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Vijay Sales Complaints & Reviews

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Updated: Sep 10, 2025

Complaints 1481

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263

Unresolved

1218

So far, so good. Vijay Sales is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vijay Sales will keep up the work and continue to help more customers with their concerns even better 🤝

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Electronics & Appliances

Vijay Sales

Vijay Sales reviews & complaints page 26

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Address: J-287, Saket Rd, Block J, Saket, New Delhi, Delhi-110017, New Delhi, Delhi

Have bought a whirlpool ref fp3430 protton royal alpha steel on the[protected]. Had requested for a demo during buying the item. Till date have not received any demo and also the refigerator is not cooling to he mark. On calling the customer care, sales outlest phone numbers nobody answers and if they do by luck they bang the phone down.

Is this the kind of customer service you give. I shall be takingthis to the higher authorities and social media also i shall put the same on your website so the people know the kind of service they will get

+1 photos

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K

Kirtikumar Patel

from Surat, Gujarat

May 2, 2019

ON OF not working

Whirlpool India Customer Care

from Delhi, Delhi

May 4, 2019

Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support.

Whirlpool India Customer Care

from Delhi, Delhi

Jul 4, 2019

Dear Customer,

Our service team tried to contact customer but couldn't get through since long. Hence, we are closing this case.

Regards,
Whirlpool Support

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Address: Baner, Pune, Maharashtra

I bought a cooler on sunday (28 april), sales guy told me that it can be taken by cab or auto. But unfortunately i was unable to put it into cab or auto.
So i was suppose to beg to other sales guy to make it deliver at my place (As the one who sold me was already left). He somehow agreed to deliver. I requested him to give me a call before delivery, as i would be in office.

Next day delivery boy calls me and says, i have reached without giving even intimation.
I asked him to deliver me by 6.30 pm, he agreed.
There after till today 9.30 pm, i am just calling that guy and he is just giving me reasons, not delivering my product.

I want to cancel my order and want my money refund...

Also all your sales executive's are not receiving my call...

I want it to be resolved asap

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I purchased an ac from vijay sales on 28th april (Lg 1.5 ton ac) & paid full in cash; i was promised a delivery on 30th so i took a leave from work & waited whole day.

I contacted vijay sales sec 18 for about ten times & got through thrice & every time they promised it will be delivered today.

Its 21.00 hrs, no phone calls, no contact numbers, vijay sales sec 18 is also closed.

If they wouldn’t have lied, i could have taken a leave on another day; now i dont know what to do? I cant take another leave & wait for 24 hours for the ac to come.. Installation is another affair altogether.

I will expect them to now deliver the ac before i leave for work tomorrow (Prior to 11 am) or atleast call & speak to me.

Vijay Sales customer support has been notified about the posted complaint.

Apr 30, 2019

Updated by Dheeraj Chugh My phone number is [protected]

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Address: Sector 18, Gautam Buddh Nagar, Uttar Pradesh

I purchased 1.5 tonn Window AC from Vijay Sales on 27 April 2019. I was promised a delivery yesterday. I have not received any calls from them whatsoever about the reason for this delay. If there is a delay when can I expect a delivery. No timeline has been given. I keep calling on their store number as well as their city customer center numbers, all numbers are constantly busy. I just want my AC, tell me when I will get the delivery, its been four days.

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Sales code no.[protected] involves 3 item as describe below

Lg led tv 28lh454a
Lg refrigerator
Bajaj cooler

But on 28th april 2019 only refrigerator was delivered as dicussed with sales executive those items was available for dispatch and was confirm to delivered by 28th april

Kindly take appropriate action as 2 items yet to be delivered.

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Address: Alpha commercial, Gautam Buddh Nagar, Uttar Pradesh

Dear sir,
We purchsed the panasonic air condotioner yesterday and the same was delievered by vijay sales greater noida by charging the delievery amount, and up to my surprise when the engineer came for the installation of the three meter kit of copper pipe and wire was missing iam so surprised to see how careless they are they are least bothered for after sale service

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Address: Palm Beach Road, Vashi, 400703

I have purchased 4 products from vijay sales (Vashi branch). As me and my just shifted to New Mumbai on 12th january 2019, after few days we decided to purchase electronic items from sales and purchased Fridge, Washing machine, Water purifier and Geyser. After 3 months there was an short circuite in the bathroom due to waltage fluctuations and i came to know i received 1 litre geyser instead of 3 litre. I have bill for 3 litre and paid the same but i got 1 litre. When i contacted vijay sales customer care for this they are not worried at all. Even i said i don't want refund or replacement for the product but what i only want is just a clarification for this. Still they gives only false promises. I learn from this experience is to buy the products from local stores than from these giants.
Very bad customer service from vijay sales.

