Vistara Complaints & Reviews

We were waiting at the airport with an autistic child for the third member of the party that was travelling. The minute this guy heard that we couldn't leave the child alone and board the flight, he decided it was too late for anything and kicked us off the plane and got our luggage out and everything. Note that in less than a minute the person who was to take over the autistic child would have reached and all would have been fine.
br...

It is a substantiated service. I had to cancel a ticket whic was booked for rs4278 and they said only 600rs will be refunded. 3663 rs will be lost and for cancellation i had to call their customer care number [protected]. I waited for 35mins over the phone to get connected with an executive and she sounded like blaming on me for cancellation. She sounded rude and said n really pathetic service, i really advise all of you not to opt their service....

I travelled from bangalore to lucknow via new delhi on 26 august 2017. Flight took off from bangalore at 9:55 am and reached delhi around 1 pm and then i was given new boarding pass for flight at 16:15pm though my connecting flight was at 13:40pm. I was not asked for any waiting lounge and any food as this reschedule changes. And on reaching lucknow, i found my baggage is broken and treatment of employee was also very casual and i didn't...

1) i was traveling yesterday from bangalore to delhi on 22nd august'17 by uk 812. My seat number 18a. Vegetarian food supplied to us was full of chilies. When i complained to ms kalpana (Air hostess), she could understand but what can she do. No grudges against anyone but you need to ensure that food supplied to public should not be full of chilies.

2) earlier my frequent was uk[protected] and now it has been changed to uk...

I had booked a ticket with pnr oi3mu8 which was refundable and i paid 5400 rupees. When i called them to cancel they advised that i'll only get 600 rupees back. This is really insane. I had cancelled tickets in the past from another airlines as well and they only deducted around 2500 rupees. I'm expecting at least 2500 rupees to be refunded.
Email :[protected]@gmail.com...

Sir, i was booking two tickets for my friend and his sister from jammu to srinagar on 12.09.17, but accidentally entered date of 10.10.17. Just at the time of booking as i saw it, i tried to cancel transaction but that did not happen and my account got deducted by 2500.00 and ticket was booked. I then called vistara and told them to shift my booking to 12th of september and there was no difference in fair also. But what they said shocked...

I have booked airticket through your website to travel from srinagar to kochi on 06 aug 17 for my wife anju p. Pnr is kfzoc3. During booking your website demands more than one letter for the last name. So that i was compled to add peethu instead of p as last name for my wife. Now it bocome security issue as a airport like srinagar. I have contacted your customer care ms poushali to solve the issue afterthat i have paid 1000/- to change the...

I was suppose to board the flight from pune to delhi in uk-998 vistara airlines but i was not called for the luggage scanning and when went and asked the airlines, they refused saying it wasn't their responsibility. And i was not allowed to board my flight since they denied luggage check in.in a conversation with the manager over the ground : air hostess : chefali, i told her my friend was out so if cant check in my baggage, i would send...

I am travelling from Mumbai to Delhi on flight number UK960, with my grand parents who are both senior citizens. Due to health issues they are unable to carry any hand luggage; we very kindly requested the senior management at the Mumbai airport (Sahil and Vineet, and Christy) to let them check in their hand carry, but clearly they had no respect for the fact that that my grand parents are senior citizens. Even worse, they just said that...

My son and my wife travelled by uk847 to goa on 25.6.17 the crew was hopeless and didn't had nonveg briyani so didn't served them and when asked for tea / coffee they said will take sometime to serve in the meantime they arrived goa
Same day 12:10 flight air asia i travelled was awesome so much to offer and variety they had
So next i suggest this tata flight is hopeless and pls don't travel by this as they don't have anything...

I have had the misfortune of travelling on vistara airline from ahmedabad to delhi on 18.06.2017 on flight no. Uk-966.
My booked baggage liberty make has been severely mishandled to the extent that it's handle (Which was of very good quality and flexibility) had been broken.
When the same was brought to the notice of vistara airline staff at ig airport delhi they tried to avoid the liability on various pretexts. They also banked...

Regarding my flight no uk736 from amritsar to mumbai dated 4th june 2017 with vistara airlines.
It is so disappointing that during my travel with vistara airlines, my valuables were stolen from my luggage. It includes my 2 watches. Guess and casio edifice costing 26 thousands, which are stolen from the luggage and empty boxes of watch are left.
When my luggage came on belt number 1 at mumbai airport, i noticed luggage seals...

I have booked flight for bangalor to kolkata on uk-838. Vista airlines cancelled the flight due there service issue. They also promised that they will fully refund the booking money. But they hv not done. 1 month is over since cancelation msg i hv received from vistara. I booked through smarbuy - goibibo service. Now all these company are blaming vis-vis.
I hv called many times to smartbye, goibibo, vistara customer care but still...

My name is prabhakar sharma, i booked my air ticket from vistara airline the journey date is 11/06/2017 at 3:40 am. I reached airport at 3:10 am due to long route between my home to airport. When i ask them to allow me to board at airplane they said you are late we allow people to board before 45 minutes. I tell them my situation that i have to be on that flight but they keep denying me to help. I ask them to talk to their official but they...

We three travelers, supposed to fly from del to bhubaneswar by vistara flight at 6.40 am. We reached airport, well in advance. As we were new to the t3 terminal in delhi, we stood in the line with our on line boarding pass in hand to drop our luggage at the counter. But as the time is drawing near, no air line staff called for priority checking. Normally all airlines do so. We got the chance to drop the baggage, by then it was 6.10am, they...

I was denied boarding for my vistara flight. My flight pnr for travel on 15th may is 5xbm5q. It was a kochi to delhi flight. Departure time was 5.35. I reached kochi airport at 05:00, but i was denied boarding.
The staff was very rude. I cried and wept in front of them for half an hour but no one listened.
I will never travel in vistara again. And also i suggest to all my colleague never travel with vistara, it is worst airline...

I was denied boarding for my vistara flight. My flight pnr for travel on 11 may is W3B38P. It was a Delhi to Srinagar flight. Departure time was 16:05 . I reached igi airport T3 airport at 15:20 (45 minutes before departure time), but I was denied boarding.
The staff was very rude. I cried and wept in front of them for half an hour but no one listened.
I will NEVER travel in vistara again....

They didn't allow me to board the flight from DEL to BLR UK-811, 17th April 2017 even though I was in the airport 45 minutes prior to the departure time. They wasted my time first and after few minutes of arguments said that I am late and gates are already closed. I am a frequent flyer and this has never happened to me as other airlines never do this.. Horrible experience..I am never going to fly with you #Vistara and will post my complaint...

I have made of booking of vistara flight on 10/04/2017
The flight timing is today 7.30a. M. Morning
The pnr of the flight is 3dpr4q... Flight...
According to vistara customer care the flight is cancelled by the travel agent but yesterday i have cancelled only one person booking his name is kamal thapa in this pnr,,, today morning the vistara flight person not make a boarding pass of the passengers they said that the flight...

Want to cancel my ticket as I am not traveling due to some unavoidable circumstances . When I visited to cancel my ticket online, I found that airline cancellation charge is Rs. 4240 per head. This is a huge amount . In ticket value of Rs-. 11874/- for three tickets., So, actually I am getting nothing. I am a middle class people and such a huge cancellation charge is applied then how a person will survive . I am not able to understand how...