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Vishal Mega Mart Complaints & Reviews

www.myvishal.com

1

Updated: Dec 3, 2025

Complaints 1580

Resolved

126

Unresolved

1454

Bad 😕 It seems that Vishal Mega Mart has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Vishal Mega Mart reviews & complaints page 61

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Address: Rewari, Haryana, 123401

We are students of class 12th and recieved a message from vishal stores, rewari (123401) for a sale on clothing..
When we tried to enter the store, they restricted us by saying that students are not allowed inside the store till 2:00 pm..
This basis of customer discrimination is very pathetic and dissatisfactory..
Please revert asap, very shameful and discriminatory policy..

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 25, 2017

Dear kartik

Please accept our sincere apology for inconvenience caused to you during your recent visit at our store.

We as company believe in Customer First and discrimination with every visitors are not acceptable.

We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that concern department may contact you in regards of this incident.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

E

Edward sharma

from Pathankot, Punjab

Oct 4, 2017

I bought cooker day before yesterday yesterday i started working on it on my induction and it is not working
Tried so many times.
No defect in induction cooktop.they provide 6 years warranty but its first day.

Vishal Mega Mart's reply, Oct 5, 2017

Dear Customer

Thank you for writing us.

We understand that there has been some reason where you have not a good experience.
You may avail the warranty from our store. It is advisable to please check, if the bought an induction based pressure cooker. As induction cook-top support only induction based utensils.

Thanks and Regards
Customer Support - Vishal Mega Mart
[email protected]
011 - 395 88 600

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Address: Mathura, Uttar Pradesh, 281004

Hello
This is to inform that in Vishal Mega Mart Mathura..The staff is highly ill mannered..especially the sales executive..Most of them they are not available for customers assistance.Like recently one of the executive named Neeraj really misbehaved with me being a female.He used abusive words and used very harsh words in front of all the people despite of his own mistake as he was absent from his counter and did not came for my assitance for like more than an hour.. I was really hurt by his ill behaviour and abusive words. Even most of the staff there do not work most of the time and there is lot o[censored]nprofessionalism and negligence..Therefore i request you to take strict action against the management there and that executive Neeraj.
Thanks!

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 18, 2017

Dear Customer

Please accept our sincere apology for inconvenience caused to you at your recent visit at our store.

We as a company believe in offering value for money along with customer friendly environment and the said incident is even shocking and irreparable dent for us .

We assure you, matter will be taken seriously and same has been forwarded to concern department.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

P

PINTU JAIN

from Bharthana, Uttar Pradesh

Sep 22, 2017

Staf[censored]se Another credit note in other customer invoice ...

A

Argha Rit

from Mumbai, Maharashtra

Sep 22, 2017

Dear Sir,
i am not received the product against my booking no[protected].
showing me your material not delivered due to non availability, but no body has come in my address or call my no.
please resolved the matter otherwise i complaint against you legally.

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Address: Patna, Bihar, 800020

Website: [email protected]

Dear concern
We are informed you that dear team i am purchase your mixer grinder purchasing date is 15/11/2016 he is very bad performance. I am already 4 times complaint your crm or customers services but u am not stratified your service. Lastly i want replace my products.
I have all complaints record or please this number [protected] or check.

Regards kamal kishor
Mo. [protected]

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 12, 2017

Dear Mr. Kishore

Thank you for writing us.

We understand that your product is under warranty and you are requested to call at [protected] to lodge a service request.
Our service partner will schedule a visit of a service engineer to inspect the defect and resolve accordingly.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

6

6415

Sep 15, 2017

Plz conform me no antri way issued me no
No antri rejan jaitpur road delhi and badar pur pin no 110044 my phone no [protected]

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Address: Mysore, Karnataka, 571130

Website: Vishal mart E commerce

Dear vishal team

Please find the below mentioned order placed details and i wants return product to vishal mega mart due to size mismatch

I bought tree t shirts but size was not proper to me,

Kindly arrange to pick the t shirts from my place and process refund request

Order id : vf49159

Prepaid order id :[protected]

Invoice number : 52218
br...

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Address: West Delhi, Delhi, 110086

Website: Vishal mega mart.com

Sir, in vishal mega mart in (Nangloi jat new delhi) just side from rohtak road flyover is good but some of the faculity which is responsible doing bill is behaving very bad with customer not only with me but also with many other costumers. When i went to take my bill from counter then head person of billing faculty done wrong talk with me with like double meaning words. Sir i always shop from vishal only. And i accept a good response from your side.

