Vishal Mega Mart Complaints & Reviews

I have been purchased tendem bathroom water heater geyser 15 litres in Oct 2016 from vishal mega mart, Buxar, bihar. My water heater is not working from one month. In geyser light indicator show properly but water does not heat. kindly send engineer to check and resolve the problem immediately.
My address is Dr. Uday kumar, vks college of agriculture, dumraon district Buxar, Bihar mobile [protected]

Just to exchange a jacket it took 1 hour to complete the process, no one is available for billing and generating a exchange memo. Lack of knowledge and not updated with their own product and services. Staff were at lunch break at 6 pm and store manager was also not available. I[censored] ask the name for store manager no one is ready to share. Worst customer service experience at tilak nagar new delhi store.

On 15th december, i was at govindpuri vmart outlet for shopping, in between the shopping activity, someone put my all the item at floor and take away basket.
I was asking all the executive like who did this but nobody was aware.

Even i met floor manager, asking for camera footage and thanks to him he helped me, but pathetic situation was there, only two camera was there and its direction was not covered whole area. I don't understand, how two camera can cover whole area of floor and secure vmart property in such a bad direction.

My stuff was in hidden area where camera was not there.

Vmart team should take right action.

I don't think, will come again here for any shopping.

Hey yesterday i purchase 2 tshirt from vishal mega mart which is in mahavir enclave but when i wear one of them at home i found some issue with it and i mistakely untag it. I found some raffu on it, could you please change it.
Information
Grey color
299price
Not satisfied with your service
Please change it
Contact no. - [protected]
Please change it as soon as possible

Your security and manager don't know how to behave with a customer.
They were talking in a very threatening way as they were about to beat.
Look into it sir or else they will be get beaten badly someday.
I was with my wife so i remain silent. The incident was happened on 10 december in kolkata baguihati vishal mega mart.
Call me for more details on [protected].
Ravi routh.

Sir, you one of the sales man in sanjauli mart was behaving unprofessional with your regular customer who is me. First of all he was living all the customers candies in lieu of change hoti rs.9/- when asked him to remit me change totally refuse and said go where ever you want to go. He also denied to take rs.500/- and return me rs 401. Which embraced me. When i complaint his behaviour to so called manager. He said that. कर ली तस्सली हो गया अब भागो यहाँ से। this type of nonsense is not expected from the professionals of your reputed mart. Take stringent action against the culprit. Details of my bill. Kh. No. 1960/1673&1674. Bill no. 326/[protected]. Counter no.4 date08/12/2017, cashier no.[protected]/6009606.
Arun negi advocate
Sanjauli shimla-6 h. P.
Mob. [protected].

Hi sir

My name is ramesh thakran & my contact no. Is [protected]

Yesterday i purchased a winter t-shirt & 01 pack (03 pcs) vests from your store brass market rewari. When i check after reach home. I found 01 pcs of vests short in this pack & winter t-shirt chain handle missing. I try to call number mention on bill but this no. Permanent switch off. Pls tell me next course of action.

Date-14 nov 2017-17:57:36
Bill no-273/[protected]
Resolution - either you refund my money or adjust it with your store items

I was on the counter to pay the bill and asked the cashier to swipe my card.
He was not doing his job properly and swiped my card thrice also i got messages from my bank that i had made some purchase but the store keeper/cashier didn't wait for moment and swiped the card back to back and didn't receive the receipts.
Then he asked me that the money will be refunded to you till tomorrow and now you pls pay the cash may be there is some problem with the server.

I paid cash and went away.
The next day when i went there and asked then that the amount has not been refunded, they asked me to wait for 3-4 day more.
I did that too.
I had visited the store four to five times but the amout has not been refunded yet.

Four items shown in free item list but only two free items (Lunch box and blanket) provide by vishal mega mart, fraser road branch. We ask to gatekeeper and cash counter employee for another two free items (Pressure cooker and thermal). He say computer wrongly insert free items (Pressure cooker and thermal) this offer suspended previously. Please treat it most urgent.

Yesterday i went to vishal mart ajmer, as i entered i went to fridge as i wanted water bottle for that one water bottle i was standing at billing counter for 15 min, there was only one lady was there and other counters were empty and also that lady doesn't understand the customers line if i was standing first she is supposed to get my bill done first but she did not, she did the filling of customer who was behind me.

