Vishal Mega Mart Complaints & Reviews

It's now 2 months passed but still complaint has not been resolved. What type of customer service is this ?
Kindly look into this matter.

Please replying or contact me sir

Dear Customer

Thank you for bringing this into our notice.

We certainly understand your concern and apologies for the inconvenience caused to you.

We ensure that the matter will be taken with the concern department. So that they may take appropriate corrective measure to ensure no one faces such un - pleasant in-store experience in future.

Thanks and Regards
Customer Support - Vishal Mega Mart
[protected]

Dear Mr. Singhaal

Please accept our sincere apology for the inconvenience caused to you.

We would request you to please share your complete details of the product at [protected]@vishalwholsale.co.in. So, that we may take this up with concern department and get this addressed.

Thanks and Regards
Customer Support - Vishal Mega Mart
[protected]

Dear Mr. Chaudhary

Thank you for bringing this into notice.

We are pleased to inform you that we have customer friendly return policy, under which return / exchange within 15 days with original Invoice / Bill, Original Packing and accessories, if any can be made at any store of Vishal Mega Mart across the country on all days during 10 AM to 10PM.

It is advisable to keep the brand tag intact and product unused and non-altered condition as return are not acceptable in these condition.

Please be informed return / exchange will not be allowed on below items.

1. Under garments and personal care products for the reason of health and hygiene.
2. Loose staples & other food otems with the exception of quality issues.
3. Any electrical & electronics and General Merchandise shall not be accepted on the ground of look & feel or usability or once warranty card filled.

In case you misplaced your shopping bill, kindly share registered mobile number with Customer Service Desk executive along with the date of purchase. So, that executive may retrieve your billing details.

Note :- Obtaining billing details with the help of your registered mobile may lead some delay in process. So, please bear with us for the inconvenience and delay.

Where as the matter of misbehave/ unprofessional behavior by our staff is concern, we ensure you that we shall take this up with concern department and get this addressed.

Dear Customer

Thank you for giving us an opportunity to assist you.

We (Vishal Mega Mart) as responsible organization have been following the guidelines of local authority and in the way we have installed soap and water tap at various store being it is believed that soaps are more effective in killing germs and we believe that non of a responsible citizen would have any complain with it.

Where as suggestion keep a considerable distance with your co-visitors are being appreciated by most of our frequent visitors and hardly anyone took it as offensive.

You would agree that even if an organization's doesn't ask to do so, we shall do it as our social responsibility.

Thanks and Regards
Customer Support - Vishal Mega Mart
[protected]

Dear Customer

Please accept our sincere apology for the inconvenience caused to you.

We would request you to please visit us at store and approach to the customer service desk for return/ exchange of the said product. Please make sure the barcode and brand tags are intact.

Please be informed earlier return/ exchange was paused as company policy due to ensure less rush at store. So that we can implement social distancing at store.

Thanks and Regards
Customer Support - Vishal Mega Mart
[protected]

Hi Monika

It very unfortunate to learn about your financial situation.

You are requested to contact the Happy to help helpline to get an update related to your EPF.

Thanks and Regards
Customer Support - Vishal Mega Mart

[protected]