Vijay Sales Complaints & Reviews

Hi
I visited vijay sales patel nagar, delhi outlet.
I was requiring for samsung 43” led tv and asked for offer.
He said there is no offer samsung giving i[censored] go and search ghaffar market or few more shops for pricing.
Go buy from there samsung running no offers than i told him to visit samsung official site bcz it’s showing offer there, he said to show me and i shown him screen shots and on website as well,...

We purchased a videocon led tv from vijay sales showroom at pitampura delhi on 04/04/2018.

The salesman, named shivam jaiswal assured us, that you'll be able to download & use all your apps from the play store.

I particularly confirmed about amazon prime & hotstar and he confirmed.

It wasn't so;

After our complaint, the mechanics made regular visits but couldn't find the reason.br...

I have purchased ac from your sales office in r city mall, ghatkopar, mumbai, maharashtra on 18.05.2018. The wagner tower fan was free with the purchase of ac. The ac was delivered on 19.05.2018 but wagner tower fan was not delivered. They have told me that that will be delivered separately. However i have contacted vijay sales several times but not able to get the response from the sales team. I request you to look into the matter and deliver...

Hi sir / ma'am,

I bought xiaomi a1 on november 3rd 7:30 pm from your lajpat nagar branch.

It is black in color and was the last piece in stock that i bought.

I was hesitant about it but your team convinced me to buy it and i have been very happy about it.

I have to submit the phone to the service center but have lost the original bill.

Can you help me get a duplicate...

Respected sir,

My name is nirav patel, i am really frustrated at way i have been provided service from on site go team regarding a simple update of tv details for the purchased sony tv model kd55x9300d from vijay sales which has been replaced by sony with kd55x9000f i have already provided the new details to the company at the vijay sales piplod branch surat. Yet after speaking with the escalation team member i have received...

I bought a philips uhd led in november 2015 from vijay sales kalyan.
But now its panel is not working.
Display goes off and blinks once.
I made complaint to service centre but the technician asking for vs bill.
But the ink on bill washed off.
The technician checked the just by swtching on and saw it turned off said the display is damaged.

I request you to send me a copy my duplicate bill...

I have purchased refrigerator feom vijay sales but because of some space issue it was not going inside the hall so we asked for replacement.. There delivery guy said company person will come and remove doors and it will go. But company person said it wont go inside even after removing doors. So we asked for replacement as we have not installed it.
But vijay sales people are not at all co-operative and giving replacement as we cannot...

I have been told by the vijay sales Executive DAULAT that I will be getting 2018 model of DIAKIN ac. Bt received 1 year old that is AUG 2017 MODEL outdoor and indoor unit whixh the product is also getting frequently tripped. I have been cheated at high. If i dnt get any action for this or compensation I will raise my complaint to even more level high. It is so disgusting service by VIJAY SALES. i want action for this....

I bought an ac from vijay sales infiniti mall, andheri, mumbai on the 14th
(Sales order 111-r-so1711)
First the bill was made wrong with the wrong model - you billed me for a 5 star model and put down a 3 star
I had to go back to correct this (Waste of time, money, effort)
Then the manager there promised me delivery by today (16th)
When i called customer service, twice they assured me that the delivery...

Dear concern,
I am really very disappointed with the customer service received from vijay sales for the complaint logged. Customer sensitivity is as good as negative. This is the 2nd time i have faced this issue with them and even after follow-ups, no update received. After trying to reach them couple of times on their customer care number and waiting about 30mins each time, i had dropped them a mail at [protected]@vgmail.in on 2nd...

The purchase date for the microwave i purchased is 9th may 2018. The delivery was suppose to be done 48 hours later. Delivery was done after 4 days. Today is 15th may 2018, the product is just lying here at my house. No update from the installation team. This is the worst buying experience ever. Such good brand but service is pathetic. Slow and no service performance. I want to return the product now. I would rather consider buying from a...

I bought an led in may 2016 and bought an extended 3 year warranty. There was a recent issue in the led for which i raised a request with the customer care.

However when asked about payment details.. I was told that the details will be provided by the visiting engineer. Agreed.

So my question is - why doesn't the customer care executives know about the charges? Wouldn't these be standard all over.
br...

One of the worst services ever.. In spite of calling the customer care from last 15days, no proper response.. Everytime i get a reply that it will be done in 48hours.. The customer care staff is least interested in hearing the problems.. Tv installation was done but d2h connection is still pending.. Everytime a new person will pick up the call, will hear the whole story and the end reply will be that it will be done in 48 hours.....

I purchased a Videocon refrigerator just before 6 months of 30000 so it's in warranty now. Just prior to one month, the refrigerator stopped working and on 6 April 2018 I registered a complaint to the Videocon service centre. They sent their engineer thrice at my place to solve the issue but they did not have any knowledge and just went without repairing it. it's been over and above one month that the refrigerator is not working and daily...

Dear manager,

We had purchased hitachi air condition on 4th march 2017 with extended warranty with wonderful promises about your warranty.
This is very sad to inform you that there is cooling issue in my air conditioner and complain lock on 2nd may and promised by customer executive that it will attend in 2 days. On follow up with you executive on 4th may, they were say we are preparing complain sheet.
I am...

We purchased a 1.5 ton ac, voltas from the prabha devi, vijay sales outlet on the 5th of april, 2018. We are sold the ac and promised installation by the vijay sales staff. Since we live in baroda, we arrived in mumbai to complete the installation on the 4th of may, 2017.
Since the 4th we have been put through a terrible ordeal with the vijay sales staff.
Firstly, the voltas technician has refused to install the ac. According...

The aforesaid mobile was purchased on 18/04/2018 and returned on 01/05/2018 @ borivali west outlet. We were assured about refund within 3 days by sujit gupta but still not received sum of rs22990 in the name of dhiraj v advani inspite of regular follow up. Dolts like amit shirgaonkar do not even take calls or reply. I am afraid co. Name gets tarnished by such unhelpful n unbecoming attitude towards customers. We solicit your immediate cooperation...

We bought Videocon (MODEL NO VKG50FH-FDA) from Vijay Sales Borivli West Mumbai on 27.05.2015 under warranty (3 years) for Rs. 55990 (aprrox. 560000) Requested for repair : mid of February 2018 Since the part of the TV was not available, they offered replacement with a new Videocon TV of 50”. We surrendered the TV by visiting the factory of Videocon on 19.03.2018 as advised by Vijay Sales. We were then promised that Videocon TV( Model no....

Hi,

I am neha gupta, and purchased an ac of daikin from vijay sales on may 8, 2017.

My service period of one year is about to expire, i was offered a plan of an extended warranty at the time of purchase by vijay sales, which i wanted to opt for now. Daikin is charing me higher rates so i wanted to opt for vijay sales extended warranty.

When i tried to contact the vijay sales customer care executive...

We had purchased 2 nos. new vise brand led tv's on sunday i.e.[protected] from Vijay Sales Patel Nagar branch vide V No. 308-R SI643at a price of Rs 14000/- each. Remote is not found in one of the box and this error came to notice when the technical person from Vijay Sales came for installation today i.e.[protected] that too after several follow ups. on informing the same to VIjay sales over telecom, they seem to be negligent and are not...