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Vistara Complaints & Reviews

www.airvistara.com

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Updated: Sep 17, 2024

Complaints 294

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8

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286

Bad 😕 It seems that Vistara has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Online job fraud

No Refund after 2 years on account of flight cancellation due to COVID

Refund for cancellation of tickets

Refund for pnr no. rlbyue & rfwrjz

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issue fake call letter and asking for security money for deposit

Refund of tickets not done. Fraud.

I am complaining about the job offer notice

asking money for background verification

Regarding Refund due to medical issue

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Harassment caused due to no loading of my check-in baggage

Refund of air tickets

Vistara reviews & complaints page 5

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I had witnessed below issue at London to Delhi airport:
1. The tickets which i purchased didn't say that we need to wear mask and i totally forgot that mask is required in flight.
2. When i checked in my luggage no one told me i need mask but it was mentioned on my boarding pass however i didnt read my boarding pass.
3. When i was entering the gate there is an old man ( he also checked in my luggage and was on board in...

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I and my husband are trying to get the refund status on a specific PNR, cancelled in the month of April.
Vistara has been sending us emails on getaways and what not. but no email has been received for refund status.
until the airline confirms on the refund status my third party booking agent wont send us update on the refund.
requesting the Vistara team to share the refund status so that i can take it further...

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Address: [email protected]

Website: Vistara reschedule

Hi Vistara,

I would like to know why i can’t reschedule my ticket… even though it has been book from another agency but it’s same Vistara air line right .. all the airline sell their tickets to another agency… but they do reschedule.
If you guys can’t reschedule the ticket bought from another agency stop selling tickets.

Regards,
Fazal
fsonde&ymail.com
[protected]...

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Website: [email protected]

Some people's provide fake job offer and they ask some security amount i.e our airport security purpose. They also provide some bank account and submit the security payment in that bank account. Am just doubting and ask are you a agent- they said no am the HR of some(particular) place so not a agent 100 percent trust me. Here is the number of HR'S
1. Raman thakur[protected]
2. Devika Verma[protected]/[protected]
3....

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Address: Vapi

Regarding PNR No:- 5ZHFYT firstly I requested to reschedule the flight but due to delay in response from Vistara airlines there customer care executive told that we are cancelling your flight and total refund of Rs.7346.- will paid to you and also submitted the medical certificate for the reason.

Due to medical issue we were requesting to reschedule but there was not response from Vistara airlines and very delayed response...

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Dear Team,

I recently travelled with my 6 years old son via Air Vistara from Dubai to Mumbai and return.

I made individual booking and hence was not able to avail the half ticket for my son as the website did not permit the same.

Further, I had a horrible experience with a customer service executive by the name Manjusha. I was on an international call for 30 minutes and at the end of it she...

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My bag was damaged by Vistara team and not even replying after contacting them...
Very surprised to see such response from brand like Vistara. Really putting TaTa's name down, shame on their customer handling process...

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Address: TATA SIA Airlines Ltd. Jeevan Bharti Tower-1,10th floor,124 Connaught Circus, New Delhi 110001, India

I had booked a return from Varanasi to Delhi for surgery that is scheduled in Gurugram.

The travel dates are as follows:

Varanasi to Delhi
Date: 1st May 2022
PNR: 5HCXH5
Airline: Vistara
Time: 15:20 Hrs

Delhi to Varanasi
Date: 3rd May 2022
PNR: 5HCXH5
Airline: Vistara
Time: 13:20 Hrs

However, I spoke to my surgeon and he...

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Address: Delhi

Website: www.airvistara.com/in/en/vistara-exclusives/vistara-direct?utm_source=google&utm_medium=search&utm_campaign=brand-exact&utm_content=vd&utm_term=vistara&ef_id=EAIaIQobChMIjuva2_Cw9wIVDBdgCh0Kpg

I am writing on this platform as a final and urgent measure to please help me get my cancellation refund money amounting to Rs 1, 96, 576 from Vistara.