I have returned my order worth rs. 1100 which i have purchased online to one of it's store in east delhi.

The cashier has provided me a receipt with my order's details and assured me to get my money back within 2-3 days.

It has been more than 10 days, the amount has not refunded. After several attempt to call customer care, it is not connecting at all.

My slip no. Is 374390.

Please look into the matter asap.

I purchase a one liter pack of saffola Blended oil.
your team apply rates more then MRP.

Which is Against the rule.

When I complain it to your store team they behave very rudely.

Regards,
Shyopat Choudhary
[protected]

it's not a short complain
if you don't resolve in a correct manner i will file a case in consumer court for cheating coustmers.

Yesterday dated 11/11/2017 I had purchased a Belt from Vishal Mega Mart Sivasagar, Assam but the belt didn’t fit for me. So the next day when I went to exchange asking for a slightly bigger size they refused to do so. According to them no exchange was allowed on belts. The stuff also argued and was rude with me. It seems that they do not care about customers. I will cheated. Moreover in the bill there is not written anything regarding any such condition of no exchange.

Free items mentioned in bill is not giving by employees . I have purchased items for Rs 1682 on dated 12/11/2017 vide bill no 271/[protected] . In bill it is mentioned that items no[protected] is free by method by one get one free.The mentioned item was under by one get one free But the employee have not given free items to me . He ignored knowingly
My mob no is [protected]

Dear sir,

I shopped at main jaitpur rd, hari nagar ext., badarpur, new delhi located vishal mega mart mall on 11-nov-2017 which bill no is[protected].
I had to buy shampoo but by mistake i took conditioner. Next day, i went to mall to exchange it to shampoo. But their executive denied to exchange.
I am a regular customer of vishal mega mart. You can check my purchase history. Can you please help me to short out this issue?

I've purchased an item from karol bagh, but want to exchange at my nearest place, jaitpur, badarpur store, but it couldn't exchange. But, behind the bill, according to rules exchange or refund will be accepted at any store of vishal across india. This written information is sticked on store of mart too. I'm very disappointed with vishal, and now for exchange, i'll go to karol bagh which is too much distance from badarpur.
Karuna verma ([protected])

This compalint is regarding vishal mega mart aligarh store at sodhi's complex. The staff is always busy on phone calls and never provide information and did not assist. The staff is very rude and does not care about customers. Every time we visit the experience is very bad. Such type of behaviour is not good for company's goodwill. Also the staff at billing counter did not provide any information and always ready for arguments and to fight with customers. This is a request to please deploy a good and experienced staff.

Dear sir/madam

I navdeep singh worked in vishal mega mart nawanshahr as a head cashier. I was reigned from the company after that i was applied my pf from last 10months. Too munch delay in pf. I have already twice times submitted the pf form to the vishal mega mart new delhi head office. But when i call to the pf section they did not gave any response. I ll called up vishal head office so many times but nobody give me proper information. Sir i am in panic i will get my amount or not. I need your help if you will take the appropriate action. My pf no. Hr-ggl[protected] waiting for your support.

With regards

Navdeep singh

Dear sir
Today i buy park avenue shaving gel set worth 130/
I m shocking than yet i see the expiry date, the expiry date is 03/17.
So i can't use this product. I am totally surprise your educated staff not check expiry date on all products? You are cheats all peoples comes on your store?
Bill no. 267/[protected]
I m going to consumer court 7/11

Todya, first time i went to vishal mega mart, nangloi store,. I bought items amount 2548/- and also bought bag cost 8/-. When i reached at gate, i see guard inder pal, check bought items in very bad manner like scrap collect.
I say him donot make this kind of practice, but he say i have no time, and his behaviour very irritating and manner less. After that he say i donot check your items, you go cash counter and take stamp on this bag.
Than i go to manager chamber but manager on lunch, one other person listen my problem and make call to gaurd two time i feel that that gaurd is not respond properly to that person. Than he say you go heck items sir, now gaurd check items properly. When i reach again checking gate, he make argument with me and i not check your items, than other gaurd on duty he say, sir i checked my items.
I also make compliant in compliant book of store. This kind activity of gaurd inder pal damage your bussiness and godwill, becouse in future i donot make any purchase at your store.