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Vijay Sales Complaints & Reviews

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Updated: Sep 10, 2025
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Vijay Sales reviews & complaints page 25

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R
ranjit0977
from Noida, Uttar Pradesh
Jun 12, 2019
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Address: New Delhi, Delhi, 110092

I purchased an AC: Carrier Window AC Estrella Neo 1.5 Ton 5 Star through your company/store Vijay Sales at Delhi (Vikas Marg - Delhi 110092) on the date of 08/06/2019. Yesterday I have received a defective product from Vijay Sales, this AC automatically shut down in every 20-40 minutes then again need to switched off/on, this Carrier Window AC is very Noisy and very much vibrate on running. It's a useless product as I purchased it only 3 days back.
At the time of purchasing Vijay Sales salesman informed me that a Carrier representative will come for installation, but on the date of delivery 10/06/2019, a guy has came from third party AC service company (Siri Krishan AC Services) he did not install AC properly and even he don't know about the AC functions (Demo) charged Rs. 900 for the installation, the AC is very Noisy and very much vibrating. Then today (11/06/2019) I called Carrier customer care no.[protected] and they informed me that they don't have any information regarding this purchase from Vijay Sales. After that I go to Vijay Sales branch at Vikas Marg and your representative informed that the AC which is delivered to me was a defective one, this is my first and very bad experience with Vijay Sales really, it is very pathetic service that you guys are providing to your customer.
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Vijay Sales customer support has been notified about the posted complaint.
I purchase the Samsung tv on 10/06/19 the salesman says the product is deliver between 2 to 3days by today is 14/06/19 the tv is not yet delivered. very poor service given by the Vijay sales.
I am having the same problem. I bought the same Estrella carrier window ac and it's defective. Vijay sales is so non responsive. They are unable to effectively deal with my problem and now I am stuck with a brand new defective Carrier ac.
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    kamlesh29
    from Mumbai, Maharashtra
    Jun 11, 2019
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    Address: vijay sales bhandup west 400078, Mumbai City, Maharashtra, 400078

    Booked a Samsung double door convertible refrigerator on dt 08.06.2019. delivery committed by 10.06.2019 which is not done, not even a single call from concern in a whole day. instead of that i have done a follow up 4 times.

    1st call on 1 pm-delivery time is 2 to 8 pm (said by a lady staff)
    2nd call on 5 pm-your delivery is today only (said by a lady staff)
    3rd- you will receive by 8.30pm (said by a male staff)
    4th- delivery boy is not picking a call i will call you in some time (said by a mail staff).

    and after this didn`t receive any call or update..
    this is my 4th time buying a product from vijay sales bhandup west (400078)
    store which is located near sangrila company..

    what is exactly happening please tell me..

    seriously not acceptable this things from vijay sales.. not happy with this service..

    regards,
    kamlesh gupta.
    +1 photos
    Vijay Sales customer support has been notified about the posted complaint.
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      Yash khurana80
      from Bhubaneshwar, Odisha
      Jun 10, 2019
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      Address: New Delhi, Delhi, 110027

      With your medium i want to draw attention towards bad after sales service of vijay sales rajouri garden i bought ac on 3 rd june and made payment on 4 th june and i got delivery on 7 june after making so much call to sale executive and is 10 jun le i have got no phone call from vijay sales regarding the installation still is no response from vijay sales i am must say their main aim is to sell the product and not to provide after sale service
      Vijay Sales customer support has been notified about the posted complaint.
      The ac installation has been done so shabby n they have simply fleeced money for extra pipping for no reason n habe taken due advantage inwant this problem to be sorted out as soon as possible
      Sir,
      I purchased an UHD LED TV on 2.6.2019 from Vijay Sales from Chembur branch. I got the delivery on 3.6.2019 but the packing condition was not good, it looks like someone has dropped it while delivering it. Please look into the matter and please replace the TV.
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        A
        Abhijit125
        from Mumbai, Maharashtra
        Jun 9, 2019
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        Address: Lajpat nagar, New Delhi, Delhi, 011

        I have purchased vise ac from Vijay sales in Delhi Lajpat Nagar on 10/4/2019.after 1 and half months ac stop cooling.And your number is always busy and tried so many times no one is picking up the call.so I personally go to your store twice at Lajpat Nagar to complain for same but no one visited yet.what pathetic service.either you change my ac or exchange my ac with other brands.i am really frustrated now.i will never buy anything from Vijay sales ever in my life.
        V.No :-302-s-sif 349
        Tw.v.No :-302-S-SOA 366

