Vijay Sales Complaints & Reviews

Hi,

I have purchased two acs from vijay sales, janakpuri store on 15th may, 2016. The delivery was promised to be on 16th may, 2016.
1. Godrej eon (1.5 ton)
2. O general (2 ton)
The godrej ac was delivered well on time.
And for the other ac o general, which was to be delivered on the same day i. E. 16th may, 2016, we received calls till 12:00 am at night that your ac will be delivered shortly. But...

Yesterday i had booked a ac at your uttam nagar show room after taken final confirmation that the ac will deliver and install today. They provided one contact number of mr. Mukesh [ [protected]] who will help me out today of instalation. Today in the evening i have received a call from engineer to install the ac but till the time ac has not been delivered and engineer left from the there due to non availablility of ac at their. I tried many...

Bought a semi automatic washing machine from vijay sales, Borivali, Mumbai
store on 24/02/2016.The dryer of the machine was loose when the packing was opened.Requested vijay sales to replace the w.m.as it was defective, only repairs were carried out till the dryer break does not operate which may cause
accident.If machine is not replaced in a fortnight i will have no option but to
approach consumer forum-sudhir chavan....

I have purchased a air cooler of symphony from vijay sales but its not cooling at all and nothing more when i launched a complaint aginst it their executive told me. That their executives will come to me within 2 to 3 working days but now it's more than a week nobody has come yet to check whether the customer complaints is valid or not infact not even receive a single call from them... So tell me now where i should reach now... Should i visit...

We are very tired of follwoing up with vijay sales thaltej customer care department.

Our brand new tv is not working since 14 days back. No one is taking the case seriously. Vijay sales thaltej manager is not responding to us. Staff at vijay sales is irronsible.

We wish to file complaint in consumer foram.

Regards
Dolphin projects
Gandhinagar...

Sir,
On 5th may Thursday i hv purchase a godrej small locker (E square), which i have booked from dadar branch of vijay sales and collected it from thana branch.
as per decided i have gone in the evening to collect the product from Thana LBS Marg, I been shown a good product before packing and afterwards at home i found it was damaged at the left bottom corner side of locker.
then i talked to Mr . Parit about replacement,...

Dear customer care

I had bought a vise split ac on 2nd may 2015 from the inorbit store malad. However it hardly worked for a year and now i am told that the cooling coil is damaged and the part needs to be replaced. Firstly when we call the service centre to place a request for the servicing of the ac and we had requested for the guy to come on saturday however the request is not placed well and the guy wants to come on tuesday...

I bought Hitachi AC from Indirapuram, Ghaziabad store, At the time of sales the sales executive told that cost he has quoted includes free installation + delivery. but when the AC was installed the guy asked for the installation charges. When I contacted the sales team why they are asking for installation charges they told me that he never said that the installation is free. I felt cheated. I will never buy anything again from Vijay sales....

O: vijay sales
Vijay park krishna nagar
Naroda

Dear sir,

I have purchase panasonic split ac model no setcskc18rky-2 from you store, and the same was delivered on 19th april-2016.

The same was installed at my residence on 23rd april-2016, at the time of installation, when the ac was switch for time, ac was tripping every 10 minutes.

So the service engineering...

I have paid for a refrigerator vide receipt no 310-dun04-16rfcv819 dated 27/04/16, & after a long followup an out of order refrigerator has been reached to my house, which was refused by my wife, again when i reached your showroom no one was there who can actually listen to my need, mr. Tarun who said as in charge of the outlet but incapable to resolve, now i was forced to buy it from other place.
I would like to suggest you to stop...

I purchased a washing machine from vijay sales 2 weeks ago. The sales person of the vijay sales said that "anything happens to the washing machine. We will take the responsibility and the customer will not have to call the videocon company and need not worry as well." just after 2 to 3 days of purchase, i immediately raised a complaint as my washing machine was faulty. I reported the problem the problem to the vijay sales customer service,...

Deilvered new lg refrigerator without packing and with dent by vijay sales crown plaza faridabad it's almost more than a 50 days no response from vijay sales i didn't sign the delivery note due to the dealer supply the dented /without packing refrigerator due to your sales staff you are spoiling your name vijay sales a big co. Nobody responding.
Rgds s p singh [protected]@gmail.com...

Hello Sir,

I have purchased a mobile handset model no HTC-MOB PHONE (WEB-MOBILE) DESIRE 826 dual sim, from vijay sales, issue is they told that this handset is with 4G support but later i just came to know this handset is not compatible with 4G.

I have bought it dated 06/09/2015, I have gone to HTC Service center, kamla nagar, delhi there they clearly informed me this handset is not compatible with 4G.
br...

We have purchased an hitachi ac last week and following are the issues that we faced.

1. Ac seal pack came but without remote and for that i did around 4 round to vijay sales showroom but till now no delivery.

2. Ac installed by hitachi technician but then they found some issue in stabilizer. Then i went to vijay sales store for replacement of stabilizer and installation of same asap as voltage fluctuation is...

We purchased Philips home system on 14th April from vijay sales from padmavati branch. It got delivered on 15th April. The product delivered to me is damage. Kindly make necessary provision for a fresh product. The installing was done by your representative today 16th April at 3.00PM
the installation representative was irresponsible about checking the working of the product after the installation
Awaiting immediate response...

Sir/M'am
After running for last one week to ur showroom in Chandan nagar Pune and fulfilling all requirements, I am still waiting for items to be delivered to me. Very unprofessional behaviour by staff.
First of all, despite, selecting all products, staff failed to respond properly and made us run to shop 3-4 times to start the loan process and booking. After finance process was done, we were told, items wd be delivered next...

Dear sir/madam
I purchased vise led vm48f501 on 21/10/2015 from vijay sales belapur navi mumbai. Now the lot of disturbances line coming in picture. I had lodged complaint on 10/04/15. My complaint no is 1604b[protected]. Till now no response given by your team. It is promised by vijay sales belapur that within 3 working days we will rectified your picture problem. Hoping it will rectified very soon. Rgd...

I, umakant gaonkar purchase a fridge from vijay sales vasai branch (West)
Yesterday, and promise me that it will deliver today also promise me that it will not from display piece, and today i received a fridge from display piece only. How can you do like this. Is your service to customer by giving wrong promise, when you do not have stock you will give old piece, how can we believe your service in future. Also the gift what you are...

When i went vijay sales for complaining about my new tv's remote isuue...(Hardly 1 day after purchasing product)...When i was talking with issue problem (That remote was not work properly etc...) that employee not listened my issue neately...Whrerever...He talked with mi rudely...( like, you are small, keep your language properlya bla bla..) ( yes...Im teeneger, but that is not good way to talk with your customer* ) and also he used language...

Hi all,

I had bought panasonic air conditioer from vijay sales railway station branch pune which was displayed in the vijay sales and we confirmed while billing that same will be delivered. But the model which we received was a different one.

The feature sticker which comes on panasonic ac as per vijay sales, they mentioned it will be pasted by installation guys. We had spoked with panasonic manager as well...