Vishal Mega Mart Complaints & Reviews

It was simply cheating with the consumers. As they given an add in a news paper that india gate basmati rice is selling at rs.285/- (All inclisive). So i visit the vishal mega mart store at sodhi complex 2 in aligarh (Up). Than i went to the grocery section and found the india gate basmati rice was kept with the given price tag for rs. 285/- so i took that packet from the mention section, but when i went to the counter, i have to wait at least 25-30 min. For the billing of ma product. Whereas only 2 counters were open out of 6-8 counters for such a fest day like diwali.. Even after 30 min. When i have given ma packet of rice for billing the cashier told me that the price of the packet was 299/-. How it comes to 299/-. Whereas i took the packet from the section mentioned with 285/-. Pricetag.. So i told the same thing to the cashier and he just called someone from fmcg dept. And i was just waiting that someone ll come and attend me for the same. But than still i have to wait for 15-20 min. Than after asking again and again the cashier told me to talk with the person who was handling the help desk. I told him about the incident after that also the fmcg person came after 10-15 min. Later. And again went to check for the product in the same section. And he came back after 10 min. And informed me that the rice packet that i took from the section of 285/-. Price was not for rs. 285/-. Even he took an other quality packet of rice and trying to confess me for that packet is for 285/-. So i ask that it was not kept anywhere in the section that mention. Rs. 285/-. And than after wasting my one hour in your aligarh store i decided to left from there as well as nvr evr shop from your store. It was simply cheating with the customers where you kept the high price product in place of low price mentioned product, so the customers ll take the product and when they ll go to the counter you took the high price and when any customer ll come to query at the same time take the another product from somewhere else that u kept behind the customer range for just increasing your sale vishal mega mart is cheating with the customers. It was my worst experience with vishal mega mart at aligarh (Up). Now i ll never ever visit to any of the vishal mega mart store. Even i ll prefer to all of colleque to not to shop with vishal whereas easy day is the best choice to get shopping for groceries...
Very dissatisfied...

I m complaining abt vishal mega mart nangloi branch. There manager was so immmanerd has no sense to how to talk to customer. Nd there staff also has very poor attiqutes... Pls don't purchase any item from the vishal mega mart.. They has no sense of responsibility or no manners to how to deal to customer. Pls shop from reliance fresh or easy day... Plsssss do...

Sir mene kuch saman liya tha vishal mega mart se toh mene us saman k liye debit card diya counter pr peyment krne k liye pr unhone mujhe bola ki aap ka card ni chl rha toh mene saman wapis kr diya or jb mne phone mai message dekha toh meri payment ho gai thi mtln us saman ki payment ho chuki thi mai ek hafte se chakar kaat ri vishal mega mark wo phle unhone mujhe bola ki 24 hrs mai aa jyga balance but nhi aya mai fir gai unhone bola ki 48 hrs wait kro or mene wait kiya pr fir ni aya balance or mai fir gai toh unhone bola 72 hrs aise kr kr k mujhe chakr katwa re hai or bol re hai ki aap bank mai report kro or bank wale mujhe bool re hai ki payment ho chuki hai toh wo balance wapis nhi milega mai kya kru?? Wo payment wapis kaise milegi mujhe jo cut ho chuki hai bina saman liye

Dear concert, please solved my problem.

Hi, mam /sir i am from, aizawl mizoram, and i had visit, aizawl store for marketing. But during i make some marketing, i hear some discussion of staff, about promotion.

When i had hear that kinds of this, a get very angry about negative promotion.

One of the staff, (John) is directly promoted to senior associate, he has no experience, and he had no section in the store, he take a round, and shouting to the staff.

As i'm a company employees, please solved the problem for the staff, they make complained to the store manager, but no action is taken.

I suggest you that,

Promo down from senior associate, he is not fit for his rank.
And no manners or politeness.

Please solved my problem and let me know the answer again.

Thank you.

Hello sir,
I bought the clothes from vishal mega mart lucknow n i used my debit card and it decline 3-4 times so they told me to pay in cash. I paid cash 865 rs but my debit card debited 865 rs 2 times (Total 1730 rs). I want my money so i req u to my cash is credit in my account. They told me to wait for 48 hours, it will be back but today is the 3rd day of the working hours of bank.

Sir,
Its very unfortunate but i am almost a regular customer of vishal in any place in assam like in jorhat, guwahati etc...

Today on 2nd of october at 8:10 pm, i visited the north lakhimpur branch of vishal megamart to buy a pronto travel bag of orange colour.
But its very shameful that i was not able to buy it from vishal megamart because the company attached ticket containing the barcode of the bag was missing. Also, the person responsible for the luggage department dilip bora... Was unavailable since evening.
How come a brand as yours maintain such irresponsible staff.
Most shameful is that, after this incident i contacted the manager of vishal megamart, north lakhimpur regarding my query as it was very urgent for me to buy the product, but the manager instead of solving my problem, he tried to avoid me by arguing me to buy it some other day which is very disgusting.
Plz solve this issue i. E., customer's issue.
As it is very disappointing and it is not a joke

This is second time i complaint for your product of gas stove. This problem is occur two time and your complaint no. Is not working. Plz solve my problem. For whom we complaint then no one here we
I'm frustate to call your employees but no one help us. All are say this is wrong number. I have many problems when i bought your product of gas stove. [protected]