        Request you to kindly look into same in top priority.
        Vijay Sales customer support has been notified about the posted complaint.
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          K
          Kush K
          from Noida, Uttar Pradesh
          Jun 8, 2019
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          Address: Faridabad, Haryana, 121001

          Water dripping from AC
          Noise in AC while running
          complained 3 times in hitachi
          They come and correct the issue but after 10-15 min problem occurs again

          3 times I complained in 2 days only and AC also bought 4 days before only from VIJAY SALES, crown plaza, faridabad

          Very very poor service by hitachi and vijay sales
          Immediate action to be taken
          Vijay Sales customer support has been notified about the posted complaint.
          Dear Kush,

          Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

          Regards,
          Team Hitachi
          I have booked blue star windows ac 1.5 ton on 2nd June from vijay sales sector 15 faridabad with full payment. I was told that delivery will happen by 5th June but I have not received ac till 6th June. No one is picking phone either from local store or from customer care. Next time I will prefer to purchase from authorized dealer.
          Dear Kush,

          We hope that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

          Regards,
          Team Hitachi
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            S
            sanjay chogle
            from Mumbai, Maharashtra
            Jun 8, 2019
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            Address: Vasai Road - East, Thane, Maharashtra, 401208

            We purchase Eurekha Fobes vogue from your vasai showroom on dated 6th of April' 2019

            We use that product for first time, it was work for 1/2 hour only then after
            the suction for said product is not working.

            we wanted someone from Company to check and inform us how to use.

            We wanted that product, so pls send some one to solve the issue enless we exchange that product within warrenty time

            Kindly help me to solve the issue at the earliest.
            Vijay Sales customer support has been notified about the posted complaint.
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              Virali Jhaveri
              from Surat, Gujarat
              Jun 7, 2019
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              Address: Piplod, Surat, Gujarat

              Since two to three days I am calling for my refrigerator fixing but the people from Piplod branch surat are not responding properly also the way of talking to customers is also too much inappropriate. They are not sending the technician. They are being rude also it’s their duty to solve my problem to it’s earliest as I have called them for many more times and every time I had mentioned it to them that it’s really urgent. It’s not being even a yr and my refrigerator is out of order, I don’t blame you guys for ur product but then it is your responsibility to fix it at it’s earliest. I am very much upset with this.
              Vijay Sales customer support has been notified about the posted complaint.
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                Rita Mohakar
                from Mumbai, Maharashtra
                Jun 6, 2019
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                Address: Ghatkopar....near shreyas tokies, 27

                I brought Lg tv on 5.06.2019...I have done fully payment...at the same time...The sales person told me delivery will be on next day means 6 the June ...But still not received my order...So I was try to called customer care as well as delivery helpline number...but no response on call...very pathetic service ...so much disappointed...if you demanding fully payment at same time...then full fill the commitments ...
                Vijay Sales customer support has been notified about the posted complaint.
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                  J
                  jaan123456
                  from Delhi, Delhi
                  Jun 5, 2019
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                  Address: SEND TO PIK, Ghaziabad, Uttar Pradesh, 201001

                  Sir i have purchase ac in your store at k-5 to k-9 sector-18, gautam budh nagar, noida, up-201014, our delivery time is[protected], but you have delivery 05/06/2019, and he say some money to delivery your ac, sir our deliver is free but your delivery person demand me to money, is mobile no-[protected]
                  My v. Mo-361-s-soa1260 date[protected] and code[protected]
                  Dinesh rawat my mobile no is-[protected]
                  Sir i have send to some photo band recipit
                  +3 photos
                  Vijay Sales customer support has been notified about the posted complaint.
                  Jun 05, 2019
                  Updated by jaan123456
                  i have resolve my issues for delivery so closed my complaint thanks viajay sales
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                    jigar bahnsuhali
                    from Vadodara, Gujarat
                    Jun 1, 2019
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                    Address: M cube, jetalpur road , chakli circle, Vadodara, Vadodara, Gujarat, 390007

