                I request you to kindly give credit/transfer
                                of amount to my Current Account[[[protected]]] immediately.
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                                  S
                                  Santhan.S
                                  Dec 17, 2021
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                                  I have discontinued videocon d2h months ago. By mistake i made a transaction today(17/12/2021) for rs.999. Need help with this for refund.
                                  Videocon Industries customer support has been notified about the posted complaint.
                                  Dec 17, 2021
                                  Updated by Santhan.S                                   the registered mobile number is [protected].
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                                    S
                                    S D Rais
                                    from Gurugram, Haryana
                                    Dec 12, 2021
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                                    Batteries gone dead n over riding key not working
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                                      C
                                      cdvlsanjeev
                                      from Gurugram, Haryana
                                      Dec 8, 2021
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                                      I have purchase Videocon washing machine on dated 26.sep 2019 whose the model No. WMVS80V30GGJ5 (8.5 KG.).
                                      after some time washing machine dryer cap was damage which is the required replacement. so after that we enroll complainant on dated[protected] whose complaint no LP[protected]. we request to service team please replace the the part which is the damage.
                                      after one year that's problem not resolved and closed the complainant.

                                      we request to you please resolve the case.

                                      thanks and regards
                                      sanjeev kumar
                                      Contact no +91 [protected]
                                      +2 photos
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                                        C
                                        Cherekarsantosh
                                        from Latur, Maharashtra
                                        Dec 5, 2021
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                                        Address: Latur

                                        I got a new D2H connection yesterday, but the picture quality is very poor. The technician does not need a call. If someone else answers and asks you to return, the police say no. Is there a policy to deceive the customer?
                                        Videocon Industries customer support has been notified about the posted complaint.
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