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Viveks India Complaints & Reviews

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Last updated Mar 11, 2024
Complaints 306
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123
Unresolved
183
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Viveks India
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Viveks India Phone Numbers

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+91 44 4213 1616
72
56

Viveks India Website

Viveks India Head Office Address

150, (New 68), 2nd Floor, Luz Church Road, Mylapore
Chennai
Chennai District
Tamil Nadu
India
600004

Viveks India reviews & complaints page 12

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J
June sasikumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Air conditioner (carrier) - bill no. 11i31600291 dt. 16-apr-2016

Address:Chennai, Tamil Nadu, 600 020
Website:Viveks.com

Vivek conducted an expo in chennai during mid of april 2016. I bought 1 carrier a/c unit . They said that the a/c will be delivered in 7 days.Its been 10 days the a/c not delivered from the 7th day customer service representative replies that the a/c is out for delivery and will be deliverd before 9pm each day and getting response from call center is hell, it takes many trials to reach a customer care person at any time from 9am to 6pm ..Pathetic...
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R
Raja Ranganathan
from Bengaluru, Karnataka
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Regarding l.G. washing machine & preethi zodiac delivery

Address:Chennai, Tamil Nadu

Respected sir,

We ordered for l. G washing machine and preethi zodiac mix at trade center at chennai on 17/4/2016 bill no:[protected]. It is not delivered till now. Kindly we need details at your earliest....
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T
Thilaka2
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

We are cheated for ac delivery in viveks

Address:Chennai, Tamil Nadu, 600042

Ordered an AC on 17apr in viveks & Co - Chennai trade center during their mega sale . They promised to deliver in 3days . One week past, nothe delivered. Worst customer care experience. The only number showing in bill is customer care number but your life will become Hell as it takes at least 20min to reach them and no proper response from them...No one is able to tell the status of my AC delivery. .Totally tired in last 4 days in contacting...
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J
Jayanthi Krishnan
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Product not delivered

Address:600116
Website:VIVEKS SHOWROOM

We have booked an voltas window ac 1 ton in trade centre expo in chennai on 17.04.2016. They promised the ac will be delivered on 20 th april and will be installed on 21st april. But still now thee product is not delivered / installed.
Customer care service also not responding properly.

Higly frustrated of buying product from viveks....
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S
Shakthi_AS
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service

Address:Chennai, Tamil Nadu, 600117
Website:www.viveks.com

I have bought Haier AC on April 13th to 16th 2016 expo..The bill stated the ac, stabiliser, outside unit..they are taking more than a week to deliver the stabiliser.Still no action taken from their end.The customer service is unable to connect.It is getting tougher to survice in this summer without a/c..Once when I got connected, the stupid customer service person says to get the ac installed first and to come and collect the stabiliser whenever...
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R
Rajamani-Anantha Narayan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Led tv

Address:Chennai, Tamil Nadu, 600023

Vivek cconducted an expo in chennai during mid of april 2016. I bought 2 LED TV. They said that the Tv will be delivered in 3 days.its been 10 days the TV not delivered and getting response from call center is hell, it took 3 hourd to reach the agent ...pathetic call center ...you go mad calling them...the recorded message says your waiting number is 5 then 4 ..3...2...1 the starts again5...4..
After so much time i was abke to speak...
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A
Akshaya Gerald
from Chengannur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating and fake promises

Address:600041

I had purchased a Daikin AC 1.5 ton on 19th of April at the Adyar showroom. They stated that the product would be delivered within 4 days time & on 22nd April they call and state that the Product is out of stock so could you please change for Samsung Ac. I asked them that since I wanted daikon that's why I have waited for few days of it was Samsung I would have bought of right away from the Samsung showroom itself. The marketing manager then...
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M
Mahalakshmi C
from Bahula, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product purchased led tv - seal opened

Address:620009
Website:www.viveks.com/customerservice.aspx

I wish to register a complaint. We bought a samsung led panel 43 inch tizen worth rs.62, 000 from trichy. We had specifically told not to deliver the display piece. But during delivery the seal is opened and it was the same the display piece which was kept in the showroom. That what is the role of customer?? Where is the customer satisfaction gone?????? Is this satisfaction you are providing to customer??? We want to replace the tv with the...
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R
ravimohan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective hp laptop sold during warehouse sale in mar 2016

Address:Chennai, Tamil Nadu, 600089

Viveks is the worst electronic outlet without any moral values towards customers. I purchased hp ac 101 tu for inr 35, 000 on 27-mar-16 during warehouse sale at manapakkam. Cost of the laptop was at least inr 3, 000 more than other shops and online rate. The laptop was defective one and not working due to hardware malfunction. I immediately contacted viveks customer care and sent mail too. I was asked by viveks customer care to contact nearby...
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V
velaa
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivery

Address:600125
Website:www.viveks.com

My name is m.Velayutham. I recently order h072-lg frost free fridge 470lt rs glt 522 gnsl ns bst-nobel steel from chennai warehouse billed on 27/mar/2016. Till now not get my product. When i product order that time sales person tell max 4days. But now 11days finished not get my product. And not get any calls to delay product from viveks company side. I called 3 times customer care and asked my query. They said only one thing for 3 times that...
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P
Premk1402
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bosch wm & wak201601n / product not deliver - past 10 days

