Vishal Mega Mart Complaints & Reviews

Dear Sir,
My self Lakhwinder Singh. I was an employee M/s Vishal Mega Mart Pvt . Ltd. in Ludhiana 2. My punch card no was 8641.Now This company's manager Sumit Garg has hold my salary of june. From head office through by mail my salary is 910 Rupees.I have resigend this company from june 29. But when i asked from manager about my salary then he said 4-5 days salary we cann't give you.

Respected sir please help me abut this matter.I hope you will take action very seriously.


Regards,


Lakhwinder Singh.

Mob-[protected].

Sir, I'm Ritesh Gupta from Lucknow want to ask with u that u guys think that customer is a fool becoz twice in ur store they tried to make me fool during sale scheme. Yes sir I'm talking about ur store which is in patrakarpuram at gomti nagar there on 19 of last month they have done such a rubbish job that they should be punished for that regarding to kids cloth whichwas kept in middle of the flour with sale notice board and when i took it for billing they had not given me scheme on that item I said nothing to them then I saw there a banner of haier's LCD tv + water dispencer for 14999 I asked for that scheme many times then I promised to the manager of the store Mr sanchit that tomorrow i will collect It then he said ok and on next I was having some complaints regarding scheme which they accepted accept LCD they said that this scheme is not valid then I said u should tell me last day only that time u were saying ok now what happen and sir after that ur store in Raebarelly same thing happen related to cloth which my mom had selected for my bro so sir when this problem will be going to solve or will not be happen to customer can u tell me and how will u appologise about that big mistake that ur staff had done towards many more customers like me but they don't know that I'm not going to leave it like that I want ur reply so reply as soon as possible I'm waiting for ur reply my no. Is[protected]

On 27th of june, 2010 we went to VISHAL MEGA MART and we bought a dress of 7 year old girl dress. We asked salesman if there will be any change in size we will come tomorrow. Next day on 28th june, 2010 when we again went there for change in size of dress then they refused to change it only because of the reason that we don't change WHITE CLOTHES and we checked it that its nowhere written that white clothes will not be changed.
Plus he is saying that there are spots on dress because o[censored]s and he is not changing that dress.

Please kindly see into the matter and provide us with appropriate solution to our grievance.

My wife purchased a carpet from its Kolkata, VIP branch and after 4 days when she went to return the carpet and get another one in place of that then they said that this is a fancy item so it cannot be replaced. But the main thing is that at the time of purchase there was no banner or message board that these fancy items cannot be replaced and when she told the manager regarding this then he replied that they would put the message board but still they cannot replace this. So dear friends beware from such type of cheating.

Dear Sir,

I have purchased one Shoe from M/s Vishal Mega Mart, Kanpur on 11th Apr’10 and I used this shoo only for two days because this shoe is having some manufacturing defects and I deposited this shoe to Company on 14th Apr’10 and one representative named Mr. Akhilesh ([protected]) committed me that he will exchange my shoe on 16th Apr’10 but from till date I am running behind him and they are not responding me properly, even today 18 Apr’10 when I enquired from Mr. Akhilesh he started abusing me and told me that to come on Tuesday 20 Apr’10.
I cannot take leave anymore because I already took 2days leave and my salary for one day is INR- 1200.00 Per day. I spend INR 2400.00 and mentally harassment.
Please give me the Justice.


Thanking You,
Rupesh Verma
+91 [protected]

Dear Sir
I want to make a complaint against Vishal Mega Mart, Sec-14, Gurgaon Haryana.

At billing counter mostly there are 40-50 people in a single Que. And suddenly the cashier leaves the counter and put the close board in front of the counter. and ask people to stand in some other que.

People who were standing in que since last 45-60Mins again has to wait for 45-60mins in other que.

Kindly take a proper action against them so that the time of customer is not wasted. Adequate amount of counter should be there so that people don't have to wait for such a long time. And if the cashier has to leave for somewhere proper info shoul be given to customer that this counter will be closed with next 20mins or so.

Thanks & regards
Shivani Jain
[protected]

Dear Sir

I am a regular customer of Vishal Mega Mart and do my purchasing at SBS Nagar Nawashar Branch (Dist- Shaheed Bagat Singh Nagar), Punjab.

On 09.april-2010, I have purchased articles worth Rs. 1029/- from Vishal Mega Mart Nawashar and made payment.I have noticed that the Kids lower which we have selected from basket on sale each item rupees 39 only billed 199 rupees. after query teller at that time present on counter said this item is not in sale.
I requested him if not in sale then it is expensive i have not to purchased the same please return it.

As i have alredy paid before seeing the bill. He refused to returned back and said if you want to returen the same you have to come in the morning at 1100 hrs to 1400hrs.

When i had refused to take it out from your show room but they had ignored my request.I was also agreed to shoping somthing else of same amount but nobody listened me. Children also with me and It was taken at least 1 hours and we had suffered very much for the same.