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 7, 2017

Dear Customer

Please accept our sincere apology for inconvenience caused to you during your recent visit at our store.

We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that we may contact you and take this matter forward with the concern team.

Thanks and Regards

Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

R

Rakhi Goswami

from Balurghat, West Bengal

Sep 25, 2017

In siliguri burdwan road branch of vishal mega mart some staffs are behaving very rudely with customers.They are not allowing trail of dresses properly.But if customers will not trail properly how do they choose the right product.please try to guide them properly how to handle the valuable customers.

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Address: 152002

Website: www.myvishal.com

Date - 27 august 2017 time-22:44:52 org cd/bill no - 294 /[protected]

Me and my family went to vishal mega mart in firozepur and we buy thing and when products was gone to cash counter when the billing was done we pay 2255rs and we went outside then we read offer outside vishal mega mart the offer was if we shop at 2500 rs and 2 kg sugar was free and we go inside i asked why you didn't told to us offer is available we buy more things and we left some things like juice, dresses and etc. Just 240rs was left and they said we dont have enough time for this kind of behavior not tolerated by us i request to you please accept my complaint we are regular customer of your since 8-9 years and who pay our loss?

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N

nepalsinghsisodiya

from Kolhapur, Maharashtra

Sep 6, 2017

Me apke yaha se evraday bulb purchase kiya tha jo ki apke yaha gard ne us par date nahi likha tha and vo 2years ki garnti priyad me tha jo ki me kal apke ratlam branch me gya tha apke manegar ne use ritrun karne se mana kar diya .apke yaha yahi sarvice rahi to ham kese purchse karenge .plz yah complanit ko darj kar hame riturn javab de

V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 7, 2017

Dear Customer

Please accept our sincere apology for inconvenience caused to you during your recent visit at our store.

We would request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that concern department may get in touch with you in this matter.

Thanks and Regards

Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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Have purchased 2 t shirts vide order no[protected] due to incorrect size i have requested return pickup and your representative has picked up the product on 05.08.17 but till today i have not received the amount back these people are not crediting back my money just they sent a mail that money will be credited within 7 days but till today i have not got my money back. Kindly look into the matter and send back the money.

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 7, 2017

Dear Customer

Thank you for giving us an opportunity to assist you.

As discussed with over our tel- communication, your refund has been already made against order number - VF47744.

We would request you to please check and confirm.

For more details you may call us at[protected]

Thanks and Regards
Customer Support
Vishal Mega Mart

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Address: 122016

Website: www.myvishal.com

Hi,

I have placed prepaid order of 279rs from vishal mega mart website on 16/08/2017. This is the order number is : vf50229. But due to some reason i have cancelled this order but till date i haven't received my money even they didn't replies my email too and a customer representative told me that they will refund my money soon, but didn't get my money. Kindly refund it asap.

Sep 16, 2017

Complaint marked as Resolved

My problem has been resolved

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D

Dulal Gorai

from Raha, Assam

Aug 25, 2017

I want to go our jamshedpur store exchange damage product
Showroom manger are drunk and rude behavior and push and shove with me
Date 17.8.2017 time 7.50 to 8.10 pm
U can allso check video footage ( near csd)
So pls help ...I have audio clip

G

Gauraveee

from Visakhapatnam, Andhra Pradesh

Sep 5, 2017

My registered no is [protected]
I order 3 T-shirts from myvishal. Com site they cancel my order and take payment when I call vishal mega mart they said your money will Credited in 1 week 2 3 weeks aree go bt not recieved refund yet .give me my money iwant my refund right now in my bank account

V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 7, 2017

Dear Customer

Thank you for giving us an opportunity to assist you.

As discussed with over our tel- communication, your refund has been already made against order number - VF50229

We would request you to please check and confirm.

For more details you may call us at[protected]

Thanks and Regards
Customer Support
Vishal Mega Mart

S

Shikha Mayank Rathod

from Durg, Chhattisgarh

Sep 11, 2017

Worst customer services at ujjain vishal mega mart store, staff shortage, no management, no person available at lobby to manage the floor.