                    I bought an voltas ac from vijay sales - vadodara and paid full amount of 30000.00 rs on wednesday[protected]. They promised to deliver it within two days, before saturday. Now i am continuously trying to to contact them and they are giving different answer every time. I requested them 4 times for fast action but nothing has worked.
                    Main reason is that why are they taking full amount prior to delivery when they cant deliver product in committed period.
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                      prashantjagwani
                      from Pune, Maharashtra
                      May 25, 2019
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                      Address: Seasons mall, 411028

                      Hi,

                      I want to post an escalation w. R. T. A product issue. I bought a morphy richard food processor 1000 watt, the machine is generating high noise and i reported the problem to vijay sales seasons mall where i bought the machine from. They had a engg visit and ticket was closed stating no issues observed. I told mr. Alok to compare the sound level with new machine but it dint happen and finally i visited store to discuss the issue, they kept me waiting for 45 mins stating they will be sending someone and then said to drop the machine. I was flying to us that evening and hence couldn't drop and has no one at home to coordinate. Now when i came back and took the machine to store they observed the noise level was high and mention its marginal high. I told please get it replaced and the response was very disappointing, mr. Alok says because we used it for 3 months noise level is high. I couldn't accept the response and requested for a escalation, luckily i got mr. Pradeep and he is a interesting personality. He asked mr. Alok that noise level should increase or reduce and mr. Alok was confused, i could make it he has no knowledge on product. Mr. Pradeep assured that he is going to help.
                      I want to escalate on mr. Alok as he is misguiding consumer and i am so frustrated with his responses, i will never ever visit vijay sales seasons mall if they have mr. Alok as point of contacts. I strongly urge vijay sales to investigate and take appropriate actions on mr. Alok failing which i will reach out to consumer forum on the subject. I cannot accept someone misguiding me.
                      Vijay Sales customer support has been notified about the posted complaint.
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                        K
                        kamal ranka
                        from Surat, Gujarat
                        May 23, 2019
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                        Address: C-301,3RD FLOOR,K.P.M.RESIDENCY,B/H.MAHARAJA AGRASEN BHAVAN,CITY LIGHT,SURAT, Surat, Gujarat, 395007

                        Panasonic refrigerator not properly working no cooling. Complaints but not response please fast service and my refrigerator are rehearing, i request you fast and fast my problem are sol refrigerator not work and milk, vegetable and etc are so wastage so fast and fast are your service man are reaper properly my refrigerator are not working so long time
                        Vijay Sales customer support has been notified about the posted complaint.
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                          Sneha Katkar
                          from Pune, Maharashtra
                          May 22, 2019
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                          Address: 411001

                          I have purchased a Samsung washing machine on the 4th of May which didn't get delivered till 18th May (committed to be delivered by 8th/9th May) . Since 13th May, everyday either me or my husband got a call that it will be delivered today and for the same reason we had to come back home early from office (because delivery after 6pm is not possible is what we were told) and every single time there was no sign of delivery. When i tried to complain to the showroom, the staff (Mr. Mohsin) was very rude and ill mannered and literally asked me to go and lodge a formal complaint. This is completely unprofessional.
                          After all this i thought the ordeal is over but then i was wrong, the machine is still not installed. Since Monday (20th May) i am getting a call by the Samsung people that they will install today and they don't show up. This is extremely frustrating. Today (22nd May) when i called the Samsung guy, i was asked to check with Vijay sales. Last time when i asked Vijay Sales guy for installation, i was told that they have nothing to do with it and Samsung people will call.

                          I need this to be addressed at the earliest.
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                            swap7675
                            from Phaltan, Maharashtra
                            May 21, 2019
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                            I have been told to forcefully buy extended warranty else product will not be offered

                            Address: 411017

                            When I have visited Vijay sales for purchasing LG microwave. I have been told that their is one offer with product I am purchasing. You will get 2 years extended warranty. But when I saw bill it's over and above product price. I am cheated by Vijay sales Rahatani. I want to cancel extended warranty and want my hard-earned money back. Highly dissatisfied with service....
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                            Suraj4591
                            from Mumbai, Maharashtra
                            May 13, 2019
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                            Address: West Delhi, Delhi, 110058

                            I have purchased a Bluestar A.C on 9th May 2019. It was scheduled to be delivered on 11th May but still it is undelivered. I have tried a lot to call the store for past two days but no response were there, actually they are not receiving the call also.

