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Vishal Mega Mart Complaints & Reviews

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Updated: Dec 3, 2025
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Vishal Mega Mart reviews & complaints page 62

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A
Ashish123agarwal
from Panipat, Haryana
Aug 2, 2017
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Address: Almora, Uttarakhand, 26601

Dear sir,
This to inform you that i (Ashish agarwal) yesterday went to vishal mega mart, almora at 4:55pm with my young friend to purchase clothes. First 2000rs note was in my hand then i casually put in my pocket. My 2000 rs note had fallen from my pocket and while inquiring the staff they accepted had fallen 2000 rs and found itnote. Vishal staff told me to collect the amount at 11:30am today. While today visit they told me that another lady have also come to claim 2000rs note which was unexpected and huge disappointed to me. And they said without proper evidence and proof they cannot give it to me. By mailing you, it can be my last hope for me to recover the 2000 rs note. Please make inquiry and help me to recover my 2000 rs note.
Thanking you,
Ashish agarwal, mobile number - [protected]
Dear Customer

Please accept our sincere apology for inconvenience caused to you at our store.

Kindly be informed that the matter has been forwarded to concern department to investigate it and resolve on priority.

Our team will contact you on the provided number and sort out the matter.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]
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    N
    nitin choudhary
    from Mumbai, Maharashtra
    Aug 1, 2017
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    Address: Indore, Madhya Pradesh, 452012

    I purchased a raincoat from your vishal megamart but the rain coat is leaked & water is inside the body.
    When i return the rain coat to your outlet he told there is no warranty on raincoat.
    I request to you re turn my rain coat immediately otherwise i will be go to complaint consumer forum
    Bill number 366/[protected]
    Bill date 26 july 2017

    I have already raised & logged this incident to feedback register in vishal outlet on next day.
    Dear customer

    Please accept our sincere apology for inconvenience caused to you.

    We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that concern department can contact you and resolve the issue.

    Thanks and Regards
    Vishal Mega Mart - Customer Support
    [protected]@vishalwholesale.co.in
    [protected]
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      N
      neerunagar
      from Mumbai, Maharashtra
      Jul 31, 2017
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      I have very worst experience with vishal mega mart vki jaipur coz before some time ago i had purchase a topper about 18 or 19 july from their but they forget to remove their tag and and i also did not even pay attention and i kept that in my bag and since then it was in my bag, but after 2 days i want again their for change a jeans which i purchased on 21 july 2017 and when i was leaving the the sound of the security beep started and security man check my bag and they they started saying that you are stealing this topper and they said either you show the bill or bill this cap and this was happened on 22-july-2017
      In short they said i m a thief
      If they forget to remove their tag is it my mistake
      Now i will never go vishal mega mart to purchase any thing
      Dear Customer

      Please accept our sincere apology for inconvenience caused to you at our store.

      We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that this matter can be forwarded to concern department.

      Thanks and Regards
      Vishal Mega Mart - Customer Support
      [protected]@vishalwholesale.co.in
      [protected]
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        P
        Payal3112
        from Delhi, Delhi
        Jul 30, 2017
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        Address: Faridabad, Haryana, 121001

        I was waiting outside trail room nd it wasted my 45 min approx for trail. This store has 2 trail rooms in women section but only one trial room is open for trail. Like me many customers returned without buying any cloth. I dont know the logic behind why only onw trail room is open when the store has 2. Even on sunday they dont open both the trail rooms.
        Dear Customer

        Please accept our sincere apology for inconvenience caused to you at our store.

        We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that the concern department may contact you for this matter.

        Thanks and Regards
        Vishal Mega Mart - Customer Support
        [protected]@vishalwholesale.co.in
        [protected]
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          D
          Druv's Passion DM
          from Amritsar, Punjab
          Jul 18, 2017
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          Address: Ludhiana, Punjab, 141001
          Website: myvishal.com

