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Vistara Complaints & Reviews

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Last updated Apr 2, 2024
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Vistara reviews & complaints page 4

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H
hmAA
Aug 23, 2022
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Missing Miles / Points

I flew Business Class (Seat 2C) from DEL to PNQ on July 26, 2022 (Flight No, UK971), and then Business Class (Seat 1C) from PNQ to DEL on August 4, 2022 (Flight No. UK992). ET No.[protected].

I provided my United Airlines' Frequent Flyer No: CE867860 to the agent when checked in at the respective airports
for both flights.

The ticket for the DEL to PNQ flight showed incorrect No. CE8678620 (had extra...
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5
567yo
from Jammu, Jammu and Kashmir
Aug 22, 2022
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Damaged and broken luggage

Today i boarded vistara airlines from delhi to jammu booking reference is KBDVFX and my luggage is damaged and broken....
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I flew from Bangaluru to Chandigarh on a UK-657 flight on 17th August 2022.
PNR was 5R2SHB. My check-in bag didn't come that day because they detected a power bank at the security check. I was not informed about the incident. When my bag did not come to the belt at Chandigarh, I started looking for staff around. I found a person from Vistara there filling up the complaint and other required forms.
When I asked him to drop the...
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S
Shubh0306
Aug 18, 2022
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Lost Bag

I (Shubham Mishra) travelled with my wife on Vistara from London to Lucknow, via Delhi. The ticket details are as follows:

PNR: JJAAM8
Passenger Names: 1) Shubham Mishra 2) P Mishra
Eticket Numbers:[protected][protected]

We paid extra for 2 bags and travelled with a total of 6 check-in bags.

One of our bag is missing since 20th July. We were told at Delhi airport that...
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M
Makkar Gourav
Aug 16, 2022
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No booking but transaction made

16.08.2022
UPI/[protected]/Yatra UPI Payme/yatra.r
9, 936.00 Dr

Pl. refund or provide ticket for two member, i was book for 18.8.22...
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Dear Sir/Madam

To Whom It May Concern

Our above mentioned reference bag is still not found. Kindly do the necessary arrangements to trace our bag in concern department

I have sent many emails to customer relations regarding this matter

I would be grateful i[censored] assist me in this regard

Awaiting for your quick reply

Our email id: [protected]@gmail.combr...
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A
Akshya Raghav
Jul 28, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
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Broken the suitcase and harassing afterwards

Address:81 Derby Road, Beeston, ng9 2tb

Our flight details are as follows:
Akshyadeep Raghav- Club Vistara ID[protected], PNR- O2R2CQ.
We had a terrible experience with the Air Vistara flight from London to Delhi on 3rd April, 2022.
With worst online check in to customer care false promise and poor onboard service specially for 2 year old twins to broken baggage.

This particular one is in regards to one of our suitcases being broken badly and...
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R
Rameshsap
from Bhubaneswar, Odisha
Jul 25, 2022
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Looting international travelers

Any airlines in the world do not charge a change fee when a customer is little late for checking. It may happened due to an accident on a road, road traffic or a delay in security check. Even if it’s a genuine problem and I purchased a Flexi ticket which has no change fee, the manger asked me Rs. 2625 for getting me to the next flight.

This policy is harassing customers and not respecting international travelers....
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S
Shubhashree Behera
Jul 23, 2022
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Broken wheel of trolley

My trolley wheel is broken when I pick upat my arrival on mumbai. I was travelling from Bhubaneswar on flight number UK 546.

This is very dissapointing.
Please resolve this issue at earliest...
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Vistara has been delaying the issue for seven months now.
I am supposed to be waiting for two refund transfers, agreed on their side, but they never arrived.
Vistara does not respond to any of my messages now.
I will have to contact a lawyer, because I will not let this pass.

Vistara is a fraud, that wants to play in the big court.

Beware of Vistara. They are not handling their customers...
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C
cmehta009
Jul 12, 2022
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Compensation of airline mistake

I've already explained this to Ms. Shagun Verma at Vistara Customer and was agreed that mistake was indeed Vistara's who marked the status of Eva Mehta as flown in my original ticket. AMD- DEL- MUN -CLT.

