Vistara Complaints & Reviews

My parents flew on 28 January 2022 by your UK 802 flight which left from Bangalore to Delhi at 18.50 pm. As a covid protocol (since they were tested positive around 20 days before the travel), they produced the positive certificate along with a doctor certificate stating that they were fit to fly. We had procured the doctor certificate from a reputed doctor (who monitored their health during covid). She runs a clinic and had given us a handwritten...

I booked ticket with PNR 6WS34E, boarding date 06/02/2022, at 4:30pm. But the time of boarding has been changed to 2:10pm on the same date for which I will not be able to reach the airport(Bagdogra airport) which is about 250km away from my residential house.

Hence I would like to request the Visatara authority not change the time of boarding of my flight....

In relation to my Vistara flight that was cancelled by vistara dated 23 january 2022 from DELHI to PARIS booking reference VD3QGH, i have been communicated at airport for full refund by still i didn´t get any update,
Please help to refund my money asap for this cancelled flight reservation....

I purchased an airline ticket from Vistara airlines to fly to Kolkata from Mumbai on 6th November 2021. This ticket was cancelled and they sent me a notice that Rs. 3503/- will be refunded to my account. In last 2+ months, the amount was never received. After calling them multiple times, they keep on saying that they refunded the amount from their end and as proof they show a notepad [dated 6 Nov 2021] which I am attaching to my message....

They didn't let me board my flight as they told me my RTPCR has expired but after telling them from hrs when thwy checked it properly they told me to pay 2500 extra for my next flight and i will be refunded later i told them when its not my fault why should i even pay they told me we can only help you with this try to complain and you will get your refund and now when I'm complaining in twitter noone is listning they are blaming me that i...

We have booked 3 Air tickets from Vistara airlines from Jammu to patna for travel date on Nov 2021 and they clearly told us that cancelation would be Rs 3, 000 per ticket.
And total cost of ticket would be Around 18, 000 for 3, so after 3, 000 cancelation per person, we should get a refund of 9, 000 but they had given us refund for only 9, 00
Pls Take action against vistara...

I had booked an international ticket to Colombo and back in business class with the reference number KDAA5J and canceled the same on 6th January. To date, I haven't received any communication nor my refund of 62, 710 from Vistara. Their websites and apps are not working and despite repeatedly calling them since the day with a minimum hold time of at least half an hour, The customer care keeps on dilly-dallying the matter by saying the refund...

Hello Fellow Travellers,

Iam a Air Vistara club member, my ID[protected].
I had a very bad experience with Air Vistara, While flying to Canada via Paris due to their staff incompetence, misguidance and Air Vistara non updation of mandatory flying requirements on their website. After issuing boarding passes for Chennai - Delhi - Paris, I was refused boarding to Paris, due to which I also lost my connecting Air Canada...

On 23rd december 2021, I booked 3 tickets through vistara air website for total amount of Rs 21309 for travel on 25th Dec from chennai to mumbai. The amount was debited from my bank account but I did not receive confirmed ticket. The vistara staff raised a complaint number 7129705 assuring the problem will be resolved. The details regarding the debit was submitted to customer relations Vistara.

As my travel was important through...

Name: Rafiq Ahmed
Flight number: Uk870
Reference number: VQ2DBD
Departure time: 8:30PM IST
PASSPORT NUMBER:U8200085
BAGGAGE TAG NUMBER:[protected], [protected]

DESTINATION: Arizona State University
Tempe 85282...

Vistara Customer Service - 20 December 2021 - New Delhi

At the outset, this is feedback for Vistara Airlines, particular to its customer relations. My intention is to ask Vistara to do better, partciualrly when it comes to training employees nehind your service desks to be anything but indifferent, unaccomodative and completely unempathetic.

Yesterday, I began my journey to Kochi from Geneva, via London. My...

Myself Narayanan CS had an unfortunate incident while traveling from Delhi to Kochi on 28th Oct 2021 on UK885 Vistara flight (PNR - OKC4A6), one of my trolly luggage was in damaged condition ( one of the wheel got ripped off completely and missing ) when i receive it at kochi airport and as i was not satisfied with Rs 500/- compensation I have escalated this issue with National Consumer Helpline and airlines responded with a repair solution...

Vistara airline missed my bag during transit from Delhi to mumbai UK955 on 09Dec21 and delivered same after 24 hours. After receiving i found that my iphone ear buds are missing from front zipped pocket of bag. I emailed them for same and they denied for any investigation or claim. Also i have claimed cloths purchased due to delay in bag deliver, same was denied.
Kindly help close....

Dear Pooja Paul
Vistara- I have flight on 7th November ay 9:25 and I hade the corvid PCR test on 4th of November at 18:40 and showed the test result to the staff and they advised me that test should be within 72 hours and this is done before 74 hours mean to hours early so they can not accept this test. They advised me if I want to fly I can have arrived express test and would bring the test before the departure. I booked my test at...

Nearly $600/- cosmetics jewelry, most of them Finger rings, and other item ear rings, bangles etc.
Bought from Kohl's and other online stores.
Baggage's were also damaged badly I can share detailed images of damaged bags with broken zippers,
Also I can share the order history of my jewelry purchases.

Airline Baggage file # BOMUK10847...

I have called vistara customer care number [protected] on 1st December 2021 to request to cancel my vistara booking reference # OC8RNJ. The customer care representative has confirmed to me that she has cancelled my booking and there will be a deduction of Rs 3500

I did not get any official communication that my booking is cancelled. I called customer care above number on 9th December to know that my one sector that is Amrtistar-Delhi...

I had travelled from Raipur to Delhi on 28/11/2021 with 3 checked in luggage bags. On arrival at New Delhi airport, I had received on 2 bags on the belt. Third one was missing for which i had file PIR at the Vistara luggage helpdesk but I have got no response even after 13 days and multiple reminders by mails and calls. I have been highly traumatised by my loss and the careless sloppy service provided by Air Vistara. The lady at the helpdesk...

Fake conformation letter...

Got an invitation for interview of Cabin crew for Vistara.

But when travelled all the way to Delhi, I was told I am over qualified for the job.
If that was the case, vistara shouldn’t have sent the invitation in the first place.

It was complete waste of money and time.
It was very misleading....

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