          Vishal mega mart maharj nagar, ferojpur road, ludhiana,,
          Sir mai is store me part time employee tha.. Sir yhan k sm (S. Iqbal singh) ka behaviour kuch thk nai,,, naa hi baat krne ki tameej hai.. Apne employee k sath rudely baat krte h,... Inhone apne aap mera nd ek do ladke or h apne aap resign daal diya bina btaye. Nd mjhe thapad marne ki dhamki dii,.. Mjhse jbrdsti cashing krwate the.. Maine sm sir se bhut request kee.. Ki maine crashing nai krni.. To kehte ki nai krni to ghrko jao.. Pehle mai fmcg me tha.. Ab hm store me roti khate the to whan se khana khane ko bhi mna krdiya ki yhan nai khana... Ab khana store me nai khayenge to khan khayenge... Nd gaaliyan deke baat ki mere sath.. Nd store me koi unity nai h. Tu krke baat krte h wo... Sunday mai raat ko as a customer kuch smaan lene gya tha.. Uska bil bhi h mere paas. To inhone mjhe kaha ki tu yhan pr kya kr rha.. Nd kaha ki jinhe tu janta h is store me jo job krte h unko bhi yhan se nikal dunga.. Sir mjhe btao ki inka kisi customer ko puchne ka kya hak h ki tu yhan pr kya kr rha h nd tere sath sath baaki employee ko ghr bhej dunga.. Nd store me f8 vgaira bhut hoti h.. So i request u sir ki aap koi action lo yaa sm change krdijiye whan se.

          Thanku
          Dear Dhurv

          Please accept our sincere apology for inconvenience caused to you.

          Request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that we may get in touch with you and understand the matter in details.

          Thanks and Regards
          Vishal Mega Mart - Customer Support
          [protected]@vishalwholesale.co.in
          [protected]
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            S
            Surinder syal
            from Delhi, Delhi
            Jul 16, 2017
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            Address: New Delhi, Delhi, 110062
            Website: Vishal mega mart head office

            I purchased a pent wide bill no 318/[protected] dtd 25/6/17 worth rs 699/- but at home as my daughter wore it,, it tear up from left knee but when i back to devli moul the executives doesn't behave politely and ignore to exchange it and or refund so please make me inform me what i do now?. Let me to check by any lab testing from yours end to diagnose the actual fact please regard
            Mr surinder
            Jul 16, 2017
            Updated by Surinder syal
            Please make Sol for my exchange or refund
            Jul 21, 2017
            Updated by Surinder syal
            Please respond to my complaint
            Vishal Mega Mart —[protected]/l wes lw jeans a

            1 Review
            Su Surinder syal on Jul 16, 2017
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            I purchased a pent wide bill no 318/[protected] dtd 25/6/17 worth rs 699/- but at home as my daughter wore it, , it tear up from left knee but when i back to devli moul the executives doesn't behave politely and ignore to exchange it and or refund so please make me inform me what i do now?. Let me to check by any lab testing from yours end to diagnose the actual fact please regard
            Mr surinder
            Belt's quality is worst.vishal mega mart Kota not return this item.they suggested me for on line complaint.kindly help me sir... thanking you. thanks again and again
            Dear Mr. Syal

            Please accept our sincere apology for inconvenience caused to you.

            We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that concern team may gate in touch with you and resolve the same.

            Thanks and Regards
            Manoj Kumar Yadav
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              H
              Himanshu Billroy Mathur
              from Noida, Uttar Pradesh
              Jul 15, 2017
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              Address: Aligarh, Uttar Pradesh, 202001

              Non responsive staff non operative services by
              Nisheed pandey (Store manager)
              Nazeer ahmad
              Franchise operated by airplaza retail holdings pvt. Ltd
              Ground floor 1/2 nd floor sodhi complex 2 kishanpur tiraha aligarh.202001
              Sir i m residing in aligarh nd a regular customer of vishal megamart. Here is a major problem with ur lift services bcoz it can collapse any time nd any casualty can happen... There is a major issue with air conditioning services nd no cooperative staff.. So as a concern i m taking this initiative... To prevent any casualty.
              With concern
              Himanshu mathur
              [protected]
              Dear Customer

              Thank you for your valuable feedback about condition of store's lift.

              The feedback has been forwarded to concern department to look into the matter and any required action will be taken on priority.

              Thanks and Regards
              Vishal Mega Mart - Customer Support
              [protected]@vishalwholesale.co.in
              [protected]
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                M
                maazhabeeb
                from Shahganj, Uttar Pradesh
                Jul 12, 2017
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                Address: Allahabad, Uttar Pradesh, 211002
                Website: vishal mega mart

                Dear sir
                Main vishal mega mart allahabad ka regular custmer hun sir maine v m m
                Se 5 shirt kharèeda tha[protected] ko jisme se ek shirt difective hai jab mai use le kar aap k store me gaya to unhone kaha ki ye shirt use ki hoyi hai aur dusri baat ye ki 7 din k ander return karna hota hai sir mujhe vishal mega mert k sare product par itna bharosa hota hai ki maine na bil pe conditon dekha aur na shirt chek kiya maine ankh band kar k khareed liya maine wo shirt aap k store me rakh kar chala aya sir bahot ummed k sath request kar raha hun aap mujhe new shirt dilwane ki kirpa kare
                I had purchased a t shirt from vishal mega mart . It was decolored on its first wash . And they denied to return it.
                Dear Mr. Maazhabeeb

                Please accept our sincere apology for inconvenience caused to you.