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Address: B-103, SEEMA APTS,, PLOT NO.7, SECTOR -11, New Delhi, Delhi, 110075

To

The head of vijay sales
Head office /regional office
Rohini delhi

Complaint : panasonic india pvt. Ltd with reference to my compliant /request no. R[protected] and telephonic conversation with north zone senior executive manish malik. I hereby convey its very troublesome for the customer to seek replacement from the company for a tv set which was purchased just a week back and damage due to panasonic india pvt ltd. Technician poor installation and left wall mount screw loose and technician has totally defended himself and is constantly putting blames on the customer for not proper usage. We are very responsible for the delicate product like led tv henceforth we have purchased extended warranty. We as a customer have the right to get the above led tv replaced because this is entirely is case of poor installation by the company’s technician and the company has to take responsibility and get the tv replaced without any costs. This my humbly request to the management of panasonic india pvt. Ltd. To replace above led tv as soon as possible. Regards

Vinod kumar
(M) [protected]

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A

aakash2

from Delhi, Delhi

May 1, 2019

To

The head of vijay sales
Head office /regional office
Rohini Delhi

Reminder : No one listening neither Vijay sales or Panasonic india . Vijay Sales has very pathetic Customer support.

Complaint : panasonic india pvt. Ltd with reference to my compliant /request no. R[protected] and telephonic conversation with north zone senior executive manish malik. I hereby convey its very troublesome for the customer to seek replacement from the company for a tv set which was purchased just a week back and damage due to panasonic india pvt ltd. Technician poor installation and left wall mount screw loose and technician has totally defended himself and is constantly putting blames on the customer for not proper usage. We are very responsible for the delicate product like led tv henceforth we have purchased extended warranty. We as a customer have the right to get the above led tv replaced because this is entirely is case of poor installation by the company’s technician and the company has to take responsibility and get the tv replaced without any costs. This my humbly request to the management of panasonic india pvt. Ltd. To replace above led tv as soon as possible. Regards

Vinod kumar
(M) [protected]

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Address: 400066

I purchased whirlpool washing machine from vijay sales borivali west branch on 20th april 2019 and was told that i will get delivery on 21st april 2019.
The attempted delivery on 21st and 22nd however the product which they bought was damaged so the delivery boy took the product back with promise to deliver it next day.
However its more than one week and product is not delivered with customere care of vijay sales giving false promise.

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Address: Thane, Maharashtra

Yesterday i purchased one ton blue star ac from vasai vijay sales. Today when technicians came for installation from blue star they found that the upper lock of indoor split ac was broken. When i called to vijay sales at vasai they behaved very rudely their reply was "idhar ghadi ghadi call nhi krneka". Niether they answer the call quickly nor they talk properly. Their service is poor and bad.
Please change my indoor slipt ac machine quickly as thier is a defect in upler grill lock.

@vijaysales : change the indoor ac machine quickly asap.

Apr 26, 2019

Complaint marked as Resolved

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Address: Vasai, Thane, Maharashtra

Yesterday i purchased one ton blue star ac from vasai vijay sales. Today when technicians came for installation from blue star they found that the upper lock of indoor split ac was broken. When i called to vijay sales at vasai they behaved very rudely. I request you to please change indoor machine of split ac as we have paid full money already.
Thank you.

Apr 26, 2019

Complaint marked as Resolved

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I have purchased a Window AC Hitachi RAW318KUD on 19 Apr 2019 and the same has been installed on 23 Apr 2019. The Service Engineer who visited on the same day for commissioning of the AC did not have a multi meter or voltmeter and could not carry out the necessary commissioning checks as mentioned in the Owner's Manual. He stated that another Service Engineer would visit the next day. Till date no Service Engineer has visited for Commissioning of the AC inspite of repeated requests on Vijay Sales customer care no[protected].

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Address: Pune, Maharashtra, 411009

I had purchased a videocon washing machine from vijay sales in december 2017 with 2 years of additional warranty from vijay sales. Vijay sales has given a counter offer to buyback the old washing machine as videocon company is closed down. But the mrp price what they are selling at is way higher than actual mrp of the product. They are cheating the clients and the service is getting deteriorated. I have been in touch with kiran madam from satara road branch in pune. But what i hear is sheer disappointment. I regret the decision of buying the product from vijay sales.

