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Vistara Complaints & Reviews

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Last updated Apr 2, 2024
Complaints 290
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Vistara reviews & complaints page 11

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S
Sangayrich
from Delhi, Delhi
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refund not get

Address:Plot no. C 2 , flat no. F 4 , saurbh appt 1 ,shalimar garden extn 2, 201005

I didnot get my refund from air vistara and i several times called in its customer care n mailed the company ao many times bt nothing had happened and their representative dodged me every time
Completed details given below i also mention my complain letter which i mailed the company attched below

My query which imailed given below
Dear mr. Nikunj
U assured me on 22 oct tat u want 2 or 3 days to get...
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S
Sumitmmpl
from Kolkata, West Bengal
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refund not received

Address:Flat 1E, Sopan Appartment, 104, Saha Para, E M Bypass, Garia- Fartabaad, 700084

I had a trip with you on 18th oct'19, to new delhi from kolkata with flight no. Uk-708 (Mr. Sumit gupta, pnr - m25rnr). On basis of this flight i had to catch another international flight from delhi at 4:55 am (Gf 131- pnr k6hm28).
On my arrival in kolkata airport i came to know that vistara flight is delayed by 4 hours and in the counter nobody could assure me it won't delay further.
I had to rush to book another flight with...
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A
akshay10101996
from Gurgaon, Haryana
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I am waiting from last 28 days still I didn't receive any refund

Address:Sirsa, Haryana, 125055

I am waiting from last 28 days still didn't receive any refund and I mailed so many times still didn't receive any email and call so many times.My PNR NO : JJ27RY.There are 2 cases regarding this PNR.First for medical and second for flight miss due to some technical problem.So please solve this matter as soon as totally fraud company poor service seriously....
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P
Pratibha Gupta Goyal
from Nellore, Andhra Pradesh
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services and inflight medical assistance

Address:560103

Hi,

Hot tea water spilled on my lap, however cabin crew and staff was insensitive. I would have expected some first aid treatment. I am burnt badly however would request you to please take my complaint seriously to handle any such future mishap on the flight. Request to add this as part of crew training. Also saw that tray is not proper when person infront leans chair then behind's tray is slanted. This makes this dangerous...
+2 photos
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S
Shalinikotian
from Mumbai, Maharashtra
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incomplete resolution

Address:400064

I have been chasing to get a revised eticket for both pnr of my and family travel to mumbai to goa n visa versa and i am following up since a mth now but have only received incomplete resolution.. Even though the email sent to nodal officer email still no response to provide complete resolution. I am just looking for reissue or e ticket for the complete family traveling both ways, is it so difficult to be managed by back office. I just fail...
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K
khushboo94gupta
from Mumbai, Maharashtra
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didn't get my complimentary hot meals

Pnr : o5bz6m

I was not offered my complimentary hot meals during my flight from hyderabad to new delhi on july 24, 2019.

I contacted vistara customer care and they gave me the service number as tct[protected] but i didn't get the correct response as they told me that the cabin crew has offered the meal to every passenger. Then why they didn't offer to me?...
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K
Kaishyap
from Mumbai, Maharashtra
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not responding of request for a flight delay report

Address:Guwahati, 782106
Website:[email protected]

Refer my ticket no for query 6374320 dated 11 june 19 and 6388885 dated 27 july 19. I travelled in past vistara flight uk969 from gau to del on 16 june 19. And my pnr was rrbs6h for reference. That flight was delayed by 55 minutes on that day which hampered in my service as i am a defence personnel. For which i requested them for a short delay report mentioning like pnr, date, flight no, departure (Original & estimated), arrival (Original...
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Address:Kota, Rajasthan, 324004

I have booked my via flights from Jaipur to Goa, first flight from Jaipur to Mumbai by Indigo and the connecting flight I received is Vistara from Mumbai to Goa. The booking made from Go Ibibo in single stretch as appearing over site.
The layover time between both the flights are very short which may result to miss my next flight from Mumbai to Goa. When I asked vistar to arrange something for my Layover as the another flight is from...
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M
Maussam Chakravarty
from New Delhi, Delhi
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refusal to check in

I had my flight to gau scheduled for 1:35 p. M on 22.07.2019. I reached the airport at 12:40 p. M and tried to self check in at the kiosk but was unable to print my ticket as the system had some error. I was told by the kiosk supervisor to check in at the counter but due to overbooking by the airline i was not allowed to check in even though i reported 45 mins prior to departure. I would like to have my money refunded as i was not allowed...
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A
AGGARWAL CONSULTANTS
from Thanesar, Haryana
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bag tsa lock broken

Address:6 tagore colony, mall road, backside government school for girls, Amritsar, Punjab, 143001

Luggage bag broken due to wrong handling by vistara staff
I boarded flight vistara uk976 with e-ticket[protected] /booking reference myj9xm from delhi on date 3-july-19 time 1310 to amritsar & once i reaced amritsar i found my luggage case open, my tsa lock broken this is really a bad experience with such a good brand. I asked the staff present at the belt but nobody took any initiative to take care of the scene and instaed took...
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A
Amar Lepcha
from Guwahati, Assam
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change of flight timing

