Vistara Complaints & Reviews

Details of my booking done on 14th Jan 2017 are as under:

No of Pax: 6 Route:BOM-DEL-BOM : Mum Dep: 23Feb 2017 & Return 26th Feb 2017

Booking done for 6 ticket when screen was showing rates as RS 2776/ Ticket but booking done as follows
2 Tickets charged @ Rs 2776 ( as shown on the screen)
4 Tickets charged @ Rs 5630 ( Changed at backend without any warning/ POPUP information to me)

When...

Tickets were booked for 3 senior citizens from Mumbai to Kochi. Booking Ref: UK/7JHVLY for March 12, 2017.

Yesterday, we got an sms stating that the flight has been cancelled due to operational issues. Today, I called on your Toll Free number and they said that since booking was done on November 10, 2016 and since payment was made by cash, we will not refund the money. To top it the customer care fellow said that its a non...

I had booked a Round Trip (Delhi to Varanasi) in Oct-16 for March-11/2017 & March-15/2017 (Air Vistara-UK-831& UK-993). Today, I received a text saying that Vistara are not going to provide service on the above date and location. I had booked the ticket almost 6 months prior considering my schedule and finance. Now, they say they will only refund the amount and tickets for the above date and location are 4 times costly which I can't afford....

Hi,

I had booked a flight (PNR no ZQ2BHF, Trip ID [protected]) on Vistara UK-868 from DEL-GAU for 10:20 AM, February 4th. The Flight was cancelled by the Airline without citing any reason just 12 days in advance. On requesting a cancellation via Cleartrip's cancellation portal, i was to receive a full refund of the ticket amount - Rs 4, 700 as compensation. However, the airline has returned none of that amount - Which means...

I, Biswarupa Das (PNR 69QAFN) would like to register a complaint againt each and every employee who was taking care of the boarding procedures of Vistara UK-838, KOLKATA to GUWAHATI (DEPARTURE TIME 1.20PM) on 28th December 2016 at gate no. 19.

Situation is:.

I was waiting in the line for boarding after completing all the needful procedure.Once reaching the final gate where they checked my boarding pass and kept...

Hello,

I had made 2 separate bookings of 2 tickets/booking, for my family of 4 on Nov19th to fly from Mumbai to Bangalore from PayTM on Vistara Airlines.
The booking PNR numbers where,
PNR1# 72WGUP (PayTM Order # [protected])
PNR2 # 72SOK2 (PayTM Order # [protected]).

Flight Timings and Details were as below,
Vistara UK-850
BOM 21:50
01h 40m
BLR 23:30
Sat,...

On 6th October I have inadvertently booked ticket for my family for the sector Kochi - Mumbai, without realizing that they have already booked the ticket through travel agency for the same Flight (Vistara UK996 ). When my wife got the SMS regarding the new booking she immediately informed me about the previous booking then I contacted the customer relation number and informed them about the mistake and requested for remedial action and they...

Hi
I had booked a flight from mumbai to cochin (pnr - 8ctq7f) for the 2nd september’16 on the 18th june’16 and today after almost two months i get a message stating that the flight has been cancelled.
Though i was offered a flight on the 1st september - i was denied the cancellation charges for the train that i had booked on the 2nd which was par of the extension of my travel.
I did write to vistara to get the refund...

I got my ticket cancelled due to j&k disturbance and i was assured by vistara air line that full refund will be given to me, but from last 40 days a trying a lot but they shift their responsibility on travel agent (Tss) and travel agent shift it on airline...
I hope some concerned will read it and help me out.
It was my first experience with vistara airlines but sorry to say it really disappointing. Someone rightly said that...

want to cancel my ticket as I am not traveling due to some unavoidable circumstances . When I visited to cancel my ticket online, I found that airline cancellation charge is Rs-4085. This is a huge amount . In ticket value of Rs-5461, I am getting only Rs-576. I am a middle class people and such a huge cancellation charge is applied then how a person will survive . I am not able to understand how Airline works ? Really very bad experience...