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Address: Kokram Wadi Papdy Vasai W, Thane, Maharashtra, 401207

Monday evening i went to vijay sales customer care in vasai (W) they said we will send tomorrow means tuesday i was call them to follow up but nobody answer the call today is wednesday still no one answering the phone please tell me what should i do if you guys don't have option then i vl return my product to you i will wait untill this evening tomorrow morning i will bring ur product back to ur shop. Thank you.

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Address: Tower No 17 Flat No 802 Sunshine county, Village Badkhalsa, 131029

We had purchased 3 acs electrolux make last year in february 2018 from vijay sales pitampura delhi and had also taken extended warranty. Since then no one has ever visited to listen or resolve our problem. One of the ac is not working and no service has been done at once and after making numerous complaints with repeated requests, all in vain. We have been regularly buying different products from vijay sales but after this time we have to think for continue woth it.

With displeasure

Kanchan singh
[protected]

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Address: Lakeside B-201,Lakeshore Green,Khoni Sector-3,, Thane, Maharashtra, 421204

Its a very worst experience to choose vijay sales to bought the subject line products, because you people not fulfill your commitment and when called you give a date and failed on that also, see i paid cash at one for all the product, and i am not bought a rare product for which you have to tell the company to manufacture that.

See if today[protected] you incapable to deliver the same please return my money so that i can buy that product and install it in same day only

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D

Disuravan

from Ahmedabad, Gujarat

Apr 24, 2019

Ac not installed yet your person arrange asap vijay sales chandkheda service very poor

V

varinder anandd

from Noida, Uttar Pradesh

Apr 24, 2019

Biggest mistake of buying led tv from vijay sales noida .

noone responding for after sales service as tv not working - IM FOLLOWING UP FOR PAST 1 WEEK .

NEED RESOLUTION BY TOM MORNING 10 am

ORD NO - 361 Q SOT 3054
SUMIT CHAUHAN SALESMAN runs away feom store when i go and MR vinay [protected] never registers complaint.

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Address: Railway quarters, Tadiwala Road, Pune, 411001

My Bajaj cooler motor is burnt so I tried to contact customer care of sadhu waswani chowk branch on this number [protected] . I called more than 27 times, ring goes first and they don't carry. .then immediately they carry and keep the phone, so whole day also it shows engaged. ..I'm trying to contact from 2/3 days but everyday same thing happens, first ring goes and they don't carry and then only engaged. ..I kindly request you to please see into this matter. ..

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B

bharat gadila

from Delhi, Delhi

Apr 16, 2019

I had tooked a vediocon fridge since in 2015 n i had got a warrnty of five yrs.But now the comprssor of fridge is not working n i from one week i was calling them n just they were giving me the time n no mechanic was concating us n again i gave them a contact after one week but no response was coming...

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I have purchased ac on 6th april. Mr ravi from vijay sales chandkheda has committed me that intallation will be done after 3 days. Today is 12th but still it is not yet installed. Always they say thay some person will call u and come ets etc. And nothing has happened yet now it has been 6days now. I am very disstafisfied with the services. And in future i will never purchasw anything from vijay sales. I expect you to resolve the matter.

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S

saivijay@143

from Tuni, Andhra Pradesh

Apr 16, 2019

6ltr geyser not working.IN WARRANTY.

A

Alan roxx

from Noida, Uttar Pradesh

Apr 24, 2019

I didn't receive my ac on time and after that the installation also took a couple of days, when I Call the vijay sales customer care they don't pick up the phone. The customer care service of Vijay sales vikas marg is pathetic.

Alan roxx's reply, Apr 16, 2019

U should really improve ur customer care

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Address: Iscin temple ahmedabad, Ahmedabad, Gujarat

I have purchased ac recently from your store. But i have experienced all the time fake commitment regarding different issues. This time i have asked for ac installation at my home on my convinience. As they said xyz technician person will call and cone on your time but wgen i got call from technician he said i will not come on your decided day and time and this kind of issue i am facing very second time.
Request you to lookin in this matter and solve in urgency as i have booked appointment on saturday 13/04/2019 between 10am to 1pm. If i will not get proper service it will be escalate on higher level.

Regards
Chirag solanki
[protected].

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Address: Dombivli east, 421202

I am sandip, just wanted to complaint here. I have bought voltas ac from vijay sales dombivali on 06 apr 2019.. We have called vijay sales complaint number of times.. But still they are not arrange for installation
I have taken off and seat @ home

So i would like to mention here that your service is poor and bad

Kindly do the needful

Thanks
Sandip

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