I had booked a round trip ticket from Kolkata to London, PNR NQ24EN, for 22nd April which I had to cancel because my father in law passed away. I am eligible to get a full refund of the money as I had booked a flexi ticket and had cancelled it before the 7 day period. I was...

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This is to intimate you that I have not yet received my refund on account of my cancelled flight due to Covid. As this is now almost 2 years, I requested Vistara Customer relations to expedite refund with two reminders for my cancelled flight on account of Covid but till date there is no response from this 'TATA' brand!
Subrata Ghosh

Details of cancelled flight (ticket attached):
Kolkata to Delhi PNR QJGOYG Vistara...

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Vistara airlines recuiting in me in geound staff positing. Already selected mag will come in my mail. The procedure in empolyee form fee 1450.and downloading attach the details and senting. Next the selected msg come. Next joining letter payemnt will come in 5300.i m not paying. Its real /fake i dont'no...

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Dear sir/ Madam,

My name is Rechu Suresh, currently working in Russia.
I tried to book a ticket through Vistara official website for 9th may 2022 from Delhi to Trivandrum.
The ticket amount of Rs. 8056/- has been deducted from my account, but regarding the ticket no information has been received. Please see below details FYI:

Departure: 09th May 2022, 8.10 am
Origin: Delhi
Destination:...

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I had made a booking in Vistara airlines for travel date 22nd Feb.
however while making the booking there was an error in the network/system and money got deducted from my ICICI bank account.

several calls were made to customer care on this issue and have given two service request no. there was no acknowledgement of the issue on mail or in writing. have been chasing them to update either on non receipt on of the payment...

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Hello and thank you for your time,

When I booked my whole trip with QATAR AIRWAYS under PNR TWMIA9, ATHENS-MUMBAI-GOA-MUMBAI-ATHENS I chose VISTARA UK862 for the flight GOA- MUMBAI on March 4, then I had 4-5 hours to catch QATAR AIRWAYS from MUMBAI-DOHA. Then VISTARA put me on a much earlier flight UK 842, so finally I had 13, 5 hours connecting time!!!
As far as I know, for intercontinental flights when connecting...

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Address: delhi

Your query on query number 249690.
Our complimentary voucher - two voucher issued after 2 month they remove one voucher, after several follow up they keep saying we are checking we checking we will update shortly.
24, 48, Bla bla. never response back, after several ping they response after three month later " please note that voucher was erroneously credited in your CV account and hence the same is not visible in your CV account"...

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Hello my phone number was wrong It is [protected] email p.p.[protected]@btinternet.com...

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Website: Tickets to India

Hello I received the message from vistaar consumer complain...

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After being harassed by Vistara staff members in front of other passengers in Hyderabad, and after paying overweight baggage fees, the baggage did not arrive in Delhi. I needed to continue my flight internationally, but after 4 days and many attempts to request my baggage being sent, all the Vistara people say is they will call me back and they never call me. When I call back they don't pick up my phone calls. I'm stuck in a foreign country...

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Address: TATA SIA Airlines Ltd. Intellion Edge, Tower A, 9th and 10th Floor,South Peripheral Road, Sector – 72, Gurugram, Haryana - 122101

Issue: Baggage Damage( intentional) and top notch Negligence by Vistara team to safeguard my Items even in multiple occasions from Delhi to Chennai resulting in my valuables being missed/ stolen from bags.

Background - I’m Jay, Australian citizen visiting India for vacation to meet my parents after my wedding. I was booked Vistara flight UK835 with PNR 55LAG4 from Delhi to Chennai.
I was visiting my parents all by...

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Address: Vistara Airlines

Dear team,

I am facing an issue where in i can see 2 tickets booked from Yatra.com as i was trying to book one for 1st of May but due to network error it is been booked twice, and the amount also is been deducted twice.
Kindly refund my full payment for the ticket which I didn’t book.

Booking ID[protected]

Booking ID[protected]...

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