                We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that we concern department may in touch with you in regards of this matter.

                Thanks and Regards
                Vishal Mega Mart - Customer Support
                [protected]@vishalwholesale.co.in
                [protected]
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                  R
                  Roma Agrawal
                  from Shikohabad, Uttar Pradesh
                  Jul 11, 2017
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                  Address: Aligarh, Uttar Pradesh, 202001

                  Billing staff member language is unformal with customer. Infact, he is short tempered and ready to beat customer.

                  I am very angry bcoz it happened with me, and others customers was supporting me. I was extremely upset by the treatment i received and i will certainly not be shopping in your supermarket again. I hope that you will improve your staff training methods, and that your staff will be more polite and helpful to customers from now on.

                  This incident is happened today on 11 july 2017.

                  Please take quick action on them.
                  Dear Cusotmer

                  Please accept our sincere apology for inconvenience caused to you.

                  We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that we concern department may in touch with you in regards of this matter.

                  Thanks and Regards
                  Vishal Mega Mart - Customer Support
                  [protected]@vishalwholesale.co.in
                  [protected]
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                    P
                    Peehu sachdeva
                    from Delhi, Delhi
                    Jul 11, 2017
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                    Address: New Delhi, Delhi, 110034
                    Website: Vishal mega mart .com

                    Please provide us size 36-38 in grls jeans uu only hv size 34.. N plzz provide large size also in jeans kurtis pyjamas atleast xxl. Ur clothes material was very good i bought 2-3 products from here and i was impressed thts y i want more products from uu so plzz provide me the large sizes too. Plzzprovide new desings of kurtis n long kurtis which are in trend.
                    Thnks
                    Priya sachdeva
                    Priya. [protected]@gmail.com
                    Dear Miz. Peehu

                    Thank you for sharing your valuable feedback with us.

                    Please be informed that we have forwarded your feedback to the concern department. So, that they may act on it.
                    We wish to inform you that we always welcome any feedback from our esteemed customer and work on it to improve experience of every customer who enter into our stores.

                    Thanks and Regards
                    Vishal Mega Mart - Customer Support
                    [protected]@vishalwholesale.co.in
                    [protected]
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                      M
                      maazhabeeb
                      from Shahganj, Uttar Pradesh
                      Jul 9, 2017
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                      Address: Allahabad, Uttar Pradesh, 211002
                      Website: vishal mega mart

                      Dear sir
                      sir mai vishal mega mart Allahabad ka regular custmer hun maine aap k store se 5 shirt khareeda tha[protected] ko jisme se ek shirt me yellow color daag hai aur calor bhi ganda hai kal mai aap k store par gaya aur aap k maneger ko shirt dikhaya to unhone ye kaha ki shirt use ki hoyi hai aur 7 days k ander return hota hai sir mai vishal mega mart ka regular custmer hun mujhe waha k products par pura bharosa hota hai is liye na shirt check kiya na bil ka condition maine wo shirt aap k store me rakh kar chala aya sir aap se bahot ummed k sath request kar raha hun mujhe new shirt dilwaye aap ka regular custmer zarif
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                        M
                        Mission Veerta Aur Vivek
                        from Dehra Dun, Uttarakhand
                        Jul 8, 2017
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                        Address: Dehradun, Uttarakhand, 248001
                        Website: Vishal mega mart

                        I had worst ever experience at any retail store till date with vishal mart being such big retail service provide
                        Manager lateef at vishal mart at dehradun dilaram chowk location misbehaved and later with one of his junior cashier gajendra threatened for being local and created chaos over a simple request for bar code of one of the products i purchased even though patiently the cashier for my products and myself waited for lateef to provide bar code details
                        Even after waiting for 15 min when i humbly requested for manager i can speak to mr lateef and gajendra started shouting and hence i had to raise my voice as they were putting pressure and came in saying "wait karo zyada bolne ke zaroorat nai manager hain woh wherein mr lateef targeted towards manager room rather than handling issue himself started shouting and misbehaving
                        After some time another store manager sandeep and his colleague came in and tried to sort issue but mr lateef in his own goon attitude never accepted mistake and speaking in loud voice generated chaos at store
                        Need a confirmation and action on such employees who don't know how to handle customers and speak to them being manager
                        If taxes are already included. Then why m I paying extra GST of 208.
                        Kindly explain me the matter.

