Vishal Mega Mart Complaints & Reviews

This is to inform that i wanted to say that i had come to vishal megha mart yesterday for purchasing of grocery items. Meanwhile for billing there was a men standing behind me who i don't know whether accidentally or intentionally tried to push me from his side and as a result i felt something unsafe and shameful act.
Hence i would request that there shall be two queues for males and females separately at billing counter!
Do consider my complaint if you wish me to continue shopping from your mart in the future!

While checking out i notice that there was an offer for casserole when buying more than 3k. I bought for 3.5k. So i asked for the casserole to the man in charge of giving out the offers. He denied without reasonable grounds and told me nothing. Just no no no. I bought for 3.5k. Casseroles were there behind him. But he didn't give me. And he was quite rude. It was an embarrassment for me. And i no longer feel like ever stepping foot in any vishal outlet ever again.

Worst experience at vishal mega mart. There was no proper management of trial rooms at mangol puri vishal mega mart. Trial rooms were filled by their own stocks. When i stood against this, the salesman started speaking in high voice. He called the manager there. And the manager without listening my perspective, taken two policemen there thinking of putting me down. Such a ghatiya staff i have never seen in any shopping malls. Please dont shop at vishal mega mart. They should teach something to their staff first. Very disappointed.

I bought a mixer/ grinder on dec 2017 but after a few days i made a complaint in the mart, they gave me an unvalid no and i tried calling them up but on all the no they provided as well as the no. i got from the internet. The mixer which i bought is leaking when i use it and it has a burning smell so i am pretty sure they sold me a defective or a low quality product, i wanted to resolve the matter nicely but they didn't response.

The manager mr. Rajender singh behavior is not acceptable at any end.. We were simply asked him to clarify the discount we were getting on the products we bought, as i am indian army officer and having defence relaxation over few purchase. The guy said very rudely "ap operate chadne ki koshish na karo bade bande ho to apne ghar me ban ke raho humare saamne jada bhonkne ki zarurt nai he. After that i asked him your complaint number.. He told me about your sight and said in punjabi that"aapa kison to nai darde aa "and also said bde aye or gye tum jese complaint wale.. I am requesting you kindly change such staff or else strict action will be taken by our end.

Regards,
Jaya kesri

I am siddarth dwivedi goes to vishal megamart rewa today with my sister .I have purchase item amounting RS .990 .erroresnsly my sister forgot to Bill facewash .nd put him on her jeans .after his pass the get .guard abuses him very badly nd lady guard use the word like chor ap log ka kaam hi chori karna .nd senior employee also abuses him nd snatch her item .nd so plz take action .my sister is innocent she errornesly put the face wash on his jeans pocket .if she is thief why she make purchase of 990 RS item .we r regular customer. So plz take immediate action .otherwise I will go for consumer forum nd make manhani dawa for insulting him

I were in vishal store fatehabad rode just 4 min ago and i need basket to put my item which i bought from vishal suddenly i saw a employe having basket and i asked him to give this to me he directly said no and pick items from basket give items in my hands.
This incident is happende in first floor in front of changing room thats why i didnt buy anything from there
Mob no. [protected]

A few days ago i went to your mart at aligarh uttar pradesh. There are g+2 floor but there are no proper ventilation and no cooling system like ac or fan. When i complaint about it to floor worker they told me that they are helpless. I also complaint it to store incharge after billing, he answered it very badly. He said that store is not his property. He do not know how to behave with their customers. Hope vishal mart officials will take necessary action against the culprits.

My friend, aditi khedkar, visited vishal megamart on 20/03/2018 and was wrongly held at the counter for about half an hour. The counter person claimed that he was out of change but the person standing next to me was immediately provided with his balance. The above-mentioned counter person was named "praveen". The bill generated for mobile number [protected] is numbered[protected]. Please look into the matter with utmost sincerity. Hope you take appropriate actions to rectify this problem.
I tried directly contacting at "[protected]@vishal.com" but their server wasn't able to recieve my request. Please revert to me at "abs. [protected]@gmail.com".
Thank you for your time and interest. Arpit jain.

I am surender singh, i have purchase some products on 05 feb 2018 from your uttam nagar store. The total bill was below rs 300/-, your sales man advise that to buy more items so that your bill can be more than rs 3000/- and you get a gift voucher of rs 500/-. Than i have advised to buy 04 led bulbs together to become your bill more then rs 3000/-. I have done it for rs 3056/- and i have provided a gift voucher of rs 500/- saying that you will get discount on next purchase. Today (26 march 2018) i went to buy some garments, at the time of billing your sales man say that you can only redeem this voucher on rs 2000/- or more.
2. It was not inform by any of your staff during handover of this gift voucher to me, neither inform nor display at any where in the store that it will be applicable on purchase of rs 2000/-. This gift voucher was club with staple to the bill only. The term and condition was not inform by any of your staff during handover of this gift voucher.
3. Now i am inform that it is written on reverse side that you can redeem it on rs 2000/- purchase only.
4. Now as a customer first of all how i have to buy every month more than rs2000/- on garments, secondly if this condition was inform earlier than why should i have to buy more then rs 3000/-, because i am not in a position to spend more than rs 3000/- on every month on purchase of garments.
5. It is requested to redeem this voucher on purchase of low amount bill to avoid harassment of a customer.in future such terms and conditions be inform to customer or display these specific condition before given to customer.
6. As help to customer give me fruitful response otherwise i will go to consumer court by giving proper evidence of such type cheating with customer by vishal mega mart.
7. I was having faith in vishal mega mart since long time as i always buy my need from your store.
8. Think positive and response.

