Vishal Mega Mart Complaints & Reviews

respected sir,
with a heavy disappointment i lodging a complaint against one of your staff, Mr. Akul Deokar, designated as manager in your kurukshetra located store, who misbehaved with my sister. on 21st of oct we went to your store for shopping, there we did the shopping of rs 3600/-...my sister was having some confusion regarding your gift voucher...so regarding this when she inquired from your manager mr. Akul Deokar he started humiliating her by making comments on her english...furthere when i interfered in between then in a very indecent way he tried to attack physically...this is not expected from the staff of a renowned organization like VISHAL...kindly take necessary action against mr. Akul Deokar, manager kurukshetra...otherwise we will be compelled to go to woman cell of haryana police against him...

your's faithfully
pulkit
[protected]

respected sir,

with a heavy disappointment i lodging a complaint against one of your
staff, Mr. Akul Deokar, designated as manager in your kurukshetra
located store, who misbehaved with my sister. on 21st of oct we went to
your store for shopping, there we did the shopping of rs 3600/-...my
sister was having some confusion regarding your gift voucher...so
regarding this when she inquired from your manager mr. Akul Deokar he
started humiliating her by making comments on her english...furthere
when i interfered in between then in a very indecent way he tried to
attack physically...this is not expected from the staff of a renowned
organization like VISHAL...kindly take necessary action against mr. Akul
Deokar, manager kurukshetra...otherwise we will be compelled to go to
woman cell of haryana police against him...


your's faithfully

pulkit

[protected]
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Sir/Madam,
I am constrained to point out that on 16th Aug 2014 we have purchased kids garments for Rs.2000/- approx from Vishal Mega Mart Ferozepur Road Ludhiana in the late hours at about 9.00 pm. When we saw at these at our home we found that the size of some clothes were not proper as we requires.Next day We went there and requested them to exchange the some trousers and give us of big size for the same amount and the same type trouser say size 24" instead of 22"of the same prize. We are very old customer and am Manager of State Bank of India. We have purchased more than RS.8000/- and other item a few days ago. But They refused to do so then we contacted Mr.Yoges, Head supervisors but he is so non co-operative person that I can't explain. He has evasive attitude and is making fool the valuable customers. Such type of employee who has lack of knowledge and does watch the interest of his institute should be expelled from such type important & decision taking job. These persons have little job knowledge and harasses their customers He told us that their system does not accept the Discounted items whereas he was accepting the returned items of some customers and was refusing the other.We therefore request to instruct him to exchange our clothes with some other trousers of same type and same price of the big size.
Ramesh Chopra


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This is in reference with my visit to Vishal mega mart at Minar Gate Palwal for some of my purchasing & I was shocked to see the atmosphere of your store that would resist any family person or some gentle family to come to store.

It is an instance of about 08:00 to 08:42 (my billing time) I visited your store to buy some clothing for my showroom staff. No body was worried there to attend the customers. I asked the persons walking there whether the are staff (not being in uniform). then I asked them for my product & the person pointed out my product location.

Further there was one more family was buying there & a few boys (may be known to their sales boy).The boys were looking for T-shirts & the sales boy was serving them but thing pinched me was that the boys were trying the t shirts openly in the store & no body (including sales boy)was there to ask them to use changing room.

I selected my articles & came for the billing at ground floor. Both of your POS were on but no one was there on counter for billing. I looked here & there for somebody & waited there for the person.
there came a person on the second POS a sat down unworringly stretching his legs, I asked him to for billing he casually replied " mere pass aaoge tabhi to bill banega, humare pass yahan aao to hum bill banayeinge". When I asked him this is not the way & can be complained, he replied he is not afraid of any complaints.

This experience was so disappointing that I simply told my family not to go there for shopping & hope no gentle family will visit the store after seeing such a Rural atmosphere

The instance I discussed coz I was expecting corporate culture from such a big institution