Vistara Complaints & Reviews

Dear Sir / Madam,

I booked an air ticket for my wife, Nandita Pariyar, for travelling from Delhi (08:00 hrs) to Bagdogra (09:55 hrs) by Vistara flight No. UK - 725 on Sunday - 14 June - 2020 vide Airline PNR QFJ7LO Ticket Number[protected]/1/1 through EaseMyTrip.com (Booking ID EMT[protected] and paid Rs. 3, 968 for the same.

Later when my wife tried to web check in 48 hours before flight timing she could not...

Luggage/baggage was handled in very inappropriate way. The bag is totally damaged. I will claim for compensation.
Please respond as soon as possible....

They send fake offer letter and asking money of 15000 they first asked me 3000 and then next day they took fake interview and asked me to deposit 15000 when i said i cant deposit 15000 they told me that money will be refunded in 30 t0 40 days after that they are not receiving my calls...

I have booked my flight from mumbai to goa with pnr no. Uo38zs with total 5 passengers. Due to covid, flight is cancelled and we are not able to travel. Airlines said, we will refund the amount but it has been 2 months and refund is not processed.
Never fly with vistara. Pathetic experience.

Please refund my amount as soon as possible....

Maine yatra.com se vistara airlines ki flight 9 april ko book karvai thi 21 april ki par lockdown extend hone ki wajah se flight cancel ho gai. Maine 1708 rs ki ticket book ki thi par mujhe refund amount 202 rs hi mila hai...

I am vilingston. Recently i am searching for the job and i received this mail regarding interview of vistara airlines. So i proceed with further interview process. They asked me to deposit rs.2000 (Refundable) to their account as registration fee. After i did that they asked me about rs.15, 000 for document verification. I didn't had that much of money so i withdrawal from the interview process.
After that i've asked about my refund...

I heard your hiring for internal job placing, your company contacted me, they guided me, they asked money i paid 9500 total till now, they conducted two types of interview, but now there is no proper response,
Contacted person name : seema hr department she said and other pooja hr verification department, is that true you offered any job like that, please help me, i am am low poverty family, i can't attach files here, i[censored] contact...

I booked 5 ticket from new delhi to patna for 23rd may 2020. I found that both tickets got cancelled. Then i connected to vistara & make my trip, they said that it will be refunded only tax amount. I then complained to their customer care about the issue through call and email,

Travel dated[protected]
Vistara uk-715
Booking id nf[protected]
Pnr no. Stfa66
E ticket no.228-[protected]/54/55/56/57br...

When flights are cancelled due to covid19 lock down by the govt. Of india, air vistara is charging 3 times of original fare charges in the name of fare charge difference!

My flight details:
1. Pnr number - rdq7ze
2. Number of passengers - 2
3. Delhi to goa

I have booked this flight and it was cancelled due to corona virus nation wide lockdown but air vistara is not providing me the details...

I had booked 4 tickets in February for family vacation in May. Due to the lockdown, flights were cancelled. I dont want a change in date as it looks unlikely that i will be able to take that family vacation to the same destination. Why is the airline not refunding without cancellation charge?
- Not my fault that the airlines didnt fly
- my cancellation is not causing revenue management leakage - as flights havent flown
-...

I had confirmed cancellation of my recently booked flight on 23rd march 2020 with booking id[protected] and pnr - mqzzu3. I spoke directly to the airline vistara and they have proceeded with my cancellation. As per communication with vistara customer care agent, i was told that the refund money of around 7k has already been initiated from vistara's end.

Also the whole ticket amount was inr 11683, and in which airline cancellation...

On 1 march i book 7 tickets from delhi to trivandrum, (Kerala) for 16 april 2020.
I book these tickets for family tour. But i don't know that coronavirus disease will be spreading so fastly. So today we all are suffering from coronavirus. Due to this our government has cancelled all flights between 24 march to 3 may. Dgca announced that all the money of tickets will should be refunded after 3 weeks of ticket booking date. So related...

I booked tickets on vistara airlines flying from delhi to guwahati on 17april 2020. I booked the tickets because they opened the bookings after the lockdown period. But my flight was cancelled by the airline due to their operational issues and when i contact them they asked me to reschedule my flight along but the charges will be applicable while rescheduling. I am feeling cheated. They were the one to cancel their flight then why should...

I was traveling on 29 feb 2020 on vistara pnr pmfo8i, that's bom-vns via delhi, i have one checked baggage with me
When i arrived at varanasi airport, my baggage was not available so i contacted one of vistara staff and he helped me that baggage is not arrived from delhi due to some technical issues.
He helped me to fill some form and told me that he will informed accordingly.
He called me with in two hours that your...

We had booked four tickets from kolkata to andaman on 23.01.20 and andaman to kolkata from 28.01.2020. Our one passenger miss abhipsha dash had met an accident and her right hand is broken and her doctor advised her not to travel at that time. At the same day our another passenger mr. Anklesh mishra had met an accident and his hand is sprained. So we regularly contact with air vistara and they assured us that they have policy of refund amount...

It was extremely worst experience to choose vistara airlines to travel. I have to re-highlight and escalate this blunder technical fault which has completely changed my opinion about vistara.

Passenger name : vinod kumar
Registered email id: vk. [protected]@gmail.com
Registered phone number : [protected]

Incidence 1 : with a valid ticket and original id proof, a passenger has been deboarded from flight...

Dear sir/madam,

Today (08.12.2019) i along with my fellow traveller reached at igi airport t-3 at about 5.30 onwards to travel delhi to trivandrum vide pnr no. Ntvpc6. When we reached at vistara economy counter after being a long queue the employee of vistara refused to board us. Then i made so many requests to them but without any valid reason they roughly behave with me and abused in filthy language and embarrassed a lot...

Dear team,

As i have received a call from vistara airlines as your resume was forwarded for vistara airlines as your seeking for the job in airport.
Where the said that you have an phone call interview after the payment of 2200 rs.
Where i have received mobile interview and after that they asked me to pay 8500-/ rs as you have selected for the job where you have scored the b+ in interview as we have sent a mail...

I have booked flight from goibibo for delhi to pune vistara uk971 10:25 am 25 nov. And reached there before 10:05 but unable to get the boarding pass on time. After this i went to vistara booking counter and reach there at 10:10. After lots of discussion they agree to move this ticket to evening ticket 5:25 pm and i am agree to pay the extra 2650 rs.
But after 10:25am they says the seat is not available and this ticket is also not...

Having sent a detailed mail and reminder of the whole incident (Enclosed below) we were never acknowledged and no receipt of our complaint was registered. Forget about reimbursement, customer support at air vistara do not have a basic courtesy of responding back to such a serious complaint about their rude staff and problem faced by their customers.

Background :
• we had a booking of 13 people (Consisting of 4 senior...