At last one senior person approched by me and i had requested to resolve the same and he said to the teller for adjust the money for other shopping.At least after instruction 20 minute late he adjust the money and i had to purched somthing else which i had not required.

Conclusion:
The behaviour of staff members were not good.

In this competitive world where customer is to be treated good, Vishal Mega Mart is behaving like a dictator and has restored to barter system.



In the future i am not going to visit your Showroom again.



Thanks

Manoj Kumar

billl no. [protected]
counter no 10
mahipal pur

dated 20.02.2010

query mention below.

kindly reply me as soon as possible
Dear Sir,

I bought a CFL light of 15 w CFL form vishal mega mart in rs 49 , MRP price is 135 on dated on 20.02.2010. but this cfl light is fused.

i want to know how that possible a new CFL fused.
it is not possible for me to change the CFL through Vishal Mega Mart.
reason is petrol 200
half day cost 500
total 700

kindly tell me what can i do now.


kindly reply me as soon as possible.

Thanks & Regards,
Sachin Jindal
[protected]

Dear Sir

I am a regular customer of Vishal Mega Mart and do my purchasing at Khanna Branch (Dist- Ludhiana), Punjab.

Each time we purchase some article from Mart at Khanna, the Tellers at the payment machines do not return Rs 1/- or Rs. 2/- and inspite of that they give toffees. In this way they earn atlest Rs. 200/- to Rs. 300/- daily by giving toffees inspite of returing petty cash.



On 21-Feb-2010, I have purchased articles worth Rs. 271/- from Khanna Mart and made payment of Rs. 500/-. They teller had to return Rs.229/-. But the teller returned Rs. 225/- and 4 Eclair Toffees inspite of returning Rs.4/-.



When I was refused to take Toffees from the teller, he argued with me to accept it or bring loose money.



When I asked to meet Store manager, he argued that he himself is manager here.

I asked him to show his ID proof, he refused and said we do not have any ID proof here.

When i insisted to meet the Branch Manager, he said he is not here.



The behaviour of other staff members was also shoking and they were supporting the teller present there.



In this competitive world where customer is to be treated good, Vishal Mega Mart is behaving like a dictator and has restored to barter system.



In the future i am not going to visit your Showroom again.



Bill No[protected] Counter No-13

Bill date- 21-Feb-2010


Thanks

Aditya

i have been a regular customer of vishal mega mart..bt recently i got a shock whn my sister was harrased in public.!..my sister was as usual was shopping in the mart .., while going out thro the exit gate , she was stopped by a beep sound .!! .actually she bought a purse frm vishal a few dayz back , but a in the counter didnt took the price tag out after receiving the due amount.so due to that the tag remained in my sister's purse .my sister then was mentally harrased,and was counter questioned.A stupid salesgirl took her to the "trial room".,and checked her several times .the incident took place in the VISHAL MEGA MART,JORHAT.as my sister is not so fluent in assamese she was not able to make her understand .the fukng sales girl started misbehaving with her .i am sorry for the words but those who dont evn know how to treat the customer they should be called ### ..!!! my question is that even after paying the money why should a customer should suffer like this .!!!!.. i am really sorry to say that vishal suckss..!!!.

Vishal is doing really poor not in customer services but other areas also..
on 1/12/09 i purchased there of Rs1986. when i was standing in the que for paying a customer came and argued with the cashere that he has been charged twice for his purchase, he came to know about this as he received a text msg from his bank about his payment.
now when i was paying with my card they took some time (bit longer) , i asked the cashere that "i hope u haven't charge me twice. he staight forward said no."
and now after one month i received my bank card statement it shows clearley that they charged me twice for that purchase
i don't no wheather they will give me my money back or not....its really very pity on the condition of the retail store in our country...
and there staff is really horrible , no customer services at all

Invoice number for the purchase was 007389 time of purchase 20:38:29 date 1/12/09 Store: Vishal mega mart ,Mohan co operative Mathura raod.

Sir i purchased a jeans by your showroom which is in jalandhar punjab. and i was told that it is very good branded jeans but before first wash jeans is leaving his colour.. and it is looking very old and cheap so when i went to your showroom they people didn't listen my concern.. So i have to complaint here please sir do needfull....... i purchased this jeans with Rs.698

recently in august i bought from vishal mega mart a equity electric kettle after few days it stop working i went to vishal mega mart for repairing they kept the kettle and said to come after few days
when i again went to vishal mega mart to get my kettle they told me that it can,t get repaired so i now feel cheated by the vishal mega mart i want justice

VISHAL MEGA MART (HARIDWAR)
the staff is very rude and indecent ...also the the mart does not stand up to the standards of the vishal mega mart of other franchise..THE MART IS VERY DIRTY ....WITH NO CROSS VENTILATION AND NO SAFETY STANDARDS......
THIS BRANCH SHOULD BE SHUT DOWN PERMANENTLY

