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Vistara Complaints & Reviews

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Last updated Apr 2, 2024
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Vistara reviews & complaints page 12

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Address:110059

I, manesh kumar temporary resident of c-i/64, dda flats, hastasal, uttam nagar, new delhi – 110 059 would like to inform you that i travelled from delhi to kochi on 6th january 2019 via uk 881, seat no. 22f and pnr wnqn6u, when i reached kochi and checked my check in baggage and noticed rs. 10, 000/- missing (Which is kept in a sealed envelope inside bag in a diary) same time i informed to duty officer of vistara and complained your duty...
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Address:81373
Website:www.airvistara.com

Hi,

I am Mallika Dey and my booking code is S6G6LY. I have traveled from Kolkata to Munich on 21.12.2018.

I had a flight from Kolkata to New Delhi with Vistara (UK 708) on 21.12.2018 at 8:20 p.m. This flight got delayed by more than 3 hours because of which I missed my Lufthansa connection (LH 763) from New Delhi to Munich scheduled to depart at 01:50 a.m. on 22.12.2018.

I was not offered any...
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Hongshik Yoo
from Mumbai, Maharashtra
Mar 19, 2022
This thread was updated on Mar 19, 2022
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baggage damage claim

Address:Ahmedabad, Gujarat

I recently had a very frustrating and extremely costly experience with vistara airline. I feel that i am owned compensation from vistara airline for my expense.
I am foreigner (South korean native) that’s why vistara airline is harassing me. I can’t talk in english or hindi that's why my company employee mr. Firoz alam contact to vistara airline executive but after 2 months vistara airline executive said to my company employee...
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Dev Bharti
from Ahmedabad, Gujarat
Mar 21, 2022
This thread was updated on Mar 21, 2022
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name change

I booked my ticket yesterday but by mistake i mentioned there my nick name but same has been confirmed within ten minutes with vistara airlines and make my trip customer care. I requested them please change my name but they did not agree for this. I will lose my whole amount. My flight is from ahemdabaad to delhi. I sent my all the documents like as my id proof residences proof. I request you that please change my name in ticket. My pnr number...
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Address:New Delhi, Delhi, 110002

I manoj kumar patawari (Frequent flyer no. Uk[protected] was travelling from delhi to mumbai on 3rd jan 2019 by uk943 and boarded the flight at 7 am but landed in mumbai at 2 pm. I had a return flight the same day being uk988 from mumbai to delhi at 8:55pm but the same was resheduled to 01:40 am and i had to cancel the ticket. I bought another ticket of flight uk902 which left mumbai at 10pm.
In the whole process i not only suffered...
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Prerit OP Ameta
from Mumbai, Maharashtra
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flight refund on all india strike of drivers

Address:560064

I booked a flight of bangalore to ahmedabad for 9/01/2019 but there is a strike on 8th and 9th of all the drivers all over india. I am a student. Since there is a strike how would i go to the airport 20 km far from my college? I don't have any personal transport. All the ola, uber, public transportation is off on that days. I told to the customer care about that. But they refused to do the refund. My main point was if other airlines like...
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I hereby lodge a complaint that the vistara airlines seem to have cancelled the booked & paid flights with pnr: urabwg, booked on 29th october 2018, with e - tickets 228-[protected] & 228-[protected] for me & my wife to travel from chennai (Maa) to kochi and has not notified us regarding the flight cancellation.. Our e-tickets were e mailed to our e mail on 29th oct 2018 & also an offer was sent to upgrade to business class on 10th november...
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Sharwan Ram Dhojak
from Jammu, Jammu and Kashmir
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unnecessary bag hold

Address:Nagaur, Rajasthan, 341022
Website:Vistara Airlines

Hi sir i am serving in indian air force which is a high standard defense. My flight was from delhi to srinagar on 02 dec at 1025 i checked in at 0850. My entire luggage was given to them but at last moment my luggage was hold saying that there is power bank in your luggage. I requested to either return me or return to my relatives waiting outside but vistara staff didn't bother. Why didn't they inform me well in time about that and why didn't...
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They committed to change our flight to next flight with payment of 1000 per person n last minute they denied to give us tickets because of which we payed higher losses to us as our connected flight to Singapore was lost.

Hi. I am very upset on the behaviour of the Crew member of vistara airlines because of the irresponsible behaviour and misbehaving with me n my family members. They manipulated us very well and misplaced or...
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akashc_911
from Bengaluru, Karnataka
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club vistara membership

Address:560102
Website:www.airvistara.com/trip/club-vistara/about-cv

On August 21, 2018, I was upgraded to CV Gold for 3 months. Also, there was a condition that if I took 6 more flights, starting from 21 August, 2018 I will be retained in the CV Gold. Today morning I checked the App and saw that I have downgraded to CV Silver. So I called up the customer care and was informed that I have taken only 5 flights in the period instead of the mandatory 6 flights. When I informed and gave the complete information...
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SajuChitilapilly
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight cancelled after 8 months from booking

Address:Chennai, Tamil Nadu, 600097

I booked 2-way (Maa to cok) vistara flight for our christmas vacation through yatra.