                        My mail I'd is " [protected]@gmail.com "

                        Misbehaviour and good attitude towards customers - Comment #2782011 - Image #0
                        Dear Customer

                        Please accept our sincere apology for inconvenience caused to you during your recent visit at our store.

                        We would request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that concern department may get in touch with you in this matter.

                        Thanks and Regards

                        Vishal Mega Mart - Customer Support
                        [protected]@vishalwholesale.co.in
                        [protected]
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                          D
                          Dksraj Kumar
                          from Ranchi, Jharkhand
                          Jul 2, 2017
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                          Address: Muzaffarpur, Bihar, 842001

                          Respected sir,
                          I am from Muzaffarpur.When I went for shopping, the sales representative did not take money through free recharge apps.Why? Is this not applicable for Muzaffarpur? Please suggest the guidelines.Whenever I open free recharge apps then it shows where I can pay through free recharge.Is this has not been function in Muzaffarpur properly?
                          Dear Mr. Kumar

                          Thanks for writing to us.

                          We wish to inform you that we are associated with freecharge payment wallet to provide one more payment option to esteemed customers but the implementation has not place in all of our store and that may be a reason, store didn't take payment through wallet.

                          However, you may make the payment through your credit and debit card as well as in form cash.

                          Thanks and Regards
                          Vishal Mega Mart - Customer Support
                          [protected]@vishalwholesale.co.in
                          [protected]
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                            D
                            DolR
                            from Bengaluru, Karnataka
                            Jun 29, 2017
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                            Address: New Delhi, Delhi, 110009

                            Sant Nagar, Labour chowk Vishal Mart employees misbehaved while accusing us of taking a purse which we have bought it from Vishal Mart a month back. You may say the employees are doing their job but mind you, YOU SHOULD HAVE DONE IT APPROPRIATELY at the said time and not accuse your LOYAL customer. YOU LOOSE some loyal customers. Train your employees properly.
                            Dear Customer

                            Please accept our sincere apology for inconvenience caused to you during your recent visit at our store.

                            We would request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that concern department may get in touch with you in this matter.

                            Thanks and Regards

                            Vishal Mega Mart - Customer Support
                            [protected]@vishalwholesale.co.in
                            [protected]
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                              S
                              shilva
                              from Noida, Uttar Pradesh
                              Jun 29, 2017
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                              Tampering

                              Address: 122001

                              In Vishal mega mart (sector -14, Gurgaon) their is something wrong, i mean there is tampering in billing department...i just want to inform Vishal management to take a appropriate action on it, please do inspection from your side regarding my complain... i m telling u all these things because a boy whose salary is just 4000(Part time job) but he earn 25000 to 30000 in a month, how it could be possible without tampering...and it is might me...
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                              Pradeep Kumar 1989
                              from Gurgaon, Haryana
                              Jun 24, 2017
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                              Address: Rewari, Haryana, 123401

                              Respected sir, I have purchase a baby swing on dated 23-june-2017 against bill no 299/[protected]. After purchase when i talk to customer help care that in this product battery is given by you than first your employee is said that i do not know. When i repeat he said abuse language to me and misbehave with me even i have with my one and half year son in my hand he push back to me and use abuse language that your security guard is say to me sorry and he feel again sorry for that employee but in this case even one employee is not tell the name of the person. I have defined that person so i request to you take the action neither i have took police complaint of that person.
                              Thankyou
                              Dear Mr. Kumar

                              Please accept our sincere apology for inconvenience caused to you during your recent visit at our store.

                              We would request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that concern department may get in touch with you in this matter.