Hi! I have bought a Kodak Digital camera C-140 in 4799/- INR rupees on 10/10/2009, when next Day i had visited the nehru place and other Market i found that which is already available in 4200/- Rupees only with all other bundeled packed like memory card and charger,this is chaeting with the customers.anybody can help me out this, why Vishal People is charging so much charges for the Kodak products,

mr. ajay godake senior staff member of this mart misbehaved my husband. we had to get a few clothes alterd they had been lying with the company for more than three days, but they did nothing. Infact when my husband raised his voice against this mr. ajay started shouting at him and misbehaved. we had been a regular customer of vishal mart, but now we would recommend others too to be prepared for the misbehaviour.

my wife purchased a banglle set from ,mohan coporative store on 2nd oct , whan i see tham , I found that some cristal is missing in it ,immediatiely i went there but i found ( saterday-sunday ) is not for exchange , on 5th oct i show it at exchange counter they give gate pass to me but the person is standing at jewellery counter is refuse to change it ,and also told for coming after some days
my wife wants to wear that bangle on 7th oct because this is our festivale ,but the person behave like a street boy

I leave all the bangle at the counter + bill + gate Pass

Pls do the needful for this matter

--
Thanks,
Pradeep kumar
Ph.[protected],

Dear Sir,

My name is Mohit Gupta I have purchased a t-shirt from vishal mega mart, sector - 14, Gurgaon branch of Rs. 100/-. The bill no. is[protected]. When I checked the t-shirt at home there was a hole in it and when i complained about the same to the store manager Mr. Kamal he refused to entertain the same and refused to exchange the garment.

I would like to bring this to your kind notice that their way of handling the customer complaint is very pathetic. I request you to take some action against this.

Mohit Gupta
B-27, Old DLF Colony,
Sector - 14, Gurgaon
[protected]

hello sir
this is to bring into light the unfair practices being adopted by vishal mega mart,welcome metro station delhi-53, which hurts the sentiments of the customers and they have to suffer financial loss also.i purchased a men's shirt worth rs199and trouser worth rs295 from there bill no[protected], dated[protected].i wanted to purchase a trouser of waist size 28.the same size was mentioned on the price tag when i purchased it.later on when i went home and i opened it i found it to be of size 30.it was mentioned near the zip of the trouser.
then i had to go again to change it.when i went there they said the same trouser is nt available in small size.but the employees were talking with each other that they have to face problems in exchanging it and the boss will shout at them just to make me fool.after sometime they told me select another one.i selected another one worth rs245 and told them to replace it.they took a lot of time to exchange it.when i asked for the balance of rs50 they said there is no balance left and showed me the price tag and rs295 was written on it.and they told me that you might remember another trouser's price.
but when i came home i saw the price tag carefully and i found that they cheated me.they pasted a new price sticker of rs295 on the original one of rs245 and it can be clearly seen.thats why they had taken a lot of time to exchange it..it was really a matter of great shock to me that for such a small amount they cheated me.it is a case of fraud it was done intentionly.
from the above stated i want you to take appropriate action against them so that they would not mislead anybody again.and i want the compensation for the stress i had to suffer and the financial loss also.and as a proof i have bill and price tags also.

I visited Vishal Mega Mart for first ( & probably the last) time at Civil Lines, Allahabad.

Its horrible & terrific over there. The staff attending at the counters don't have even least sense and shame of how to behave with ladies and children.

Poorly dressed as if belong to labour classed hired to save the cost of salaries

I picked up Two bottles of Fruit Juice ( under a scheme ) of different flavours and some other articles worth Rs. 150/= . While in the q light went off and a lady who was in front of me with his small baby asked her " How much time will it take Bhaiya ? ".No body replied. after 2 mins lady asked the same question and A boy who was at the second point over the counter very arrogantly said " If you have so much hurry then you can go". She was in hurry and passed leaving me first to the counter. The boys there passed ugly remarks on that lady and enjoyed the situation.

After 12 min when the generators were on .I asked them to make a bill for payment.

While scanning the Fruit Juice packet he said that you cant take this flavour as the item is not updated in our system list. You buy two packets of any other flavour. I said " So please update this I can wait for that" The boy in a very hostile manner asked me to return both packets and I was denied of giving the same. Then I asked where is your manager? They all said in one voice " He is on the Third Floor. Go and complaint him that we have denied. We will see what he can do for u". I asked the name of the manager. They said " Go and ask him only"

Then one of them took my other items and said " So much Kich-Kich for Rs150 items"

I was shocked and surprised at the attitude of the these Staff men.

What was my fault? That wasted my 35 min in shopping at such place.

I came out then noticed that there is a "undeclared Scooter Stand who charged me Rs.5/=

In my city there are other shopping malls ( well known ) but no body is charging for scooter & cycle stands. Its freee

I came to know from some one later that management of the Vishal Mega is involved in the scooter Stand business too.!!!!!!!!!!!!! Its horrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Where should I complain , who is going to take action so that others who visit there may no get humiliated?