Vijay Sales Complaints & Reviews

I had procured lg dual inverter ac on 17th may 2018 from vijay sales indirapuram. Since he date of installation it didn't worked for even a single day till date. Engineer visited 8 times appx. But not able to fix it and neither agreed for replacement nor refund.in current scenario, lg asking to replace pcb of inner and outer box of ac for which i am not agreed.
I don't want any further repair of newly bought ac, i had requested them for replace initially but they rejected.
Our family has suffered very tough days in last couple of months. My father passed away on 28th june due to cancer.
We were struggling a lot and i had procured it for my father so as ac will make him comfort during peak summer time.
After going through all this now it has crossed my patience level as i don't want replacement now and just need refund of it. Below are case details

8th july 2018 rnp[protected].. Pending..

23 june rnp[protected].. Close.. Customer looking for refund and replacement

4 june.. Rnp[protected].. Close against 26th may compaint

Lg email acknowledgement number cn[protected]

Hi, i bought voltas 1.5 ton window a/c on apr 30th 2018 from vijay sales mg road gurgaon and within 3 months i have filed 3-4 complaints regarding an issue which i am facing every week/2nd week.

Sometime water leakage is there, sometime it's not cooling most of the time it giving 2 error message "df" and "e3" and some sort of sound is coming.

My 1st complaint number was - [protected] dated jul 16th and jul 18th
My 2nd complaint number was - [protected] dated jul 27th
My 3rd complaint number yet to received as i made it today jul 31st.

Voltas executive who visited me today said that they will take my a/c tomorrow to workshop for repair/ac gas refilling.

It's a request if you can replace my a/c instead of repairing it.

Regards,
Vineet kaura
[protected]
602d/19n, ward no 3 near kali mandir, mehrauli, new delhi 110030

V.no. 157-Q-SI 5100 Date :[protected]
Ord. no 110-Q-SOT 1694
code :[protected]
Above T.V Not working from more than 30 days. I contacted to your customer care & for repair, your representative visited only for view & said he will come earliest with require part but even today not getting my T.V. repair . everybody says part is not available. I want my T.V Immediate working do the needful.

Purchased 1.5 ton voltas split ac from dwarka outlet. They supplied damaged indoor unit on 29.07.2018, which was to be replaced. But haven't received any replacement so far. When confronted with the fact, the staff showed ignorance and apologized.
Conduct of vijay sales is unethical and fraudulent.
Ac was purchased in the name of ajay kumar midha with contact detail : [protected]

Tax invoice no-v. No :167-r-si 6489 dated :-22/07/2018
Product lava mobile z50
Code:[protected]
Purchased mobile phone since from the day of purchase the mobile get switched off 3 to 4 times automatically. Visited to store for replacement on 24/07/2018 but the experience was so bitter the sales person not ready to hear my complaint & deny for replacement of product
So kindly look into the matter & requested get it resolve my complaint immediately

Thanks
Dinesh nikam ([protected]

Dear sir/madam,

We purchased panasonic 55” led tv (Model no-th55es500d) from vijay sales rajouri garden on 02.07.2018 (Invoice number 311-r-sif 1563). After the few days of delivery and installation we remove light blue sticker from led panel and we saw one white thing coming from led tv above sight.

When we complaint about this with vijay sales and panasonic they send his person for investigation.in which he confirmed this unit is not ok which is manufacture fault and they will replace in coming days. After few days today on 23.07.2018 they send replacement tv. But when panasonic technician open this new tv box we saw lots of dust and all over the tv and connecting wires. Vijay sales and panasonic company cheating with his customers.

I called panasonic company and vijay sales staff about this but no one reply me till yesterday. I request you kindly take action against both the companies and refund my money from them.

Today panasonic company told me to replace this unit with other one. But now how i can trust on them. I have very strong feeling that they will send me used/repair or old tv again. I cant trust on both companies.

I am very upset and disappointed with panasonic and vijay sales way of working. Please help me to refund my money from vijay sales.

