Vijay Sales Complaints & Reviews

I have purchased iball mobile (Bill attached herewith) from Vijay Sales Vasai Branch but one Mobile iball Tarang 2.8J Brown is sim not working so i go four times for that complain and hand over the mobile to him for two days but after two days they said its your fault its damaged by you nothing is done from him and returned me as damage piece

I have purchased a Vise LED TV and the usb port does not work. I have the warranty card. How can I avail of it to get it fixed

Hi,

I am Mudit[protected], Today i bought a hp laptop from vijay sales pitampura branch.where when i was quering about a product the salesman told me to give a 15 product kit with the laptop if i buy a laptop i.e of rs 34990.but after the billing they refused to provide me the offer benefits.i strictly told them i will complaint about this on internet but they said do watever you want to do.this will never get resolved and it will always be on the communication level no output will come.My question is why the salesman introduce me that offer if he cant provide me that.

Please look into this otherwise i will take this on authority level and i will file a complaint in consumer court for the same.

Its been noticed thrice I visited this store, in this year before 26th Jan, on 26th Jan and 28th Jan.
All the visit I found many executive are there to attended customers, but all are less interested to attended customers. I have to ask for the help, even after that I have to wait for 10 minutes for help in empty store.

On 26th Jan, I was the first customer who entered in the store. Unfortunately there was electricity issue, than too due to an emergency reason I buy new laptop. But other formalities couldn't make out due to electricity issue. They suggest me to re visit after 2 days.

As per them suggestion I again visit today I.e 28th Jan. Store was utmost empty. Hardly 2 customers was there. When I entered no was interested to attend me. After that I was managing to search the assistant who suggested me to come on 28th Jan, he was day off. After that I found employee was busy in watching movie where they are neglecting customers.

Note: Management kindly train your staff regarding customer service. Highly important

I visited your Mira Bhayandar store today dt. 17.01.16 to buy a smartphone, I selected an HTC smartphone for Rs 32750 /-, I approached the Bajaj Finserv customer for finance and was told an processing fee of Rs 999 will be levied. I also hold Bajaj Finserv privilege card. The sad part was no staff from the store tried to convince Both{me as well as Bajaj finserv }. I being a regular customer felt left out. I have also complained to Bajaj Finserv Regarding the same. My intention is to bring it to your notice and we walk as a Happy customer every time. Regards Alexbf

I bought an iPhone 5C from Vijay Sales - Sector 18, Noida on 7th of March, 2015, there was a major hardware issue in my phone due to which my back camera was not focussing ! So, I went to Apple Care on 19 December, 2015, to my surprise they told me that the warranty on my cellphone had expired on 03.05.2015, I was shocked and wondered how was it possible. Apple care told me that the IEMI number was registered on 04.05.2014 for this handset and told me to contact the store I bought it from. I went to Vijay Sales, it has been almost a month and nothing has been done about it. I am suffering, Apple care is demanding 21000 Rupees to repair/replace the handset. Where is my fault? Vijay sales sucks. I am eagerly wanting to file a legal suit against them.

Vise tv bounght, complained on customer care no, technichan visited after 3 calls, technican advise- tv ok but the output of the sound is low due to its manufacturing feature- went to vijay sales to the salesman purchased from 3 sales team started talking rudely and didn't accept the quality of the product. On hand told us to go where ever we want to go and complain we are not scared of any forum.

Every time i start my laptop it takes around 10-15 mins to start. It's Configurations are i5 5th Generation, 8gb RAM, 1 TB HDD, 3 GB Graphics. It costed me above 55 k and that's wat i get

I purchase led tv of visa brand. I cimplain about led that led automaically on some time. They told me technicial will come. But after 4 days technicial not come. This is service of vijay sales chandkheda brnch.really really phathatic service. What i do ...you reply... and i never suggest any one purchse your product.

I am user of bluestar ac 1.5 ton
My ac works fine till now...
But i have been told by my dealer that if i don`t pay false charges of dealer they will tell bluestar and bluestar will not provide me service.

Invoice name:karan patdiwala

Indoor unit no: 15a18116
Outdoor unit no: 15a17608

Vijay sales dev arc mall ahmedabad gujarat
No:66040000

I bought new Xperia M5 from Vijay Sales Borivali West Shahstri Nagar Branch on 28th Nov 2015. and noticed next day that the mobile is faulty. After 3 days of follow with sony centre they gave letter to change the mobile. I took same model again and the other piece also was faulty. Now as i am not satisfied with service i am asking to refund the payment and they are insisting to buy other brand which i am not liking. They are not co-operating at all. How can i forcefully buy any mobile which i dont like which is worth 32200/- rupees. They are also telling that you have to buy of the same amount or higher. Please help me on the same and guide that what should i do ?