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Address: Faridabad, Haryana, 121006

I abhilasha jha and my husband niraj kumar jha was visited vishal mega mart situated in nit 1 faridabad today. Your staff and security guard rapidly asking me for billing of my slipper which i was wear,, and purchased from vishal mega mart nit 1 a week ago. And that is very embarrassing for me. Bhut ho gya now bye bye vishal. Hm or bejatti nhi sahenge.

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 8, 2017

Dear Customer

Please accept our sincere apology for inconvenience caused to you during your recent visit at our store.

We would request you to please share your contact number at [protected]@vishalwholesale.co.in. So, that concern team may contact you in this regards.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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Address: New Delhi, Delhi, 110005

The staff of padam singh road brand are cheaters. They are fraud. They tell wrong price to customers so that they don't buy products and they themselves purchase it. Doormats was on clearance they didn't gave it to customers and tell lie to customers that they cannot be billed and they himself purchase it at the end by doing fraud on computer systems. They are liers fraud cheaters. Change the staff or they will destroy whole business of vishal mega mart.

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 8, 2017

Dear Customer

Please accept our sincere apology for inconvenience caused to you.

We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, we may connect with you in this regards and resolve it.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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Address: Indore, Madhya Pradesh, 452013

Website: www.myvishal.com/fashion

I visited vishal store - annapurna road indore. One of the product i bought was defective and i took the product back along with the bill. The staff there mr. Sunil joshi used communication and denied to change the product, moreover, i was told that the product didn't belong there.

I have the bills, the cctv footage can be seen, there are ways to solve issues rather than simply misguiding the customer.

Vishal has so far the worst customer care experience and even doesn't care for their customers.
Dmart is way better in these terms.

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 8, 2017

Dear Customer

Please accept our sincere apology for inconvenience caused to you.

We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that we may reach out to you and resolve the the complaint.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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Address: Ambala, Haryana, 133001

Please check i purchased baby frock worth rs 299/- having 50% discount on 15.08.17 but when i saw on bill no discount given and when i go to vishal mega mart on 16.08.17 they said its by mistake. I purchase one more frock of same dicount that was given and mention on bill. It means we have to cross verify every thing when we puchase from mega store. I think its a brand store but for this type of things i dont think its a brand name.. We purchased from vishal mega mart for brand name but its not good practise for a brand name. Please resolve and provide 50% discount on my baby frock.

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A

Ashish kum85

from Gurgaon, Haryana

Aug 25, 2017

Still no solution

V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 8, 2017

Dear Customer

Please accept our sincere apology for inconvenience caused to you.

We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that we may connect with you and resolve the issue.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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Address: Agra, Uttar Pradesh, 283125

Website: Vishal mega mart Agra store

Hi sir,

I would like to inform you that vishal mega mart team misbehave and insulted me. I had send email lots of time but i m not getting resolution.in vishal megamart doing partiality between student and family person. I don't how can they identify student & family person. The incident was 10th of august they not allowed to shoping. When i was complain in customer care then customer care representative (Mr manoj) also treat same. I m feel very panic about this because i always face healthy behave by every e-commerce company. Please do needful regarding this if you not provide pepper resolution then i will never continue with you.&i also suggest my all surrounds.

Thanks
Sony bagaur

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 8, 2017

Dear Customer

Please accept our sincere apology for inconvenience caused to you.

We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that we may in touch with you in this regards and make proper corrective action to avoid such incident in future.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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Address: Hi

Website: Wrong billed

Hi i m rajib sarkar. I m the regular customer of vishal maga mart. I bought some item which is curect bill is 894 but the counter add adotional 104 and 199. I want to know is this ur cheating besness yea did not know how make bill. When i reached in home i did not match with my bill.

Address.. Vip road., baguihati, kolkata - 700059. Mob-[protected].
Bill no-056/[protected].
Con no-08.
Cashier no[protected]/6000433.
Date /time - 15 august 2017, 16:39:16

Aug 15, 2017

Updated by Rajibsampasarkar Plz call [protected]

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 8, 2017

Dear Customer

Please accept our sincere apology for inconvenience caused to you.

Please be informed this matter has been forwarded to concern team and be assured, your complaint will be resolved shortly.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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A message received from vishal mega mart

We missed you!

Your vishal loyalty account is credited with 100 bonus points worth rs 50. Shop for free! Validity 13 aug'17

T&c

I approach two time on date 11 & 12 aug but on counter 1 ur staff say that over server is down. Last date for redemption is 13 aug as per msg. We are not happy with ur service & very bad effect on cust service.