Regards rajnish marwah

I am disturbed by the service of philips and vijay sales my led is closed from 4.06.18. After my constant effort, vijay cells repaired my tv philips company but my tv was closed back in 3 days and when my tv repair took place, the led is not locked evenly and the speaker also got a problem. But no reply has happened from you. I am angry with your poor service and i am constantly getting frustrated. I have humbled request you to consider my problem as seriously and take action on immediate basic.

I purchase a samsung 32" N4100 TV from vijay sales ashram road branch ahmedabad on thusday dated 19/07/2018 and today 21/07/2018 not deliver till today.I contact at branch 3 time and request to delever it today instead of salesman not give me proper reply about proper time of delivery and contact no of delevery boy.

Thanking your
RAHUL PANCHAL
MO NO: [protected]

Dear Vijay sales,
I have bought new VIDEOCON UHD LED VNB43Q519SA, On Dated 15/08/2016, since last one month TV is not working properly, is has been seeing horizontal line, I have already complain to Mr. Vaibhav at Surat branch, on Monday, and he has to saying you have to rs. 1250 /- visit charge . I told him I have 3 yrs of warranty then why should I have visit charge.
Kindly do the needful
A waiting a favourable reply thanking you

Hi,

I bought an IFB TL-SDR 6.5 KG AQUA washing machine and a PHILIPS INDUCTION COOK TOP last month from your store in Central Market Lajpat Nagar New Delhi. Incidentally, I misplaced the tax invoice. So, I request you to send the invoice of the two again to my email id:
[protected]@hotmail.com

Both the goods were booked by the name

ABHIKALP CONSTRUCTION SYNDICATE
Registered Mob. No. [protected]

I had bought vise led on 8th may 2015 at the time.of purchase I was told 5 years warranty now i am facing a problem with display
I had visited bhandup store but they are telling me we only give 3 years warranty kindly help me to get sort this
I am regular buyer at vijay sales but this kind of service is perthatic
Please find the attached picture of invoice copy fyr

I have purchased one laptop from vijay sales, r city mall having bill no.015954 dt.4th july, 2018, time 20:28 hrs. He complaint is laptop processor is very slow and was told to hp authorized service center at ghatkopar, contact.[protected]. They told to change the laptop as the same is in warranty period if they repair it the warranty will go. I am trying to contact vijay sales on[protected] but it is out of order. Want to know will i get the replacement.

Very bad servise . 2 times went to vijay sales customer care servise but nobody came.

Why they are sales electeonics product ?
Customer care servise very poor.
Nobody visit for the installation of tv. Around 9 days went for my complaint no technision visit at my home. Whenever i call there telephone they can't receive and no response. It is totally shameless .

Bad, worst service ever. Dont buy any product from Vijay Sales. I bought a onida tv on 3rd July and delivery was done on 7th July 2018. Till today no1 has called or come for installation n demo to my place. Above that sales person from vijay sales are ill mannered. Dont know how to treat customer. Poor customer service.

Stop this nonsense n stop taking customer for granted.

I had purchased a Videocon make refrigerator VZ263ME Silver from Vijay Sales Prabhadevi on[protected]Bill Enclosed) (It was a gift from my relative on my marriage). The Fridge is covered for 2 Years on-site warranty and 10 years of Compressor Warranty. On 13th June 2018, there was a problem with the cooling. I made a complaint to videocon customer care on 14th June, 2018 by calling on phone No.[protected]. After I successfully registered the complaint, I got the reference no. MUM[protected] and two no. [protected] and [protected] on 19th June 2018 but none of them answered my calls. After waiting for 7 days, no body from videocon attended the complaint. Hence, I called Vijay Sales customer care [protected] on 21st June 2018 and they told me that there is issues with Videocon company and they cant guaranty the service will be provided but still whenever I called they use to tell lies that Videocon service guy will visit within 2 days but no one comes or calls me. This was bit strange to me and I again called to Vijay Sales customer care and informed them the situation. But, they are not taking any responsibility of repairing my Refrigerator under warranty. Videocon Customer care no. is not available any more.