Hi Vijay Sales Admin Team, I had purchased Goodrej AC from Vijay sales Bhandup on Sunday 15th Nov 15, This unit was Delivered on 16th Nov 2015 . The Goodrej Engineer came for installation on 19th Nov 2015 and when opened the Box of Outdoor Unit and found that it was in damaged condition . I am trying to reach the Bhandup Vijay Sales but they are not responding to the call’s and even spoke to the Sales representative Amit Raut heard us but has not taken any action not suggested any thing what to do further ? These all things are leaving me frustrated, Please take some action before me initiation . Your immediate action in this regard will be highly appreciated. Contact - [protected]

Again today they Have supplied the replacement and this too a Damaged one .
What a Kind of Sales and service They have !!!

I bought Videocon LED on 10th Nov 2015, it was delivered on 13th Nov 2015 after back to back follow up, but still LED set up not happened, nobody responded from Vijay sales as well as Videocon, Very poor service i had ever seen by those company...whenever i tried on Vijay sales number 61715555 which i got by sales person Karan from Thane vijay sales but number is not working, I fed up to trying call vijay sales

We are purchasedgodrej fridge from ghatkopar vijay sales branch at time of billing they assured us that delivery on 11th nov, 2015.on the same day we are waiting till 6p.m but no one call us we are trying to call the given number but it was continuiously engage after to many call i contact to customer care number but they told us there is no booking on my name it is very disgusting poor service after promising to deliver on 11th not a single call from company .

i have purchased one SONY SMART LED KDL 40W 700C on 04/11/15 against
Delivery Note 164-MR11-155DN 131 DATED 04/11/15 got a delivery on evening your delivery boy was came and install the tv and take a signature from my wife, after half and hour i reach the home and on the TV i was shock there is crack inside the tv
i had immediately try to contact vijay sales on phone but it was continuously engage
next day i visited vijay sale i spoken to Mr. Anoop singh he says that person from sony will come and check the person visited our home and says who had open the tv, no one has right to open the tv the panel was damage we cant do anything i approach once against vijay sales and explain all the things he is saying will send our person & these & that, yet nothing action to be taken even i have mail also not getting any reply from your end, These is diwali time u can understand the festival
my daughter have holiday from school and thay want to watch the tv, there was so many crashes between my family due to faulty tv, kindly request you to replace the same one or cancel the deal I CAN NOT JUDGE FROM WHERE I PURCHASE A TV FROM ROAD OR CHOR BAZAR OR GREY MARKET KINDLY HELP ME TO SOLVE THE ISSUE
thanking you yours faithfully HITESH PATEL [protected]

My self Suresh salian have booked LED 39inches TV @ 26th September from Infinity Mall at Andheriat that time sales executive Mr.Daulat Salvi told me that he will give me discount of Rs. 5000/- against exchange of my old box TV 32 inches. I have agreed on the same. At the time of giving delivery to me on 28th September sales executive Mr.Daulat Salvi ask me to pay Rs.3000/-more. Else he will not give me delivery of the LED TV or else you can cancel your booking. They have make the falls promises to the customer at the time of booking the product and later on they recover the money from the customer. I didn’t had the choice and have made the payment of Rs.2000/- because it was my precitise issue, had told in my neighbor as well as had promise to my family members will get TV today. Please take action on sales executive Mr.Daulat Salvi to fooling the customer.

Bought Panasonic Eluga, on 11th sept 2015, but whose manufacturing date is July 2014, although box packed the battery plays the important in the cell phone, all parts deteriorate inside the package, which the consumers don't know nor have been they told at the time of selling the goods. Personally had a bad experience about it, bought the above cell phone whose battery was dead, took home to know it had a speaker problem. which the service...

Myself, Omveer Tomar, I have purchased 2 Amrit Aqua purifier from Vijay Sales Delhi but it was not working. I called to contact person but they are not responding to me. It was Such a bad way to attend the customer. It is not working but they are not returning this products. Regards Omveer Tomar Mob: [protected] [protected]@gmail.com

I bought an godrej fridge & videocon led TV from vasai branch The sales person had promised me next day delivery of the product.i asked him are you sure you will deliver it as you promised me bcoz of my mother birthday and i need to gift her but they don't deliver the product, i called at vijay sales vasai branch but the staff of that branch Very poor telephonic customer service. unskilled for customer service. Careless of the issues being raised they just reply on phone but in back end no followup. The lady on phone for customer service is very poor in communication she dont know what is customer service, she speak to us like she is speaking some one the street.it is so shamed on vijay sales as they just mess my mother birthday plan. i called them more than 20 time but not even one time i have received a call from vijay sales now who will be responsible for mess of my mother birthday thanks ®ards/- Deepak Bansode contact -[protected]

I bought a window air conditioner vide invoice number 152-VMT07-15SI 90 dated 20/07/2015 from VSDIGI Korum Mall. The AC was delivered and installed on 22nd as promised So far so good. But the old AC in exchange has not been picked up till 23rd despite daily follow up. This has put us under house arrest. If it is not lifted today then we are going out and they you may not be able to lift it for weeks. Please take note. You need to streamline your process. Rameshwar Singh Thakur