                              Thanks and Regards

                              Vishal Mega Mart - Customer Support
                              [protected]@vishalwholesale.co.in
                              [protected]
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                                sanjeevkumarepo
                                from Delhi, Delhi
                                Jun 23, 2017
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                                Address: 201012
                                Website: [email protected]

                                मैन दिनांक 16/4/2017 को vishal megamart sec-3, vasundhra store, ghaziabad mobile no. [protected] से गैस स्टोव खरीदा जिसकी वारंटी तीन (3) साल की थी और अचानक उस का शिशा अपने आप चटकने लगा जिसके कूछ टूकडे मेरी माँ के भी लगे लेकिन बड़ी घटना होने से बच गई । मेरी माँ दूध गरम कर रही थी चाय बनाने के लिए अचानक उस का शिशा चटकने लगा। अब मेरी माँ ग्लास वाले गैस स्टोव का इस्तेमाल नहीं करना चाहती ।
                                परन्तु ना तो vishal megamart store (Tandem gas stove glass top) को बदल रहा है और ना ही टीक करवा रहा हैं मैने customer care no.[protected] पर कम्पलेन्ट भी करी पर कोई फयदा नहीं हुआ मेरी कम्पलेन्ट no. 2690730 है। और मैने e mail द्वारा भी कम्पलेन्ट करी है. दिनांक 14/6/2017 को मै चाहता हुँ कि वो उस को बदल कर दूसरा स्टील का स्टोव या मेरा पैसा वापस कर दें।
                                +1 photos
                                Jun 27, 2017
                                Updated by sanjeevkumarepo
                                मैन दिनांक 16/4/2017 को vishal megamart sec-3, vasundhra store, ghaziabad mobile no. [protected] से गैस स्टोव खरीदा जिसकी वारंटी तीन (3) साल की थी और अचानक उस का शिशा अपने आप चटकने लगा जिसके कूछ टूकडे मेरी माँ के भी लगे लेकिन बड़ी घटना होने से बच गई । मेरी माँ दूध गरम कर रही थी चाय बनाने के लिए अचानक उस का शिशा चटकने लगा। अब मेरी माँ ग्लास वाले गैस स्टोव का इस्तेमाल नहीं करना चाहती ।
                                परन्तु ना तो vishal megamart store (Tandem gas stove glass top) को बदल रहा है और ना ही टीक करवा रहा हैं मैने customer care no.[protected] पर कम्पलेन्ट भी करी पर कोई फयदा नहीं हुआ मेरी कम्पलेन्ट no. 2690730 है। और मैने e mail द्वारा भी कम्पलेन्ट करी है. दिनांक 14/6/2017 को मै चाहता हुँ कि वो उस को बदल कर दूसरा स्टील का स्टोव या मेरा पैसा वापस कर दें।
                                मेरी कम्पलेन्ट अभी तक नहीं हुई है कम्पनी की तरफ से कोई कार्यवाही नहीं हो रही है ।
                                अब मुझे क्या करना चाहीए कृपया मुझे बताने की कृपा करें।
                                धन्यवाद
                                भवदीय,
                                संजीव कुमार
                                1250- सेक्टर - 3 वसुन्दरा गाजियाबाद, पिन कोड - 201012, उत्तर प्रदेश (UP)
                                मोबाइल न. [protected]
                                ई-मेल [protected]@gmail.com

                                I purchased three burner gas stove on 4th Dec 2016 with bBill no. 101x33333 but from last two days one burner is not working.

                                So kindly send the technician

                                Reg.
                                Anand
                                [protected]
                                Vishal Mega Mart's reply, Sep 10, 2017
                                Dear Mr. Dubey

                                Thank you for writing us.

                                We would like to inform that your Gas Stove is under warranty and you may visit our store to avail the warranty as per warranty clause.

                                Please be informed warranty are covered subject to the warranty clause.

                                Thanks and Regards
                                Vishal Mega Mart - Customer Support
                                [email protected]
                                011 - 395 88 600
                                In my gas stove, support to burner is broken. Stands are missing.

                                Store is vishal mega mart karolbagh H001
                                product is Prestige LPG Gas stove star BPCL
                                Serial no 7F190261
                                Bill date 18.03.2018

                                Should I get the product along with warranty card to Vishal mart or just the warranty card?
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                                  Sandeep_87
                                  Jun 22, 2017
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                                  Address: Saharanpur, Uttar Pradesh, 247001
                                  Website: www.myvishal.com

                                  Hi,
                                  I have visited saharanpur, vishal mega mart today. I have done my shopping from there bill no. 357/[protected].
                                  We had shown interest in offer item buy 2 @ rs. 79/- (Options masoor/arhar/moong). But @ cash point, they refused to give this offer & a cashier emp. Id 6021640 behaved pathetically, (If you need take or get lost attitude), he ask me to buy same dal, which is not mentioned atoll. Cashier said we have written with offer t & c apply.
                                  Store manager didn't said anything, i think, he gave all his authorities to cashier only to tackle the customers.
                                  Still i shown patients & purchased items.
                                  This is second time happened with me with same store. Actually fmcg section is @ 1st floor & cash counter @ ground floor, so its difficult to customer, to go back again.