Mar 17, 2020

Complaint marked as Resolved

ok

Aug 12, 2017

Updated by Bharat Gehlot n Customers service is not good

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A

AJIT MASIH

from Mumbai, Maharashtra

Aug 14, 2017

Every time we visit we find that no AC running since last year. When we complaint, they say it is faulty for today only. this is daily story. Nobody is there to listen to our complaint. They say it is company's responsibility. We feel suffocated inside the mart. More so it stinks inside as well. Please get the AC repaired at the earliest.

V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 8, 2017

Dear Mr. Gehlot

Please accept our sincere apology for inconvenience caused to you at our store.

We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that we may connect with you and look forward to resolve the matter.

Thanks and Regards
Vishal Mega Mart - Customer Care
[protected]@vishalwholesale.co.in
[protected]

A

Anynomuus

from Nagaur, Rajasthan

Feb 12, 2018

Third class in Udaipur city, In hyper marts or retail chain, we interact only with cashier /executive and their behaviour is totally unprofessional, I really feel that these are low cost employees having lack of guts, understanding, proper communication training, courtesy feeling towards customer, On yesterday I went to store and checked online at myvishal.com for balance of loyalty points, I have 29 points in it and were redeem able, I purchased products worth â‚¹1200 something and asked cashier to redeem points worth â‚¹14, He saw on me like I did some wrong by say to redeem points and he try to convince me to redeem once I have â‚¹500 value points, And his way of convincing is also in truly bad way by "Kuy Karana hai, â‚¹14 ka kya karoge, 500 ho jaye to Karana", I said why ? "he said "Log karate hai, â‚¹14 ki koi value nahi hai", I stop him in a mid and said it's my volition, because I'm not frequent buyer from Vishal mega mart and previously also points worth â‚¹50 expired, thereafter he agreed and suddenly says "Thik hai, Ek OTP Aayega mobile pe Fatafat batao", OTP comes after 2 mins and in mid of 2 mins he said, "Time kyu Laga rahe ho, Abhi point redeem Karana jaruri tha, "You can assume his behaviour, There should be a way to cater the customer and specially when we talk about Hyper marts/supermarket, And it's not for one, max of store staff is like that, And that's why even after more than 12 Yrs in my city, It not make any good presence in market as of Reliance Smart, Big Bazaar .I gave 3 stars only for offer while 0 Stars for customer handling, Which is most precious thing to grab customer, "Customers are equal and in case of multi category mart best ethical practices are expected, even courier boy of e-commerce company have better courtesy and guts as compared to Vishal Mega Mart executive (s)..

If someone from Vishal Mega Mart is reading then do sudden visit or do ethical audit by becoming a customer in my city(Udaipur), On normal working day, you will know it exactly, Here also not construe that it's his technique to increase sale, Because to do sale it should be well articulated from offers to interactions, If he want to convince me then there should be different way of saying like :- "Sir, You have little value credited on your loyalty points, So we request you to kindly wait for more to added in it, " Or if I insist "Rather than to cross question or further advice, " Redeem it asap, and by saying ok sir please share otp which you shall receive in couple of minute in your regd. Number* he can even say same in good way in hindi also.

Secondly, sometimes at store prices and offer don't match properly so we need to confirm before billing, in same purchase I asked Him to give me price of ladies pullover, He didn't speak anything, I think he don't listen, So I asked again but he don't gave any answer and was busy in billing when I asked thirdly to him, he said "â‚¹499, I said ok, But once I got bill and list was little long so I just checked total qty of products and not individual product pricing, When I came to home and tally item prices, Price of pullover charged to â‚¹394 only, However nothing wrong in this but you can interpret from it, how they are spoiling customers by their own behaviour, If it's an expensive item or 4-5 pullovers and as per his information if price was different what charged then store got loss of discard of such product(s) at time of billing ...

B

Brindadyuti

Jan 22, 2021

How to check vishal mega mart loyalty points on my phone without visiting the store?

B

Brindadyuti

Jan 22, 2021

How to check vishal loyalty points on my phone without visiting the store?

S

Shilpa85

Apr 6, 2021

Hi this is Shilpa I would like to know my loyalty points balance [protected] is my registered mobile number could you please tell how many points I had

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Address: Jaipur, Rajasthan, 302023

This is in regard to my visit to vishal on 10/08/2017.. I went to the vidhyadhar branch to buy some cloths and other stuff. When i was going to the household section by ramp, my top got stuck to the damaged rack placed there which not only torn my top but also caused injury on my hand.