                            Name - Suraj Kumar
                            Store- Janakpuri, Delhi

                            The service vijay slaes are providing is really pathetic.
                            I hope you will look into this matter and short out the issue.
                            +1 photos
                            Vijay Sales customer support has been notified about the posted complaint.
                            I already called customer care from 09th of may, service provider was visited at my home at 10tg of may than he told that part was not available it will take 5 days from today i called again at customer care than she replied me very worst way and told still you have to wait 3 to 4 day that was wprst experience of vijay sales servicing provider..
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                              sidharth saxena
                              from Surat, Gujarat
                              May 10, 2019
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                              Address: MOTERA, Ahmedabad, Gujarat

                              I have booked Carrier AC FROM Vijay sales on 8 May 2019, they promised it will be delivered by 9 may 2019. On enquiry on 9th the head of delivery
                              incharge told that they forgot to put in our air conditioner. On 10 may also they didnt deliver the Air conditioner. I paid the amount in full on 8 th May and left believing their words. I called them many times but they just make fake promises and never deliver. Till now 2 days have passed and i have not recieved my product and they take full amount at time of purchase than harass the customer. They misbehave and blatantly say they forgot. This is the worst customer experience i had woth vijay sales ongc ahmedabad.
                              Vijay Sales customer support has been notified about the posted complaint.
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                                dramitvgupta
                                from Mumbai, Maharashtra
                                May 10, 2019
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                                Address: Smile care dental clinic shop no 13 swapnapurti society jivlapada 90ft road thakur village kandivali east, Mumbai City, Maharashtra, 400101

                                I had bought a hp laptop from vijay sales on 30th december 2018. Since then it has been giving me trouble regarding its performance. When i complain to their customer care, they keep tossing me between their it department and hp technical support. Once they have already formated my laptop and asked me to reinstall the os. Since i have important softwares, which i loose then this is not a feasible solution. Its still having issues and i need areplacement which they are not agreeing to. Kindly give justice.
                                Vijay Sales customer support has been notified about the posted complaint.
                                I purchased AC and Vijay sales executive told us to get installation from third party
                                But when we get it done from third party we get unwarranted product
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                                  Trupti Kishor Jadhav
                                  from Mumbai, Maharashtra
                                  May 8, 2019
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                                  Address: Room no 4, First floor, Harivrindawan society, Ramwadi, tilak chowk, kalyan west, Khidki wadapav, Thane, Maharashtra, 421301

                                  Today the haier refrigerator delivered to us. They said to start the refrigerator after 2 hour. So when we started refrigerator after 2 hour, the side parts of refrigerator got very heated. It is not normal heating temperature.. Also the refrigerator is not cooling the things.
                                  Kindly look into it and please provide us the replacement for the same as we bought it today only.
                                  Vijay Sales customer support has been notified about the posted complaint.
                                  Even after 5 days my AC fitting not done by executives. Delhi vijay sales west patel nagar. Very bad services. I wont suggest my contacts to ever to go vijay sales.
                                  Date of delivery - 08/05/2019 Time : 11:55pm
                                  Near Ranka Jewellers, Pune-411019
                                  This is 4th time i purchased product, and every time delivery given late, after so many followup on call.
                                  and this delivery given midnight.

                                  haier refrigerator heating problem - Comment #3433778 - Image #0
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                                    Dinesh santra
                                    from Mumbai, Maharashtra
                                    May 4, 2019
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                                    Address: Karol Bagh new delhi, 110005

                                    I purchased 1.5 tonn window ac from vijay sales on 1may 2019. I was promised a delivery yesterday. I have not received any calls from them whatsoever about the reason for this delay. If there is a delay when can i expect a delivery. No timeline has been given. I keep calling on their store number as well as their city customer center numbers, all numbers are constantly busy. I just want my ac, tell me when i will get the delivery, its been 3 days.
                                    Vijay Sales customer support has been notified about the posted complaint.
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                                      justajeetsingh
                                      from Noida, Uttar Pradesh
                                      May 3, 2019
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                                      Address: 102&103, Kanishka Tower, Unione Residency, Bahrampur, Near Green Hotal Road., Ghaziabad, Uttar Pradesh, 201009

                                      Hello,
                                      I have purchesed a bajaj air collor tc2007 with amount of 6000rs on 2-5-2018, which have a warrienty period till 4-5-2019.

                                      Order no - 362-r-sot 1214
                                      V. No. 380-r-si 2151

                                      That product is not working right now. Many times i try to call at: [protected] but always that no is busy. So please look into my complain and try to fix it as soon as possible.
                                      +2 photos
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