Vijay Sales Complaints & Reviews

We purchased vise tv model vd39h601-2017 screen size 97.79 cm from raipur chhattisgarh.

Since 2-3 months hdmi ports are not working..
We are not able to contact vise customer service.

Please do the needful... We have purchased it with lotus shopping center at raipur chhattisgarh.
At the same time we purchased 2 tvs of same model, one is running fine but another one is getting above said problem, need immediate action to get it resolved...

Hi
I had purchased a geyser last month and since installing I had been facing issue, as I had complaints many times and your service engineer have not fixed the issue, most important thing is that they do not know how to talk, they are arrogant and they misbehave, I want my device replace or you should pay back my money.

I am fed up with your service.

Regards
Mohammad dilshad

I have ordered microwave oven on 29.12.2019 from vijay sales ashram road branch with instant payment (Aar-s-so-7320). I am assured for delivery by 31.12.2019 but till date no delivery completed, they moreover not make a call for delivery confirmation. Even sale manager mr. Nitin give me false commitment and delivery boy juned misleading me for last 6 hours of false promises. At last they told me we will take this issue tomorrow not now. Please resolve else it will force me to put this complaint viral over news channels and also to go in consumer court for the compensation of such harassment and misbehave with false commitments.

Regards
Lokesh jain
[protected]
[protected]

We had visited vijay sales vasai outlet with complaint about my phone display.. We were wrongly directed by the manager mr vikram mohite.. To samsung service center.. Inspite of having insurance.. Giving half information.. Causing us inconvenience.. The address provided was wrong as they have not updated the new center address... We have been regular customer of vijay sales.. It's has been a very bad experience n very inconvenient for us... Your staff should be well versed with the procedure regarding all situations.. N should provide solutions to customer problems rather make them run around..

I purchased bosch 507 ltr refrigerators from worth 37465 inr. Vijay sales, preet vihar branch. Its was deliverable with multiple damaged parts. When i complaints to vijay sales regarding the defective piece. They have given the only timeline to replace but the timeline, not fruitful.
Still, i am waiting for a new piece, not confirmation from vijay sales.
It's my biggest mistakes to purchase goods from vijay sales.

With due regards to all the authorities
Just a intimation mail about the fraud happened with me or i should say the inconvinience caused to me even after paying a material amount of rs. 28000 for a well know brand sony, product sony speakers
Let me elaborate my issue

Dated... Purchase sony speaker from vijay sales faridabad crown plaza.

All the buttons werr loose and were not working properly, let me further inform u it was just 4 to 5 days old, copy of bill enclosed.

I complained about the same to the customer care no of sony portal and also on the vijay sale plat form

I was least satisfied with the response, one person even says koi baat nahi hojata hai ye to, boss i paid rs 28000 rs that my was may be im material amount for that person but for me its my 2 months salary.

And atlast response was i get the service request for repairing the device.

Now the point is who is frauding. Is the vijay sales dont raised a proper complaint or the most satiafied brand sony is discouraging the customer.

I think if i ll be educated enough if the product is not installed and there will be fault aftrr opening the product. Then ut should be refunded but still i ask for only replacement.

But i was asked to get it repaired.

Do give me in writing that its not possible to get it replaced or refunded.

I dont want to argue with anyone
I even apologize if i said anything wrong but boss its my 2 months salary i paid it with all my heart. Now i want a proper response

Till now i m only listening to the # arguement that the demo is not available or they will come that day and all, one said the buttons would be like this only

Sir get it tested and written report is needed for the cause and action.

Respect and regards to all my seniors over there.

An innocent customer trying to sort the issue from last 5 days.

Suraj kanojia

This store sold us a eureka forbes water filtration unit after assuring us that it does not require any additional accessories. We told him that we stayed on the 7th floor but he said that this was fine, a pump was not needed. A few days later, they sent a eureka forbes person, anikit harsora, who falsely claimed that the water filtration can only be installed with a pump. His faulty meter showed '0' water pressure although my own meter showed plenty of pressure. He insisted on selling us a pump, merely because we lived on the 7th floor. After arguing with us, he returned without installing the product. Now the store refuses to take back the product. Due to unethical advertising by vijay sales and poor eureka forbes service, we are left with a non-functioning water filter.