We had original ticket flying from Ahmedabad to Charlotte via Munich. We presented that ticket at Vistara check in counter Ahmedabad airport. While I know that they couldn't issue boarding pass for the rest of the connecting...
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S
Samassk
Jul 11, 2022
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Refund not received after cancellation of ticket

The Refund has not been recieved yet after cancellation of ticket no.[protected] with following details-

Passenger name- arvind verma
travelling from bangalore(11.30am) to delhi (2.20pm) on 28.06.2022 with flight no. UK 816

Transaction ID [protected]

Regards...
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C
chetankpr1
Jul 10, 2022
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Unprofessionalism- Left on connecting flight

Address:New Delhi

PNR# 6EZM59. I booked this ticket for my wife. This is a connecting flight from LKO to Pune via Delhi. There is 1h 10m layover in delhi, got a call at 5:31 from a vistara personal(already shared number with vistara customer care) and he asked to reach quickly with in 5-10.
I informed him that she is done with security check and will be there. She was where between 5:37 but only to find no staff at the gate. I called the person again...
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V
Vistara Air Customer
Jun 27, 2022
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Air ticket

I booked air ticket on 26 June, 2022 of Vistara airlines from kathmandu to sydney (18 July, 2022) from Vistara air official website. After having successfully payment from my debit card, company is unable to provide me air ticket. I have compliant the responsible body for multiples time. I already emailed about the issue to Vistara airlines but ignoring my email. I don't understand whether the employees of airlines are sleeping or what....
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I
imdravijit
from Kolkata, West Bengal
Jun 27, 2022
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Ticket reschedule denied over call

Address:Kolkata

My Registered Club Vistara ID :[protected] My PNR : UMRC57 My flight is scheduled to depart from Mumbai and reaching Kolkata on 2nd July. I have requqested the Airline to shift my booking atleast after 10-20 days as the COVID cases bit increasing and I would not like to travel at this moment. Requested Vistara Nodal Officer as well to reschedule my booking post 10th July, but still they are not taking my safety and concern seriously and forcing...
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I
imdravijit
from Kolkata, West Bengal
Jun 27, 2022
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Luggage Damage and Tampering Issue | No Support

Address:Kolkata

Hello,
Dr.Avijit this side.
My registered Vistara Account Mobile : [protected]
PNR : NAZXJ4

I am writing this email to you regarding unprofessional behavior of your airport staff Ms.Beautrice Priya Gomes and for my baggage damage issue.
I have received the damage and tampered baggage in Kolkata Airport from Vistara Belt on 3rd June. Immediately reported the same to your Airport staff but she behaved...
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A
Aakriti04
from Noida, Uttar Pradesh
Jun 20, 2022
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Rude, Unethical, inhuman, fatal, unapologetic, exploiter flight staff

I had witnessed below issue at London to Delhi airport:
1. The tickets which i purchased didn't say that we need to wear mask and i totally forgot that mask is required in flight.
2. When i checked in my luggage no one told me i need mask but it was mentioned on my boarding pass however i didnt read my boarding pass.
3. When i was entering the gate there is an old man ( he also checked in my luggage and was on board in...
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S
singhi.rashmi2693
Jun 20, 2022
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Refund status

I and my husband are trying to get the refund status on a specific PNR, cancelled in the month of April.
Vistara has been sending us emails on getaways and what not. but no email has been received for refund status.
until the airline confirms on the refund status my third party booking agent wont send us update on the refund.
requesting the Vistara team to share the refund status so that i can take it further...
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F
Fazal Sonde
Jun 5, 2022
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Reschedule Ticket

Address:[email protected]
Website:Vistara reschedule

Hi Vistara,

I would like to know why i can’t reschedule my ticket… even though it has been book from another agency but it’s same Vistara air line right .. all the airline sell their tickets to another agency… but they do reschedule.
If you guys can’t reschedule the ticket bought from another agency stop selling tickets.

Regards,
Fazal
fsonde&ymail.com
[protected]...
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Shalini Thillainayagam
from Vellore, Tamil Nadu
May 21, 2022
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Fake job offer

Website:[email protected]

Some people's provide fake job offer and they ask some security amount i.e our airport security purpose. They also provide some bank account and submit the security payment in that bank account. Am just doubting and ask are you a agent- they said no am the HR of some(particular) place so not a agent 100 percent trust me. Here is the number of HR'S
1. Raman thakur[protected]
2. Devika Verma[protected]/[protected]
3....
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