Waiting for reply

Thanks

I shopped at vishal megamart, ganeshguri, guwahati on 24.03.18, bill no 339/[protected]. The bill amount was rs. 4293.55. I earned 2 gifts, one iron and a gift voucher. I was denied the iron and the gift vouchers were not given as the shop did not have the vouchers. When i argued for the iron, the person mr bhakat kalita who claimed to be the manager, spoke very rudely in front of the other customers, which was very embarrassing and denied the free items as per the bill. I request you to provide the gifts at the earliest, such that the matter stops here. Further the pos machines were also out of order and everyone was forced to pay in cash.

I wanted to purchase surf excel but it took around 45 minutes during 9.30 pm to 10.15 pm at vishal megamart near bahu plaza, jammu. Please check cctv footage of above period of cash counter near entry gate. The executive was not aware where the free item is kept. He has entered 500kg dal instead of 500 grams dal (Photo attached). After intervention he corrected the bill this also can be checked in your system.

Sir i am regular customer of your vishal mega mart today i bought the items nd i will surely gave our 4 products to your cashier but your cashier billing only three product durind gate pass the man said to me you done wrong job we will see this in cctv what the hell can i theft the 50 ruppes item this is not tollerate he will be the disrespect ro me in many others peoples pls take acttion against him jabalpur mega mart nd during i said check the cctv then he said to me sorry sir this mistake is for my cashier i dont tollerate this if this type of nature is that no one can shooping with your mart i said change the staff of jabalpur mega mart

Vishal mega mart tandem gas stove

I bought tandem two burner gas stove on 21th feb, 2018.. After one week of installation got disastrous result., the quality of the material was very poor.. The knobs of the unit came out of the instrument on regular basis and also have manufacturing defect in the knobs. Also the glass of the unit not properly installed.

The after sale services are worst, the company dont even provide the exact solution to the problem.
And replacement warranty for 3 years on the product but they dont even listen after a week.
Its totally wastage of money
I dont want to keep that gas stove anymore, replace my product with another brand.

Sameer

Email:[protected]@gmail.com

We bought a thermo flask in feb 2018, hardly used it 2times and the cup joint broke wen we went asked to replace, the manager told they don't have guarantee for some products but y can't they tell customer wen they buy it. Fooling the customer please don't go to akshay nagar vishal megha mart, no replacement no refund we left the product there only.

We bought an electric cup on 24.02.2018 for rs 349 at sonarpura outlet varanasi. But after closed pack found that there was not connecting plug and wire. Any how on complain we found wire. After one week it was gone out of order. Now dealing persons are good behaving to us. They are compelling to go outside to repair. Vishal mega mart is not responsible.

Dear Sir I m a regular customer of your mart since last ten years and fully satisfied with your services but this time a have bad experience at vishal mega mart at Brass Market Rewari.
I make shopping of about 4000/- but one item was not of our selected list and i returned it after billing instantly at the counter. they gave me slip of 199/- saying that in the next shopping the amount will adjusted. on the next shopping about a month later they refused to adjust the amount saying that the validity of slip is expired. i requested many times for the adjustment but the store manager behave rudely and said do what can i do the amount will not be adjusted.
Sir it is my humble submission that solve the issue at the earliest or finally i have to move to consumer court.
with regards
Makhan Singh

I am pained to share that today i visited your ambala cantt branch and had very bitter experience at billing desk. I had to wait for more than 30 minutes to redeem my points after the billing was over. The executives were passing the buck to one another saying redeem facility was not possible at counter no5. I was sent to counter no 6 where again i faced prolems for payment as paytm was not allowed at that counter. I went to mr chkaraborty[protected] at customer longe but of no use he was very rude and asked me to wait for another quarter of hour. Ultimately i was sent to counter no 2 for the billing.
It was very unprofessional and cannot be accepted in todays cut throat compt in retail. I hope u will look into the matter and try to improve customer experience.

Sunil yadav
[protected]

Mr. Tiwari (Employee of the vishal mega mart in jhansi) & mr. Jha (Manager of the vishal mega mart in jhansi) are very bad person. Both are very rude & never talk softly to the customer. I purchased kattle (August'17) of tendom brand & that has 2 year of warranty. After that kettle is out of order within 6 months. Then i went to vishal & i complained about kettle to mr. Tiwari he told us i can't help that matter u go tendom service centre and i call tendom service centre and the respose is... U should go there where u bought that kettle and again i came vishal mega mart (Jhansi) and again meet mr. Tiwari and complain about that matter and kettle on 2nd feb'18. & he said that kettle will be repair 10-15 days & i will inform you by call & told us... U give me warranty card" xerox or if you don't mind then can give mme original warranty card but there was not xerox shop so i clicked picture on mobile and give him original warranty card. But he didn't call & i went after 20-25 days and meet mr. Jha and inform that about whole process. Mr. Jha told us i will be give you kettle after repair within 2-3 days. But mr. Jha also not give any response. After few days i went vishal mega mart again and both are shouted on us and mr. Tiwari told lie that u didn't not give me warranty card. And both mis-behaved with us. And mr. Tiwari mis-used my contact number that i provided to check the status of kettle.
Vishal services of jhansi is very very poor and both don't know how to treat with customer and also how to behave with customer.

I have brought these products from vishal mega mart rourkela, odisha branch but these products are showing in offer zone i am pay that product on counter n i have coming home by me i am look the bill there are no offer. Cashier no[protected]/6022721. Date 1/06-mar-2018 bill no 336/[protected] counter no :- 4 i want the feed back. From your self.