I have purchased samsung led 55 inch from vijay sales from iscon cross road at ahmedabad gujarat through 6 month emi option from hdfc bank credit card

But for every monthly statement i charged for intrest amount though i was told that it is zero percent emi and it is approximately 900 rs
Why your sales person cheat client by speaking false and targeting only for selling items
I contact mr abhishek there but he was not answering
So ultimately vijay sales name is going to spoil which is established with long time
Think about it

Thanks
Parth

I have purchased Del Laptop on 29th Dec 2018. Its in warranty, but Vijay Sales has not updated this with Dell, So now when i am facing problem with Laptop, Dell is showing that its not in warranty. I mailed them the Invoice copy, but they say that its not stamped & signed so its invalid.

Then since last 2 days i am dialing customer care, they are just saying they are forwarding this to IT dept & they will call back. Which i...

Dear sir,

We have purchase videocon uhd led tv from your bhandup shop against your bill no. 119-q-sft495 dt. 08.02.19 with 3 years complete warranty.

We always purchase all electronics product from your ghatkopar west branch from last 10-12 years. And we are very satisfied with your staff and product services (Especially with you ghatkopar west branch).

But first time we purchase videocon tv from...

I had purchased a "Godrej Eon Allure" Top Load Automatic Washing Machine from Vijay Sales on 24/10/2019. They told me Machine has Inbuilt Water Heater in it and the cost of Machine is Rs. 17400. Machine also shows Temperature option on panel, but during use I found no rise in water temperature. When I filed a complaint in Godrej Customer Care with complaint no. F[protected], Service boy attended the complaint and told me this machine do not have water heater, then I called Vijay Sales and told problem to them and request them for Replacement of Machine with "Water Heater Machine" but they denied for replacement.

Refrigerator complaint no’s of time till date 21 complaint done and more or less attend but no solution till date
Brand whirlpool
Last from 2 year only complaint no solution
Koi bhi service ko atta faltu zero knowledge
I have complaint regarding that but vijay sales staff don no one solve
One only solution I want please replace my refrigerator only one otherwise I will take legal action

I purchased iball 229 earphone... Now it's not working therefore i gave it for the replacement. After 10 days they give me i ball convexo 2 which have very cheap quality and not same as i ball 229. Why they give me another product for the replacement of iball 229 and it seems to be that this i ball convexo 2 is not good as i ball 229 the not resolve my problem even in 10 days.. So i requested to you please resolve my problem... Thanking you

Bought a bosch front load washing machine from vijay sales, surat. The product was delivered the next day i. E. 21st october, 2019. However, till date, no installation or demo has taken place. I have been calling the customer care no. Of bosch as well as vijay sales. Multiple service requests have been raised and the call is still open as per my last discussion over the phone with the bosch service center in surat.
It has been more...

I had booked mi43smart tv on 9 oct get delivered 0n 11th technician came at 15th and can't complete installation as he can't able to connect my home wifi so on complaint other technical person came and under his observation he told me motherboard is defective it will be changed in 5-7days max now today is 30oct no one has contacted or exchanged my faulty tv though i had took 2yrs extended warranty vijaysales doesn't care for any customer they are only interested in payment i will wait till this sunday then i will dump the tv to there goregaon showroom and ask my money back as from 2nd my emi is also getting started

Your delivery service is very poor.
Your store phone call me about delivery but i wait full day but freeze is not delivery on my address.
Store said me at 7pm freeze delivery before 9 pm but not delivery.
I wait full day in my home but freeze is not delivery.
Next time i do not purchase from vijay sales and don't suggest any my friend or persion purchase from vijay sales

I have purchased vise led tv on jun-2017 and after that it has stopped working 3 times and every time same issue of display.
Even on 17-oct-2019, your support person replaced its motherborad, but next morning same issue.

Customers have put their hard earned money in your faulty product.. Either you should replace it permanently or refund our money...

Because it gives me problem 3rd time in last 2 years. How can i believe on this product and your engineers... And what happens after warranty period... As i am sure that it will give this problem in every 6 month.

Please get it replace with new led tv. This is faulty product believe me... I afraid it will not work more than 6 month if you get it repaired...

