Vishal Mega Mart Complaints & Reviews

Respected sir/ madam
I sneh have been in your store in durga puri, east delhi, your staff named kailash chandra despite clear judgement of our apex court of india denied me clearly to provide carry beg and charged me ₹14 for 1 beg... When i told him about your duties to provide carry beg to your customers free of cost he misbehaved with me and asked me "saamman chahiye tereko ya nhi.
I am a lawyer... And know about the judgement and my rights as well... I will definitely sue you people to making fool of your valuable customers and upon misbehaving with your customers. This is us (Customers) who made you run your business and your staff misbehaving and you illegally charging money for your duty to provide carry beg.
Send me your policy regarding carry beg on 2010. [protected]@gmail.com

Recently i have been to vishal mega mart jayadev bihar, bbsr
Odisha givt recently spoke that no shopping mall can charge parking fees. But they took parking fee of rs 5 from me.
I faced the same problem in forest park. We got by a scooty there. Previously they charged 10 rupee after govt notic to stop collecting fees. They reduced it to 5 rupee. The guy claim that its under bda

This complaint is regarding one of your stores in amroha, uttar pradesh. I do not remember the name but the one who was checking bills and the products before leaving the store wasn’t actually active in counting the things i bought and she counted it like 5-6 times again n again which was quite offensive to me, date was 28-10-19. I am taking this very seriously and i was the regular customer of your store will share the picture of my bill and the staff member too.. Given the gravity of the offense that has allegedly been committed was unacceptable and after all this happened when i tried to return whatever i bought then cashier was very rude and he returned everything after offending me and my family by cash.. I need an apology letter by your organisation for the same and if i am not getting its revert with an apology anytime soon then you guys are humiliating your customers..
Your customer
Mohammad mahsher

I purchased a undergarments from vishal mega mart on dated 3/11/19. There was size issue then i go for change on today.. If dere was size issue den i want to change it... But vishal mega mart service not good.. I dont want return i just want to change the size.

Then they said it can not be changed. Wat we do if thee was no comfort.. Nobody was helping. I want solution asap

Today i bought many items from vishal mega mart mall frazor patna (Bill no[protected] dated 3rd nov 19).in all my items there were two harpic bathroom cleaner with mrp 168 and offer was on buy of 2 litre harpic get 500 harpic free. But the frazor road patna vishal meda mart charge 636 for two harpic and 81 for 500 ml. This is cheating.

Ram krishna kumar
[protected]

Dear sir,
With reference to above, i have purchased a electric car to your vishal mega mart in dewas mp on 27/010/2019 & i checked on my house than not working of electric car, so i had go to back to your store on 02/11/2019, than store manager said to us we will not exchange. But your store bill wrriten term & condition is exchange policy within 15 days.
So please suitable reply to us. If i have not satisfy your reply, than i will go to consumer forum. & you will be responsible for this.

Hi, today i have asked for 12 rs for carry bag. That should not be charged. Vishal mega mart have to provide carry bag at no extra cost. I asked the available guy on counter 7 firoz and he said that we have to pay the amount. He cannot provide this free. As per my knowledge this should be free. Please ler me know how can i raise this case in consumer court.

Bill no[protected]
Date - 29 oct 2019
Counter : 7

Hi - we bought tandem speakers from vishal mega mart, karnal. The product turned out defective within 2 months. We filed first complaint on september 13 but till now nothing has been done to resolve our query. We have been going to the store again and again and no respite. We have spoken to the customer care representatives multiple times but everytime they say we will send an email tomorrow and tomorrow never comes. First we followed up so many times to call the technician and every time they said tomorrow he will come. Finally a guy came from philips not even tandem and declared the product to be of bad quality. Now we have called and visited the store so many times asking for refund or replacement but to no avail. This is the worst service ever considering the product is of vishal only. Every time the store says take it back and we will do something tomorrow. Well i am writing this on 29 october and still no solution. Please don't force us to take legal action or resort to social media for such an issue. Resolve it immediately!!

I am really upset with the behaviour of product checking guard at main gate in najafgarh, vishal. He was very disobident and very rude in his behaviour. I complained regarding this to the senior staff but he did not take any action. I hope after reading my complaint u all will be more serious about this and about ur business. Hope to get back with a better solution.

Very bad customer service. I came for an exchange. The biller asked me to get a credit note from a person who was not there at his seat. After waiting for 20 minutes the person came and asked me to get original bill from the guard.in the exit when i was searching for guard, the security said "madam samaan leke kahan bhaag rhe ho"!!!
This the way of treating customers. Instead of "may i help you" attitude, you people harrass and insult your customers.
Please train tour staff before recruitment.