Address:600056
Website:www.viveks.com/customerservice.aspx

Hello viveks team,

Am writing this mail with full of frustration about your services…

I have purchased bosch wm & wak201601n washing machine @ viveks, mugalivakkam ware house sales on 26th march but still now i have not received my product yet (Past 10 days), i have contact your customer care number #[protected] for the past 8 days with total calls of 20 times.. What the hell services that you have i don’t...
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N
Nithyaanand
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed delivery of product

Address:600024

We bought electronic items as per the below mentioned bill. After repeated calls the delivery was stated to be made on 22nd of march around 3 to 5 pm, but it was not done.. After repeated calls from my parents we got an assurance that the products would be delivered at d 6 pm despite knowing the fact that there is a senior citizens. After the product got delivered at the destination and they have to travel two hours to us to reach their home,...
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P
Prasanna Kumar K R
from Hyderabad, Telangana
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Faulty stabiliser delivered with ac. No action taken to replace it

Address:600095
Website:www.viveks.com

Purchased a Widow AC at VIVEKS, Mugalivakkam ware house sales on 27th march vide bil no [protected] for Rs 23, 300/- 1.5 T, Voltas Ac with Free Stabiliser and installation.Delivery address - Hazel A 22, City Lights Appts, Nolombur, Chennai - 600095.

The Ac was delivered on 28th and Installed on 29th. But the stabliser of Sakthi make was faulty and not working at the time of delivery/installation itself

For the...
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R
Rameshnaicker
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very very worst service before installing

Address:600017

I have seen my dealers, who apologies for their mistakes (Mistakes may happen) and immediate action will be taken. But here in viveks, it was horrible. I have purchased an inventer a/c and was delivered after 3 day. The installation person came after 2 days and said that the product was mismatch it was a 3 star a/c. Please call the customer care and replace the same. I have tried their customer care number 46468722 / 4213 1616. There is no...
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L
lalitm
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake commitment, 10 days complited after purchase still product is not delivered !!

Address:Chennai, Tamil Nadu, 600017

Master in giving falls commitment,
every call giving new and fake information.
I have bought DAIKIN 1.5 Ton Inverter AC on 21st Mar 2016 from AC Bazaar showroom in TNagar, Chennai.
When I bought it, the manager assured me that he will deliver my AC and will do all the installation with in 24 hrs.

But the AC is not delivered !!!

I am calling them since 22nd Mar 2016, a very next day of the...
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B
Baala krishnan (Krish)
from Mumbai, Maharashtra
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They cancelled my warranty

Address:Chennai, Tamil Nadu, 600020

Verybad!! We booked a daikin A/c and we got it delivered. No one came installing it for almost 2 weeks, so what we did was we installed it with a A/c mechanic for 500rs, then the stabilizer which they gave was faulty. So I went to inquire about it, where I discovered they canceled our warranty. They said the warranty is active only when the company members come and install themself!.. They asked for, 1500rs installation fees too. So because...
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N
nirmalsachin
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Worst service so far I've seen

Address:Tiruvallur, Tamil Nadu, 600116
Website:www.viveks.com

Hi I bought panasonic Tv in viveks showroom at porur branch. Actually my purchased TV has two years warranty (1 year panasaonic warranty+ 1 year viveks warranty). last month I have got a power problem in my TV. so I visited near by viveks showroom and complaint about this. they registered my complaint on nov 18th 2015. They said that with in one week you will be get a call from from our service center and service your TV as soon as possible....
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F
fabulouslura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Daikin split ac

Address:Chennai, Tamil Nadu, 600116
Website:www.viveks.com

I am located in chennai. I recently booked a ac 1.5 ton daikin and they didnt delivered as they said. Also still there is ac installation pending. Called several times to showroom and service center were still no one updating proper response. Finally the technician came to house today(14/11/2015) for installation but he could not fix the ac due to he is feeling uncomfortable because of our flat is in 1st floor. I really frustrated because...
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V
Vivek Hari Narayanan
from Mumbai, Maharashtra
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Unfair policy of Auto Renewal of Add on pack while Fixed Charges applicable

Address:Mumbai City, Maharashtra, 400037

I had extra usage of Data last month so I had opted for an Add on for 250 RS for 1 GB 4G data. When I asked to cancel it this month (next billing cycle), the customer care says that, If I cancel the money RS 250 will be charged and at the same time the 1GB data will be removed of my package. So they say I will lose my money for no reason. I mentioned can you please stop auto renewal? They mentioned that I have call up on 10th of next...
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S
sakkanan
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Microwave Oven not delivered even after 7 days

Address:Chennai, Tamil Nadu, 600125
Website:www.viveks.com

I am located in chennai. Last week, Viveks selled products in Chennai Trade center.Purchased Microwave oven and paid the whole amount on 24th Oct 2015.They promised me that they will deliver the product the next day on 25th Oct 2015.Till now i have not received the product.I am giving call daily to their customer care number multiple times and they are saying product will delivered ASAP.two days before i got a call and they told me it will...
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