This kind of irresponsible post-sale service from the company and Vijay Sales is not expected and they should arrange to either repair or replace my Refrigerator at the earliest possible.

With thanks
Priyesh Bavasia
+91 [protected]
+91 [protected]
[protected]@gmail.com

Sir/Madam
This is to inform you that I Apoorva Chugh purchased an Electrolux split AC model no ES18Q4I ON 20th March 2018 from Vijay Sales, Indirapuram. Since last week(05/07/2018) the cooling went down. We called the customer care for our service requirements. They sent us a service engineer (cell: [protected]) with no knowledge of the services he had to provide and due to his negligence the AC went down. I tried to reach him again to ask the problem. After 3 hours and 10-15 calls the service engineer came back and told us that inside panel has gone down and will come the next day to change the part. Again the next day after calling the service centre numerous times they again sent two service engineers and they told us that outer panel has fused out and again they will need a day to get the part. During all this the service centre agent Mr. Mohammed Shafi (cell: [protected]) was extremely rude and kept disconnecting the calls. In this weather with excruciating heat how is one supposed to stay without an AC, and that too without any of our mistake.

I am highly disappointed with the behaviour of Vijay Sales representatives and I seek help as we cannot bear this much heat. Please look into this matter on urgent basis because such behaviour is not acceptable.

For your reference I've attached the bill as well. I expect a quick response.

Regards
Apoorva Chugh

It's been three months i have purchased the laptop and also i have replaced it one time and again the new one is also dead. While using laptop automatically its dead and now its not charging and turning on.
I want replacement . Your products are not good This is the second time i face this problem.Please resolve it immeadiately.My important files are in my laptop

I had purchased a Vise 1.5 Ton window AC in 2015. It worked well for 2 seasons properly. But In 3rd season It stopped cooling. I talked to the Vijaya Sales customer care and complained about same. They suggested that the gas has been leaked and it needs to be repaired and refilled the gas. They quoted roughly 6000/- total cost. I found it very costly and unreasonable as the AC cost itself was 21000/-. I got it repaired outside Vijaya sales service and it started cooling properly. But the problem is that the gas leaked again in 1 week only and again I took it for repair. Disgustingly there were roughly 5-6 leakage in it's pipe. I again got it repaired. And it started cooling properly. But after 2-3 weeks again there were 10-15 leakage in it's pipe. I got screwed up. Actually it's pipe is quite thinner than the standard AC pipes and not durable. It's very fragile and of low quality. I got frustrated and expecting from Vijaya sales to take my concern seriously and provide me some durable solution as they have sold a low quality product to me. I have purchased order receipt.

hi



i had raised complaint against vise tv for faulty tv sensor 1 and half wk back.



No one yet came to visit or care about sending technicians ????



i am regular buyer, but as per current service offered to need to think abt other options.



It bad and pathetic service, borivali office number will always comes busy??



vijay

cell no. [protected]

Purchased on EMI Haier fridge from Vijay Sales, we have been charged 2 emi's of Rs 2050 for the same. spoke to the executive at Khar outlet, they are not willing to help, also received call from executive saying do whatever you want to do, we cannot help you with this.
there are two different loan accounts generated and two differenct emi are beeing deducted from my account.
kindly get back to us on [protected]
1.AC no 4050CD64401797 EMI of Rs 2050
2.AC no 4050CD70213479 EMI of Rs 2050

Non of the officials are willing to help at the branch and when we receive a call from your executive he threatens us and say's do what ever you want to do ... thats heights of arrogance at no fault from us ... vijay sales has raised two invoices for the same product ... and taken the payment twice hence i m beeing deducted with two emi and they want to shred of the responsibility and i am paying for no reason and no fault because if i bounce the emi my credit will be effected and since they are quite aware about it ... they are very arrogant and careless... this is loot ... and violation of my consumer rights...