Address:Limbu busty, 737102

Vistara is one of the most worst airlines. I had booked my ticket from chandigar to delhi on 14/06/19 at 11.40 hrs and keeping in mind the travel time there was my connection flight from delhi to bagdogra on the same day air asia at 14.30 hrs and suddely there was a message that the timing has been rescheduled at 13.30 hrs. And on top of that i reapeatedly called the toll free no of vistara [protected] but there was no response only i could...
+1 photos
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R
Rohit Chorapalli
from Vijayawada, Andhra Pradesh
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# people stole my money

Sir there are cheated  me. My dad always scolding me and attempted to suicide, that type of situation i have. Recently my brother met with an accident so i want money i paid around 88800 rupees it is the  very huge amount. They said that the will refund but not refund and that borrowed from my relatives and friends. I kept mothers gold for the mother please sir convey my request... Contact no: [protected]
[protected]@gmail.com...
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R
Rohit Chorapalli
from Vijayawada, Andhra Pradesh
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there are cheating me

Sir you are also cheating me. My dad always scolding me and attempted to suicide, that type of situation i have. Recently my brother met with an accident so i want money please sir we are the middle class family. You are taken my bank details and my brother account also please convey my request. Contact no [protected]
Gmail:[protected]@gmail.com...
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R
Rohit Chorapalli
from Vijayawada, Andhra Pradesh
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money will not refund

Please reply me there cheated me and there will not refund the money. I paid huge amount my family have so mamy problems. I step to wrong way please consider my situation. We are the middle class family we can't handle that situation so please refund my money as early as possible. We have many problems regarding on money management. Please convey my request.
Contact me [protected]
Gmail:[protected]@gmail.com...
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V
vishal Sheokand
from Mumbai, Maharashtra
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refunded amount for the vistara air lines

Address:VPO.PALWAN TEH UCHANA JIND HARYANA INDIA, VPO.PALWAN UCHANA JIND HARYANA, Jind, Haryana, 126115

Sir i am vishal i am receiving a interview call by vistara airlines and they wiil be charged ₹15000 for the registration fee which is refundable. But before the ₹ 3500 was put in for the jobs india carrier company which is refundable. Next day i am receiving appointment letter by email and then call me and he said to me your final payment in pending ₹40000 for your training fee which is refundable on the same face to face interview....
+6 photos
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A
Anant Kakarania
from Ambur, Tamil Nadu
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complaint against flight cancellation from chennai to kolkata

Sir
This is regarding the flight cancellation from chennai to kolkata. The flight uk-733 dated on 28/04/2019 at 7:05 am got cancelled. It is a huge carelessness from vistara airlines to not compensate it with an alternate flight. I want to change the schedule of my flight or want an immediate refund to processed in my bank account.

Sincerely
Anant kakrania...
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M
mmadan
from Hoshiarpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of cancelled ticket not received (pnr is nurwcx)

Address:10th Floor, One Horizon Center, Golf Course Road, DLF Phase-V, Sector-43, Gurgaon, Haryana-122003, India, Gurgaon, Haryana
Website:www.airvistara.com

I had booked an air ticket with pnr nurwcx. It was cancelled many days before the travel date and bank account details for transfer of refund were shared with air vistara customer care through email on 14th february, 2019. The refund amount of rs 3640 has not been credited in my account so far in spite of repeated requests to air vistara customer care....
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H
Harinarayanan Narasimhan
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fake job offer and security deposit

Address:Samshabad, Hyderabad, Telangana

I got message from bwjobsss portal to my mobile number
And i applied for that
They asked to deposit 2500 for registering fees and 10000 in pnb punjabi bagh branch in favor of abhinav kumar.
Later they called and torture for deposit so i did later no response
From that number
I registered complaint in tamil nadu police.
Waiting for the action....
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G
Geetha 2502
from Manjeri, Kerala
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clothes purchased online (ladies wear)

Address:C - 2343, New Bombay Market, Umarwada, Surat, Surat, Gujarat, 395008
Website:www.vistaralifestyle.com

Dear sir/ madam,
This seller had contacted me over phone on february 5, 2019. He said he saw my query on indiamart and is a manufacturer of women’ clothing. Post that he had sent many pictures of garments and their details with price. He requested to place an order and i asked him if the garments he would provide would be exactly same in terms of quality and appearance as shown in the picture and he guaranteed the same. Upon this,...
+3 photos
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Address:Gurgaon, Haryana

Like the traveller from australia, we also were treated to similar experience of cancelled fully paid up trip from chennai to kochi in january this year, which we came to know only when we turned up at the airport! We lost out on our hotel bookings in kochi (We had to pay the cancellation fee) because we couldn’t get there for no fault of ours! Though the airlines paid us the fare back, there has been no credible explanation for failure...
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