I did shopping from vishal mega mart agra at fatehabaad road on 17 aug and i used my credit card for payment but the saleman told your card is not working and please pay cash.. So i used cash for payment.. But now in my credit statement i was feel to get myself fooled coz payment of rs 249. Was also did by card too qith refrence no 96240729
Please do the action on my complaint as soon as possible

When i visited the vishal mega mart at dibrugarh and tinsukia both of the malls had their trial rooms locked... Why? Yes we can exchange products if we have our bills but it's not possible to take garments without trying them... Stop keeping garments just open a departmental store better... You people can't provide a good service... You like cheating on people... A sum of 5 rupees is also a big deal for us people...# close the stores in dibrugarh and tinsukia... Cause ur customer satisfaction is in a minus scale... Or else learn something from big bazaar at least

We are students of class 12th and recieved a message from vishal stores, rewari (123401) for a sale on clothing..
When we tried to enter the store, they restricted us by saying that students are not allowed inside the store till 2:00 pm..
This basis of customer discrimination is very pathetic and dissatisfactory..
Please revert asap, very shameful and discriminatory policy..

Hello
This is to inform that in Vishal Mega Mart Mathura..The staff is highly ill mannered..especially the sales executive..Most of them they are not available for customers assistance.Like recently one of the executive named Neeraj really misbehaved with me being a female.He used abusive words and used very harsh words in front of all the people despite of his own mistake as he was absent from his counter and did not came for my assitance for like more than an hour.. I was really hurt by his ill behaviour and abusive words. Even most of the staff there do not work most of the time and there is lot o[censored]nprofessionalism and negligence..Therefore i request you to take strict action against the management there and that executive Neeraj.
Thanks!

Dear concern
We are informed you that dear team i am purchase your mixer grinder purchasing date is 15/11/2016 he is very bad performance. I am already 4 times complaint your crm or customers services but u am not stratified your service. Lastly i want replace my products.
I have all complaints record or please this number [protected] or check.

Regards kamal kishor
Mo. [protected]

Sir, in vishal mega mart in (Nangloi jat new delhi) just side from rohtak road flyover is good but some of the faculity which is responsible doing bill is behaving very bad with customer not only with me but also with many other costumers. When i went to take my bill from counter then head person of billing faculty done wrong talk with me with like double meaning words. Sir i always shop from vishal only. And i accept a good response from your side.

Date - 27 august 2017 time-22:44:52 org cd/bill no - 294 /[protected]

Me and my family went to vishal mega mart in firozepur and we buy thing and when products was gone to cash counter when the billing was done we pay 2255rs and we went outside then we read offer outside vishal mega mart the offer was if we shop at 2500 rs and 2 kg sugar was free and we go inside i asked why you didn't told to us offer is available we buy more things and we left some things like juice, dresses and etc. Just 240rs was left and they said we dont have enough time for this kind of behavior not tolerated by us i request to you please accept my complaint we are regular customer of your since 8-9 years and who pay our loss?

Have purchased 2 t shirts vide order no[protected] due to incorrect size i have requested return pickup and your representative has picked up the product on 05.08.17 but till today i have not received the amount back these people are not crediting back my money just they sent a mail that money will be credited within 7 days but till today i have not got my money back. Kindly look into the matter and send back the money.

Hi,

I have placed prepaid order of 279rs from vishal mega mart website on 16/08/2017. This is the order number is : vf50229. But due to some reason i have cancelled this order but till date i haven't received my money even they didn't replies my email too and a customer representative told me that they will refund my money soon, but didn't get my money. Kindly refund it asap.

I abhilasha jha and my husband niraj kumar jha was visited vishal mega mart situated in nit 1 faridabad today. Your staff and security guard rapidly asking me for billing of my slipper which i was wear,, and purchased from vishal mega mart nit 1 a week ago. And that is very embarrassing for me. Bhut ho gya now bye bye vishal. Hm or bejatti nhi sahenge.

The staff of padam singh road brand are cheaters. They are fraud. They tell wrong price to customers so that they don't buy products and they themselves purchase it. Doormats was on clearance they didn't gave it to customers and tell lie to customers that they cannot be billed and they himself purchase it at the end by doing fraud on computer systems. They are liers fraud cheaters. Change the staff or they will destroy whole business of vishal mega mart.

I visited vishal store - annapurna road indore. One of the product i bought was defective and i took the product back along with the bill. The staff there mr. Sunil joshi used communication and denied to change the product, moreover, i was told that the product didn't belong there.

I have the bills, the cctv footage can be seen, there are ways to solve issues rather than simply misguiding the customer.

Vishal has so far the worst customer care experience and even doesn't care for their customers.
Dmart is way better in these terms.

Please check i purchased baby frock worth rs 299/- having 50% discount on 15.08.17 but when i saw on bill no discount given and when i go to vishal mega mart on 16.08.17 they said its by mistake. I purchase one more frock of same dicount that was given and mention on bill. It means we have to cross verify every thing when we puchase from mega store. I think its a brand store but for this type of things i dont think its a brand name.. We purchased from vishal mega mart for brand name but its not good practise for a brand name. Please resolve and provide 50% discount on my baby frock.