The loss and the injury was caused in the premises of vishal and when immediately i went to the customer care section i was told that they can't do anything and asked me to write a mail. Why such people are sitting at the desk when they dont even know how to answer.

Such open racks may cause more damage to the customers and children's.

I am attaching the pictures of the broken rack and the toned top

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 8, 2017

Dear Customer

Please accept our sincere apology for inconvenience caused to you at our store.

We would like to inform you that your feedback related to Racks & Aisle has been taken into positive way and you will notice the change in our store.

Concern department has been notified to make required arrangement to avoid similar incidents in future.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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Address: Kamrup Metropolitan, Assam

Hi,
My self hiro deka,
Mobile no.[protected]

I am a regular customer of vishal mega mart, protech centre, ganeshguri, dispur, guwahati, assam. Pin 781006.

Today i did shopping of total amount rs.2320.54
Bill no. 339
Cashier no.[protected]

In the time of billing, due to rush i could not match the billed number of items with actual items. After reaching home when i checked the invoice i found out that one extra item[protected]\6109/tshirt gym
Of amount rs. 146.27) has been billed which i have not purchased.
Therefore it is my humble request that the amount that has been deducted unnecessarily is refunded to me.

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 8, 2017

Dear Customer

Please accept our sincere apology for inconvenience caused to you.

Please be informed the matter has been forwarded to the concern department and we assure you a quick resolution on this matter.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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Hi
I am a soldier of border security force. I purchase a bag from vishal mega mart, ferozepur, punjab. I want to replace bag due to miner mistake in chain. And that time i purchase bag no any instraction give to me. Manager says give me tag of bag. But i lost bag tag. But there manager says i cant replace bag. And vishal mega mart staff of ferozepur not user friendly. I am soldier of india. This is not a humanity.
I say to sorry but vishal mega mart product quality very very very bad... Dont purchase everything. And all staff not user friendly of ferozepur. I hate vishal mega mart.

Kya hoga es desh ka jab aap jaise log ek desh ke soldier ke sath esa behave karate ho to aam janta ka kya hota hoga. M chahata to or tarike se bhi change karwa sakta tha but i am a soldier. Me kisi ke pet pr lat nahi marna chahata.

Jai hind!

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 8, 2017

Dear Customer

Please accept our sincere apology for inconvenience caused to you.

We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that we may connect with you and resolve the matter.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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Hello sir, i am ajay kumar gupta, today i went to vishal megha mart m. P nagar bhopal. I selected 4 t shirts under the offer buy 3 get 1free but when i went for billing the offer was not visible there and they were asking money for all the 4 t shirt, when i told them about the offer no proper response was given.. So my concern is that if the offer is over pppp why there were offer tags.. Who is responsible for the time i wasted in selecting those t shirts..? I wouldn't have minded much if i would have got good response from salesmen. I am a regular customer of vishal megha mart but this behavior of mart was really new so ultimately i have to leave those t shirts not because offer was not given, but because no one was concerned with my problem. Although i left my complaint on the suggestion register but i really want someone to pay attention to the problem...

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 8, 2017

Dear Customer

Please accept our sincere apology for inconvenience caused to you at our store.

We request you to please share your contact details at [protected]@vishalwholesale.co.in. So, that we may connect with you in regards of this issue.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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Address: Saharanpur, Uttar Pradesh

Dear sir
I got a bill no. 257/[protected] dt. 5.8.17 time 17.37.53, cashier no.[protected]/6012874.in this bill the bill amout was 7402 and corporate gv is 500. So the amount is 7402-500 gv= 6902 paid amout.in this bill the total item is 49. The serial no. 1 is combo, which was not given by vishal mega mart, saharanpur. Why? Pl arrange me combo.
Nishant garg (Advocate)
[protected]
Mail:- [protected]@yahoo.com

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V

Vishal Mega Mart

from Bengaluru, Karnataka

Sep 8, 2017

Dear Customer

Thank you for writing here.

We would like to inform you that we have forwarded your issue to the concern department.
A response from the concern department is expected shortly.

Thanks and Regards
Vishal Mega Mart - Customer Support
[protected]@vishalwholesale.co.in
[protected]

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