                                  Henceforth i will not visit any vishal mega mart store.

                                  Thanks & regards.
                                  A customer.
                                  +3 photos
                                  Dear Customer

                                  Please accept our sincere apology for inconvenience caused to you during your recent visit at our store.

                                  We would request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that concern department may get in touch with you in this matter.

                                  Thanks and Regards

                                  Vishal Mega Mart - Customer Support
                                  [protected]@vishalwholesale.co.in
                                  [protected]
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                                    M
                                    Manihanu
                                    from New Delhi, Delhi
                                    Jun 20, 2017
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                                    Address: Rewari, Haryana, 123401

                                    Sir,
                                    I have purchased two shirts and one chuni (Girls item) amounting to rs. 460.00 from rewari branch on dated 25.03.17.
                                    I gave my atm card at payment counter, the boy tried two times but the transaction being failed after that i gave him cash 460.00. After some days i checked my account details, the payment rs 460.00 is debited from my account two times. For this i complaint in central bank branch on 13.04.2017, after some days they closed my complaint vide a summary transaction is successful represent by acq bank dt 01.06.2017. Please return my amount rs. 920.00
                                    Thanks
                                    Manish kumar
                                    [protected]
                                    +1 photos
                                    Dear Customer

                                    Please accept our sincere apology for inconvenience caused to you during your recent visit at our store.

                                    We would request you to please share below mentioned details at [protected]@vishalwholesale.co.in. So, that we may check and resolve the same

                                    1. Bill date & Number
                                    2. Store Name
                                    3. Amount of transaction
                                    4. First and last four digits of transacted card

                                    Thanks and Regards

                                    Vishal Mega Mart - Customer Support
                                    [protected]@vishalwholesale.co.in
                                    [protected]
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                                      Rajesh-555
                                      from Chennai, Tamil Nadu
                                      Jun 19, 2017
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                                      Address: 601301
                                      Website: amazon.in

                                      I bought the tandem gas stove on 15th june 2017. I have choose the 2 burner gas stove, but you guys are sending the 3 burner damaged gas stove. How are you thinking about customer. You are doing the fraud services to the customer. It's my mistake to choose your product. Don't do it again to the other customer. If you are doing customer service take it this compliant and close immediately.

                                      Regards,
                                      Rajesh
                                      [protected]
                                      Dear Customer

                                      Please accept our sincere apology for inconvenience caused to you during your recent visit at our store.

                                      We would request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that concern department may get in touch with you in this matter.

                                      Thanks and Regards

                                      Vishal Mega Mart - Customer Support
                                      [protected]@vishalwholesale.co.in
                                      [protected]
                                      Dear Sir, I had purchased a 3 burner tandem gas stove (services no T3E1705759, model no TGT252825, Item no [protected]/7321/) on 16 October 2017. Two gas control nobs are causing problems and the middle burner's nob was ejected on 11 November 2017. I lodged a complaint at [protected]@vishalwholesale.co.in on 12 November 2017. On 14 November 2017 I received a mail stating that the tickrt/complaint was closed as the item was under manufacturer's warranty and I was advised to contact the customer service [protected] which I did on 24 November 2017 at around 2 PM. I was told by the customer service that the complaint will be addressed within 48 hours but till now neither anyone contacted me nor the complaint had been addressed . As the time of 48 hours is about to finish without any action, I would like to share my bad experience with Vishal Mega Mart to you and most likely to my social media friends too. Poor after sale service by vishal mega mart.

                                      B C KANDPAL
                                      Haldwani (Nainital)
                                      Mob [protected]
                                      bckandpal's reply, Nov 17, 2017
                                      Once again I contacted the customerservice but all in vain. Inspite of assurance no technician visited my home. The gas stove is still lying defective. VERY BAD AFTER SALES SERVICE.
                                      Very bad after sales service.
                                      bckandpal's reply, Nov 20, 2017
                                      What next -

                                      As no action has been taken either by Vishal Mega mart or the manufacturer,

                                      Should I file the case in the consumer court for -
                                      1. Supplying sub standard gas stove which is hazardous to human life being an important part of households .

                                      2. Not addressing the customer complaints in time.
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