I planned my christmas vacation long time back and booked tickets 8 months back i. E. During march-2018 but now (Nov-18) after 8 months i am getting an sms that flight is cancelled.

How can i book flight with less than a month for christmas, as all o[censored]s know we dont get flight tickets in reasonable rate.

We cannot...
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anil 178
from Srinagar, Jammu and Kashmir
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intimation of broken of luggage regarding.

It is intimated that I traveled from srinagagr to jammu on 04 august 2018. Flight take off from srinagar Air Base Airport at 12:30 pm arriving jammu Airpport at 01.20 pm on same day. I was not asked for any waiting lounge and any food as this reschedule changes and on reaching Jammu, i found that, my luggage is broken and treatment of employee was also very casual and i didn't got any immediate help.

I am very dissatisfied...
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sandeep7500
from Mumbai, Maharashtra
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luggage misplaced by vistara

Address:Gurgaon, Haryana, 122002
Website:Vistara airlines

Unfortunately, I had taken a Vistara airlines flight from new delhi to Kolkata (07:30AM) on 06 september 2018 (UK747, ticket no-[protected]).I have checked in my luggage form Delhi airport, but could not find in Kolkata.I have logged a complaint to vistara executive at Kolkata airport on same date.They have given me 4 days time to trace out my luggage, but after 4 day they have given me time of 10 day, and in this period I have called...
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hem jangir
from Delhi, Delhi
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vistara staff misguidance

Address:110029

This is regarding my flight booked for 25th august from delhi to hyderabad at 14:55pm with PNR number WQH500 with vistara. Due to city traffic i reached the airport at 14:28pm along with my mobile boarding pass, as i was aware of that i am late so i directly approached to their help desk in airport at 14:31pm to ask if i need any print of boarding pass or can proceed with mobile scan code pass and asked for their help but instead of helping...
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Vartika Mehta
from Mohali, Punjab
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vistara staff not supportive

Address:110051

We were having flight from Delhi to Amritsar on 26 Aug 18. It was rakhi festival and huge rush was there.somehow we reached on airport 45 min before our flight, but the vistara representative we're very rude and they waste our time in just stupid things and didn't give us boarding passes. It was very urgent for me to reach Amritsar on time but they didn't listen any thing.on the spot I have to take another flight for same day which cost 10,...
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saswati satpathy
from Bengaluru, Karnataka
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delayed flight uk 834

I had a flight from portblair to chennai on UK834 on 15th july 2018 which was cancelled after a delay declation of 1 hour due to technical problems. Though vistara provided accomodation until next day for the alternative flight the delay created forced us to miss our connecting flight from chennai to bangalore with spice jet resulting in an additional delay on another day.
Airlines staff instead of providing alternatives refused to...
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sherinnazer
from Chennai, Tamil Nadu
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airlines were not supportive

I have taken ticken from Wenzhou to Madras (connection Flight). As the airline from Wenzhou to Kunming had delayed, I had missed the flight from Kunming to Culcutta. From Kunming, the airline had arranged a ticket for the next day for free of cost. Once I reached Culcutta, I had reported the issue at the airline counter (Vistara Airlines). But they were not ready to provide the ticket for free. The airline staff from Kunming informed me that...
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shree_gupta
from Noida, Uttar Pradesh
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refund of amount of cancelled tickets pnr no. uu2myg

The ticket for delhi from portblair was booked having pnr no. Uu2myg fpr the passenger —
1. Kashu dua
2. Shragharika dua
But due to spelling mistake in name the ticket of passenger no.1 was canceiied by vistara air linnes on my request and fresh ticket was booked for same person with correct name akash dua with pnr no. Onznou. And minor mistake will be corrected in the passenger no.2 as told by customer care attendant....
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richanshu arya baranwal
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security check

Dear vistara team,
I was traveling with vistara flight no. Uk 813 dated 13 june 2018 with name of arundhati/richanshu arya baranwal. I faced problem when boarding to flight after baggage check-in. I kept the power bank unknowingly to my luggage which i come to know when vistara ground staff informed to us and he took me to the security department where he informed me to remove & dispose the power bank. I requested him as i am here:...
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Priyank Vishnoi
from New Delhi, Delhi
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no revert received from past several days...

Address:New Delhi, Delhi, 110063

Pnr n3pkrs

Issue -.

1. On 11th feb we had flight from delhi to srinagar for both o[censored]s but due to personal problems flight missed

2. On 12th feb we both board the flight but due to bed weather in srinagar the flight was enable to land and flight return back to delhi.. Please refer below attachment for both o[censored]s boarding pass.

3. Regarding issue i had word with mmt and they try...
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