Customare care is rude to talk... And will not give any services further... What does this mean
Yesterday i was driving my car and i have to operate my branch as i am branch manager of apollo munich but suddenly your customer called me that i want your service otp no which i said to them that right now i can't give but again some diffrent man asked me from same call no and said that if you will not give than we will stop your next any kind of service... So i want quick action against this and he talked too rudely

Sir
I have purchased one sky bag from your pathankot outlet as on date 10.10.2019 and after one week it was tear off from one side. Today i have visited there to replacement for the same but no proper response is there.
The persons i have discussed in store 1. Mr. An kit m. No. [protected] 2. Mr. Rakesh m. No. [protected]. I am your regular customer. Request to do the needful as soon as possible.
My m. No. [protected]

Today i purchased few items from vishal mega mart and because it was instant plan i couldn't take any carry bag with me. When i asked them
For a carry bag they charged money. Now as per rule they should not charge any money and give carry bag for free. Still they charged ₹14.
When i asked them not to charge as per rule, they denied and finally generated a bill of carry bag also.

Please find the attatchment of your bill copy with rates of the product.. I have purchased this item from vishal mega mart, pujari park, raipur.. I have seen that in two item the have dine billing mistake, for which i have done complaint to floor manage so he refuse to pay back and asked me to buy something else for the diifrence amount and the second mistake they have not done yet any solution. Kindly look at this matter.. Make it done on priorty basis..

The tandem iron we bought worked well for almost 3-4 days but after that one day while i was ironing the clothes the automatic light stopped but it was a usual thing as it stops when overheated but it stopped working after that. I thought may be the electricity is on inverter so it stopped but there was nothing like that. I even tried one day after but it did not work after that incident. So please process as soon as possible.

I have bought products from vishal mega mart, ferozepur punjab (13.10.19, bill no:[protected] from counter no.4) i asked him for carry bag. He gave me carry bag but charged a new bill (Bill no:[protected] worth rs. 14.
I am really disappointed from your service that we buy products from your market but we have to carry our own bags. Even a small shopkeeper provide his own bag without any cost. What's the advantage of buying products from your market if we carry our own bag? You must gave your own bag free of cost.
I just want my money back that i gave for bag and advice you for providing free bags for better result.

I have done some shopping at the sant pura modi nagar ghaziabad store on[protected] vide invoice no.[protected].37 pm. The store has charged a sum of rs. 14 for carry bag. When i asked the cashier about why they are charging for carry bag, she said i have to pay for it else they can not give carry bag to me. She also showed me the poster which they have displayed on cash counter stating that the carry bag is available on chargeable basis. I told her that consumer courts has given many decision about this issue and requested her not to charge for the same. She denied and sent me to store manager. I paid for the carry bah and went to visit the manager. Mr. Shubham bhatnagar the person i met in manager room said that i have to pay for carry bag. I feel it is a deficiency in service and as a customer i felt bad. Pls take necessary action and resolve my complain.

I have a complain regarding tandem home entertainment. Multimedia speaker 4.1 tau1320c.
The home theater system have a lot of problems it's not working since last few weeks and i am very upset with it. The warranty period are also running period. Till 12/02/20 the warranty period expired i had purchase it from vishal mega mart on 12/02/19.
Bill no: 30636/3725.
So, i request kindly provide me service. To my door step.
Ur coustmer care no. Also not give me a useful service. As i am unable to contact with it.
Therefore, i am here to write a complaint regarding it.

I m shashank and i went indore mangal city vishal mega mall.
Aur maine dekha ki sugar par 34.90 ka price likha tha and ek bag ka 99 ki chit lagi thi jab maine billing karvai shakkar ka price 38.90 and bag 199 unne add kiya puchhne par kaha ki yahi rate hai mai floor pe gaya photo le kar dikhane k kie ye rate nahi hai to unne call kr k vo price tag badal di and mujjse kahne lage ki yhi price h bhut der tak meri bahas hui thi unse, ek bar phle v hua tha offer dekh kar hmne saman kharida tha aur unhone billing me koi offer ni diya aur utna hi paisa chukana pada.
Yadi koi action nahi liya jaega m meri puri family friend circle koi v vishal nahi jaega maine ye bat sb ko bata di hai.
Yaha tak kia apka anparh sellsman tag change krne ko marketing kah raha tha.

I purchased clothes from gurdaspur, punjab store on 2-10-19. Today my husband went for exchange and the billing staff dropped one item during billing n did not bill it. Then he tokd to get one more item as 400 rs. Was balance afterwards when he saw that he had dropped one item, he then told now you have to pay for this. He was not ready to return the extra purchased item. And was frequently telling that it was my husband's fault. He argued a lot with my husband. I am very much annoyed with his behaviour. He intentionally made my husband wait for long time for rebilling. I will never visit your store in future nor i will recommend anyone to shop from vishal mega mart. Worst service ever.