Dear team

I am so disheartened due to the bad experience faced at your gurgaon sector 29 store. I belong to a middle class family and was willing to buy a laptop for my father from my savings. Considering long relationship i have with vijay sales and my family has bought so many products from your stores, vs was and has been a one stop solution for me.

I went to your sector 29 gurgaon yesterday and finalized one hp laptop (14-ck0154tu) mrp 24, 990 because of its great features in the price offered with the benefits as explained to me by mr abhijeet (Sales executive) and mr. Prashant (Bajaj finserve). I was told that using hdfc credit card i can avail instant discount of inr 1500. Also, if i club financing of bajaj finserve i can further avail benefits of inr 5000 (Which included netflix 1500, big bazaar 2500 and wallet balance 1000) on paying a processing fees of around inr 500. I was really happy about the deal. I tried calling my father and brother regarding the deal and purchase the laptop but they were busy so didn't respond. So i had to give my contact details to your sales executive and leave the store.

On next day i. E. Today, i called the store to confirm the availability of the model and confirmed to them that i am coming to purchase the laptop so please dont sell to any other person.
When i reached and confirmed to them for the purchase, my dreams were shattered by your team (Both sales and bajaj finserve). Benefits promised were actually a false commitment stunt thrown by your sales team with help of bajaj finserve team.

There was no instant discount using hdfc card. It will be added to the account after 90 days and amount got reduced to inr 1250. False commitment!!!

Benefits using finance from bajaj finserve also reduced from inr 5000 to inr 3500 and reasoning given was that by product lies in 15k to less than 25k bucket. Again false commitment!!!

Further, processing fees for getting the finance by bajaj finserve got increased from inr 500 to inr 2100. And reasoning given for same was that this product is not mapped to bajaj finserve to finance for same will be considered as "vanilla". Again false commitment!!!
I mean seriously. Whom should i consider as "truthful" in vijay sales. Just explain to me. I took the matter with your customer support department. Ms. Aparna was calm enough to hear my complain thoroughly and ensured that bajaj finserve personnel mr. Prashant explain the deal again. Nothing got changed except the fact that additional amount of inr 10 will be deducted to get me inr 5000 benefits and it was decided finally that yesterday commitments were completely false and this is what it is. I called my father and explained him the scenario and asked for advice. Not to mention how bad he felt considering he was the one to tell me to buy the laptop from vijay sales only. I convinced myself that it's okay considering diwali is on weekend, i was desperate to buy something o[censored]tility to my father. So i told ms. Aparna that kindly ask someone to process the transaction. Mr. Abhijeet took me to mr. Prashant to get the payment done. I was asked to wait for atleast 15-20 minutes as prashant was busy with other customers. And then he asked for my credit cards, id proof, pan card and current ncr address proof. I showed him all the documents and then he started scribbling on a blank paper regarding the amount to paid through various channels like credit card, account, etc. Then he explained me that i can not get inr 5000 benefits as the amount of the product is not 25k or above. If i want to avail this benefit i will be charge around 500 additional processing fees. Again false commitment, within a span of 30 minutes your team changes the statement. Why!!! I called ms. Aparna and she had only one answer to this nonsence: "this is what it is, i cant help it. If you wanna buy go ahead otherwise you can leave it."
Feeling betrayed and irritated i had no option but to leave. After spending good 2 hours at your store, i felt it empty-handed on biggest festival of the year diwali.

Extremely dissatisfied and embarrassed to leave empty handed. Never expected this service from vijay sales. I will never recommend vs to anyone.

Thanks & regards

Sachin bhakar

Sir,
I have purchase sony led tv on 8th september 2018 and get offered oakter smart home, sales person told me in next two days engineers will come.

But till no one come, no phone call, i am waiting since few days, i also called sales person three times but no response.

Please register my complaint and call me back soon as possible.

Manish [protected]
Pune

I purchased vise smart TV in Vijay sales 15.10.2019 in 2 days TV not turning on
This is a vise brand and I calling for customer care more then 20 times nobody responding my call and I call again staff atten the call I Told about TV problem he's say apka TV ka software marna padega means are yar Mene second hand TV toh nhi liya jo software marna padra he wo 2 din k andar
Aplog TV sale karte wak toh ithni achi bte karte ho koi problem hoti he you call cut karde te ho